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Added 24 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst to support the Clinical Data Foundation (CDF) Program. The ideal candidate will have extensive experience in business analysis for electronic…
Added 3 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst to support the Clinical Data Foundation (CDF) Program. The ideal candidate will have extensive experience in business analysis for electronic…
Added 3 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT…
Added 3 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT…
Added 3 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT…
Added 3 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst to support the Clinical Data Foundation (CDF) Program. The ideal candidate will have extensive experience in business analysis for electronic…
Added 3 hours ago
SM
29954-RFR-DTS-072 – Business Analyst
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Senior Business Analyst to work with one of our Public Sector clients in Winnipeg, Manitoba. The ideal candidate will have extensive experience in business…
Added 3 hours ago
SM
29954-RFR-DTS-072 – Business Analyst
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Senior Business Analyst to work with one of our Public Sector clients in Winnipeg, Manitoba. The ideal candidate will have extensive experience in business…
Added 3 hours ago
SM
29954-RFR-DTS-072 – Business Analyst
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Senior Business Analyst to work with one of our Public Sector clients in Winnipeg, Manitoba. The ideal candidate will have extensive experience in business…
Added 9 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 11 hours ago
KC
Senior Consultant, Microsoft Fabric Data Engineer, Data & AI
KPMG Canada
Vancouver, BC
- Full-time
Our team is looking for a Data Engineer with deep hands-on expertise in Microsoft Fabric and strong consulting capabilities. This role will support and lead data platform modernization…
Added 12 hours ago
PG
Workday Integration Analyst
Pacer Group
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Strong hands-on expertise in Workday Studio, EIB, Core Connectors, RaaS, and Workday Web Services.
Added 14 hours ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Montreal, QC
- $52,000 to $59,000 CAD / year
- Full-time
Under the direction of the Director, Insights and Pipeline Management, the Analyst supports the delivery of fundraising analytics, and pipeline management services for the Corporate…
Added 14 hours ago
AC
Accounts Receivable Analyst
Attraction Canada Limited
Montreal, QC
- Full-time
The Accounts Receivable Analyst plays a key role in ensuring the accuracy and integrity of financial information. Demonstrating strong attention to detail, a high level of rigor, and…
Added 15 hours ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 15 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT…
Added 15 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst to support the Clinical Data Foundation (CDF) Program. The ideal candidate will have extensive experience in business analysis for electronic…
Added 18 hours ago
TS
Financial Analyst
thyssenkrupp Supply Chain Services
Windsor, ON
- Full-time
Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
Added 19 hours ago
MD
Compliance Analyst - Health Program Representative Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 19 hours ago
MD
Public Utilities Rates Analyst 4; Public Utilities Rates Analyst
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Public Utilities Rates Analyst
Added 19 hours ago
MD
Pub Util Rates Analyst 3 or 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Public Utilities Rates Analyst 3 or 4
Added 19 hours ago
XI
Agency Coordinator
Xplore Inc
Markham, ON
- Full-time
Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships…
Added 19 hours ago
RS
Reporting and Consolidation Analyst
Resolve Sleep Health
Bedford, NS
- $70,000 to $90,000 CAD / year
- Full-time
As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology,…
Added 19 hours ago
AH
Senior Financial Analyst
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Transition Company: Health Shared Services Classification: Sr Financial Analyst Union: AUPE GSS Unit and Program: Health Shared Services Primary Location: Southport Tower Location Details:…

Xplore Inc

Agency Coordinator

Markham, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Posting language: English
Posted: Oct 15, 2026

Original job description

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships with our debt collection agencies and driving performance through data analysis and strategic insights. The ideal candidate will possess strong agency management experience and exceptional analytical skills to enhance our collections operations.

Why join Xplore?

At Xplore, we are committed to fostering a collaborative and innovative work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in making a difference in the collections industry!

Key responsibilities will include:

Agency Management

Develop and maintain strong relationships with assigned debt collection agencies to ensure alignment with Xplore’s collection strategies and objectives.
Monitor agency performance, providing feedback and guidance to optimize recovery efforts and compliance with company standards.

Data Analysis

Analyze collection performance data to identify trends, opportunities for improvement, and actionable insights.
Create and maintain performance dashboards and reports to track key metrics such as recovery rates, recovery dollars, and agency commissions.

Performance Improvement

Collaborate with the Collections Team to develop strategies that enhance agency performance and drive higher recovery rates.
Conduct regular performance reviews with agencies, presenting findings and recommendations for improvement.

Reporting

Prepare and present comprehensive reports on agency performance to senior management, highlighting successes, challenges, and strategic recommendations.
Ensure accurate and timely reporting of collection metrics to support operational decision-making.

Cross-Functional Collaboration

Work closely with other departments, including Operations, Finance, and Compliance, to ensure cohesive strategies and adherence to regulatory requirements.
Participate in cross-functional projects aimed at improving overall collections processes and systems.

An Ideal Candidate Will Possess:

Bachelor’s degree in Business Administration, Finance, or a related field; advanced degree preferred.
Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Strong analytical skills with the ability to manipulate and analyze large datasets using tools such as Excel, SQL, or other data analysis software.
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with reporting tools and dashboards (SQL, Power BI, Google Looker)

Condition of Employment:

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

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More about this job

Responsibilities

The Agency Coordinator will manage relationships with debt collection agencies and monitor their performance to ensure alignment with company objectives. They will also analyze collection data to create performance reports and drive recovery improvements through strategic insights.

Requirements

Candidates must have a bachelor's degree in Business or Finance and at least 5 years of experience in agency management or collections. Strong analytical skills using tools like Excel, SQL, and reporting dashboards are essential for this role.

Skills

Agency management
Data analysis
Collections operations
Performance dashboards
Strategic insights
Excel
SQL
Power BI
Google Looker
Communication skills
Interpersonal skills
Reporting
Stakeholder management
Financial analysis
Regulatory compliance

Benefits

Competitive compensation
Comprehensive benefits
Professional growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agency Coordinator
Collections
Debt collection
Data analysis
Performance management
Reporting
Dashboards
Excel
SQL
Power BI
Google Looker
Broadband
Telecommunications
Financial analysis
Regulatory requirements
Stakeholder management
Business Administration
Finance
Recovery rates
Compliance

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