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Added 17 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 day ago
Accounting Analyst/Sr. Analyst
Tenaris
Sault Ste. Marie, ON
As an Accounting Analyst/Sr. Analyst, you will perform a variety of accounting, bookkeeping and financial tasks. Accounting Analyst responsibilities include keeping financial records…
Added 1 day ago
DG
Analyst, Tax - Research and Development and Government Incentives (SR&ED)
Doane Grant Thornton LLP
Toronto, ON
- Full-time
As an Analyst, Tax [Research & Development and Government Incentives] your responsibilities will include:
Added 1 day ago
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Sr. Business Analyst, Reinsurance
Sapiens
Canada
- Full-time
The Senior Business Analyst operates under limited supervision taking the lead as a client liaison, conducting business process analysis, needs assessments, and preliminary cost/benefits…
Added 1 day ago
TH
ANALYSTE FINANCIER PRINCIPAL - CANADA
The Home Depot Canada
Toronto, ON
- Full-time
…problems, find efficacies and drive results. As a senior financial analyst, you are the key person influencing decisions for key business leaders through financial data and insights, and…
Added 1 day ago
TH
SR FINANCIAL ANALYST CANADA, Cost analytics
The Home Depot Canada
Toronto, ON
- Full-time
…problems, find efficacies and drive results. As a senior financial analyst, you are the key person influencing decisions for key business leaders through financial data and insights, and…
Added 1 day ago
C
Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
Added 1 day ago
C
Applications Support Sr Analyst - Assistant
Citi
Mississauga, ON
- Full-time
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 1 day ago
H(
Sr. Analyst, Investment Accounting & Reporting
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
Reporting to the Senior Manager, Investment Accounting and Reporting, the Senior Analyst, Investment Accounting & Reporting is responsible for the General Ledger and performing accounting…
Added 1 day ago
TH
SR FINANCIAL ANALYST CANADA, Cost analytics
The Home Depot
Canada
- Full-time
…problems, find efficacies and drive results. As a senior financial analyst, you are the key person influencing decisions for key business leaders through financial data and insights, and…
Added 1 day ago
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Sr. Analyst, Real Estate Accounting & Reporting (14-month Contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
The Senior Analyst, Real Estate serves as a key point of contact and technical expert for both Investment Management and HOOPP’s external asset and property managers. The Senior Analyst is…
Added 1 day ago
Senior Analyst, Credit Analysis and Support Team - Anjou
Scotiabank
Montreal, QC
The Senior Analyst, Credit Analysis & Support Team is responsible for contributing to the profitable growth and quality of the Commercial Automotive portfolio by performing credit…
Added 1 day ago
R
Customs Analyst
RTX
Midland, ON
- Full-time
We currently have an opening for a Global Customs Analyst at ELCAN. Reporting to the Sr. Supervisor, Global Trade, you will be responsible for the coordination of export, import and customs…
Added 1 day ago
TI
Sr Project Controller
TekStaff IT Solutions
Toronto, ON
- Contract
5+ years of experience as a Project Control Officer, PMO/Portfolio Analyst, Project Coordinator, or similar role.
Added 1 day ago
K
Sr. Data Analyst, Compliance
Kraken
Remote, Canada
- Full-time
- Remote
We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by…
Added 2 days ago
C
Senior Financial Analyst
Confidential
Toronto, ON · Etobicoke, ON
- Full-time
We are looking for an experienced Sr. Financial Analyst to support financial planning, reporting, and business decision-making for a Toronto, Ontario-based team. This role focuses on…
Added 2 days ago
A
Sr Financial Analyst
Amrize
Mississauga, ON
- $42.3 CAD / hour
Join Amrize as a Sr Financial Analyst and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building…
Added 2 days ago
C
Senior Java Developer- Risk, AVP
Citi
Mississauga, ON
- Full-time
The Global Spread Products Technology Team is looking for an Apps Dev Sr. Program Analyst with a proven track record of producing complex enterprise software solutions. This role will…
Added 2 days ago
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Sr. IT Ops Analyst
TD
Toronto, ON · Mississauga, ON
- Full-time
Added 2 days ago
LC
Sr. Analyst, Promotions, Nofrills
Loblaw Companies Limited
Brampton, ON
- Full-time
Reporting to the Manager, Promotions, nofrills, the Senior Analyst, Promotions, nofrills is accountable for providing key support in achieving promotional investment targets and guiding…
Added 2 days ago
TC
Senior Analyst, Sales Finance
The Clorox Company
Brampton, ON · The Clorox Company of Canada-Head Office
- Full-time
The role of the Senior Financial Analyst, Sales Finance is to provide financial analytics and reporting on trade spend for the Clorox sales, brand, and financial reporting teams. The…
Added 3 days ago
YC
D365 Finance & Operations Sr. Analyst
Yoush Consulting
Toronto, ON
- Full-time
Strong understanding of Business accounting and financial processes
Added 3 days ago
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Senior Analyst - Financial
Lilly
Toronto, ON
- Full-time
The Senior Financial Analyst (FP&A) will play a key role in supporting the FP&A team and reporting to the Director-Finance, providing strategic guidance, budget management, and data-driven…
Added 3 days ago
S
Financial Analyst
Safariland
Ottawa, ON
- Full-time
Reporting to the Corporate Controller, the Financial Analyst is primarily responsible for financial close activities, account reconciliations, financial reporting, cost accounting and the…
Added 3 days ago
C
Applications Support Sr Analyst
Citi
Mississauga, ON
- Full-time
As an eFX Application Support Analyst you will play a pivotal role in running and maintaining the production environment for Citi’s franchise critical applications, enabling our business to…

Xplore Inc

Agency Coordinator

Markham, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Posting language: English
Posted: Oct 15, 2026

Original job description

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships with our debt collection agencies and driving performance through data analysis and strategic insights. The ideal candidate will possess strong agency management experience and exceptional analytical skills to enhance our collections operations.

Why join Xplore?

At Xplore, we are committed to fostering a collaborative and innovative work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in making a difference in the collections industry!

Key responsibilities will include:

Agency Management

Develop and maintain strong relationships with assigned debt collection agencies to ensure alignment with Xplore’s collection strategies and objectives.
Monitor agency performance, providing feedback and guidance to optimize recovery efforts and compliance with company standards.

Data Analysis

Analyze collection performance data to identify trends, opportunities for improvement, and actionable insights.
Create and maintain performance dashboards and reports to track key metrics such as recovery rates, recovery dollars, and agency commissions.

Performance Improvement

Collaborate with the Collections Team to develop strategies that enhance agency performance and drive higher recovery rates.
Conduct regular performance reviews with agencies, presenting findings and recommendations for improvement.

Reporting

Prepare and present comprehensive reports on agency performance to senior management, highlighting successes, challenges, and strategic recommendations.
Ensure accurate and timely reporting of collection metrics to support operational decision-making.

Cross-Functional Collaboration

Work closely with other departments, including Operations, Finance, and Compliance, to ensure cohesive strategies and adherence to regulatory requirements.
Participate in cross-functional projects aimed at improving overall collections processes and systems.

An Ideal Candidate Will Possess:

Bachelor’s degree in Business Administration, Finance, or a related field; advanced degree preferred.
Minimum of 5 years of experience in agency management, collections, or a related field, with a proven track record of driving performance improvements.
Strong analytical skills with the ability to manipulate and analyze large datasets using tools such as Excel, SQL, or other data analysis software.
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with reporting tools and dashboards (SQL, Power BI, Google Looker)

Condition of Employment:

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

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More about this job

Responsibilities

The Agency Coordinator will manage relationships with debt collection agencies and monitor their performance to ensure alignment with company objectives. They will also analyze collection data to create performance reports and drive recovery improvements through strategic insights.

Requirements

Candidates must have a bachelor's degree in Business or Finance and at least 5 years of experience in agency management or collections. Strong analytical skills using tools like Excel, SQL, and reporting dashboards are essential for this role.

Skills

Agency management
Data analysis
Collections operations
Performance dashboards
Strategic insights
Excel
SQL
Power BI
Google Looker
Communication skills
Interpersonal skills
Reporting
Stakeholder management
Financial analysis
Regulatory compliance

Benefits

Competitive compensation
Comprehensive benefits
Professional growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agency Coordinator
Collections
Debt collection
Data analysis
Performance management
Reporting
Dashboards
Excel
SQL
Power BI
Google Looker
Broadband
Telecommunications
Financial analysis
Regulatory requirements
Stakeholder management
Business Administration
Finance
Recovery rates
Compliance

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