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Added 11 mins ago
Analyst III
TD Securities
Toronto, ON
Full-time
Corporate Lending Operations is part of Global Operations, with a team of over 80 experienced professionals who are dedicated to support bilateral and syndicated loans for TD Securities'…
Added 11 mins ago
Diesel Truck Technician Trainee
Ryder System, Inc.
Mississauga, ON
Full-time
Ability to work independently and as a member of a team
Added 11 mins ago
Sales Associate
Talbots
AB · Edmonton, AB
Part-time
Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
Added 13 mins ago
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Richmond, BC
Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 13 mins ago
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Internship
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JUNIOR ASSISTANT MANAGER-EN
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Senior Analyst, Technology Risk and Controls
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Our Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient, and leading solutions…
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Senior Analyst, Technology Risk and Controls
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Full-time
Our Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient, and leading solutions…
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Project & Office Administrator
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London, ON
Full-time
Reporting to the Project and Office Administration Manager, you’ll be part of a five-person administrative team. Your work will combine day-to-day office administration with hands-on…
Added 13 mins ago
Assistant Store Leader, Nights
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Ottawa, ON · Kanata, ON
Full-time
As part of the leadership team, you will direct, support, mentor and train Team Members and department Leaders to help them be successful and grow their careers with Princess Auto.
Added 13 mins ago
Operations Coordinator
Sobeys
Dartmouth, NS
Full-time
We’re looking for an organized and adaptable operations professional who thrives in a fast-paced distribution environment. In this role, you’ll play a key part in supporting supervisors and…
Added 13 mins ago
Volunteer Opportunity: 2026 Boundary Bay Marathon
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Join Splitsville as a Team Member and in return you'll get:
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Enjoy vacation time, paid holidays, and programs that support team member well-being and work-life balance.
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Vice President, Manufacturing
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Enjoy vacation time, paid holidays, and programs that support team member well-being and work-life balance.
Added 13 mins ago
Controller
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Kamloops, BC
$125,000 to $150,000 CAD / year
Full-time
You will oversee the day-to-day accounting and finance operations, ensuring accurate financial reporting, strong internal controls, regulatory compliance, budgeting, and audit management.…
Added 14 mins ago
Data Entry Associate
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…healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customers’ expectations in delivering cost effective solutions to improve…
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All members of the Kenroc team will demonstrate respect and ethical conduct, will work safely, provide excellent customer service, and will work with the team to support superior…
Added 14 mins ago
Occupational Therapist (Full Time) - Insight Health Solutions
Trillium Health Partners
ON · ON, Canada
Full-time
…Contract, with a focus on first responder care. As an integral member of the interdisciplinary assessment and treatment team the Occupational Therapist (OT) will play a key role in the…
Added 26 mins ago
Logistics Coordinator - Temporary Assignment
Ryder System, Inc.
Milton, ON
Full-time
Ability to work independently and as a member of a team
Added 26 mins ago
Inside Sales and Service Representative
The Fastener Group Ltd.
Courtenay, BC
$45,000 to $48,000 CAD / year
Full-time
…fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and…

XTL TRANSPORT INC.

Operations Support

Vaudreuil-Dorion, QC, Canada

Job type: Full-time
Apply by: Mar 30, 2027
Posting language: English
Posted: Oct 1, 2026

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Original job description

Driving the Future of Transportation

Our Role: Are you ready to be part of a dynamic and supportive team where your efforts directly contribute to seamless operations and long-term success? This is more than just a support role - it's a stepping stone for individuals with a passion for logistics, collaboration, and leadership. As Operations Support you will be trained across all positions within our Dispatch department.

Hours: Monday to Friday from 13h00 to 22h00

What You'll Do
Driver Support

Act as a first point of contact - ensuring drivers feel supported, informed, and empowered at every step
Handle time-sensitive communications by phone or satellite promptly and efficiently
Manage documents and procedures like gate passes, customs faxes, and time cards with accuracy and care
Address operational challenges such as delays, reroutes, or mechanical issues with calm confidence and clear communication

Troubleshooting & Proactive Solutions

Identify potential service risks early and build smart solutions in collaboration with planners and customers
Ensure the right equipment is in the right place at the right time
Monitor yard activity, trailer movements, and equipment readiness to maintain operational flow
Act as a reliable link between departments - sharing key updates that help us all succeed together

Data Integrity & Process Excellence

Maintain and update system records to ensure everything runs smoothly
Manage dispatch data such as check-ins, switches, and messages with a focus on quality and timeliness
Correct discrepancies with a solution-oriented mindset

Customer-Focused Service

Respond to customer needs with professionalism and a positive attitude - even after hours
Input orders and requests with clarity and efficiency
Represent XTL’s standard of care with every interaction

Team Collaboration & Office Support

Step in and support wherever needed - whether that’s assisting planners, filling in during holidays, or helping a colleague
Thrive in an environment that values mutual respect, shared success, and everyday contributions
Manage all Accessorials: Send forms for additional services and ensure that the billing for any Accessorials is complete
Handle and input driver pays with care and efficiency

Equipment Oversight

Monitor equipment pools and usage trends to maximize availability and efficiency
Reconcile yard inventories and records to ensure accuracy
Spot and report on patterns in service failures to help strengthen long-term systems
Contribute to our preventative maintenance and equipment lifecycle efforts - keeping safety and quality top of mind

Who you are:

You are an insightful and agile individual who is aligned with promoting and demonstrating empathy in the workplace
You are someone who has the ability to connect with people from different backgrounds and celebrate your team's wins
You are a resourceful problem-solver who thrives on knowing your work directly impacts the future of how we move
You are adaptable and enjoy finding creative solutions to drive change

Qualifications

Demonstrates strong organizational skills and takes initiative pro-actively
1-2 years of dispatch or planning experience (preferred but not required)
Excellent verbal and written communication skills with the ability to work collaboratively
Ability to be detail oriented and deadline driven

Why Join XTL?
This role is ideal for someone eager to grow, learn, and lead. We believe in fostering a workplace where people from all walks of life feel seen, supported, and inspired to bring their best every day. If you’re a team player with a solutions-first mindset and a drive to build a meaningful career in operations, we want to hear from you.

* XTL is an equal opportunity employer that promotes diversity in the workplace. Every application is considered equally, regardless of whether it is submitted by a woman, a man, a member of a visible minority, an Indigenous person, or an individual with a disability. We welcome applications from all interested individuals. The masculine form is used solely to simplify the text.

#QCjob

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More about this job

Responsibilities

Support drivers and customers, coordinate dispatch communications and documentation, resolve operational issues, and maintain accurate dispatch records. Monitor equipment and yard activity, manage accessorial billing and driver pay, and collaborate with planners and colleagues to keep operations running smoothly.

Requirements

The role calls for strong organizational skills, initiative, excellent written and verbal communication, collaboration, attention to detail, and the ability to meet deadlines. One to two years of dispatch or planning experience is preferred but not required; no education requirement is stated.

Skills

Driver Support
Dispatch Coordination
Problem-Solving
Verbal Communication
Written Communication
Organization
Attention to Detail
Time Management
Customer Service
Data Integrity
Equipment Monitoring
Inventory Reconciliation
Team Collaboration
Proactive Risk Identification
Adaptability
Initiative

Visa sponsorship

Not detected in the job text

Keywords

Dispatch
Logistics
Driver Support
Dispatch Planning
Customer Service
Operational Coordination
Satellite Communications
Gate Passes
Customs Documentation
Time Cards
Rerouting
Equipment Readiness
Yard Activity
Trailer Movements
Dispatch Data
Check-Ins
Accessorial Billing
Driver Pay
Equipment Pools
Inventory Reconciliation
Preventative Maintenance
Equipment Lifecycle
Service Risk Management
Data Integrity

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