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Added 10 hours ago
NS
Customer Planner - eScope
Nova Scotia Power
NS · Sackville, Nova Scotia
- Full-time
Reporting to the Planning Coordinator Supervisor, you will be responsible for making effective decisions surrounding customer driven work requests. This involves developing effective…
Added 1 day ago
CL
Dispatch Coordinator
Charger Logistics Inc
Calgary, AB
- Full-time
…weekly transportation targets while ensuring a high level of…
Added 1 day ago
BT
Dispatch Coordinator
Bizi Transport Inc
AB · Edmonton, AB
- Full-time
Coordinate daily dispatch operations, including driver assignments, load scheduling, and equipment availability.
Added 1 day ago
NS
Customer Planner - eScope
Nova Scotia Power
NS · Sackville, NS
- Full-time
Reporting to the Planning Coordinator Supervisor, you will be responsible for making effective decisions surrounding customer driven work requests. This involves developing effective…
Added 1 day ago
CL
Dispatch Coordinator
Charger Logistics Inc.
Calgary, AB
- Full-time
…weekly transportation targets while ensuring a high level of…
Added 1 day ago
XT
Customer Service & Operations Coordinator
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time
XTL Transport is seeking a Customer Service & Operations Coordinator to join our Operations team. This role is essential to ensuring the efficient coordination of both cross-border and…
Added 1 day ago
XT
Customer Service & Operations Coordinator
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
- Full-time
XTL Transport is seeking a Customer Service & Operations Coordinator to join our Operations team. This role is essential to ensuring the efficient coordination of both cross-border and…
Added 1 day ago
TC
Product Support Coordinator
Toromont Cat
NS · Dartmouth, NS
- Full-time
Toromont Cat is looking for a Product Support Coordinator to join our team in Dartmouth! The Product Support Coordinator is accountable for all work orders from opening to execution…
Added 1 day ago
VC
Field Service Coordinator
Vincent Communication and Controls Ltd.
Grande Prairie, AB
- Full-time
VCCL is seeking an experienced Field Service Coordinator to oversee the daily operations of Grande Prairie, AB.
Added 1 day ago
AN
Clinical Support Paramedic (CSP) - 202600451, 452, 453, 454
Ambulance NB
Moncton, NB
- Full-time
As the provincial ambulance service provider, our dispatchers respond to calls from those in medical distress through the 911 system and send help within seconds. Our paramedics take over…
Added 1 day ago
KA
Field Logistics Coordinator
KAIN Automation Control Systems Repair
Mississauga, ON
- Full-time
The Field Logistics Coordinator is a driving-based, client-facing role responsible for the majority of KAIN Automation's equipment pickups and deliveries across the GTA and surrounding…
Added 1 day ago
TS
Dispatcher
The Seaboard Transport Group
Toronto, ON · North York, ON
- Full-time
Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and route information.
Added 2 days ago
TE
Logistic Coordinator
TF Energy Solutions
AB · Edmonton, AB
- Full-time
As the Logistic Coordinator you are responsible from the beginning of the process to the end. Entering the orders into our dispatch system Truckmate and building a manifest, dispatching the…
Added 2 days ago
G-
Maintenance Service Coordinator
GFL - Sewer Technologies Division
Surrey, BC
- Full-time
The Maintenance Service Coordinator serves as the central hub for our fleet maintenance operations. You will oversee the daily scheduling of preventive maintenance (PM), route unscheduled…
Added 2 days ago
BT
Recruiting & Employee Services Administrator
Bullet Trade Services
Guelph, ON
- Full-time
The senior management team will guide your work, with support and coaching from the Employee Services Coordinator. Recruiting remains a core priority alongside dependable administrative…
Added 2 days ago
GE
Maintenance Service Coordinator
GFL Environmental Inc.
Surrey, BC
- Full-time
The Maintenance Service Coordinator serves as the central hub for our fleet maintenance operations. You will oversee the daily scheduling of preventive maintenance (PM), route unscheduled…
Added 2 days ago
SI
Field Scheduling Coordinator
Shermco Industries, Inc.
Regina, SK
- Full-time
Shermco Canada is seeking a highly organized and detail-oriented Field Scheduling Coordinator to support field service operations across the country.
Added 2 days ago
BT
Recruiting & Employee Services Administrator
Bullet Trade Services
Guelph, ON
- Full-time
…work, with support and coaching from the Employee Services Coordinator. Recruiting remains a core priority alongside dependable administrative support. During assigned dispatch coverage,…
Added 2 days ago
FF
Logistics Coordinator - FFS
Flanagan Foodservice Inc
Kitchener, ON
- $50,000 to $60,000 CAD / year
- Full-time
Position Title: Logistics Coordinator (Router)
Added 2 days ago
TP
Field Service Coordinator
Total Power Limited
Langley (District), BC · City of Langley, BC
- Full-time
…externally) are performed to the expectations of excellent customer service, including facilitating our commitment to be on time, conveying what to expect, ensuring the technician arrives…
Added 2 days ago
KG
Fleet Coordinator
KUTHALA GROUP
Brampton, ON
- Full-time
Role Description The Fleet Coordinator is a full-time, on-site role based in Brampton, ON, responsible for supporting the daily operations of the company’s fleet. This role includes…
Added 2 days ago
T®
Project Coordinator II
TekWissen ®
Toronto, ON · Scarborough, ON
- $22 to $26 CAD / hour
- Contract
The following provides a further breakdown of the Supplier Project Coordinator (SPC) roles and responsibilities:
Added 2 days ago
Warehouse Associate
the Lynden Family of Companies
Guelph, ON
…We take pride in our work, knowing that providing dependable service can impact people’s…
Added 2 days ago
Warehouse Associate
the Lynden Family of Companies
Vaughan, ON
…We take pride in our work, knowing that providing dependable service can impact people’s…
Added 2 days ago
TS
Dispatcher - Nights
The Seaboard Transport Group
Toronto, ON · North York, ON
- Full-time
…efficient transportation solutions. We’re looking for a Driver Coordinator – Nights who thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role…

XTL Transport, Logistics, Distribution

Customer Service & Operations Coordinator

Vaudreuil-Dorion, QC, J7V 9H5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 21, 2027
Experience: Minimum of 2 years of customer service experience in the trucking or transportation industry.
Posting language: English
Posted: Oct 23, 2026

Original job description

Location: Vaudreuil-Dorion, Quebec

Schedule: On-site | Sunday to Thursday, 9:00 a.m. to 6:00 p.m.

XTL Transport is seeking a Customer Service & Operations Coordinator to join our Operations team. This role is essential to ensuring the efficient coordination of both cross-border and domestic deliveries. We are looking for a proactive, detail-oriented individual with experience in transportation operations management.

Key Responsibilities

Gather and analyze customer requirements to understand their expectations, priorities, and delivery constraints.
Coordinate deliveries and freight transfers between branches to effectively meet customer needs.
Maintain clear and proactive communication with customers, branch locations, and internal teams throughout the process.
Track orders and deliveries, manage unforeseen issues, and promptly communicate any changes to customers.
Collaborate with various departments to develop solutions tailored to specific customer requests.
Ensure that every delivery meets agreed-upon expectations and contributes to a positive customer experience.
Maintain a customer-focused approach by delivering professional, personalized, and efficient service aimed at customer satisfaction and retention.
Monitor and process operational emails in real time.
Manage dispatch operations, including real-time assignment changes and system updates.
Communicate effectively with drivers regarding their deliveries.
Ensure compliance with driver Hours of Service (HOS) regulations.
Support customers and internal teams by providing timely updates and resolving issues.
Utilize a Transportation Management System (TMS); experience with AS400 is considered an asset.
Contribute to the development and adherence of operational procedures.

Requirements

Minimum of 2 years of customer service experience in the trucking or transportation industry.
Excellent command of both French and English (required).
Knowledge of dispatch systems and ability to quickly learn new technologies.
Excellent typing speed and strong attention to detail.
Good knowledge of geography and transportation routes.
Ability to prioritize tasks and perform effectively under pressure.
Resourceful, self-motivated, and highly organized.

Work Environment & Benefits

Fast-paced, dynamic, team-oriented work environment.
100% employer-paid benefits after 3 months.
Group RRSP with employer contributions.
Competitive salary.

This is a full-time, permanent, on-site position. If you are passionate about transportation logistics and are looking to grow in a professional, dynamic, and challenging environment, apply today!
________________________________________________________________________________________________

You will find the right opportunity for you at XTL! To learn more about our job openings, visit our website: www.xtl.com/en

XTL is an equal opportunity employer that embraces diversity in the workplace. All applications are given equal consideration, regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. The masculine form is used solely to simplify the text.

We encourage all interested individuals to apply; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The coordinator will manage cross-border and domestic delivery operations while maintaining clear communication with customers and internal teams. They are responsible for tracking orders, resolving delivery issues, and ensuring compliance with driver Hours of Service regulations.

Requirements

Candidates must have at least 2 years of customer service experience within the transportation or trucking industry. Proficiency in both English and French is required, along with strong organizational skills and familiarity with dispatch systems.

Skills

Customer service
Logistics
Dispatch operations
AS400
Communication
Problem solving
Data analysis
Geography
Hours of service compliance
Time management
Attention to detail
Multitasking
Operational procedures

Benefits

100% Employer-paid benefits
Group RRSP with employer contributions
Competitive salary

Visa sponsorship

Not detected in the job text

Keywords

Transportation
Logistics
Customer Service
Operations
Dispatch
TMS
AS400
Cross-border
Freight
HOS
Hours of Service
Supply Chain
Coordination
Reporting
Data Entry
Compliance
Route Planning
Inventory Management
Client Retention
Problem Resolution

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