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Added 1 min ago
Meat Manager
Federated Co-operatives Limited
Riverton, MB
Full-time
Riverton Co-op is hiring a Meat Manager on a permanent basis for our Store Riverton, MB. We're seeking a Meat Manager with meat cutting skills to join our team. Working within a combined…
Added 1 min ago
Dock Lead Hand
Day & Ross
Surrey, BC
Full-time
Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations.
Added 1 min ago
Senior Mainframe Performance and Capacity Specialist
BMO
Toronto, ON · SCC
Full-time
Stay current with industry trends, emerging technologies, and best practices in mainframe operations, performance management, and capacity planning.
Added 1 min ago
Director, Wealth Digital AI Platforms & Technology Delivery
BMO
Toronto, ON · BMOPLACE
Full-time
Added 1 min ago
Sales Enablement Specialist - Nutrition
Baxter International Inc.
MB · Mississauga, ON · SK
Full-time
You will report to the National Sales Manager Pharma & Nutrition and work within the Infusion Therapies and Platforms business, supporting the Pharmaceuticals and Nutrition portfolio. In…
Added 1 min ago
Senior Manager, Integrated Insights
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
As Senior Manager, Integrated Insights, you will be a key driver of data-driven strategy across our US Oncology portfolio. You will partner with brand, forecasting, and analytics colleagues…
Added 1 min ago
Director, Client Technology Services
Fanshawe Toronto@ILAC
London, ON
Full-time
…performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to…
Added 1 min ago
Senior EHS Manager - Commercial Canada
Medtronic
Brampton, ON · CAN-ON Brampton
Full-time
The Senior EHS Manager for Medtronic’s commercial operations in Brampton and Milton, Ontario, provides site and country level leadership and accountability for Environmental, Health, and…
Added 1 min ago
Event Services Specialist
Maritz
Montreal, QC
Full-time
…providing superior customer service for Maritz Global Events onsite operations. Additionally, you will be responsible for maintaining and auditing assigned internal event…
Added 1 min ago
Advisory Consultant Operational Readiness
Mott MacDonald
Vancouver, BC · Toronto, ON
…transition from construction and commissioning into steady-state operations. Assignments may include operational readiness, activation and transition planning, business readiness and change…
Added 1 min ago
Finance Manager
STAN AI
Toronto, ON
$105,000 to $130,000 USD / year
Full-time
…we're on a mission to build the world's first AI property manager. Want to come along for the…
Added 1 min ago
Associate Fire Project Manager
Johnson Controls
Delta, BC · Vancouver, BC · CAN BC DELTA
Full-time
Under the general direction of the Installation/Operations Manager and/or Senior Project Manager, you are responsible for the profitable execution of assigned Fire Installation projects,…
Added 1 min ago
Manager of Financial Operations
Government of Alberta
AB
Reporting to the Director, Financial Operations and Procurement, the Manger, Financial Operations, leads the daily financial operations for the ministry and provides advice, analysis,…
Added 1 min ago
Casual Order Builder
CONA Services
Saskatoon, SK
Reporting to the Warehouse Supervisor or Manager, the Order Builder (Loader) is responsible for physical handling of product, materials, supplies and equipment. Using an electric pallet…
Added 1 min ago
Mgr Customer Supply (QC)
Molson Coors
Longueuil, QC
In the role of Manager Customer Supply working in Longueuil, Quebec, you will be part of the Supply & Service team. You will serve as a key supply chain partner for strategic customers…
Added 1 min ago
Advanced Rental Delivery
Vail Resorts
Whistler, BC
Perform other duties as assigned by the manager on duty
Added 16 mins ago
Gestionnaire, Développement analytique et des outils numériques pour la gestion des coûts produits / Manager, Analytics and digital tools development for product cost management
RTX
Longueuil, QC
Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 16 mins ago
Gestionnaire du programme Système de groupe motopropulseur intégré (IPPS) pour turboréacteurs / Turbofan Integrated Power Plant System (IPPS) Program Manager
RTX
Longueuil, QC
Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 16 mins ago
Project Manager FCC
Fidelity Canada
Toronto, ON
Full-time
The Project Manager will support the planning and delivery of FCC’s core digital platform and associated initiatives. The Project Manager will be responsible for successful planning and…
Added 16 mins ago
Software Development Manager
LawDepot
Remote, Canada
Full-time · Remote
LawDepot is looking to recruit a Software Development Manager to lead the teams responsible for our contract platform and internal content management system (CMS) editor experience. This…
Added 16 mins ago
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
$49,500 to $54,500 CAD / year
Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 16 mins ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
From $20.5 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 16 mins ago
Partner Operations Manager
Adastra Corporation
Markham, ON
Full-time
Adastra is seeking a highly organized and proactive Partner Operations Manager to support the growth and success of our AWS alliance. Reporting to the VP, AWS Partner Alliance, this role…
Added 16 mins ago
Chef Manager (Campus Residence Dining)
Dexterra
Mississauga, ON
$60,000 to $70,000 CAD / year
Full-time
…institutional facilities to remote worksites and natural resource operations. We are committed to delivering exceptional service while creating meaningful opportunities for our people,…
Added 30 mins ago
Account Manager (Digital Marketing Agency)
TopHat HR
Toronto, ON · Greater Toronto Area, Canada
$60,000 to $75,000 CAD / year
Full-time
They are currently seeking a proactive and relationship-focused Account Manager to join their team. This role is centered on owning and nurturing client relationships, acting as a strategic…

XTL Transport, Logistics, Distribution

Customer Service Representative - Transportation

Vaudreuil-Dorion, QC, J7V 9H5, Canada

Job type: Full-time
Apply by: Dec 23, 2026
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

Customer Service Representative
XTL is committed to providing customers with a progressive transportation solution. As a Customer Service Representative, you will be responsible to ensure day to day commitments are executed as promised. Your creative ability to find solutions and develop relationships will play a key critical role in achieving customer loyalty and profitable business growth. The ideal candidate will be someone who is customer focused and strives to ensure customer commitments are delivered

Schedule:

Shift hours: 6h30 a 15h30
Thu-Fri-Sat or 4/4

Responsibilities:

Operations

Accepting all the EDIs and doing the updates
Enter comment for Dangerous goods on orders with BOL sent
Ensuring data integrity including customer codes, pick-up and delivery dates and times, trailer numbers, bill of lading numbers, weight, seal number, temperature, and all special requirement flags to achieve customer commitments and invoice accurately.
Updating Costco appointments as per Warehouse requests
Check available loads screen throughout the day to ensure loads are correct.
Send emails to all the warehouses to get their lineup for the evening/morning Daily morning emails to warehouses on loaded vs loading
Responsible for customer communication, ensure customers receive a response within 15 mins. Work with dispatch on response.
Book loading and unloading appointments when required for all customers
Create all customer orders in the system
SD loads during your shift and do TMS updates
Ensure audit screen is up to date and reflected in the TMS
Creating new customer codes and master orders
Review night notes, address any issues pertaining to your department
Notify Customers of any delays during your shift.
Daily morning emails to warehouses on loaded vs loading
Ensure our weekly Costco OTD report is clean and accurate
Answer phones

Driver Payroll

Sort through the drivers paperwork and file the BOL's
Audit the trip sheets with the approved guidelines
Enter the drivers times in Payroll screen that meet the criteria and any tripsheets that do not meet the criteria are handed to the Operations Manager so that they can be scrutinized further

Issaquah TMS Support

Provide information when required regarding our deliveries
Implement any new reporting procedures required by our Customers

Other tasks related

Main Requirements and competencies

Experience with AS400, TMS, Elogs, People Net and Safety Direct systems is an asset
Knowledge of Microsoft applications such as Word, Excel and PowerPoint
Excellent Oral and Written communication skills
Excellent attention to detail
Strong team player with the ability to create lasting client relationships;
Team player who is able to work well in groups
Customer-focused attitude, with high level of professionalism and discretion
Organization and Time management skills
Ability to Prioritize and Manage Time
Excellent customer service skills and professional demeanor;
Strong knowledge of Microsoft applications, AS/400 and Lotus Notes;
Able to work in a fast paced environment
Able to work in a team atmosphere

Benefits:

100% company paid benefit premiums after 3 months of employments
RRSP match program after 3 months of employment
Competitive Salary
Open Door policy

XTL is an equal opportunity employer that embraces diversity in the workplace and equivalently considers applications from qualified women, men, visible minorities, aboriginal people and persons with disabilities. We welcome applications from all interested individuals

We invite all interested persons to apply but only candidates selected for an interview will be contacted.

#Qcjob

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More about this job

Responsibilities

Manage daily transportation operations, including order and TMS updates, appointment bookings, data accuracy, warehouse coordination, and timely customer communications. Support driver payroll by reviewing paperwork and trip sheets, entering eligible driver times, and escalating exceptions for further review.

Requirements

The role calls for strong customer service, oral and written communication, attention to detail, organization, time management, prioritization, and teamwork. Familiarity with AS/400, TMS, Elogs, PeopleNet, and Safety Direct is an asset, along with proficiency in Microsoft Office applications.

Skills

Customer Service
Customer Communication
Transportation Operations
Data Integrity
Appointment Scheduling
TMS Updates
Driver Payroll Auditing
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
AS/400
Lotus Notes
Attention to Detail
Time Management
Prioritization
Teamwork

Benefits

Company-Paid Benefit Premiums
RRSP Matching Program
Competitive Salary
Open-Door Policy

Visa sponsorship

Not detected in the job text

Keywords

Transportation
Customer Service
Transportation Operations
Customer Communication
Electronic Data Interchange (EDI)
Dangerous Goods
Bills Of Lading
Data Integrity
Customer Codes
Pickup And Delivery Scheduling
Trailer Numbers
Weight And Seal Numbers
Temperature Requirements
Costco Appointments
Load Management
Warehouse Coordination
Dispatch
TMS
AS/400
Elogs
PeopleNet
Safety Direct
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Lotus Notes
Driver Payroll
Trip Sheet Auditing
Customer Loyalty
On-Time Delivery Reporting

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