Customer service representative jobs in Canada

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Added 25 days ago
C
Client Service Representative [Hourly]
CIBC
Windsor, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 25 days ago
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Customer Service Representative
BMO
Surrey, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 25 days ago
PS
Customer Service Representative
Pacific Surgical
Oshawa, ON
- $48,000 to $60,000 CAD / year
- Full-time
Location: Must reside within a reasonable commuting distance of Oshawa, Ontario
Added 25 days ago
EH
Customer Service Representative - Leamington
Enterprise Holdings
Leamington, ON
- $18.5 CAD / hour
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 25 days ago
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Customer Service Representative - (FT)
Prometric
Toronto, ON
- $38,000 CAD / year
- Full-time
The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner…
Added 25 days ago
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Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
Build lasting client relationships through proactive service
Added 25 days ago
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Holiday Customer Service Representative (Fixed Term)
LCBO
Cobden, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 25 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Colborne, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 25 days ago
IG
Customer Service Representative
Insight Global
Oshawa, ON · Greater Oshawa Metropolitan Area
- Contract
Insight Global is looking for an excellent Customer Service Representative for the world's largest industrial auctioneering company and trusted global marketplace for insights, services,…
Added 25 days ago
Customer Service Representative
Sporting Life Group
Vaughan, ON
…Working collaboratively with internal teams and stores, the Customer Care Representative helps resolve customer concerns, supports operational processes, and contributes to maintaining high…
Added 25 days ago
AA
Customer Service Representative - Collision (Halifax Area)
Assured Automotive
Bedford, NS
- Full-time
Valid driver’s license required
Added 25 days ago
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Customer Service Representative (Motivator) - Oakville Trafalgar Ridge Plaza
GoodLife Fitness
Oakville, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 25 days ago
Customer Service Representative
ZIM
Toronto, ON
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 25 days ago
Customer Service Representative
ZIM
Montreal, QC
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 25 days ago
Overnight Customer Service Representative
Circle K
Truro, NS
Night shift premium
Added 25 days ago
Lead Customer Service Representative
Circle K
Saint-Antoine, NB
Night shift premium
Added 25 days ago
SC
Customer Support Representative
SPG Canada
Abbotsford, BC
- Full-time
Added 25 days ago
AI
Customer Service Representative
Applied Industrial Technologies - Canada
Regina, SK
- Full-time
…qualified and motivated individual to fill the position of Customer Service Representative at our Regina, Saskatchewan…
Added 25 days ago
C
Client Service Representative
CIBC
Duncan, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 25 days ago
Relief Customer Service Representative
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Dartmouth, NS
Travel required: 2 days per week working out of town and away from home
Added 25 days ago
A
Client Service Representative, Sherwood Park Lakeland Ridge (12 Months Term)
ATB
Sherwood Park, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 25 days ago
SG
Bilingual Customer Service Representative (English and French)
Sonova Group
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
This Bilingual Customer Service Representative is responsible for supporting the sales effort of the company, serving as: customer liaison and exists to create a collective purpose as the…
Added 25 days ago
CK
Lead Customer Service Representative
Circle K
North Sydney, NS
- Full-time
Night shift premium
Added 25 days ago
C
Client Service Representative
CIBC
Nanaimo, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 25 days ago
C
Client Service Representative [Hourly]
CIBC
Edmonton, AB
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

XTL Transport, Logistics, Distribution

Customer Service Representative - Transportation

Vaudreuil-Dorion, QC, J7V 9H5, Canada

Full-time

Apply on xtltransportlogistics.applytojob.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 23, 2026
Posting language: English
Posted: Sep 24, 2026

Original job description

Customer Service Representative
XTL is committed to providing customers with a progressive transportation solution. As a Customer Service Representative, you will be responsible to ensure day to day commitments are executed as promised. Your creative ability to find solutions and develop relationships will play a key critical role in achieving customer loyalty and profitable business growth. The ideal candidate will be someone who is customer focused and strives to ensure customer commitments are delivered

Schedules:

Shift hours: 6h30 a 15h30
Thu-Fri-Sat or 4/4

Responsibilities:

Operations

Accepting all the EDIs and doing the updates
Enter comment for Dangerous goods on orders with BOL sent
Ensuring data integrity including customer codes, pick-up and delivery dates and times, trailer numbers, bill of lading numbers, weight, seal number, temperature, and all special requirement flags to achieve customer commitments and invoice accurately.
Updating Costco appointments as per Warehouse requests
Check available loads screen throughout the day to ensure loads are correct.
Send emails to all the warehouses to get their lineup for the evening/morning Daily morning emails to warehouses on loaded vs loading
Responsible for customer communication, ensure customers receive a response within 15 mins. Work with dispatch on response.
Book loading and unloading appointments when required for all customers
Create all customer orders in the system
SD loads during your shift and do TMS updates
Ensure audit screen is up to date and reflected in the TMS
Creating new customer codes and master orders
Review night notes, address any issues pertaining to your department
Notify Customers of any delays during your shift.
Daily morning emails to warehouses on loaded vs loading
Ensure our weekly Costco OTD report is clean and accurate
Answer phones

Driver Payroll

Sort through the drivers paperwork and file the BOL's
Audit the trip sheets with the approved guidelines
Enter the drivers times in Payroll screen that meet the criteria and any tripsheets that do not meet the criteria are handed to the Operations Manager so that they can be scrutinized further

Issaquah TMS Support

Provide information when required regarding our deliveries
Implement any new reporting procedures required by our Customers

Other tasks related

Main Requirements and competencies

Experience with AS400, TMS, Elogs, People Net and Safety Direct systems is an asset
Knowledge of Microsoft applications such as Word, Excel and PowerPoint
Excellent Oral and Written communication skills
Excellent attention to detail
Strong team player with the ability to create lasting client relationships;
Team player who is able to work well in groups
Customer-focused attitude, with high level of professionalism and discretion
Organization and Time management skills
Ability to Prioritize and Manage Time
Excellent customer service skills and professional demeanor;
Strong knowledge of Microsoft applications, AS/400 and Lotus Notes;
Able to work in a fast paced environment
Able to work in a team atmosphere

Benefits:

100% company paid benefit premiums after 3 months of employments
RRSP match program after 3 months of employment
Competitive Salary

You will find the right opportunity for you at XTL! To learn more about our job openings, visit our website: www.xtl.com/en

XTL is an equal opportunity employer that embraces diversity in the workplace. All applications are given equal consideration, regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. The masculine form is used solely to simplify the text.

We encourage all interested individuals to apply; however, only candidates selected for an interview will be contacted.

#Qcjob

Apply on xtltransportlogistics.applytojob.com About employer

More about this job

Responsibilities

The Customer Service Representative is responsible for managing daily transportation operations, including order entry, appointment scheduling, and maintaining data integrity. They also handle customer communication, resolve delivery issues, and process driver payroll documentation.

Requirements

The ideal candidate should have strong communication and organizational skills with proficiency in Microsoft Office and transportation management systems. Experience with AS/400, Elogs, and People Net is considered an asset for this role.

Skills

Customer service
Data integrity
Communication skills
Time management
Organization
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
AS/400
TMS
Elogs
People Net
Safety Direct
Lotus Notes
Attention to detail
Teamwork

Benefits

RRSP match program

Visa sponsorship

Not detected in the job text

Keywords

Transportation
Customer Service
Logistics
AS/400
TMS
Elogs
People Net
Safety Direct
Lotus Notes
Microsoft Office
Data Integrity
Payroll
Bill of Lading
Warehouse Operations
Appointment Scheduling
Customer Loyalty
Operations Management
Inventory Tracking
Communication
Time Management

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Customer service representative jobs in Canada

Client Service Representative [Hourly]