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Added 11 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Mississauga, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 11 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kingston, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 11 mins ago
MS
Part Time Merchandise Manager
Michaels Stores
Saint John, NB
- Part-time
Store - SAINT JOHN, NBThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role…
Added 11 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Halifax, NS
- Part-time
Lead and execute an assigned business focus area through planning and detailed follow through
Added 11 mins ago
VA
PME AV Parts Sales Attendant
Voyageur Aviation
North Bay, ON
- Full-time
The PME AV Parts Sales Attendant reports directly to the Manager, Facilities, PME & Airport services with work duties to support the high demand of crate requests coming in from sales and…
Added 26 mins ago
TH
Front End Associate Part -Time 7062 Clareview
The Home Depot
Canada
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 26 mins ago
TH
Cashier Part Time - 7038 Brandon
The Home Depot
Brandon, MB
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 26 mins ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 41 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Collingwood, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 41 mins ago
T
Customer Experience Associate
TD
Maple Ridge, BC
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 41 mins ago
T
Personal Banking Associate Trainee - Repentigny
TD
Repentigny, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 57 mins ago
In Store Bakery - Baker
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 57 mins ago
C
Partner Delivery Project Manager
Ciena
Ottawa, ON
- Full-time
…support capabilities. This role serves as the primary Project Manager for the Partner Delivery portfolio, partnering closely with Supply Chain, IT service owners, End User Support, external…
Added 57 mins ago
R&
AML Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Business Hours: Monday – Friday, 8:30 AM – 5:00 PM
Added 57 mins ago
ML
Sr. Health & Safety Manager
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
Added 57 mins ago
T
Senior New Business Account Executive
Tailscale
Toronto, ON
- Full-time
We are looking for ambitious sellers to join our New Business Account Executive team. This is not a “farmer” role. You will be assigned inbound leads via round robin, however you will also…
Added 57 mins ago
A
Assistant Store Manager, adidas Retail Halton Hills Location (#2014)
adidas
Halton Hills, ON
- Full-time
As a member of the store management team, assists the Store Manager in ensuring all operational, business, and personnel targets are achieve for the store. Overseeing the daily operation of…
Added 57 mins ago
CL
Client Service Associate, Insurance and Investments
Canada Life
Winnipeg, MB
- Full-time
Reporting to the Manager, Operations the Client Service Associate, Insurance and Investments, will be the ‘glue’ that binds all client relationships together. You will be the first voice…
Added 57 mins ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 1 hour ago
AM
Receptionist/Administrative Assistant
Aplin Martin
Vancouver, BC
- Full-time
…office operations. They will work under the supervision of the Business Group…
Added 1 hour ago
M
Tax Operations Representative
Manulife
Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…and innovation, which are essential as we strive to grow the…
Added 1 hour ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 1 hour ago
GE
Route Manager
GFL Environmental Inc.
Coquitlam, BC
- Full-time
The Route Manager oversees daily residential curbside recycling collection operations, with direct accountability for execution under the Recycle BC stewardship program. This role manages…
Added 1 hour ago
Q
Power Systems Specialist III
Qualus
Bolton, ON
- Full-time
Assess project specific resource needs and coordinate assignments with project manager. Communicate core technical job requirements.
Added 1 hour ago
JC
Assistant Manager
JYSK Canada
Thunder Bay, ON
- $43,000 to $48,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…

XTL Transport, Logistics, Distribution

Customer Service Representative - Transportation

Vaudreuil-Dorion, QC, J7V 9H5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 21, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

Customer Service Representative
XTL is committed to providing customers with a progressive transportation solution. As a Customer Service Representative, you will be responsible to ensure day to day commitments are executed as promised. Your creative ability to find solutions and develop relationships will play a key critical role in achieving customer loyalty and profitable business growth. The ideal candidate will be someone who is customer focused and strives to ensure customer commitments are delivered

Schedules:

Shift hours: 6h30 a 15h30
Thu-Fri-Sat or 4/4

Responsibilities:

Operations

Accepting all the EDIs and doing the updates
Enter comment for Dangerous goods on orders with BOL sent
Ensuring data integrity including customer codes, pick-up and delivery dates and times, trailer numbers, bill of lading numbers, weight, seal number, temperature, and all special requirement flags to achieve customer commitments and invoice accurately.
Updating Costco appointments as per Warehouse requests
Check available loads screen throughout the day to ensure loads are correct.
Send emails to all the warehouses to get their lineup for the evening/morning Daily morning emails to warehouses on loaded vs loading
Responsible for customer communication, ensure customers receive a response within 15 mins. Work with dispatch on response.
Book loading and unloading appointments when required for all customers
Create all customer orders in the system
SD loads during your shift and do TMS updates
Ensure audit screen is up to date and reflected in the TMS
Creating new customer codes and master orders
Review night notes, address any issues pertaining to your department
Notify Customers of any delays during your shift.
Daily morning emails to warehouses on loaded vs loading
Ensure our weekly Costco OTD report is clean and accurate
Answer phones

Driver Payroll

Sort through the drivers paperwork and file the BOL's
Audit the trip sheets with the approved guidelines
Enter the drivers times in Payroll screen that meet the criteria and any tripsheets that do not meet the criteria are handed to the Operations Manager so that they can be scrutinized further

Issaquah TMS Support

Provide information when required regarding our deliveries
Implement any new reporting procedures required by our Customers

Other tasks related

Main Requirements and competencies

Experience with AS400, TMS, Elogs, People Net and Safety Direct systems is an asset
Knowledge of Microsoft applications such as Word, Excel and PowerPoint
Excellent Oral and Written communication skills
Excellent attention to detail
Strong team player with the ability to create lasting client relationships;
Team player who is able to work well in groups
Customer-focused attitude, with high level of professionalism and discretion
Organization and Time management skills
Ability to Prioritize and Manage Time
Excellent customer service skills and professional demeanor;
Strong knowledge of Microsoft applications, AS/400 and Lotus Notes;
Able to work in a fast paced environment
Able to work in a team atmosphere

Benefits:

100% company paid benefit premiums after 3 months of employments
RRSP match program after 3 months of employment
Competitive Salary

You will find the right opportunity for you at XTL! To learn more about our job openings, visit our website: www.xtl.com/en

XTL is an equal opportunity employer that embraces diversity in the workplace. All applications are given equal consideration, regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. The masculine form is used solely to simplify the text.

We encourage all interested individuals to apply; however, only candidates selected for an interview will be contacted.

#Qcjob

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More about this job

Responsibilities

The Customer Service Representative is responsible for managing daily transportation operations, including order entry, appointment scheduling, and maintaining data integrity. They also handle driver payroll processing and ensure effective communication between warehouses and customers.

Requirements

Candidates should possess strong organizational and communication skills with proficiency in Microsoft Office and transportation management systems. A customer-focused attitude and the ability to work effectively in a fast-paced team environment are essential.

Skills

Customer service
Data integrity
Communication skills
Time management
Organization
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
AS/400
TMS
Elogs
People Net
Safety Direct
Lotus Notes
Attention to detail
Teamwork

Benefits

RRSP match program

Visa sponsorship

Not detected in the job text

Keywords

Transportation
Customer Service
Logistics
AS/400
TMS
Elogs
People Net
Safety Direct
Lotus Notes
Data Integrity
Payroll
Bill of Lading
Warehouse Operations
Appointment Scheduling
Microsoft Office
Inventory Management
Customer Loyalty
Order Processing
Dispatch Support

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