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Added 9 mins ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 9 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Calgary, AB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 9 mins ago
TH
Senior Laboratory Technologist -CVH Microbiology
Trillium Health Partners
Mississauga, ON
- Full-time
Working collaboratively with the Laboratory Manager, Medical/Scientific staff and the laboratory team, the Senior Technologist supports overall laboratory operations, workflow, staffing…
Added 9 mins ago
GE
Route Manager
GFL Environmental Inc.
Coquitlam, BC
- Full-time
The Route Manager oversees daily residential curbside recycling collection operations, with direct accountability for execution under the Recycle BC stewardship program. This role manages…
Added 24 mins ago
Q
Power Systems Specialist III
Qualus
Bolton, ON
- Full-time
Assess project specific resource needs and coordinate assignments with project manager. Communicate core technical job requirements.
Added 24 mins ago
SC
Tool Crib Attendant
Sureway Construction Group
Edmonton, AB
- Full-time
Escalate any identified material and tool discrepancies to the Parts Manager
Added 24 mins ago
JC
Assistant Manager
JYSK Canada
Thunder Bay, ON
- $43,000 to $48,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 24 mins ago
T&
Project Manager - Real Estate
Turner & Townsend
AB · Edmonton, Canada
- Full-time
You are an exceptional Project Manager with 7-10 years of post-graduate experience, demonstrating a strong track record of delivering complex industrial, manufacturing, logistics,…
Added 24 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Vista Heights, Calgary, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 55 mins ago
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Food Service Supervisor Full Time
Cook
Timmins, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 55 mins ago
FH
Licensed Practical Nurse, Full Scope
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 55 mins ago
P
Cage Manager (Cashier Services) / Gestionnaire de Cage (services de caissier)
Playground
Kahnawake 14 Réserve Indienne, QC
- $65,000 to $75,000 CAD / year
- Full-time
We are currently in search of an experienced and dynamic Cage Manager (cashier services) to oversee financial transactions within our gaming facility. This pivotal role involves managing…
Added 55 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 55 mins ago
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Store Manager- Heartland Town Centre
GEOX
Mississauga, ON
- Full-time
We are seeking an enthusiastic and experienced Store Manager to oversee all aspects of our store operations. As a Store Manager, you will play a key role in driving sales, ensuring…
Added 55 mins ago
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(CAN) Overnight Lead Department Manager
Walmart
Camrose, AB
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 55 mins ago
SC
shift supervisor - Store# 54228, 8656 YONGE STREET
Starbucks Coffee Company
Richmond Hill, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 55 mins ago
LC
Meat Assistant Department Manager Full Time Day
Loblaw Companies Limited
Sussex, NB
- Full-time
Added 55 mins ago
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Global Relationship Manager- 3
BrightClaim
ON
- Full-time
…execution, ensuring optimal outcomes. Collaborate with Sales and Operations senior leadership to generate momentum for new deals, ensuring successful conversion and delivery. Manage the…
Added 55 mins ago
A
Brand Advocate West
Acosta
BC · West Vancouver, BC
- Full-time
…excellence. The Brand Advocate reports directly to the National Field…
Added 55 mins ago
H
Mining Potash Lead
HDR
Toronto, ON · Saskatoon, SK · Vancouver, BC
- Full-time
…studies through design and into construction monitoring and operations. You can help clients push boundaries and meet evolving industrial demands while supporting resilient infrastructure…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Osoyoos, BC
- Full-time
Our clinic is well-staffed and has an Office manager and 3 MOA’s. Each physician will have 1 dedicated office space plus 2 exam rooms. Our clinic is very spacious with recent renovations.…
Added 1 hour ago
GE
Operations Manager, Waste
GFL Environmental Inc.
Saint John, NB
- Full-time
The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel…
Added 1 hour ago
CC
Banquet Server Part Time Seasonal at Assiniboine Park
Compass Canada
Winnipeg, MB
- Part-time
Reporting to the General Manager Banquets & Catering, the Banquet Server will work with the Food Services Team to deliver great service and quality products to ensure our guests have a…
Added 1 hour ago
CC
Retail Store Manager
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 1 hour ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Pickering, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…

XTL Transport, Logistics, Distribution

Customer Service Representative - Transportation

Vaudreuil-Dorion, QC, J7V 9H5, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Jan 21, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

Customer Service Representative
XTL is committed to providing customers with a progressive transportation solution. As a Customer Service Representative, you will be responsible to ensure day to day commitments are executed as promised. Your creative ability to find solutions and develop relationships will play a key critical role in achieving customer loyalty and profitable business growth. The ideal candidate will be someone who is customer focused and strives to ensure customer commitments are delivered

Schedules:

Shift hours: 6h30 a 15h30
Thu-Fri-Sat or 4/4

Responsibilities:

Operations

Accepting all the EDIs and doing the updates
Enter comment for Dangerous goods on orders with BOL sent
Ensuring data integrity including customer codes, pick-up and delivery dates and times, trailer numbers, bill of lading numbers, weight, seal number, temperature, and all special requirement flags to achieve customer commitments and invoice accurately.
Updating Costco appointments as per Warehouse requests
Check available loads screen throughout the day to ensure loads are correct.
Send emails to all the warehouses to get their lineup for the evening/morning Daily morning emails to warehouses on loaded vs loading
Responsible for customer communication, ensure customers receive a response within 15 mins. Work with dispatch on response.
Book loading and unloading appointments when required for all customers
Create all customer orders in the system
SD loads during your shift and do TMS updates
Ensure audit screen is up to date and reflected in the TMS
Creating new customer codes and master orders
Review night notes, address any issues pertaining to your department
Notify Customers of any delays during your shift.
Daily morning emails to warehouses on loaded vs loading
Ensure our weekly Costco OTD report is clean and accurate
Answer phones

Driver Payroll

Sort through the drivers paperwork and file the BOL's
Audit the trip sheets with the approved guidelines
Enter the drivers times in Payroll screen that meet the criteria and any tripsheets that do not meet the criteria are handed to the Operations Manager so that they can be scrutinized further

Issaquah TMS Support

Provide information when required regarding our deliveries
Implement any new reporting procedures required by our Customers

Other tasks related

Main Requirements and competencies

Experience with AS400, TMS, Elogs, People Net and Safety Direct systems is an asset
Knowledge of Microsoft applications such as Word, Excel and PowerPoint
Excellent Oral and Written communication skills
Excellent attention to detail
Strong team player with the ability to create lasting client relationships;
Team player who is able to work well in groups
Customer-focused attitude, with high level of professionalism and discretion
Organization and Time management skills
Ability to Prioritize and Manage Time
Excellent customer service skills and professional demeanor;
Strong knowledge of Microsoft applications, AS/400 and Lotus Notes;
Able to work in a fast paced environment
Able to work in a team atmosphere

Benefits:

100% company paid benefit premiums after 3 months of employments
RRSP match program after 3 months of employment
Competitive Salary

You will find the right opportunity for you at XTL! To learn more about our job openings, visit our website: www.xtl.com/en

XTL is an equal opportunity employer that embraces diversity in the workplace. All applications are given equal consideration, regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. The masculine form is used solely to simplify the text.

We encourage all interested individuals to apply; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Service Representative is responsible for managing daily transportation operations, including order entry, appointment scheduling, and maintaining data integrity. They also handle driver payroll processing and ensure effective communication between warehouses and customers.

Requirements

Candidates should possess strong organizational and communication skills with proficiency in Microsoft Office and transportation management systems. A customer-focused attitude and the ability to work effectively in a fast-paced team environment are essential.

Skills

Customer service
Data integrity
Communication skills
Time management
Organization
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
AS/400
TMS
Elogs
People Net
Safety Direct
Lotus Notes
Attention to detail
Teamwork

Benefits

RRSP match program

Visa sponsorship

Not detected in the job text

Keywords

Transportation
Customer Service
Logistics
AS/400
TMS
Elogs
People Net
Safety Direct
Lotus Notes
Data Integrity
Payroll
Bill of Lading
Warehouse Operations
Appointment Scheduling
Microsoft Office
Inventory Management
Customer Loyalty
Order Processing
Dispatch Support

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