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Added 16 hours ago
Hide Labourer
West Coast Reduction Ltd.
AB
Grade, sort, and trim hides and ensure they meet or exceed company and customer expectations
Added 17 hours ago
A
Warehouse Support Associate
Altis
North Vancouver, BC
- Temporary
You'll sort, label, and organize parts by colour, type, and quantity.
Added 18 hours ago
CS
Bilingual Banking IT Project Manager
Cynet Systems
Montreal, QC
- $64 to $69 CAD / hour
- Contract
10+ years of experience as a Project Manager within the banking industry.
Added 21 hours ago
KC
Front End Crew (Cattle Processor)
Kasko Cattle
Taber, AB
- Full-time
Sort cattle for marketing and move them safely within the feedlot
Added 21 hours ago
KC
Front End Crew (Cattle Processor)
Kasko Cattle
AB · Stirling, Alberta
- Full-time
Sort cattle for marketing and move them safely within the feedlot
Added 23 hours ago
XT
Customer Service Representative - Transportation
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
- Full-time
Sort through the drivers paperwork and file the BOL's
Added 1 day ago
CI
Senior Manager Property Management
Colliers International
Burnaby, BC
- Full-time
This position is for a Senior Property Manager based in Burnaby, BC.***
Added 1 day ago
BP
Page - On-Site
Burlington Public Library
Burlington, ON
- Part-time
As a member of the Customer Experience team, reporting to the manager and working under the direction of the Branch Operations Lead, this position models BPL’s values in all interactions,…
Added 1 day ago
TP
Receptionist, NWC
Trimark People Solutions
Alert Bay, BC
- Full-time
Reports To: Wellness Centre Program Manager or designate
Added 1 day ago
Production Worker
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Lethbridge, AB
may include receive and sort laundry, inspect garment/coverall for all mending needs, operate equipment
Added 1 day ago
BP
Page - On-Site
Burlington Public Library
Burlington, ON
- Part-time
As a member of the Customer Experience team, reporting to the manager and working under the direction of the Branch Operations Lead, this position models BPL’s values in all interactions,…
Added 1 day ago
TE
Operations Manager
TST-CF Express
Mississauga, ON
- Full-time
We are currently looking to hire an Operations Manager reporting to the Regional Operations Manager. This position is responsible for the efficient operation of a high-volume dock within…
Added 1 day ago
OC
MANAGER OF ENTERPRISE STRATEGY AND DATA MGT
Ontario College of Teachers
Toronto, ON
- $145,252 to $158,721 CAD / year
- Full-time
Manager, Enterprise Strategy and Data Management
Added 1 day ago
SR
Property Tax Coordinator
SmartCentres REIT
Vaughan, ON
- Full-time
Added 1 day ago
KG
Manager - Health and Safety Risk and Assurance
Kinross Gold Corporation
Toronto, ON
- Full-time
Added 1 day ago
TC
Datastage developer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Expert in designing Server jobs using various types of stages like Sequential file, ODBC, Hashed file, Aggregator, Transformer, Sort, Link Partitioner, and Link Collector.
Added 1 day ago
M
Steward
Marriott
Burnaby, BC
- Full-time
…racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and…
Added 2 days ago
SO
Community Associate
Spaces. offices | co-working | meeting rooms.
Montreal, QC
- Full-time
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for…
Added 2 days ago
T
Hub Manager (Mississauga)
Trexity
Mississauga, ON
- Full-time
Trexity is hiring a Hub Manager to run our 5k+ sq. ft. Mississauga hub, the operational heart of same-day delivery across the Greater Toronto Area. This is a net-new role that joins our…
Added 2 days ago
AW
Onsite Manager/ Gestionnaire des opérations
Arrow Workforce Solutions
Montreal, QC
- $86,000 to $106,000 CAD / year
- Full-time
Operations Manager – Logistics & Warehouse Operations
Added 2 days ago
R
Community Associate
Regus
Ottawa, ON
- Full-time
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for…
Added 2 days ago
MH
Laundry Associate
MasterBUILT Hotels Ltd.
Ladysmith, BC
- Full-time
Assist in collection of used linen from the floors and sort to wash type
Added 2 days ago
P
Retail Supervisor - Full Time (Toronto)
PUMA
Toronto, ON · Outlet Toronto Premium
- Full-time
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
Added 2 days ago
Administration Service Specialist (6-month contract)
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Underwriting Team Manager, Group Medical Underwriting, the Administration Service Specialist is responsible for providing administrative and operational support to the…
Added 2 days ago
Executive Receptionist
State Window Corporation
Vaughan, ON
Collect receipts, sort, and reconcile visa statements and provide to Accounting via SAP Concur

XTL Transport, Logistics, Distribution

Customer Service Representative - Transportation

Vaudreuil-Dorion, QC, J7V 9H5, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 21, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

Customer Service Representative
XTL is committed to providing customers with a progressive transportation solution. As a Customer Service Representative, you will be responsible to ensure day to day commitments are executed as promised. Your creative ability to find solutions and develop relationships will play a key critical role in achieving customer loyalty and profitable business growth. The ideal candidate will be someone who is customer focused and strives to ensure customer commitments are delivered

Schedules:

Shift hours: 6h30 a 15h30
Thu-Fri-Sat or 4/4

Responsibilities:

Operations

Accepting all the EDIs and doing the updates
Enter comment for Dangerous goods on orders with BOL sent
Ensuring data integrity including customer codes, pick-up and delivery dates and times, trailer numbers, bill of lading numbers, weight, seal number, temperature, and all special requirement flags to achieve customer commitments and invoice accurately.
Updating Costco appointments as per Warehouse requests
Check available loads screen throughout the day to ensure loads are correct.
Send emails to all the warehouses to get their lineup for the evening/morning Daily morning emails to warehouses on loaded vs loading
Responsible for customer communication, ensure customers receive a response within 15 mins. Work with dispatch on response.
Book loading and unloading appointments when required for all customers
Create all customer orders in the system
SD loads during your shift and do TMS updates
Ensure audit screen is up to date and reflected in the TMS
Creating new customer codes and master orders
Review night notes, address any issues pertaining to your department
Notify Customers of any delays during your shift.
Daily morning emails to warehouses on loaded vs loading
Ensure our weekly Costco OTD report is clean and accurate
Answer phones

Driver Payroll

Sort through the drivers paperwork and file the BOL's
Audit the trip sheets with the approved guidelines
Enter the drivers times in Payroll screen that meet the criteria and any tripsheets that do not meet the criteria are handed to the Operations Manager so that they can be scrutinized further

Issaquah TMS Support

Provide information when required regarding our deliveries
Implement any new reporting procedures required by our Customers

Other tasks related

Main Requirements and competencies

Experience with AS400, TMS, Elogs, People Net and Safety Direct systems is an asset
Knowledge of Microsoft applications such as Word, Excel and PowerPoint
Excellent Oral and Written communication skills
Excellent attention to detail
Strong team player with the ability to create lasting client relationships;
Team player who is able to work well in groups
Customer-focused attitude, with high level of professionalism and discretion
Organization and Time management skills
Ability to Prioritize and Manage Time
Excellent customer service skills and professional demeanor;
Strong knowledge of Microsoft applications, AS/400 and Lotus Notes;
Able to work in a fast paced environment
Able to work in a team atmosphere

Benefits:

100% company paid benefit premiums after 3 months of employments
RRSP match program after 3 months of employment
Competitive Salary

You will find the right opportunity for you at XTL! To learn more about our job openings, visit our website: www.xtl.com/en

XTL is an equal opportunity employer that embraces diversity in the workplace. All applications are given equal consideration, regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. The masculine form is used solely to simplify the text.

We encourage all interested individuals to apply; however, only candidates selected for an interview will be contacted.

#Qcjob

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More about this job

Responsibilities

The Customer Service Representative is responsible for managing daily transportation operations, including order entry, appointment scheduling, and maintaining data integrity. They also handle driver payroll processing and ensure effective communication between warehouses and customers.

Requirements

Candidates should possess strong organizational and communication skills with proficiency in Microsoft Office and transportation management systems. A customer-focused attitude and the ability to work effectively in a fast-paced team environment are essential.

Skills

Customer service
Data integrity
Communication skills
Time management
Organization
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
AS/400
TMS
Elogs
People Net
Safety Direct
Lotus Notes
Attention to detail
Teamwork

Benefits

RRSP match program

Visa sponsorship

Not detected in the job text

Keywords

Transportation
Customer Service
Logistics
AS/400
TMS
Elogs
People Net
Safety Direct
Lotus Notes
Data Integrity
Payroll
Bill of Lading
Warehouse Operations
Appointment Scheduling
Microsoft Office
Inventory Management
Customer Loyalty
Order Processing
Dispatch Support

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