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Added 13 mins ago
HC
Maintenance Planner
Hartmann Canada Inc
Brantford, ON
- $75,000 to $90,000 CAD / year
- Full-time
We require the talent of a Maintenance Planner to join our team. This position plans and schedules routine and shutdown/planned outage maintenance tasks for plant and building equipment.…
Added 30 mins ago
GE
Truck Mechanic
GFL Environmental Inc.
Edmundston, NB
- Full-time
Plan and schedule repairs in M5 planner and procure all parts for successful plan.
Added 1 hour ago
Production Planner
Westerkirk
Victoria, BC
Direct Accountabilities of Production Planner is accountable to:
Added 2 hours ago
BG
Field Service Planner
Berean Group International, Inc.
Saskatoon, SK
- Contract
Overall Role The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools,…
Added 10 hours ago
SR
Event Planner
Sidrat Research
Toronto, ON
- Full-time
As an Event Planner, you will work across a variety of projects and events hosted for internal- and client-directed initiatives.
Added 16 hours ago
FM
Mobile Maintenance Planner
Foran Mining Corporation
SK
- $95,000 to $110,000 CAD / year
- Full-time
Eldorado Gold Saskatchewan | Foran (TSX:ELD) is seeking a Mobile Maintenance Planner to join our growing McIlvenna Bay team. This is a full-time position based at the McIlvenna Bay site…
Added 16 hours ago
IC
Corporate Category Planner (12-month Contract)
Irving Consumer Products
Dieppe, NB
- Full-time
Added 17 hours ago
RT
Analyst Maintenance Scheduling
Rio Tinto
Kitimat, BC
- Full-time
Collaborate with the Maintenance Planner and Operations Coordinator to influence work management maturity
Added 18 hours ago
GC
Deltaport Ship Planner
GLOBAL CONTAINER TERMINALS
Vancouver, BC
- $116,376 to $136,152 CAD / year
- Full-time
…achieve challenging goals. We have an opportunity for a Ship Planner within our Deltaport Ship Planning Department. This is a unionized position represented by ILWU Local…
Added 18 hours ago
TM
Shunt Truck Driver / Route Planner
thyssenkrupp Materials NA
Concord, ON
- Full-time
The Shunt Truck Driver / Route Planner is responsible for the safe movement of trailers, materials, and equipment within the facility yard while coordinating transportation routes to ensure…
Added 19 hours ago
UT
Field Services Planner #26-25510
US Tech Solutions
Saskatoon, SK
- $34 to $38.5 USD / hour
- Contract
The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools, instructions and…
Added 19 hours ago
BG
Field Service Planner
Berean Group International, Inc.
Saskatoon, SK
- Contract
Overall Role The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools,…
Added 19 hours ago
A
Supply Planner
Artika
Montreal, QC
- Full-time
Artika is seeking a detail-oriented and proactive Supply Planner to join our Supply Chain team. Reporting to the Procurement Manager, the Supply Planner will be responsible for managing…
Added 19 hours ago
SM
Senior Demand Planner [Contract]
Spin Master Ltd
Toronto, ON
- Full-time
The Senior Demand Planner is responsible for the forecasting of product demand, leveraging input from internal Retail, Marketing and Analytics teams. This role assumes the responsibility…
Added 19 hours ago
S
Workshop Planner
Sandvik
Sudbury, ON · Lively
- Full-time
We are currently seeking a Workshop Planner. The successful candidate will be responsible for providing administrative support, including data entry, report preparation, and customer…
Added 20 hours ago
B(
Regulatory Manager
Bitdeer (NASDAQ: BTDR)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…involved in computing such as equipment procurement, transport logistics, data center design and construction, equipment management, and daily operations. Bitdeer also offers advanced cloud…
Added 21 hours ago
Materiel & Logistic Planner
BRP
Valcourt, QC
We're looking for a Material & Logistics Planner to plan, release and track the delivery of materials and parts needed for production; all to meet production schedules and keep inventories…
Added 21 hours ago
Dispatcher
Canada Cartage Group of Companies
Saskatoon, SK
Canada Cartage is one of Canada’s leading transportation and logistics providers with over 100 years of experience supporting businesses nationwide. Through our national network of…
Added 22 hours ago
JI
Corporate Category Planner (12-month Contract)
J.D. Irving, Limited
Dieppe, NB
- Full-time
Added 22 hours ago
Planificatrice, Planificateur en approvisionnement / Supply Planner
Univar Solutions
Dorval, QC
About the position: The Supply Planner position is a highly visible supply chain role that is responsible for overseeing inventory planning and procurement across the supply chain network.…
Added 22 hours ago
OS
Planner
Ontario Shipyards Inc.
St. Catharines, ON
- Full-time
Reporting directly to the VP of Operations, the Planner/Production works alongside the Project Office and the Production Manager. This is a highly hands-on role. You will map out the…
Added 23 hours ago
OS
Planner
Ontario Shipyards
St. Catharines, ON
- Full-time
Reporting directly to the VP of Operations, the Planner/Production works alongside the Project Office and the Production Manager. This is a highly hands-on role. You will map out the…
Added 23 hours ago
SM
Senior Demand Planner [Contract]
Spin Master
Toronto, ON
- Full-time
The Senior Demand Planner is responsible for the forecasting of product demand, leveraging input from internal Retail, Marketing and Analytics teams. This role assumes the responsibility…
Added 1 day ago
B
Materiel & Logistic Planner
BRP
Valcourt, QC
- Full-time
We're looking for a Material & Logistics Planner to plan, release and track the delivery of materials and parts needed for production; all to meet production schedules and keep inventories…
Added 1 day ago
H
Warehouse Representative
Hendrickson
Mississauga, ON
- Full-time
Act as back-up for receiver, communicating any issues to Buyer/Planner, Warehouse TL

XTL Transport, Logistics, Distribution

Intermodal Operations Planner

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Jan 3, 2027
Experience: Minimum 2-4 years transportation, intermodal, rail, or logistics experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Summary:

The Intermodal Operations Planner is responsible for the end-to-end management of intermodal shipments across rail and drayage networks. This position ensures the highest levels of service, visibility, equipment utilization, and cost control throughout the transportation life cycle. The role requires proactive coordination with rail carriers, drayage providers, customers, terminals, and internal stakeholders to manage shipment execution, equipment flows, transit exceptions, accessorial charges, demurrage, detention, and dispute resolution.
The Intermodal Operations Planner must identify, address, and resolve in-transit issues while maintaining accurate shipment visibility, optimizing asset utilization, minimizing terminal dwell time, and supporting customer service objectives. This position combines operational execution, carrier management, and analytical decision-making to deliver reliable intermodal solutions.

Responsibilities: Tasks: Targets:

Intermodal Carrier & Rail Relations

Develop and maintain strong relationships with drayage carriers, rail carriers, terminals, and intermodal service providers.
Monitor carrier performance, service levels, and operational compliance.
Coordinate container movement planning from origin to destination.
Manage rail carrier interactions regarding bookings, equipment availability, terminal restrictions, and service disruptions.
Source drayage capacity to ensure on-time pickup and delivery.
Escalate service concerns and develop corrective action plans with underperforming providers.
Monitor rail service metrics and communicate service issues to internal stakeholders.
Support network optimization initiatives through carrier and lane analysis.
Participate in regular performance reviews with key carrier partners.

Rail and drayage service performance maintained at or above 95%.
Timely communication of all service disruptions and exceptions.
Carrier compliance maintained at corporate standards.
Continuous development of strategic carrier partnerships.

2. Equipment & Capacity Management

Manage rail container and equipment pools.
Monitor equipment positioning and availability across key markets.
Coordinate equipment allocation to support customer requirements.
Identify equipment shortages and implement recovery plans.
Track container cycles and utilization performance.
Support forecasting for equipment requirements based on volume trends.
Coordinate empty container returns and repositioning activities.
Monitor terminal inventories and container dwell times.

Equipment utilization optimized across network.
Non-productive container dwell minimized.
Equipment shortages proactively identified and mitigated.

3. Intermodal Planning & Shipment Execution

Plan and coordinate intermodal shipments from booking through final delivery.
Ensure all rail bookings are completed accurately and within required timelines.
Coordinate drayage appointments and terminal pickups.
Monitor shipment milestones and ensure accurate system updates.
Identify and resolve transit exceptions before service failures occur.
Maintain shipment visibility through proactive tracking and communication.
Coordinate contingency plans for service interruptions, rail congestion, or terminal delays.
Ensure all operational milestones are updated in the TMS.

All shipments accurately tracked and updated in real time.
Shipment exceptions addressed within established service standards.
Service failures minimized through proactive intervention.

4. In-Transit Tracking & Customer Communication

Monitor shipment movement across rail and drayage networks.
Perform proactive tracing and milestone verification.
Provide timely and accurate updates to customers and internal stakeholders.
Investigate delayed shipments and develop recovery plans.
Maintain complete shipment documentation and audit trail.
Support customer KPI reporting and service reviews.

Shipment visibility maintained throughout all shipment stages.
Customer inquiries resolved within established response times.
Accurate and complete shipment notes maintained.

5. Demurrage, Detention & Accessorial Management

Monitor containers approaching free-time limits.
Actively manage terminal dwell to reduce demurrage exposure.
Investigate and validate detention, storage, and accessorial charges.
Track recoverable costs and ensure proper customer billing.
Develop strategies to reduce recurring demurrage and detention expenses.
Generate regular reporting on accessorial trends and root causes.

Minimize unnecessary demurrage and detention costs.
Ensure accurate validation and billing of all recoverable charges.
Continuous reduction in avoidable accessorial expenses.

6. Billing & Financial Management

Audit carrier invoices for accuracy.
Validate rail freight charges, fuel surcharges, and accessorial costs.
Ensure accurate customer invoicing.
Investigate and resolve billing discrepancies.
Support monthly financial reporting and cost analysis.
Identify opportunities for operational and cost improvements.

High level of invoice accuracy.
Timely completion of billing and cost validation.
Reduction of preventable billing errors.

7. Rail Claims & Dispute Resolution

Investigate rail service failures and operational discrepancies.
Prepare and submit rail disputes and service claims.
Manage rail billing disputes and recovery opportunities.
Maintain supporting documentation and claim files.
Track claim progress through resolution.
Collaborate with rail carriers to improve recurring issue trends.
Assist in loss, damage, shortage, and service recovery investigations.

Claims and disputes submitted within required timelines.
Maximum recovery of eligible costs.
Complete documentation maintained for all disputes.

Skills & Abilities:

Minimum 2-4 years transportation, intermodal, rail, or logistics experience.
Strong understanding of intermodal transportation operations.
Knowledge of rail carrier networks, service schedules, and equipment flows.
Knowledge of drayage operations and terminal processes.
Understanding of demurrage, detention, and rail billing practices.
Strong analytical and problem-solving skills.
Excellent customer service and communication abilities.
Advanced organizational and prioritization skills.
Strong attention to detail and data accuracy.
Working knowledge of transportation management systems, Microsoft Excel, and reporting tools.
Understanding of North American geography and freight networks.
Ability to work effectively under pressure in a fast-paced environment.
Strong negotiation and dispute resolution capabilities.
Self-starter with strong initiative and accountability.
Post-secondary education in Transportation, Supply Chain, Logistics, Business, or related field preferred.

Work Environment:

Fast-paced transportation and logistics environment.
Requires frequent interaction with rail carriers, terminals, drayage carriers, customers, and internal departments.
Ability to manage multiple priorities simultaneously.
Collaborative team environment with minimal supervision.
May require occasional after-hours support for service disruptions and urgent operational issues.
Support operational escalations during rail service disruptions.
Cross-train and provide coverage for team members.
Participate in customer and carrier meetings when required.

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More about this job

Responsibilities

The Intermodal Operations Planner manages end-to-end intermodal shipments, ensuring efficient rail and drayage coordination, equipment utilization, and cost control. They are responsible for resolving transit exceptions, auditing carrier invoices, and maintaining accurate shipment visibility for customers.

Requirements

Candidates must have 2-4 years of experience in transportation, intermodal, or logistics operations. A post-secondary education in a related field is preferred, along with strong analytical, communication, and problem-solving abilities.

Skills

Intermodal transportation
Rail carrier operations
Drayage management
Logistics
Supply chain management
Microsoft Excel
Data accuracy
Problem-solving
Customer service
Negotiation
Dispute resolution
Inventory management
Billing audit
Analytical skills

Visa sponsorship

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Keywords

Intermodal
Rail
Drayage
Logistics
Supply Chain
TMS
Demurrage
Detention
Equipment Utilization
Carrier Management
Shipment Tracking
Billing
Invoicing
Dispute Resolution
KPI Reporting
Terminal Operations
Freight Networks
Data Analysis
Operational Execution

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