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XTL Transport, Logistics, Distribution

Technicien Réseau/Network Technician

Vaudreuil-Dorion, QC, J7V 9H5, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 21, 2027
Posting language: English · French
Posted: Oct 23, 2026

Original job description

English section of this bilingual listing.

You will find the right opportunity for you at XTL! To learn more about our job openings, visit our website: www.xtl.com/en

XTL is an equal opportunity employer that embraces diversity in the workplace. All applications are given equal consideration, regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. The masculine form is used solely to simplify the text.

We encourage all interested individuals to apply; however, only candidates selected for an interview will be contacted.

#Qcjob

Read the full bilingual original

Technicien (ne) réseau Bilingue

English Follows

Joignez-vous à notre équipe !
XTL Transport est actuellement à la recherche d’un (e) technicien(ne) réseau expérimenté(e) pour se joindre à notre équipe.
Horaire: lundi au vendredi de 08h00 à 17h00– 40h/semaine; sur appel au besoin
Responsabilités :
Sauvegarde du réseau et support de l’infrastructure
• Maintenir une connaissance pratique suffisante des réseaux LAN/WAN, de la commutation, du routage et des réseaux sans fil sur l’ensemble des sites
• Participer à la surveillance quotidienne des performances et de la disponibilité du réseau sur l’ensemble des sites XTL, en signalant les anomalies ou les pannes au responsable réseau
• Assurer les tâches liées à la connectivité WAN et à la sécurité périmétrique en coordination avec le prestataire de services réseau (MSP) de XTL, sous la direction du responsable réseau
• Maintenir une bonne maîtrise du déploiement « zero-trust » de Zscaler ZPA afin de résoudre les problèmes d’accès des utilisateurs XTL Transport Inc.
• Participer aux tâches liées aux réseaux physiques et sans fil dans les entrepôts et les bureaux, notamment le câblage, la configuration des ports de commutateurs et le dépannage des points d’accès
• Assurer la prise en charge des environnements virtuels via VMware et Hyper-V
• Surveiller, maintenir et tester les sauvegardes Veeam
• Tester et appliquer les mises à jour et correctifs système selon les instructions du responsable réseau
Assistance aux utilisateurs finaux
• Résoudre les tickets d’assistance de niveau 1 via Freshservice : problèmes liés au matériel, aux logiciels, à la connectivité et aux comptes
• Assister les utilisateurs finaux en leur proposant des solutions rapides et bien documentées • Participer aux processus informatiques d’intégration et de départ des collaborateurs • Gérer les comptes utilisateurs et l'attribution des droits d'accès
• Gérer les déploiements de postes de travail et de périphériques, la création d’images et les tâches liées au cycle de vie du matériel
• Assurer le support du parc de scanners Zebra, notamment la préparation des appareils, le dépannage, la coordination du cycle de vie et la gestion via MDM
• Transmettre les problèmes hors de son champ de compétence au personnel informatique senior en joignant des notes claires au ticket interne, comprenant le contexte pertinent et les tentatives de dépannage déjà effectuées avant la transmission
Qualifications et compétences Obligatoires
• Formation supérieure en informatique, ingénierie des réseaux, technologies de l’information ou dans une discipline connexe - ou expérience pratique équivalente
• 3 à 5 ans d’expérience en informatique avec une exposition significative aux infrastructures réseau
• Connaissances pratiques des concepts fondamentaux des réseaux : architecture LAN/WAN, VLAN, routage de base, configuration des commutateurs et dépannage Wi-Fi
• Connaissance de l’administration des pare-feu, des concepts d’accès réseau « zero-trust » ou, plus spécifiquement, de Zscaler ZPA
• Maîtrise de Microsoft 365 et de l’administration d’Entra ID / Azure AD
• Maîtrise des appareils MacOS et iOS ainsi que de leur administration
• Expérience pratique du support technique pour les postes de travail Windows 10/11 et du matériel d’entreprise courant
• Capacité avérée à travailler de manière autonome sur des tâches courantes liées au réseau et au support Atouts / Compétences souhaitées
• Expérience avec les systèmes IBM i (AS400)
• Connaissances pratiques de Microsoft Intune et d’Apple Business Manager
• Connaissance des systèmes de gestion des tickets ITSM (Freshservice, ServiceNow ou équivalent)
• Connaissance des plateformes EDR/MDR pour le triage des événements de sécurité et les workflows d’escalade
• Expérience dans un environnement opérationnel lié au transport, à la logistique ou impliquant une flotte importante
• Connaissance du traitement et de l’analyse des données EDI XTL Transport Inc.
• Bonnes compétences en communication écrite et orale en anglais ; la maîtrise du français est un atout Certifications (souhaitées)
• Certification CCNA (ou en cours d’obtention) ou certification équivalente en réseaux auprès d’un fournisseur
• Certification d'un fournisseur de pare-feu (par exemple, Cisco, Fortinet)
XTL est un employeur offrant l’égalité des chances, qui valorise la diversité en milieu de travail et considère équitablement les candidatures de femmes, d’hommes, de minorités visibles, de personnes autochtones et de personnes en situation de handicap. Nous accueillons favorablement les candidatures de toutes les personnes intéressées.

Vous trouverez chez XTL la place qui vous convient! Pour en savoir plus sur nos offres d’emplois, visitez notre site : www.xtl.com/fr

XTL est un employeur qui promeut l’égalité des chances et qui embrasse la diversité en milieu de travail. Chaque candidature est jugée équivalente, peu importe si elle est déposée par une femme, un homme, un membre d’une minorité visible, un autochtone ou une personne handicapée. Le masculin est utilisé seulement dans le but d’alléger le texte.

Nous invitons toutes les personnes intéressées à postuler mais seuls les candidats retenus pour une entrevue seront contactés.

Network technician

Join our team!
XTL Transport is currently looking for an experienced Network Technician to join our team.
Schedule: Monday to Friday from 08:00 to 17:00– 40 hours/week; on-call as needed.

Network Backup & Infrastructure Support
• Maintaining sufficient working knowledge of LAN/WAN, switching, routing, and wireless networks across all sites
• Assist with day-to-day monitoring of network performance and availability across all XTL locations, escalating anomalies or outages to the Network Manager
• Support WAN connectivity and perimeter security tasks in coordination with XTL's network MSP, under Network Manager direction
• Maintain working familiarity with Zscaler ZPA zero-trust deployment to support user access issues • Assist with physical and wireless network tasks at warehouse and office locations, including cabling, switch port work, and access point troubleshooting
• Support virtual environments through VMware and Hyper-V • Monitor, maintain and test Veeam backups
• Test and apply system updates and patches as directed by the Network Manager XTL Transport Inc.

End-User Support
• Resolve level 1 support tickets via Freshservice: hardware, software, connectivity, and account issues • Support end users with timely, well-documented resolutions
• Participate in onboarding/offboarding IT workflows
• Administer user accounts and access provisioning
• Manage workstation and peripheral deployments, imaging, and hardware lifecycle tasks
• Support Zebra scanner fleet hardware, including device readiness, troubleshooting, lifecycle coordination, and management through MDM
• Escalate issues outside scope to senior IT staff with clear internal ticket notes, including relevant context and troubleshooting already attempted before escalation

Qualifications & Skills Required
• Post-secondary education in computer science, network engineering, information technology, or a related discipline - or equivalent practical experience
• 3–5 years of IT experience with meaningful exposure to network infrastructure
• Working knowledge of core networking concepts: LAN/WAN architecture, VLANs, basic routing, switch configuration, and Wi-Fi troubleshooting
• Exposure to firewall administration, zero-trust network access concepts, or Zscaler ZPA specifically
• Proficiency with Microsoft 365 and Entra ID / Azure AD administration
• Proficiency with MacOS and iOS devices and administration
• Hands-on experience with Windows 10/11 desktop support and common enterprise hardware
• Demonstrated ability to work independently on routine network and support tasks Preferred / Asset
• Experience with IBM (AS400) systems
• Working knowledge with Microsoft Intune and Apple Business Manager
• Familiarity with ITSM ticketing systems (Freshservice, ServiceNow, or equivalent)
• Exposure to EDR/MDR platforms for security event triage and escalation workflows
• Experience in a transportation, logistics, or fleet-intensive operating environment
• Exposure to EDI data processing and analysis • Clear written and verbal communication skills in English; French an asset Certifications (Preferred)
• CCNA (or actively working toward) or equivalent vendor networking certification
• Firewall vendor certification (e.g., Cisco, Fortinet)

You will find the right opportunity for you at XTL! To learn more about our job openings, visit our website: www.xtl.com/en

We encourage all interested individuals to apply; however, only candidates selected for an interview will be contacted.

#Qcjob

Apply About employer

More about this job

Responsibilities

The technician will maintain and monitor network infrastructure, including LAN/WAN, security, and virtual environments across all sites. They will also provide level 1 end-user support, manage hardware lifecycles, and assist with IT onboarding and offboarding processes.

Requirements

Candidates must have 3-5 years of IT experience with a strong background in network infrastructure and core networking concepts. A post-secondary education in a related field is required, along with proficiency in Microsoft 365 and enterprise hardware support.

Skills

LAN/WAN
Network infrastructure
Switching
Routing
Wi-Fi troubleshooting
Zscaler ZPA
Microsoft 365
Entra ID
Azure AD
MacOS administration
iOS administration
Windows 10/11 support
VMware
Hyper-V
Veeam
ITSM

Visa sponsorship

Not detected in the job text

Keywords

Network Technician
LAN/WAN
Switching
Routing
Wireless Networks
Zscaler ZPA
Zero-trust
VMware
Hyper-V
Veeam
Freshservice
Microsoft 365
Entra ID
Azure AD
MacOS
iOS
Windows 10/11
Zebra Scanners
MDM
CCNA
Firewall
ITSM
EDR
MDR
Logistics
Transportation
EDI
Infrastructure
Hardware Lifecycle
System Updates

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