Communications Specialist

Xtract One is a technology company dedicated to making the world safer through intelligent, frictionless security solutions. We design and deliver advanced threat detection screening systems that help organizations protect people, property, and public spaces - without slowing them down.

Our solutions combine cutting-edge hardware, AI-powered analytics, and real-time insights to detect weapons and potential threats in high-traffic environments such as stadiums, arenas, corporate offices, government buildings, and entertainment venues. Xtract One enables safer, more welcoming experiences while maintaining the highest standards of security.

With teams across North America, Xtract One brings together engineers, technologists, and business professionals who are passionate about innovation, collaboration, and real-world impact. We are driven by a shared mission to redefine security - making it smarter, more human-centric, and seamlessly integrated into everyday environments.

For a Communications Specialist Xtract One offers an unparalleled growth opportunity. You will be instrumental in driving significant revenue growth by developing digital-first marketing materials, creating customer and technical documentation, drafting corporate press releases, and assisting the sales team with key materials.

Xtract One is currently looking for a Communications Specialist to join our team!

Location: Toronto, ON, Canada.

Work Model: Hybrid.

Compensation: $35-$42/hour, 4% vacation pay.

Job Status: Fulltime, Temporary.

Vacancy Status: Backfilling maternity leave.

Start Date: Mid January 2027, 4-5 month contract.

Summary:

Reporting to the SVP of Marketing, the Communications Specialist will lead the development of all corporate written communications, encompassing digital-first marketing materials, SEO/AEO optimized content, customer collateral, and investor information. This interdepartmental position sits within the marketing function while contributing directly to Customer Success and Investor Relations.

Responsibilities:

• Write and optimize all digital-first marketing copy for the website, collateral, case studies, and whitepapers using SEO and Answer Engine Optimization (AEO) writing frameworks.
• Create both customer and technical documentation for our products and services, including user manuals, online help, and technical specifications.
• Assist the sales team in writing presentations, and other sales-related documents.
• Compile our partner training materials for training and documentation available on our partner portal.
• Draft corporate press releases announcing customer deployments and product milestones.
• Prepare public company announcements following regulatory standards and legal guidance.
• Continuously improve the quality and effectiveness of documentation and training materials through feedback and analysis.
• Ensure all team members are informed and updated on all available resources.

Qualifications:

• Diploma in Communications, English, Technical Communication, or a related field.
• 2+ years of experience in communications, technical writing, or a related field.
• Proficiency in relevant software tools, such as Adobe Creative Suite, Microsoft Office, and documentation and training authoring tools.
• Excellent written and verbal communication skills, with strong attention to detail.
• Experience with video production, including recording, editing, and publishing.
• Demonstrated ability to ghostwrite for executive leadership across industry publications.
• Background in drafting press releases and managing corporate announcements.
• Strong organizational and project management skills, with the ability to manage multiple projects and deadlines simultaneously.
• Knowledge of technical communication best practices, including audience analysis, information design, and content management.
• Familiarity with technical documentation standards and field deployment procedures. 
• Proven expertise in SEO and AEO writing frameworks, with a track record of building and executing digital-first content strategies.

Disclosure of AI Use in Recruitment:

Our recruitment process may utilize artificial intelligence (AI) tools to enhance efficiency and ensure a fair and comprehensive review of applications. This may include AI for tasks such as initial resume screening and transcribing interview discussions. We are committed to using AI responsibly and ethically, with a focus on fairness and minimizing bias.

Commitment to Inclusive and Accessible Work Environments:

Xtract One is committed to creating an inclusive, accessible work environment and providing accommodations for individuals with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation at any stage of the recruitment process or while employed with us, please notify Human Resources at HR@xtractone.com , and we will work with you to meet your needs.