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Xylem

Field Service Technician

Mississauga, ON, Canada

Full-time

Apply on xylem.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: The Field Service Technician Level 1 will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites. Product specific training will be provided. Will interact with customers.

We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan with company contribution, and other additional miscellaneous benefits.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily after sufficient training is provided.

Evaluate, repair, and conduct hydraulic, mechanical, and electrical testing of submersible wastewater pumps
Basic troubleshooting of electrical control panels
Basic understanding of schematics and wiring diagrams
Assist with start-ups and emergency callouts
Operating and maintaining a service truck with crane and out-riggers
Operating industrial equipment in a shop environment such as forklift, overhead cranes, etc.
Working with various Company provided hand and power tools
Accurate record keeping inside Xylem’s work order management system
Create and maintain a safe and organized working environment and culture within the organization and following protocols at customer locations
Take care of company property
Demonstrates High Impact Culture through innovation, accountability and empowerment
Must be able to function in a team environment
Usually works with direct supervision but can work independently if needed

TRAVEL REQUIREMENTS:

Some travel required (overnight stays, away from home)

Pre-hire requirements to operate company vehicle (provided by Xylem or candidate):

• Driver Application for Employment

Motor Vehicle Report (MVR)

Driver Disclosure and Release

Employee Applicant Drug and Alcohol Statement

FMCSA Certificate of Awareness

Driver Certificate of Violations

Driver Statement of On Duty Hours – if applicable

Road Test

Copy of Driver’s License

Copy of Medical Certificate

QUALIFICATIONS:

Education Requirements

HS diploma or equivalent

Experience Requirements:

0 to 2 years of technical work experience, 1 year preferred

Skill Requirements:

Electrically and mechanically inclined

Demonstrates critical thinking and troubleshooting ability

Comprehend technical information and communicate it clearly

Experience with Microsoft Office and smart devices

HIGH IMPACT BEHAVIORS:

Transformative Mindset (Talent, Capability)
Consistency (Strategy alignment, Continuity)
Empowerment (Decision-making, Approval culture)
Non-Confrontational Culture (Feedback culture)
Clear Roles & Responsibilities

LEADERSHIP SKILLS :

Proactively seeks feedback from peers, team members, and manager
Applies new knowledge and tech to improve outcomes within team
Identifies and mitigates risks
Breaks down problems effectively and leverages RCA
Prioritizes team’s and organization’s needs over self
Owning execution
Delegates effectively to empower teams to grow
Considers Xylem-wide implications of decisions
Performs strongly under pressure or in face of challenges
Focuses on long-term goals despite setbacks or failures
Has an effective personal operating model
Leads change with optimism

DAY IN THE LIFE:

In this role, the working environment is an industrial shop setting where use of PPE is required. May also include exposure to hazardous material and loud noises. The physical demands may include but are not limited to, standing and lifting to 50 lb. In addition, this role may require overtime, and travel may be needed for training sessions.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment based on race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Apply on xylem.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Field Service Technician is responsible for the start-up, commissioning, and preventative maintenance of wastewater pumps and control panels. They will perform electrical and mechanical testing, troubleshoot equipment, and maintain accurate records within the company's management system.

Requirements

Candidates must have a high school diploma or equivalent and 0 to 2 years of technical work experience. Proficiency in electrical and mechanical troubleshooting, along with the ability to read schematics and operate industrial equipment, is required.

Skills

Troubleshooting
Electrical testing
Mechanical testing
Hydraulic testing
Control panel maintenance
Schematic reading
Wiring diagrams
Equipment operation
Forklift operation
Overhead crane operation
Record keeping
Critical thinking
Technical communication
Microsoft Office
Smart devices

Benefits

Paid time off
Health insurance
Dental insurance
Vision insurance
Investment savings plan
Company contribution

Visa sponsorship

Not detected in the job text

Keywords

Field Service Technician
Wastewater pumps
Flygt
Control panels
Commissioning
Preventative maintenance
Hydraulic testing
Mechanical testing
Electrical testing
Schematics
Wiring diagrams
Service truck
Crane
Forklift
Overhead cranes
Work order management
Industrial equipment
Troubleshooting
Microsoft Office
Smart devices
Water solutions
Sustainability
PPE
Hazardous material
Technical work

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Work requirements

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