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YAMAHA MOTOR CANADA LTD.

Bilingual Asset Performance Representative

Toronto, ON, Canada
North York, ON, Canada

Expected salary range: $50,000 - $60,000/per annum · Contract

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Job details

Pay: Expected salary range: $50,000 - $60,000/per annum
Job type: Contract
Apply by: Nov 26, 2026
Experience: Years of Experience: 3 to 5 years
Posting language: English
Posted: Oct 27, 2026

Original job description

Yamaha Motor Finance Canada (“YMFCA”) is the established captive finance division of Yamaha Motor Canada (“YMCA”), and a subsidiary of Yamaha Motor Finance Corporation (“YMFC”), which is focused on providing financial solutions to Yamaha dealers and customers through its Retail and Wholesale finance programs."

Yamaha Motor Canada Ltd (“YMCA”) is a subsidiary of YMC, responsible for distributing Yamaha Motor product to Canadian dealers and consumers. YMCA’s Vision is to “Create Lifelong Memories by “Connecting People through Unique Canadian Outdoor Experiences”. YMCA executes its day-to-day activities in reference to its defined values, “Be Inclusive”, “Think Customer”, “Own it!”, “Innovate Now!”, “Trust & Integrity”, “Be Agile”, and “Drive results”.

Yamaha Motor Corporation (“YMC”) is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world. YMC is a Kando creating company; “offering more excitement and a more fulfilling life for people”.

Position Information

Department: YMFCA
Location: 480 Gordon Baker Road
- Hybrid
Status: 7 month contract
Reports to: Manager, Asset Performance

Summary Of Responsibilities

Mitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.

Key Duties & Responsibilities

Complete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses.
Complete skip tracing to locate customers who are avoiding contact.
Identify and escalate potential loss scenarios at an early stage to mitigate loss exposure
Collaborate with team members to optimize department efficiency and the customer experience.

Experience Requirements

Degree/Diploma: Minimum – 3 Year Diploma
Program of Study: General
Years of Experience: 3 to 5 years
Type of Experience: Collection role for asset-backed loans

Skills And Abilities

Bilingual (English and French)
Superior organizational skills
Strong negotiation skills
High emotional IQ
Team player
Effective written and verbal communication skills
Strong analytical skills

Expected salary range: $50,000 - $60,000/per annum

Although base salary for this position falls within the above posted range, final compensation will be determined based on the candidate’s skills, experience, qualifications, and internal equity. Our total rewards approach is designed to provide competitive compensation with a focus on employee experience.

Beyond Base Salary, Our Total Rewards Program Includes

Product experience/engagement events
Employee recognition program (Accelerate Together)
Educational assistance
Employee product purchase and rental program perks
Kando‑driven corporate culture, recognized as a top GTA employer

Artificial Intelligence (AI) Usage Disclosure

This posting reflects a newly created vacancy within our organization. Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process, including applicant screening, assessment, or selection. All AI‑assisted activities are overseen by our recruitment team to ensure fairness, equity, and transparency.

Accommodation Disclosure

Yamaha Motor Canada Ltd. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Partner Confidentiality Disclosure

Current employees of Yamaha dealers are welcome to apply for opportunities with Yamaha Motor Canada and Yamaha Motor Finance Corporation – Canada.

We recognize the importance of maintaining candidate confidentiality throughout the recruitment process. An applicant's interest in an opportunity will be treated confidentially and will not be disclosed to their current employer during the early stages of the recruitment process.

While candidates are responsible for determining when and how to inform their current employer of their interest in a YMCA opportunity, we understand they may prefer to delay those discussions until they have advanced to the later stages of the process.

If YMCA decides to extend an offer of employment, a member of YMCA leadership may need to connect with the applicable dealer or business partner before employment is finalized. In such cases, the candidate will be informed in advance, and YMCA will not contact the dealer or business partner without the candidate's knowledge and consent.

Each situation will be reviewed on a case-by-case basis, with consideration given to professionalism, transparency, and our ongoing business relationships.

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More about this job

Responsibilities

Make collection calls in a dialer environment to reduce delinquency and prevent losses, and use skip tracing to locate customers who are avoiding contact. Identify and escalate potential losses early while collaborating with colleagues to improve department efficiency and the customer experience.

Requirements

Requires a minimum three-year diploma program and 3–5 years of experience in collections for asset-backed loans. Candidates must be bilingual in English and French and demonstrate strong organization, negotiation, emotional intelligence, teamwork, communication, and analytical skills.

Skills

Bilingual English and French
Organizational Skills
Negotiation
Emotional Intelligence
Teamwork
Written Communication
Verbal Communication
Analytical Skills
Collections
Skip Tracing
Customer Advocacy
Delinquency Mitigation

Benefits

Product Experience and Engagement Events
Employee Recognition Program
Educational Assistance
Employee Product Purchase and Rental Program Perks
Corporate Culture Recognized as a Top GTA Employer

Visa sponsorship

Not detected in the job text

Keywords

Asset Performance
Retail Credit Losses
Consumer Loans
Collections
Asset-Backed Loans
Delinquency
Loss Mitigation
Collection Calls
Dialer Environment
Skip Tracing
Customer Advocacy
Retail Finance
Wholesale Finance
Bilingual English and French
Negotiation
Emotional Intelligence
Organizational Skills
Analytical Skills
Customer Experience

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