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Added 14 mins ago
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Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive…
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Independence Manager
PwC
Toronto, ON
- Full-time
…compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate…
Added 14 mins ago
DevOps Engineer - Game Developer Experience
Electronic Arts
Vancouver, BC
…security, and player experience. We create secure, scalable solutions that help teams collaborate and innovate in order to create better experiences for players…
Added 14 mins ago
GD
AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
…security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we…
Added 14 mins ago
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Customer Success Manager - Canada
Buildots
Toronto, ON
- Full-time
…they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our…
Added 14 mins ago
RC
Sales Representative
Reliable Corporation
Burlington, ON
- Full-time
…strengthen relationships with key accounts. Reporting to the Sales Manager, you will manage an assigned account portfolio while prospecting, qualifying leads, and converting opportunities…
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Senior ServiceNow Developer
Procom
Toronto, ON
- Contract
…hands-on development, integration, and optimization of ServiceNow solutions to improve asset and configuration data governance and visibility, directly impacting operational efficiency and…
Added 29 mins ago
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Underwriting Manager, Middle Market Package
AXA
Toronto, ON
- Full-time
As Underwriting Manager you will lead the Middle Market underwriting team focusing on property and casualty package for mid-sized businesses across Canada. Working with brokers and clients…
Added 29 mins ago
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Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
Translating business objectives into scalable technical solutions and delivering enterprise-level insights.
Added 29 mins ago
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Staff Software Developer / Développeur(se) logiciel principal(e)
Vention
Montreal, QC
- Full-time
Own the technical architecture of the simulation platform, including its network, client-server and cloud components
Added 29 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate,…
Added 29 mins ago
TS
Project Architect - Compliance
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
…PDC Architect, Architectural Compliance, Project Compliance, Technical Architect, Architectural Project Manager, Contract Administration, Construction Administration, Public Sector…
Added 29 mins ago
BV
MANAGER
Bikini Village
Kelowna, BC · Greater Kelowna Metropolitan Area
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 29 mins ago
BV
ACTING ASSISTANT MANAGER
Bikini Village
Red Deer, AB
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 29 mins ago
SS
Technical Support Manager - HVAC / Heat Pumps
Summit Search Group
Montreal, QC
- $90,000 to $120,000 CAD / year
- Full-time
We are seeking an experienced Technical Support Manager / Senior Manager to strengthen their technical support capabilities in Quebec and Eastern Canada.
Added 29 mins ago
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Marketing Manager - Part Time
Duke
St. Catharines, ON
- $60,000 to $80,000 CAD / year
- Part-time
Monthly report on sales and project status, obstacles/challenges, evaluate risks and provide proposals for solutions/improvement/etc.
Added 29 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Richmond, BC
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 29 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Winnipeg, MB
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 29 mins ago
ZS
DevOps Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Azure Solutions Architect Expert certification, Azure DevOps Engineer Expert certification, AWS Certified Solutions Architect certification
Added 29 mins ago
FI
Manager, Campaign Analytics - SQL, Pega/ TSYS CDH
FP Inc.
Toronto, ON
- $50 to $65 CAD / hour
- Contract
…actionable recommendations and executive-ready stories for technical and non-technical audiences is critical for the…
Added 44 mins ago
LC
Senior Manager, Real Estate Finance
Loblaw Companies Limited
Brampton, ON
- Full-time
…Canada’s largest companies. Reporting to the Director, the Senior Manager will own all aspects of lease accounting, liaising with internal and external partners to ensure the completeness…
Added 44 mins ago
UM
Engineering Technician II
Ultra Maritime
Dartmouth, NS
- Full-time
…expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are…
Added 44 mins ago
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Outbound Product Manager – 12 month contract
PointClickCare
Mississauga, ON
- Contract
Job Title: Outbound Product Manager – 12 month contract
Added 44 mins ago
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Manager, DevOps Engineering
EllisDon
Mississauga, ON
- Full-time
…to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there…
Added 44 mins ago
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Trust and Estate Advisor
BMO
Vancouver, BC · Victoria, BC · FBT
- Full-time
…of holistic advice and customized wealth, trust, and estate…

Yardi

Associate Technical Account Manager

Toronto, ON, Canada

$69,600 to $73,100 CAD / year · Full-time

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Job details

Pay: $69,600 to $73,100 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

About the Role: 

Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Residential Client Service's Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry!  As an ATAM, your main role will be to provide top-notch customer support, focusing on troubleshooting and resolving software issues over phone and email across Yardi's diverse suite of products. You will have the opportunity to work with cutting-edge software solutions, gaining valuable expertise and becoming a subject matter expert in the field. Your contribution will go beyond just support - you will actively collaborate with our team to drive continuous improvements and advancements in our products, ensuring our clients receive nothing but the best and stay ahead in a competitive market. 

*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***

What You’ll Do: 

Provide technical support and software implementation guidance to a portfolio of assigned Yardi clients.
Assist clients with product configuration, deployment, and best practice adoption to ensure successful implementation.
Troubleshoot and resolve common software application issues while communicating product features effectively.
Build strong client relationships and continually develop deep expertise in Yardi products and solutions.

Who You Are: 

Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience
Ability to learn new concepts and Yardi programs
Strong written and oral communication skills
Good interpersonal skills
Client-centered commitment and focus
Critical thinking and problem-solving skills
Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with all levels of employees and clients
Proficiency with Microsoft 365 desktop applications

Ideal to have: 

Experience professionally serving customers in a technical support, sales, or retail service role
Understanding of the property management or relevant Yardi supported industry and industry best practices
Working knowledge of accounting practices
Basic competence in one or more of the following areas: Microsoft operating and network system operation, relational databases, and SQL/Oracle language

Real Estate run on Yardi. About Us: 

Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth. 

Discover the Yardi Difference: 

Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities. 

Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements. 

If you are looking for a rewarding career that combines technical prowess and outstanding customer service, this is the opportunity you've been waiting for. Join us and be part of a team that empowers clients worldwide with innovative solutions and exceptional service! 

#TeamYardi #YardiCareers #hiring 

Annual Salary Range: $69,600 - $73,100 CAD 

Yardi is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise if you require accommodation at any stage of the recruitment process. 

All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website. 

 

This posting is for an existing vacancy.

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More about this job

Responsibilities

Provide technical support and implementation guidance to assigned Yardi clients, including product configuration, deployment, best-practice adoption, and troubleshooting software issues. Build strong client relationships, explain product features, develop expertise in Yardi solutions, and collaborate on product improvements.

Requirements

A bachelor's degree in business, finance, mathematics, or computer/engineering sciences is required, or an equivalent combination of education and experience. Candidates should be able to learn new software, communicate effectively, solve problems, prioritize deadlines, work collaboratively, and use Microsoft 365; customer service, property management, accounting, operating systems, databases, and SQL/Oracle experience are advantageous.

Skills

Technical Support
Software Troubleshooting
Software Implementation
Product Configuration
Customer Service
Written Communication
Oral Communication
Interpersonal Skills
Critical Thinking
Problem-Solving
Task Prioritization
Microsoft 365
Accounting Practices
Relational Databases
SQL/Oracle

Benefits

Paid Employee Medical Premiums
Company Profit-Sharing Plan
Flexible Work Arrangements
Comprehensive Training Programs
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Yardi
Residential Client Services
Technical Support
Software Implementation
Product Configuration
Software Deployment
Troubleshooting
Customer Service
Property Management
Real Estate
Microsoft 365
Accounting Practices
Microsoft Operating Systems
Network Systems
Relational Databases
SQL
Oracle
Best Practices
Product Support
Problem-Solving
Critical Thinking
Client Portfolio
Software Applications

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