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Added 10 mins ago
CB
Payroll Administrator 2 - Temporary (Hybrid)
Calgary Board of Education
Calgary, AB
- Temporary
…equitable workplace, which supports our diverse student and employee community. We encourage all applicants to join our dynamic, diverse, and collaborative culture and welcome applications…
Added 10 mins ago
BC
Esthetician
Benefit Cosmetics
Chinook, AB
- $17 to $18 CAD / hour
- Full-time
Employee Discount (good guys and gals share with their family & friends.. but hey, we never said you had to be good!)
Added 10 mins ago
NB
Investment Banking Analyst
National Bank of Canada
Calgary, AB
- Full-time
Your TeamCapital Markets is a full-service, fully integrated investment dealer with a strong national presence and international capabilities. As an established player in the North American…
Added 10 mins ago
UI
Store excellence manager
UAP Inc.
Montreal, QC
- Full-time
At UAP, we drive the future of the automotive and heavy vehicle parts industry through unmatched service and innovative solutions. Our passionate team is at the heart of our success. They…
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NB
Financial Service Representative
National Bank of Canada
Sherbrooke, QC
- Full-time
Experience in customer service and interest in business development
Added 10 mins ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
Must have strong service and quality focus with strong attention to detail; address issues effectively when problems arise and take initiative to understand root cause, then…
Added 10 mins ago
PQ
Help Desk Analyst
Prime Quadrant
Toronto, ON
- $70,000 to $85,000 CAD / year
- Full-time
…responsible for resolving day-to-day technology issues, supporting employee onboarding and offboarding, managing hardware and software requests, and ensuring employees have a reliable and…
Added 10 mins ago
HI
Information Security Specialist
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
- Contract
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer ten years running,…
Added 10 mins ago
SW
Territory Retail Sales Manager
Steam Whistle Brewing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…profitable share and volume through distribution, visibility and service for your…
Added 10 mins ago
P
Reimbursement & Logistics Manager
Pharmacy.ca
Toronto, ON · North York, ON
- $90,000 to $120,000 CAD / year
- Full-time
…the Manager will ensure efficient program delivery, strong service standards, accurate reporting, and effective operational controls. The ideal candidate combines industry knowledge with…
Added 10 mins ago
NB
Senior Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
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NB
Banking Advisor Mutual Fund Representative
National Bank of Canada
Longueuil, QC
- Full-time
Advisory service experience, inclusive attitude and openness to diversity
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NB
Collection Customer Service Agent
National Bank of Canada
Montreal, QC
- Full-time
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NB
Chief Artificial Intelligence Architect
National Bank of Canada
Montreal, QC
- Full-time
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
Added 10 mins ago
NB
Digital Payments and Tokenized Assets Leader
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Montreal, QC
- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
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BE
Director, Project Management
Blackstone Energy Services Inc.
Toronto, ON
- Full-time
We are a rapidly growing team with an entrepreneurial culture providing superior customer service and customized energy solutions with impact.
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NB
Senior Advisor, Transfer Pricing
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Montreal, QC
- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
Added 10 mins ago
TE
Production Services Technician
The Embassy
Vancouver, BC
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Clear communicator with a helpful, service-minded attitude
Added 10 mins ago
CI
Client Services Representative
CMB Insurance Brokers
AB · Greater Edmonton Metropolitan Area
- Full-time
As a Client Service Representative (CSR), you will report directly to your Service Supervisor and contribute to the servicing of client requests. Specific duties that a CSR would be…
Added 10 mins ago
IE
Office Coordinator
INK Entertainment Group
Toronto, ON
- Full-time
INK Entertainment is seeking an organized, proactive, and service-oriented Office Coordinator to support the day-to-day operations of our Head Office, in office 5 days a week in Yorkville.…
Added 10 mins ago
OS
Manager, Win50 Operations
OEG Sports & Entertainment
AB · Edmonton, AB
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Added 11 mins ago
BR
Chainsaw Operator/Labourer
Brad Ryan - Wright Canada Holdings LTD
Winnipeg, MB · CAN - Field - MB
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Support, actively participate, and act in accordance with Wright’s culture of safety and employee ownership
Added 11 mins ago
Investment Associate (Contract position)
The Canada Life Assurance Company
Winnipeg, MB
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Added 11 mins ago
Senior Advisor Associate
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Added 11 mins ago
B-
General Labourer
BEST - For A Cleaner World
Vancouver, BC
- $22.5 CAD / hour
- Full-time
Employee recognition and appreciation programs, like our BEST Guusto program, which rewards employees that go above and beyond with prizes

Yardi

Associate Technical Account Manager

Toronto, ON, Canada

$69,600 to $73,100 CAD / year · Full-time

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Job details

Pay: $69,600 to $73,100 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

About the Role: 

Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Residential Client Service's Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry!  As an ATAM, your main role will be to provide top-notch customer support, focusing on troubleshooting and resolving software issues over phone and email across Yardi's diverse suite of products. You will have the opportunity to work with cutting-edge software solutions, gaining valuable expertise and becoming a subject matter expert in the field. Your contribution will go beyond just support - you will actively collaborate with our team to drive continuous improvements and advancements in our products, ensuring our clients receive nothing but the best and stay ahead in a competitive market. 

*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***

What You’ll Do: 

Provide technical support and software implementation guidance to a portfolio of assigned Yardi clients.
Assist clients with product configuration, deployment, and best practice adoption to ensure successful implementation.
Troubleshoot and resolve common software application issues while communicating product features effectively.
Build strong client relationships and continually develop deep expertise in Yardi products and solutions.

Who You Are: 

Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience
Ability to learn new concepts and Yardi programs
Strong written and oral communication skills
Good interpersonal skills
Client-centered commitment and focus
Critical thinking and problem-solving skills
Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with all levels of employees and clients
Proficiency with Microsoft 365 desktop applications

Ideal to have: 

Experience professionally serving customers in a technical support, sales, or retail service role
Understanding of the property management or relevant Yardi supported industry and industry best practices
Working knowledge of accounting practices
Basic competence in one or more of the following areas: Microsoft operating and network system operation, relational databases, and SQL/Oracle language

Real Estate run on Yardi. About Us: 

Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth. 

Discover the Yardi Difference: 

Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities. 

Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements. 

If you are looking for a rewarding career that combines technical prowess and outstanding customer service, this is the opportunity you've been waiting for. Join us and be part of a team that empowers clients worldwide with innovative solutions and exceptional service! 

#TeamYardi #YardiCareers #hiring 

Annual Salary Range: $69,600 - $73,100 CAD 

Yardi is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise if you require accommodation at any stage of the recruitment process. 

All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website. 

 

This posting is for an existing vacancy.

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More about this job

Responsibilities

Provide technical support and implementation guidance to assigned Yardi clients, including product configuration, deployment, best-practice adoption, and troubleshooting software issues. Build strong client relationships, explain product features, develop expertise in Yardi solutions, and collaborate on product improvements.

Requirements

A bachelor's degree in business, finance, mathematics, or computer/engineering sciences is required, or an equivalent combination of education and experience. Candidates should be able to learn new software, communicate effectively, solve problems, prioritize deadlines, work collaboratively, and use Microsoft 365; customer service, property management, accounting, operating systems, databases, and SQL/Oracle experience are advantageous.

Skills

Technical Support
Software Troubleshooting
Software Implementation
Product Configuration
Customer Service
Written Communication
Oral Communication
Interpersonal Skills
Critical Thinking
Problem-Solving
Task Prioritization
Microsoft 365
Accounting Practices
Relational Databases
SQL/Oracle

Benefits

Paid Employee Medical Premiums
Company Profit-Sharing Plan
Flexible Work Arrangements
Comprehensive Training Programs
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Yardi
Residential Client Services
Technical Support
Software Implementation
Product Configuration
Software Deployment
Troubleshooting
Customer Service
Property Management
Real Estate
Microsoft 365
Accounting Practices
Microsoft Operating Systems
Network Systems
Relational Databases
SQL
Oracle
Best Practices
Product Support
Problem-Solving
Critical Thinking
Client Portfolio
Software Applications

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