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Yazaki North America

Quality Engineer, Quality Assurance Methods

Kitchener, ON, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

Yazaki is a global leader in the research, development, and delivery of vehicle power and data solutions.

Yazaki works with virtually every major auto manufacturer globally, and we've strived to maintain strategic and stable growth throughout our 84-year history. Today, we're looking for energetic people with the potential to perform and the ability to strengthen - and thrive in - the positive work environment we pride ourselves on.

Location: Kitchener, Ontario, Canada

Liaise between our customers, Quality and Manufacturing for warranty-related concerns. Monitor the warranty performance for each TPNO supplied carline through the customers’ database. Through in-depth data analysis, identify top issues, summarize findings/results into reporting matrices and distribute to applicable internal and external program teams. Support management with data as required.

Primary Responsibilities

Warranty Analysis

Develop specialized reports for vehicle specific warranty issues
Provide historical warranty data for new vehicle program proactive initiatives
Obtain and review in-plant repair data
Reconcile or negotiate customer warranty claims as applicable
Support the reconciliation and negotiation for larger scope warranty claims

Field Contact

Customer contact for warranty information from Yazaki: manufacturing, design and quality
Analyze field returns, conduct teardowns, document and report investigation findings
Initiate and implement warranty containment and rework activities with the customer
Communicate and coordinate warranty-related corrective action responses and activities with Manufacturing
Support corrective action proposals for warranty issues attributable to the customer
Contact service dealerships to identify potential root cause / repair method for significant issues
Provide field support to the customer for dealership visits as requested
Provide on-site support to customer for warranty investigations
Facilitate customer facility visits by Yazaki related to warranty claims
May Coordinate and support audits / visits to Manufacturing for warranty-related concerns
Support long-range and short-term group forecasts, goals, objectives, and priorities
Support other projects, tasks, and/or duties as assigned

Requirements

Degree Requirements:

Bachelor’s degree in engineering-related discipline preferred, related field or equivalent experience

Certification Requirements

N/A

Previous Experience

Required: 2 years of experience in Automotive Quality experience or related training preferred

Preferred: 5 years of experience

Travel Requirements

Domestic and international as required

Language

N/A

Software

Microsoft Suite

On Call Requirements

As required

Physical Requirements

Office position – primarily sedentary

FUNCTIONAL COMPETENCIES

COMPENTENCIES

LEVEL

Basic

Intermediate

Advanced

Composure to meet the pressures of deadlines and requirements for multiple simultaneous projects

I

II

Computer savvy to effectively utilize word processing and spreadsheets

I, II

Interpersonal and communication skills to coordinate multiple activities and instruct teams

I, II

Problem Solving Experience And Capability

(Analysis, Cause ID and Confirmation, Collective Action and Resolution)

I

II

Statistical aptitudes to perform analyses and reporting functions

I

II

Knowledge of warranty concepts

I

II

Knowledge of customer warranty databases

I

II

Knowledge of US TREAD Act and EWR

I

II

Yazaki North America is committed to providing equal employment opportunities for all persons regardless of race, color, religion, sex, age, marital status, national origin, disability, handicap, veteran status, or other legally protected status or characteristic. Equal opportunity extends to all aspects of the employment relationship. Yazaki North America complies with federal and state equal employment opportunity laws and strives to keep the workplace free from all forms of harassment.

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More about this job

Responsibilities

Analyze vehicle warranty performance and claims, investigate field returns, and report findings to internal and customer teams. Coordinate warranty containment, rework, corrective actions, customer support, and warranty-related audits or visits.

Requirements

A bachelor’s degree in an engineering-related discipline is preferred, or equivalent education or experience in a related field. The posting prefers at least two years of automotive quality experience or related training, with five years of experience preferred; travel may be required domestically and internationally.

Skills

Warranty Analysis
Automotive Quality
Data Analysis
Statistical Analysis
Root Cause Analysis
Corrective Action
Warranty Claim Reconciliation
Customer Communication
Field Investigation
Vehicle Teardown
Warranty Containment
Rework Coordination
Reporting
Microsoft Office
Customer Warranty Databases
US TREAD Act And EWR

Visa sponsorship

Not detected in the job text

Keywords

Automotive Quality
Warranty Analysis
Warranty Claims
Vehicle Warranty Performance
Warranty Databases
TPNO
Field Returns
Vehicle Teardowns
Root Cause Analysis
Corrective Action
Warranty Containment
Rework
Customer Support
Manufacturing
Quality Assurance
Data Analysis
Statistical Analysis
Reporting Matrices
In-Plant Repair Data
Warranty Claim Reconciliation
Customer Dealerships
Audits
Microsoft Suite
US TREAD Act
EWR

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