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YBC

Anti-Violence Crisis Worker

Kamloops, BC, Canada

$26.31 CAD / hour

Apply on workforcenow.adp.com About employer

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Job details

Pay: $26.31 CAD / hour
Working hours: 32 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Date Posted: October 30, 2026

Position: Anti-Violence Crisis Worker

Location: Y Women’s Emergency Shelter (400 Battle St., Kamloops, BC V2C 2L7)

Term: Temporary, Full-time

Hours: 32 hours per week

Shift: Monday to Thursday, 3:30pm-11:30pm

Start Date: As soon as possible

End Date: 3 month term, with possibility of extension

Salary: $26.31 per hour

Reports To: General Manager, VAWISS

Union: This posting is governed by the collective agreement between YMCA BC and BCGEU

Benefits:

5 Sicks days a year
Training and Professional Development Opportunities
Extensive Employee assistance program
Reduced childcare rates and priority placement for YMCA Staff
Be part of a charitable organization that positively impacts the community

*Some benefits may vary based on employment terms

Nature & Scope

The Violence Against Women Intervention and Support Services (VAWISS) provides a comprehensive range of services to support women and children seeking safety from violence. The program includes the Y Women's Emergency Shelter, which offers refuge, 24/7 phone support, and referrals to community resources. Additionally, the Stopping The Violence Outreach Services and the PEACE Program offer community-based support, counseling, and group activities to empower women and assist children who have witnessed violence. Housing Outreach is also available to aid in navigating housing systems and provide short-term housing subsidies.

Reporting to the Director of Programs, this front line position will work as part of the Shelter Services team to provide service excellence in the areas of support and advocacy to clients and residents of the Y Women’s Emergency Shelter. This position also has the responsibility of promoting an atmosphere of caring and safety for the women and their children.

Major Responsibilities- in this position, you will:

Deliver services to women and their children using a team approach based on intersectional feminist framework and a thorough understanding of the Violence Against Women.
Perform all duties and responsibilities in accordance with the Kamloops YMCA-YWCA policies, standards and procedures as directed by supervisor.
Maintain confidentiality on all matters relating to the affairs of the YMCA-YWCA and in particular, the affairs of the women and children involved in shelter services.
Assess, for suitability, requests for shelter services from community agencies and women identifying violence/abuse as their primary issue.
Provide one on one and telephone support for residents and nonresidents.
Accompany or arrange for accompaniment of clients to court or other appointments
Liaise with government ministries and other community agencies to advocate on behalf of the clients.
Manage client information, activities, appointments and one on one support sessions in individual case files, using proper record keeping standards.
Gather and report statistics on a monthly basis, through the provincial data management program
Maintain and oversee confidential case files on children registered in the program.
Adherence to the Child Protection Policy
All shifts have a chore list with light housekeeping duties such as sweeping, mopping and wiping down counters. Keeping fridges and cupboards tidy and free of expired food
Night shift for the shelter includes sweeping and mopping of main floors, cleaning the main floor bathroom and generally tidy up of house.
Menu planning, grocery shopping, cooking and cleaning
Attending staff meetings and other required training
Other duties as required

Qualification - you bring:

Human Services Certificate or equivalent
Experience working in Transition House an asset
Extensive knowledge of the dynamics of violence against women in relationship and its effects on children and the family
First Aid is a requirement to work at the Y shelter – if you do not have current First Aid it will be expected that you will sign up for and attend the next session offered by the YMCA-YWCA.
Have a solid gender analysis of violence against women and will work from an intersectional feminist practice
Have a thorough understanding of the dynamics of violence and intimate partner relationship and the response that children have to this
Understands the difference between feminist systems and systems approaches and is committed to the feminist approach
Have strong written and verbal communication skills
Have the ability to work independently
Flexibility in hours of work
Understands and accepts diversity
Able to work in an environment that is often stressful and chaotic
Obtain a clear driver abstract and the appropriate level of insurance
Successful candidate will be required to provide 3 satisfactory references
Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date.

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at ymcabc.ca.

Application Process - ready to make a difference?

We invite you to apply today and find your WHY!

Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself/Talent/Career Centre)

Application Deadline: Until filled

Please include any and all relevant certifications in your online application.

You will receive an automated notification to confirm receipt of your application.

If short-listed for a position: We will contact, you to move forward to the next step.
If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

Note: Depending on the role, we may need to provide preference to internal applicants first. We treat each competition independently and encourage you to keep applying should your experience and qualification be a match for the role.

Does this role sound like a great fit, but you don’t meet every requirement? At YMCA BC, we understand that qualifications and experiences vary. If this opportunity interests you, we encourage you to apply - even if your background doesn’t perfectly match every qualification.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Anti-Violence Crisis Worker at YBC will support women and children in a shelter, providing one-on-one and phone support, arranging court and appointment accompaniment, advocating with government and community agencies, and keeping confidential case records. The role also includes monthly statistics reporting, light housekeeping, and meal planning and cooking on shifts.

Requirements

Candidates need a Human Services Certificate or equivalent, with transition house experience an asset and solid knowledge of violence against women and its effects on children. First Aid is required, along with a driver abstract, a criminal record check with vulnerable sector search, and three references.

Skills

Crisis intervention
Advocacy
Case management
Client support
Violence against women knowledge
Intersectional feminist practice
Gender analysis
Child witness support
Confidential record keeping
Statistical reporting
Government and agency liaison
Court accompaniment
Menu planning
Meal preparation
Housekeeping
First Aid
Written communication
Verbal communication
Independent work
Working in stressful environments
Diversity awareness
Scheduling flexibility
Microsoft Office
Provincial data management program

Benefits

5 sick days per year
Training and professional development opportunities
Employee assistance program
Reduced childcare rates and priority placement

Keywords

anti-violence worker
crisis worker
shelter worker
transition house
violence against women
domestic violence
intimate partner violence
intersectional feminism
case management
advocacy
crisis intervention
victim support
child witness support
client advocacy
court accompaniment
housing outreach
confidential records
statistics reporting
provincial data management
shelter services

Seniority

Entry level

Perks

Wellness program
Childcare support
Paid training

Licences and certifications

First Aid
Driver abstract

Tools

Provincial data management program

Languages

English

Fields of study

Human services

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Work requirements

Jobs in Canada