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Added 40 mins ago
KM
Représentant(e) aux ventes internes bilingue – Programmes gouvernementaux/Bilingual Inside Sales Representative, Government (Ottawa)
Konica Minolta Business Solutions (Canada) Ltd.
Mississauga, ON · Montreal, QC · Ottawa, ON
- Full-time
Provide prompt and diligent follow‐up of all sales leads.
Added 3 hours ago
SP
Inside sales representative
Services Plus
Salaberry-de-Valleyfield, QC
- From $45,000 CAD / year
- Full-time
- On-site
Added 4 hours ago
A
Inside Sales Representative-Small Business Solutions (Hybrid)
ADP
Mississauga, ON
- Full-time
ADP is hiring an Inside Sales Representative (Small Business Solutions)
Added 6 hours ago
TH
Merchandising Associate: Part-Time (Mon-Fri / 6am - 2:30pm) - ABBOTSFORD
The Home Depot
Abbotsford, BC
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 6 hours ago
TH
Merchandising Associate : Part Time - CAMBIE (Mon-Fri 6AM-3PM Availability)
The Home Depot
Canada
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 6 hours ago
TH
Merchandising Execution Associate: Part Time - DUNCAN
The Home Depot
Canada
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 6 hours ago
TH
Merchandising Associate: Part Time - DUNCAN
The Home Depot
Canada
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 6 hours ago
TH
Merchandising Associate: Part Time (Mon - Fri / 6am - 2:30pm) - RICHMOND
The Home Depot
Richmond, BC
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 6 hours ago
TH
Merchandising Associate: Full Time (6M Contract) - VANCOUVER
The Home Depot
Vancouver, BC
- Full-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 7 hours ago
C
Mobile Financial Services Representative
CIBC
Brossard, QC · Boucherville, QC · Candiac, QC · Saint-Bruno, QC
- Full-time
…understand their needs and identify opportunities. You’ll complete sales of Chequing and Savings accounts, and provide high-level information on other products (e.g., mortgages, Investor’s…
Added 7 hours ago
C
Mobile Financial Services Representative
CIBC
Guelph, ON · Brantford, ON · Burlington, ON · Kitchener, ON · Waterloo, ON · Ancaster, ON · London, ON
- Full-time
…understand their needs and identify opportunities. You’ll complete sales of Chequing and Savings accounts, and provide high-level information on other products (e.g., mortgages, Investor’s…
Added 9 hours ago
VC
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
- $33,000 to $83,000 CAD / year
- Full-time
Viessmann is looking for a dynamic Inside Sales Representative to join our team in Langley, BC. In this role, you’ll be the operational backbone of our sales engine - ensuring flawless…
Added 11 hours ago
SG
Inside Sales Representative
S3 Group Ltd.
Medicine Hat, AB
- Full-time
Added 11 hours ago
SG
Inside Sales Representative
S3 Group Ltd.
Swift Current, SK
- Full-time
Added 13 hours ago
RP
Inside Sales Representative
Rex Power Magnetics
Vaughan, ON
- Full-time
Rex Inside Sales Agents are part of the Inside Sales Team. The role is generally in support of the department function, in its primary functions of providing quotations, processing orders,…
Added 15 hours ago
TH
Merchandising Associate Part Time - CHATHAM
The Home Depot Canada
Chatham-Kent, ON · Chatham, ON
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 16 hours ago
S
Outside Sales Representative
SiteTalent
Burnaby, BC
- $65,000 to $70,000 CAD / year
- Full-time
We are hiring an Outside Sales Representative on behalf of our client, a well-established and growing Western Canadian battery distributor, to grow their business across the Lower Mainland…
Added 19 hours ago
MT
Architectural & Design Sales Representative - Inside & Outside Sales
Marble Trend Ltd.
Toronto, ON · North York, ON
- Full-time
Architectural & Design Sales Representative - Inside & Outside Sales
Added 20 hours ago
WC
Inside Sales Representative I
White Cap Canada
Ottawa, ON
- Full-time
Continuously improve sales and product knowledge by active involvement in both inside and outside training.
Added 20 hours ago
SP
Inside sales representative
Services Plus
Sainte-Adèle, QC
- From $20 CAD / hour
- Part-time
- Contract
- On-site
Added 21 hours ago
AI
Now Hiring: Inside Sales Representative (CLOSED)
AdEasy Inc.
Winnipeg, MB
- Full-time
As an Inside Sales Representative at AdEasy, you will be in charge of securing and onboarding new business through inbound leads. It is essential that you are an outstanding communicator…
Added 21 hours ago
BI
Sales Representative- Entry Level
bisco industries
Dorval, QC
- Full-time
…currently are looking for motivated individuals to work in our sales facilities. Bisco Industries believes our people are our greatest asset and we have an exciting long-term career…
Added 21 hours ago
V
Inside Sales Representative
Valinflo
Laval, QC
- Full-time
TECHNICAL INSIDE SALES REPRESENTATIVE - LAVAL, QC Full-time, on-site position at our Laval office
Added 22 hours ago
GB
Inside Sales Representative
GENTEK BUILDING PRODUCTS LTD
Kitchener, ON
- $26 to $29 CAD / hour
- Full-time
As a Branch Inside Sales Support representative, you love to “ACT”:
Added 22 hours ago
EI
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
- Full-time
Work closely with your Territory Sales Manager, and others in your territory, to quickly and efficiently work IF bids post sale day.

YBC

Member Experience Representative

Vancouver, BC, Canada

$18.85 to $20.6 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $18.85 to $20.6 CAD / hour
Job type: Full-time
Apply by: Oct 19, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 9, 2026

Original job description

Date Posted: October 9, 2026

Position Title: Member Experience Representative

Location: leləm̓ YMCA Community Centre (5490 Shortcut Rd, Vancouver, BC V6T 0E4)

Term: Full-Time Permanent

Hours: 35 hours per week

Shifts: Monday to Friday, 5:45am-1:15pm

Start Date: As soon as possible

Salary: 0-500 hours $18.85 per hour
501-1000 hours $19.41 per hour
1001 – 1500 hours $20.00 per hour
1500 + hours $20.60 per hour

Reports To: Centre Manager

Benefits:

Free YMCA Gym Membership and/or Y@Home
Extended Health and Dental Benefits
Training and Professional Development Opportunities
Reduced childcare rates and priority placement for YMCA Staff
Be part of a charitable organization that positively impacts the community

*Some benefits may vary based on region and employment terms

Nature & Scope

The Member Experience Representative works collaboratively with YMCA staff and volunteers to provide a safe and welcoming experience in branch. The primary focus on membership sales, engagement and retention while supporting delivery of YMCA BC Standards and member programs and services within the branch. The Member Experience Staff will work fluidly in the facility between the membership desk, fitness floor and child, family youth programming.

Major Responsibilities- in this position, you will:

Promote membership and program sales and services in a positive and professional manner
Provide facility tours through YMCA BC standards
Meet and exceed projected sales targets
Assist members and guests with fitness floor related questions including machine use, equipment locations and basic movement and exercise inquiries
Perform member orientation for the fitness floor and use of equipment
Oversee fitness floor, programming, and member behavior
Use established systems and structures to record and report on member satisfaction, interest trends and activities
Promote and educate on all program offerings relevant to member/family
Provide exemplary customer service to all members, guests, and participants in all program areas
Learn member names and use them during interactions
Engage in phone calls and engage in member retention calls
Provide The Y Way for service excellence
Provide assistance and support in program areas including fitness and child, family, youth programming
Support member and participant program check-in process
Assist with set up programming areas including group fitness and child, family and youth
Assist with training new staff/volunteers in procedures and practices
Be prepared to change course quickly based on situational changes to the schedule or program delivery
Diffuse conflict and stressful situations through a Non-violent Crisis Intervention methodology
Ensure the safety of all members, participants, staff, and property by following YMCA BC standards/policies/procedures and ensuring they are maintained amongst all members and staff
Remain calm and use supportive language when dealing with upset members and stressful situations
Maintains a neat, orderly, and clean environment, including all facility program areas, common spaces, and change rooms
Regular walk-throughs of program areas to ensure member compliance, safety and cleanliness

Qualifications-you bring:

Current Standard First Aid and CPR-C & AED certificate
Computer proficiency, including Microsoft Office and CRM systems experience
Experience with ActiveNet an asset
Excellent communication and interpersonal skills with customer service orientation
Experience in a fitness facility or recreation centre an asset
Access to reliable transit or a vehicle
Conflict resolution training an asset
Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date
Successful candidates will be required to provide 3 satisfactory references

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at ymcabc.ca

Application Process-ready to make a difference?

We invite you to apply today and find your WHY!

Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself > Talent > Career Centre)

Application Deadline: October 19, 2026

Please include any and all relevant certifications in your online application.

You will receive an automated notification to confirm receipt of your application.

If short-listed for a position: We will contact, you to move forward to the next step.
If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

Note: Depending on the role, we may be required to prioritize internal applicants. At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths. If this opportunity speaks to you, we encourage you to apply - even if you don’t meet every listed qualification. Your unique background might be just what we’re looking for. And if this role isn’t the right fit, we hope you’ll continue exploring future opportunities with us that align with your skills and aspirations.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.

Apply About employer

More about this job

Responsibilities

The Member Experience Representative is responsible for driving membership sales, providing facility tours, and ensuring a safe, welcoming environment for all members. They will work across the membership desk, fitness floor, and various program areas to support member engagement and retention.

Requirements

Candidates must possess a current Standard First Aid and CPR-C & AED certificate and demonstrate proficiency in computer systems like Microsoft Office. A successful criminal record check and vulnerable sector search are mandatory requirements for this role.

Skills

Customer Service
Membership Sales
Fitness Instruction
Conflict Resolution
First Aid
CPR-C
AED
Microsoft Office
CRM Systems
ActiveNet
Facility Management
Communication
Interpersonal Skills
Non-violent Crisis Intervention

Benefits

Free YMCA Gym Membership
Y@Home
Extended Health Benefits
Dental Benefits
Training And Professional Development Opportunities
Reduced Childcare Rates
Priority Placement For YMCA Staff

Visa sponsorship

Not detected in the job text

Keywords

Member Experience
Membership Sales
Fitness Floor
Customer Service
First Aid
CPR-C
AED
Microsoft Office
CRM
ActiveNet
Non-violent Crisis Intervention
Recreation Centre
Member Retention
Facility Management
Community Centre
YMCA BC

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