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YBC

Program Supervisor

Vancouver, BC, Canada

Salary: $60,000 - $62,500 annually · Full-time

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Job details

Pay: Salary: $60,000 - $62,500 annually
Job type: Full-time
Working hours: 35 hours per week
Posting language: English
Posted: Oct 5, 2026

Original job description

Date Posted: October, 5, 2026

Position Title: Program Supervisor

Location: leləm̓ YMCA Community Centre (5490 Shortcut Rd, Vancouver, BC)

Terms: Full-Time Permanent

Hours: 35 hours per week

Schedule: Sunday to Thursday; includes mornings, afternoons, and evenings

Start Date: As soon as possible

Salary: $60,000 - $62,500 annually

Reports To: Centre Manager

Benefits:

Free YMCA Gym Membership and/or Y@Home
Training and Professional Development Opportunities
Extended Health and Dental Benefits
Extensive Employee assistance program
Reduced childcare rates and priority placement for YMCA Staff
Be part of a charitable organization that positively impacts the community

*Some benefits may vary based on region and employment terms

Nature and Scope

YMCA BC cares about raising healthy and resilient children, ensuring youth feel confident and supported and helping people feel healthy and connected to others in the community. We believe that everyone deserves to be healthy in spirit, mind and body. Our state-of-the-art centres of community offer a range of health, fitness, and aquatics programs for individuals and families.

The Program Supervisor is responsible for the delivery of high-quality Group Fitness & Child and Youth Services at the branch, along with recreation programs such as leagues, Non-Instructional Day programs, and Half-Day Camps, ensuring compliance with all YMCA Canada and YMCA BC policies, practices, and standards. This role oversees the recruitment, supervision, scheduling, payroll, coaching, and mentoring of all Child and Youth staff and volunteers, as well as contracted fitness instructors. The Program Supervisor leads by example to foster a positive, safe, and engaging environment for staff and participants. A key focus of the position is ensuring a “5 Star” YMCA Experience for all members, participants, and clients, while supporting membership recruitment and retention through service excellence.

Major Responsibilities:

Communicate and escalate centre concerns to the Centre Manager, contributing to a respectful and inclusive workplace culture across all groups.
Serve as Duty Manager as scheduled, overseeing facility operations and staff, resolving conflicts, and ensuring the safety of members and employees.
Actively participate as a member of the YMCA leadership team by supporting employee engagement initiatives, inter-departmental projects, and community events.
Represent the Centre and YMCA BC at community initiatives, partnerships, and local events to strengthen community presence and relationships.
Lead the Child and Youth department, overseeing high-volume daily service delivery, staff and volunteer recruitment, coaching, performance management, scheduling, payroll, and related administrative duties including reports and statistics.
Ensure all Child and Youth staff and volunteers maintain required certifications, program spaces are well-equipped and safe, schedules are effectively managed, and member feedback is used to continuously improve services.
Provide leadership in implementing and maintaining YMCA Canada standards and programs.
Coordinate the scheduling of adult recreation and fitness activities.

Qualifications-you bring:

A combination of relevant experience/education, in administration, recreation, staff supervision and/or programming
2+ years post-secondary education in a relevant field preferred
Previous experience in a supervisory position and in achievement of administrative tasks
Experience using Microsoft programs such as Word, Teams, Excel and Outlook
Proven self-starter, problem solving skills, organized and takes initiative
Well-developed interpersonal skills and ability to establish rapport with diverse membership, staff, volunteers, community, stakeholders and partners
Excellent written communication and public speaking skills
Demonstrated experience and sensitivity in dealing with members of different cultures and backgrounds, including visible and invisible dimensions of diversity
Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date
3 professional references

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at bc.ymca.ca.

Application Process-

ready to make a difference?

We invite you to apply today and find your WHY!

Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself > Talent > Career Centre)

Application Deadline: Until Filled

You will receive an automated notification to confirm receipt of your application.

If short-listed for a position: We will contact you to move forward to the next step.
If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

Note: Depending on the role, we may be required to prioritize internal applicants. At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths. If this opportunity speaks to you, we encourage you to apply - even if you don’t meet every listed qualification. Your unique background might be just what we’re looking for. And if this role isn’t the right fit, we hope you’ll continue exploring future opportunities with us that align with your skills and aspirations.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

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Thank you for your interest and application.

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More about this job

Responsibilities

The Program Supervisor oversees the delivery of high-quality Group Fitness and Child and Youth services while managing staff recruitment, scheduling, and payroll. This role also serves as a Duty Manager to ensure facility safety and maintains YMCA standards to provide an excellent member experience.

Requirements

Candidates should have a combination of relevant experience in administration, recreation, or staff supervision, with a preference for 2+ years of post-secondary education. Proficiency in Microsoft programs and strong interpersonal and organizational skills are required for this role.

Skills

Staff supervision
Program management
Recreation programming
Recruitment
Payroll administration
Coaching
Mentoring
Conflict resolution
Facility operations
Microsoft Office
Interpersonal skills
Public speaking
Written communication
Performance management
Scheduling

Benefits

Free YMCA gym membership
Training and professional development opportunities
Extended health and dental benefits
Employee assistance program
Reduced childcare rates
Priority placement for YMCA staff

Visa sponsorship

Not detected in the job text

Keywords

Program Supervisor
YMCA
Recreation
Child and Youth Services
Group Fitness
Staff Supervision
Payroll
Scheduling
Duty Manager
Microsoft Word
Microsoft Teams
Microsoft Excel
Microsoft Outlook
Performance Management
Community Engagement
Leadership
Criminal Reference Check
Vulnerable Sector Search
Non-Instructional Day Programs
Half-Day Camps
Administration
Coaching
Mentoring
Member Retention
Equity Diversity Inclusion and Belonging

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