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Yellowknife Motors

service advisor - auto repair

Yellowknife, NT, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Aug 2, 2026

Original job description

Overview

Languages

English

Education

Secondary (high) school graduation certificate
or equivalent experience

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Answer written and oral inquiries
Arrange for billing for services
Arrange for refunds and credits
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Receive payments
Explain procedures, risks and benefits to clients

Experience and specialization

Computer and technology knowledge

MS Excel
MS Outlook
MS Windows
MS Office
Electronic mail

Benefits

Financial benefits

Group insurance benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Does not require Canadian work experience

Support for youths

Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth

Apply About employer

More about this job

Responsibilities

The service advisor is responsible for managing client inquiries, handling billing, and processing payments for auto repair services. They also perform general office duties and resolve client complaints to ensure high-quality service delivery.

Requirements

Candidates must have a secondary school graduation certificate or equivalent experience. Proficiency in Microsoft Office suite and strong communication skills are required for this role.

Skills

Customer service
Billing
Complaint resolution
Office administration
Payment processing
Ms excel
Ms outlook
Ms windows
Ms office
Electronic mail

Benefits

Group insurance benefits

Visa sponsorship

Not detected in the job text

Keywords

Service advisor
Auto repair
Customer service
Billing
Refunds
Credits
Complaint handling
Office administration
Ms excel
Ms outlook
Ms windows
Ms office
Electronic mail
Client feedback
Inquiries

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