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Added 3 mins ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
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- Full-time
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UO
Development Coordinator, Gift & Estate Planning
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
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Yemen ShortList

Social Work Supervisor

Aden, AB, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 14, 2026
Experience: Demonstrable experience (minimum 1 year) in supervising and training others in a team setting.
Posting language: English
Posted: Oct 15, 2026

Original job description

Job Details

SOCIAL WORK SUPERVISOR

Médecins Sans Frontières (MSF) is an international, independent, non-profit medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, pandemics, natural disasters and exclusion from healthcare. For more information, visit our Arabic website, www.msf-me.org.

Médecins Sans Frontières Belgium mission in Yemen is recruiting Social Work Supervisor. Other suitable candidates may be considered for inclusion in a reserve pool for future Social Work Supervisor vacancies, in accordance with MSF recruitment procedures

Location: Aden Project – PHCCs and outreach activities in Aden and Lahj governorates, with possible mobility to other project locations depending on operational needs
Contract duration: Six (6) months, with the possibility of extension
Contract type: Fixed-Term contract
Reporting to: Project Medical Coordinator (PMC)

Main Purpose

Participate in the planning, supervision, implementation and monitoring of social work activities according to MSF protocols, standards and procedures, taking into account the social determinants of health, in order to foster a holistic approach to people’s needs and to safeguard the wellbeing, safety, agency and dignity of MSF patients.

Accountabilities

Contribute to the design and implementation of the overall SW strategy,
Supervise and support the staff under her/his responsibility, planning and organizing their work as well as developing their technical and transversal/soft skills, and supporting their well-being
Regular collaboration and coordination with the MSF teams, fostering multidisciplinary work towards holistic and person-centred care.
Contribute to the identification of recurrent vulnerabilities, and patterns of concern (critical needs, protection, safeguarding issues) and proactively flag it to the manager/coordinator.
Propose adjustments and improvements to the social work activities/strategy, as per the monitoring and evaluation of activities, at the individual, facility and community level
Ensure that records, statistics and files are collected in a timely manner and kept according to the data protection policy, MSF ethical guidelines and legal standards.
Consolidate SW data and contribute to regular reporting on SW and protection activities.
Develop/adapt SW processes and tools/materials tailored to the project’s needs in collaboration with relevant coordinator / referent
In close collaboration with the HR department, participate in the associated HR processes (recruitment, training, induction, evaluation, potential detection, coaching, development and internal communication)
Below the accountabilities are organized according to the SW “pillars/levels” (individual, facility and community). “MSF Section/Context Specific Accountabilities” To be adapted according to the project’s strategy that can emphasize one or two pillars, or the three.

1/ Social Case management (individual)

In collaboration with the PMC and the social workers, and taking into consideration patient’s feedback, contribute to the establishment/maintenance of functioning services mapping and referral pathways, through attending cluster and networking with other actors, community-based organizations, government social services
Provide ongoing training to the social workers and other teams members, on case management, protection issues, sensitive interview techniques, internal/external referrals in a confidential/private/safe manner and beyond, based on the identified gaps on social work and protection.
Assist the social workers in identifying, assessing and responding to patient’s social/protection needs
Intervene directly for the management of complex cases (e.g. high risk of recurrence of violence, unaccompanied minor, etc.) as defined according to the context.

2/ Social Support in MSF Facilities

Support the establishment of a safe, dignified and confidential environment of care within the MSF facility, fostering the promotion of patient’s information, rights and participation, accessibility to feedback and complaints mechanism, in line with OCB’s Safeguarding efforts
Ensure informed consent of patients is obtained at every stage of their pathway, including for referrals and the use or potential transfer of their personal information
Ensure that patient’s care-taking needs are assessed and addressed by social workers
Compile comments and feedback from patients and caregivers that are reported by the social worker, and analyse to submit to the management (PMC) in order to ensure they are responded and addressed

3/ Community-based support (community)

Ensure the contribution of the social work team to the multidisciplinary community-based activities and monitoring of specific vulnerabilities, social and critical needs in the community, with an emphasis on protection concerns (in collaboration with MH, HPCE and/or medical teams).
Contribute to the project’s understanding of risk and protective factors in the community

MSF Section/Context Specifics

Ensure the timely and accurate processing of cash advances, including opening and closing procedures, in accordance with established financial procedures and deadlines.
Ensure that patients’ eligibility for transportation support is assessed in accordance with established criteria, and that all required documentation and follow-up are completed accurately and in a timely manner.

Education

Bachelor's degree in social work (and official registration as SW where applicable) or holder of a degree in Law or applied Social and Behaviour Sciences

Experience

Minimum 2-3 years of relevant professional experience as a social worker/case worker/ protection officer, managing or supervising complex cases with critical social needs (protection, psychosocial, sexual and gender-based violence, key populations etc.), supervising community social services or social services in health facilities
Demonstrable experience (minimum 1 year) in supervising and training others in a team setting.
Experience with MSF or other NGOs desirable.

How To Apply

Médecins sans Frontières – Aden Project

Application Information

Candidates should submit their CV, Cover Letter, ID and copies of diplomas/certificates in English at the following email address: MSFOCB-Aden-Jobs@brussels.msf.org using “SOCIAL WORK SUPERVISOR” as the email subject line.
All application documents must be attached directly to the email in PDF, DOC, or DOCX format. Links to documents, online storage platforms, or shared folders will not be accepted.
MSF strongly encourages women to apply.
Please note that applications with missing required documents will NOT BE CONSIDERED.
Only short-listed candidates will be contacted.
MSF welcomes applications from people with disabilities and is committed to an inclusive recruitment process.
MSF does not charge fees or accept any money during the entire recruitment process.
Selected candidate will undergo reference and security checks at the end of recruitment process.

Deadline for submitting applications is on 24 October 2026, 12:00 noon

By: MSF

Location: Aden

Posted: 15/10/2026

Deadline: 24/10/2026

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More about this job

Responsibilities

Supervise and develop the social work team while planning, implementing, and monitoring social work activities across individual case management, MSF facilities, and community-based support. Coordinate referrals and multidisciplinary care, address protection and safeguarding concerns, maintain confidential records and reporting, and oversee related patient support processes.

Requirements

Requires a bachelor's degree in social work, or a degree in law or applied social and behavioral sciences; official social work registration is required where applicable. Candidates need 2–3 years of relevant experience managing or supervising complex social or protection cases, including at least one year supervising and training a team; NGO or MSF experience is desirable.

Skills

Social Work Case Management
Staff Supervision
Training and Coaching
Protection Case Management
Complex Case Management
Referral Pathways
Safeguarding
Sensitive Interviewing
Patient Rights and Informed Consent
Community-Based Support
Multidisciplinary Coordination
Monitoring and Evaluation
Data Protection and Reporting
Social Work Strategy Development
Cash Advance Processing
Transportation Support Eligibility Assessment

Visa sponsorship

Not detected in the job text

Keywords

Social Work
Case Management
Protection
Safeguarding
Psychosocial Support
Sexual and Gender-Based Violence
Community Social Services
Health Facility Social Services
Referral Pathways
Patient Rights
Informed Consent
Confidentiality
Data Protection
Monitoring and Evaluation
Multidisciplinary Care
Community-Based Support
Staff Supervision
Training
Coaching
Human Resources Processes
Patient Feedback
Cash Advances
Transportation Support
MSF
Humanitarian Aid

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