Bilingual HR Coordinator
- Toronto, ON, Canada
- North York, ON, Canada
Pay: CA$60,000.00 – CA$65,000.00 per year · Contract
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Job details
- Pay
- Pay: CA$60,000.00 – CA$65,000.00 per year
- Job type
- Contract
- Apply by
- Experience
- 1-2 years of HR experience
- Posting language
- English
- Posted
Original job description
- English
- Français
- THE COMPANY
- About
- Philosophy
- Message From The Chairman
- Contact Us
- BRANDS
- OVERVIEW
- Urban Planet
- Sirens
- Forever 21
- Bluenotes
- Thriftys
- Suzy Shier
- Charlotte Russe
- Aeropostale
- Urban Kids
- Stitches
- WEST49
- Amnesia
- Rue21
- Store Locations
- SOCIAL RESPONSIBILITY
- Fundraising
- Giving Back
- Scholarships
- CAREERS
- Grow With Us
- Corporate Careers
- In-Store Opportunities
- Students
- The Perks
- MEDIA
- Newsroom
- Press contacts
- English
- Français
- The Company
- The Company
- About
- Philosophy
- Message From The Chairman
- Contact Us
- Brands
- Brands
- Urban Planet
- Sirens
- Bluenotes
- Thriftys
- Suzy
- Urban Kids
- Stitches
- West 49
- Amnesia
- Store Locations
- Social Responsibility
- Social Responsibility
- Fundraising
- Giving Back
- Scholarships
- Careers
- Careers
- Grow With Us
- Corporate Careers
- In-Store Opportunities
- Students
- The Perks
- Media
- Media
- Press Contacts
- Newsroom
Bilingual HR Coordinator
Date Posted October 13, 2026
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- Department Human Resources
- Location North York
- Job ID 141191
- Corporate
- North York
- Posted 4 weeks ago
Pay: CA$60,000.00 – CA$65,000.00 per year
Job Description:
YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 800 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Forever 21, Urban Kids, Suzy Shier, Le Chateau, Bluenotes, West 49, Mandee, Charlotte Russe, and Rue21.
Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.
How You Will Make a Difference:
This position is a temporary contract opportunity for 7 months.
As the first point of contact for HR-related matters across our Canadian and the US retail locations, the HR Coordinator plays a key role in supporting our store teams and ensuring compliance with employment legislation. In this dynamic and fast-faced role, you’ll support employee relations, leaves of absence, workplace health and safety, and employment compliance, with a particular focus on supporting our Quebec locations and French-speaking employees.
What You’ll Do:
- Serve as the first point of contact for employee inquiries related to HR policies, workplace concerns, leaves of absence, and general employment matters across Canada and the USA
- Support employee relations matters, including conducting workplace investigations and assisting with conflict resolution, performance management, disciplinary actions, and terminations in partnership with the HR team
- Administer and monitor various leave of absence programs, ensuring compliance with federal, provincial, and state laws
- Support workplace injury and claims processes, with a particular focus on CNESST claims in Quebec, including incident reporting, claims submission and follow-up, and coordinating safe and timely return-to-work plans
- Support Quebec-specific compliance initiatives, including the Quebec French Language Committee and Quebec Pay Equity Committee
- Support health and safety programs across all locations, including training coordination (e.g., First Aid, JHSC), maintaining health and safety boards, responding to workplace safety concerns or inspections, and participation in Joint Health & Safety Committee (JHSC) activities at the corporate office
- Coordinate workplace accommodation and modified duty requests, including gathering required information, working with employees and Operations, and assisting with return-to-work planning
- Respond to external agency inquiries such as Unemployment Insurance Benefit claims (USA), Service Canada requests, and support the resolution of employment-related matters involving regulatory inspections, workplace complaints, and other compliance reviews
- Prepare documentation for store closures in accordance with relevant legislation
- Maintain compliance with labour law posting requirements across US store locations
- Manage job postings for Quebec and provide backup recruitment support as needed, including job postings for other locations, employment verifications, background checks, and business reference checks
- Assist with onboarding and orientation of new hires and internal transfers at Head Office
- Contribute to HR policy updates, communications, manuals, and special projects as assigned
- 1-2 years of HR experience
- Bilingual in English and French
- Spanish is an asset
- Excellent computer skills with solid working knowledge of Word, PowerPoint, Excel, Outlook
- US employee relations experience an asset
- Excellent interpersonal and communications skills
- Strong organizational and time management skills and the ability to work well under pressure
- Well-organized, detail oriented, with ability to prioritize and multi-task
- Acts with integrity and maintains a high level of confidentiality
- Competitive Compensation Package
- Health and Dental Benefits Plan
- Paid Sick Days
- Employee Discount
- Tuition Reimbursement
- Being part of an amazing, supportive and collaborative team
This posting is for an open vacancy. We use AI in our hiring process.
Benefits:
- Extended health care
- On-site parking
- Paid time off
- North York, ON M6A 2W1: reliably commute or plan to relocate before starting work (required)
- Human Resources: 1-2 years (required)
- French (required)
- English (required)
Benefits:
- Company events
- On-site parking
- Are you Bilingual in English and French?
- HR Coordinator: 1 year (required)
- French (required)
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OUR OFFICES
- YM Inc.
TORONTO, ON M6A 2W1
1 866 717-7008
CUSTOMERSERVICE@YMINC.CA
- Thriftys Inc.
NORTH YORK, ON M6A 2X3
- Suzy's Inc. Quebec Location
MOUNT ROYAL, QC H4P 1M7
- Suzy's Inc. Toronto Location
NORTH YORK, ON M6A 1L9
SITE MAP
- Overview
- Urban Planet
- Sirens
- Forever 21
- Bluenotes
- Thriftys
- Suzy Shier
- Charlotte Russe
- Aeropostale
- Urban Kids
- Stitches
- West 49
- Amnesia
- Rue21
- Philosophy
- Message From The Chairman
- Contact Us
- Fundraising
- Giving Back
- SCHOLARSHIPS
- Grow With Us
- Students
- The Perks
- Newsroom
- Store Locations
- Terms Of Use
- Privacy Policy
- Social Media Policy
- Accessibility Policy
- Social Commitment Policy
- Terms Of Use
- Privacy Policy
- Social Media Policy
- Accessibility Policy
- Social Commitment Policy
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More about this job
Responsibilities
Serve as the first point of contact for HR inquiries across Canadian and U.S. retail locations, supporting employee relations, leave programs, workplace safety, accommodations, and employment compliance. Coordinate Quebec-specific compliance and claims, support recruitment and onboarding, and contribute to HR policies, communications, and projects.
Requirements
Requires 1–2 years of human resources experience and fluency in English and French; Spanish and U.S. employee relations experience are assets. Candidates should have strong computer skills, communication and organizational abilities, sound judgment, attention to detail, and the ability to maintain confidentiality and manage competing priorities.
Skills
- Employee Relations
- Workplace Investigations
- Conflict Resolution
- Leave Administration
- Employment Law Compliance
- Workplace Health and Safety
- CNESST Claims
- Return-to-Work Planning
- Workplace Accommodations
- Performance Management
- Recruitment Support
- Onboarding
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
Benefits
- Extended Health Care
- On-Site Parking
- Paid Time Off
- Company Events
- Paid Sick Days
- Employee Discount
- Tuition Reimbursement
- Health and Dental Benefits
Visa sponsorship
Not detected in the job text
Categories
- Human Resources
- Retail
- Administrative
- Security & Safety
Keywords
- Human Resources
- Employee Relations
- Workplace Investigations
- Conflict Resolution
- Performance Management
- Disciplinary Actions
- Leaves of Absence
- Employment Legislation
- Employment Compliance
- CNESST Claims
- Workplace Injury Claims
- Return-to-Work Plans
- Quebec Pay Equity Committee
- Health and Safety
- First Aid Training
- Joint Health and Safety Committee
- Workplace Accommodations
- Modified Duty
- Regulatory Inspections
- Job Postings
- Employment Verifications
- Background Checks
- Business Reference Checks
- Onboarding
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook