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Retail Loss Prevention Associate (Camera Monitoring) Contract

  • Toronto, ON, Canada

Pay: From CA$18.60 per hour · Contract

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Pay
Pay: From CA$18.60 per hour
Job type
Contract
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Experience
Minimum 2 years of retail experience
Posting language
English
Posted

Original job description

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  • English
  • Français
  • THE COMPANY
    • About
    • Philosophy
    • Message From The Chairman
    • Contact Us
  • BRANDS
    • OVERVIEW
    • Urban Planet
    • Sirens
    • Forever 21
    • Bluenotes
    • Thriftys
    • Suzy Shier
    • Charlotte Russe
    • Aeropostale
    • Urban Kids
    • Stitches
    • WEST49
    • Amnesia
    • Rue21
  • Store Locations
YM Inc.

  • SOCIAL RESPONSIBILITY
    • Fundraising
    • Giving Back
    • Scholarships
  • CAREERS
    • Grow With Us
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    • Students
    • The Perks
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    • Press contacts
YM Inc.

  • English
  • Français
  • The Company
    • The Company
    • About
    • Philosophy
    • Message From The Chairman
    • Contact Us
  • Brands
    • Brands
    • Urban Planet
    • Sirens
    • Bluenotes
    • Thriftys
    • Suzy
    • Urban Kids
    • Stitches
    • West 49
    • Amnesia
  • Store Locations
  • Social Responsibility
    • Social Responsibility
    • Fundraising
    • Giving Back
    • Scholarships
  • Careers
    • Careers
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    • Corporate Careers
    • In-Store Opportunities
    • Students
    • The Perks
  • Media
    • Media
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Retail Loss Prevention Associate (Camera Monitoring) Contract

Date Posted September 28, 2026

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  • Department Loss Prevention
  • Location Toronto, ON
  • Job ID 141096
  • Corporate
  • Toronto, ON
  • Posted 1 month ago

Pay: From CA$18.60 per hour

Job Description

YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 750 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49, Amnesia, Mandee and Charlotte Russe.

Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.

Position Overview: The Loss Prevention Associate is responsible for conducting camera surveillance investigations and audits as well as providing support with shoplifter situations at our retail stores. The Loss Prevention Monitoring Technician works in a team environment based in our remote monitoring center.

Essential Job Functions

  • Conduct video investigations for internal and external theft at our retail locations
  • Complete video audits to verify Loss Prevention policies are followed
  • Log and maintain records for all investigations and audits
  • Clearly and accurately communicate findings to the Operations and Loss Prevention teams
  • Answer phone calls from stores and provide live support with shoplifter situations
  • Complete camera system troubleshooting as required

Qualifications

  • High School diploma or equivalent
  • Minimum 2 years of retail experience
  • Comfortable working with computers for an entire shift
  • Experience using Microsoft Office (Excel, Word, Outlook)
  • Previous loss prevention or CCTV experience is an asset

YM Inc. is an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs.

This posting is for an open vacancy.

We use AI in our screening process.

Ability To Commute/relocate

  • North York, ON M6A 2W1: reliably commute or plan to relocate before starting work (required)

Application Question(s)

  • This is a full-time position. Can you work Monday – Friday?

Experience

  • Retail: 2 years (required)

Work Location: In person

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OUR OFFICES

  • YM Inc.

50 DUFFLAW ROAD

TORONTO, ON M6A 2W1

1 866 717-7008

CUSTOMERSERVICE@YMINC.CA

  • Thriftys Inc.

1203 CALEDONIA ROAD

NORTH YORK, ON M6A 2X3

  • Suzy's Inc. Quebec Location

5700 FERRIER STREET

MOUNT ROYAL, QC H4P 1M7

  • Suzy's Inc. Toronto Location

130 ORFUS ROAD #201

NORTH YORK, ON M6A 1L9

SITE MAP

  • Brands
    • Overview
    • Urban Planet
    • Sirens
    • Forever 21
    • Bluenotes
    • Thriftys
    • Suzy Shier
    • Charlotte Russe
    • Aeropostale
    • Urban Kids
    • Stitches
    • West 49
    • Amnesia
    • Rue21
  • Company
    • Philosophy
    • Message From The Chairman
    • Contact Us
  • Responsibility
    • Fundraising
    • Giving Back
    • SCHOLARSHIPS
  • Careers
    • Grow With Us
    • Students
    • The Perks
  • Media
    • Newsroom
  • Locations
    • Store Locations
  • Policy
    • Terms Of Use
    • Privacy Policy
    • Social Media Policy
    • Accessibility Policy
    • Social Commitment Policy
    • Terms Of Use
    • Privacy Policy
    • Social Media Policy
    • Accessibility Policy
    • Social Commitment Policy

    Copyright © 2026 YM Inc., All Rights Reserved | Designed and developed by Dolce Media Group

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    More about this job

    Responsibilities

    Conduct camera surveillance investigations and audits related to internal and external theft, and maintain accurate records of findings. Support stores during shoplifting incidents, communicate results to Operations and Loss Prevention teams, and troubleshoot camera systems as needed.

    Requirements

    Applicants must have a high school diploma or equivalent, at least two years of retail experience, and comfort using computers throughout a shift. Microsoft Office experience is required; prior loss prevention or CCTV experience is an asset, and applicants must be able to work Monday through Friday.

    Skills

    • Camera Surveillance
    • Video Investigations
    • Loss Prevention Audits
    • Theft Investigation
    • CCTV Monitoring
    • Recordkeeping
    • Written Communication
    • Verbal Communication
    • Shoplifter Incident Support
    • Camera System Troubleshooting
    • Microsoft Excel
    • Microsoft Word
    • Microsoft Outlook
    • Computer Skills

    Visa sponsorship

    Not detected in the job text

    Categories

    • Retail
    • Security & Safety

    Keywords

    • Loss Prevention
    • Retail
    • Camera Surveillance
    • Video Investigations
    • Internal Theft
    • External Theft
    • Video Audits
    • CCTV
    • Shoplifting
    • Camera Systems
    • Troubleshooting
    • Microsoft Office
    • Microsoft Excel
    • Microsoft Word
    • Microsoft Outlook
    • Investigation Records
    • Remote Monitoring Center
    • Retail Operations

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