Retail Loss Prevention Associate (Camera Monitoring) Contract
- Toronto, ON, Canada
Pay: From CA$18.60 per hour · Contract
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Job details
- Pay
- Pay: From CA$18.60 per hour
- Job type
- Contract
- Apply by
- Experience
- Minimum 2 years of retail experience
- Posting language
- English
- Posted
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Retail Loss Prevention Associate (Camera Monitoring) Contract
Date Posted September 28, 2026
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Job Description
YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 750 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49, Amnesia, Mandee and Charlotte Russe.
Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.
Position Overview: The Loss Prevention Associate is responsible for conducting camera surveillance investigations and audits as well as providing support with shoplifter situations at our retail stores. The Loss Prevention Monitoring Technician works in a team environment based in our remote monitoring center.
Essential Job Functions
This posting is for an open vacancy.
We use AI in our screening process.
Ability To Commute/relocate
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OUR OFFICES
TORONTO, ON M6A 2W1
1 866 717-7008
CUSTOMERSERVICE@YMINC.CA
NORTH YORK, ON M6A 2X3
MOUNT ROYAL, QC H4P 1M7
NORTH YORK, ON M6A 1L9
SITE MAP
Brands Company Responsibility Careers Media Locations Policy
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- English
- Français
- THE COMPANY
- About
- Philosophy
- Message From The Chairman
- Contact Us
- BRANDS
- OVERVIEW
- Urban Planet
- Sirens
- Forever 21
- Bluenotes
- Thriftys
- Suzy Shier
- Charlotte Russe
- Aeropostale
- Urban Kids
- Stitches
- WEST49
- Amnesia
- Rue21
- Store Locations
- SOCIAL RESPONSIBILITY
- Fundraising
- Giving Back
- Scholarships
- CAREERS
- Grow With Us
- Corporate Careers
- In-Store Opportunities
- Students
- The Perks
- MEDIA
- Newsroom
- Press contacts
- English
- Français
- The Company
- The Company
- About
- Philosophy
- Message From The Chairman
- Contact Us
- Brands
- Brands
- Urban Planet
- Sirens
- Bluenotes
- Thriftys
- Suzy
- Urban Kids
- Stitches
- West 49
- Amnesia
- Store Locations
- Social Responsibility
- Social Responsibility
- Fundraising
- Giving Back
- Scholarships
- Careers
- Careers
- Grow With Us
- Corporate Careers
- In-Store Opportunities
- Students
- The Perks
- Media
- Media
- Press Contacts
- Newsroom
Retail Loss Prevention Associate (Camera Monitoring) Contract
Date Posted September 28, 2026
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- Department Loss Prevention
- Location Toronto, ON
- Job ID 141096
- Corporate
- Toronto, ON
- Posted 1 month ago
Job Description
YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 750 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49, Amnesia, Mandee and Charlotte Russe.
Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.
Position Overview: The Loss Prevention Associate is responsible for conducting camera surveillance investigations and audits as well as providing support with shoplifter situations at our retail stores. The Loss Prevention Monitoring Technician works in a team environment based in our remote monitoring center.
Essential Job Functions
- Conduct video investigations for internal and external theft at our retail locations
- Complete video audits to verify Loss Prevention policies are followed
- Log and maintain records for all investigations and audits
- Clearly and accurately communicate findings to the Operations and Loss Prevention teams
- Answer phone calls from stores and provide live support with shoplifter situations
- Complete camera system troubleshooting as required
- High School diploma or equivalent
- Minimum 2 years of retail experience
- Comfortable working with computers for an entire shift
- Experience using Microsoft Office (Excel, Word, Outlook)
- Previous loss prevention or CCTV experience is an asset
This posting is for an open vacancy.
We use AI in our screening process.
Ability To Commute/relocate
- North York, ON M6A 2W1: reliably commute or plan to relocate before starting work (required)
- This is a full-time position. Can you work Monday – Friday?
- Retail: 2 years (required)
APPLY FOR THIS JOB
First Name
Last Name
Cover Letter
You may write a cover letter here
Resume/CV
Upload your resume
Maximum file size: 512 MB.
LinkedIn URL (optional)
Facebook URL (optional)
Other social profile (optional)
Are you human?
Share Toggle Share Options
Share
APPLY FOR THIS JOB
OUR OFFICES
- YM Inc.
TORONTO, ON M6A 2W1
1 866 717-7008
CUSTOMERSERVICE@YMINC.CA
- Thriftys Inc.
NORTH YORK, ON M6A 2X3
- Suzy's Inc. Quebec Location
MOUNT ROYAL, QC H4P 1M7
- Suzy's Inc. Toronto Location
NORTH YORK, ON M6A 1L9
SITE MAP
- Overview
- Urban Planet
- Sirens
- Forever 21
- Bluenotes
- Thriftys
- Suzy Shier
- Charlotte Russe
- Aeropostale
- Urban Kids
- Stitches
- West 49
- Amnesia
- Rue21
- Philosophy
- Message From The Chairman
- Contact Us
- Fundraising
- Giving Back
- SCHOLARSHIPS
- Grow With Us
- Students
- The Perks
- Newsroom
- Store Locations
- Terms Of Use
- Privacy Policy
- Social Media Policy
- Accessibility Policy
- Social Commitment Policy
- Terms Of Use
- Privacy Policy
- Social Media Policy
- Accessibility Policy
- Social Commitment Policy
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More about this job
Responsibilities
Conduct camera surveillance investigations and audits related to internal and external theft, and maintain accurate records of findings. Support stores during shoplifting incidents, communicate results to Operations and Loss Prevention teams, and troubleshoot camera systems as needed.
Requirements
Applicants must have a high school diploma or equivalent, at least two years of retail experience, and comfort using computers throughout a shift. Microsoft Office experience is required; prior loss prevention or CCTV experience is an asset, and applicants must be able to work Monday through Friday.
Skills
- Camera Surveillance
- Video Investigations
- Loss Prevention Audits
- Theft Investigation
- CCTV Monitoring
- Recordkeeping
- Written Communication
- Verbal Communication
- Shoplifter Incident Support
- Camera System Troubleshooting
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Computer Skills
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Security & Safety
Keywords
- Loss Prevention
- Retail
- Camera Surveillance
- Video Investigations
- Internal Theft
- External Theft
- Video Audits
- CCTV
- Shoplifting
- Camera Systems
- Troubleshooting
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Investigation Records
- Remote Monitoring Center
- Retail Operations