Store Maintenance Coordinator
- Toronto, ON, Canada
Pay: CA$50,000.00 per year · Full-time
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Job details
- Pay
- Pay: CA$50,000.00 per year
- Job type
- Full-time
- Apply by
- Experience
- 2+ years’ experience in building repairs and maintenance
- Posting language
- English
- Posted
Original job description
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Store Maintenance Coordinator
Date Posted September 28, 2026
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Job Description
YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 700 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Forever 21, Urban Kids, Suzy Shier, Bluenotes, West 49, Amnesia, Charlotte Russe, Rue 21 and Mandee.
Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.
Position Description
The Coordinator, Store Maintenance, oversees facility maintenance for all store locations at the corporate level. This role is responsible for coordinating and monitoring repair and maintenance activities to ensure they are completed efficiently with minimal disruption to store operations. The coordinator manages ongoing maintenance programs, tracks open tasks, documents completed work, and monitors expenditures to maintain cost efficiency. In addition, the coordinator negotiates with vendors to secure competitive pricing, ensures service quality, and verifies that all work is performed in compliance with safety standards and established procedures.
Duties And Responsibilities
This posting is for an open vacancy.
We use AI in our hiring process.
Benefits
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OUR OFFICES
TORONTO, ON M6A 2W1
1 866 717-7008
CUSTOMERSERVICE@YMINC.CA
NORTH YORK, ON M6A 2X3
MOUNT ROYAL, QC H4P 1M7
NORTH YORK, ON M6A 1L9
SITE MAP
Brands Company Responsibility Careers Media Locations Policy
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- English
- Français
- THE COMPANY
- About
- Philosophy
- Message From The Chairman
- Contact Us
- BRANDS
- OVERVIEW
- Urban Planet
- Sirens
- Forever 21
- Bluenotes
- Thriftys
- Suzy Shier
- Charlotte Russe
- Aeropostale
- Urban Kids
- Stitches
- WEST49
- Amnesia
- Rue21
- Store Locations
- SOCIAL RESPONSIBILITY
- Fundraising
- Giving Back
- Scholarships
- CAREERS
- Grow With Us
- Corporate Careers
- In-Store Opportunities
- Students
- The Perks
- MEDIA
- Newsroom
- Press contacts
- English
- Français
- The Company
- The Company
- About
- Philosophy
- Message From The Chairman
- Contact Us
- Brands
- Brands
- Urban Planet
- Sirens
- Bluenotes
- Thriftys
- Suzy
- Urban Kids
- Stitches
- West 49
- Amnesia
- Store Locations
- Social Responsibility
- Social Responsibility
- Fundraising
- Giving Back
- Scholarships
- Careers
- Careers
- Grow With Us
- Corporate Careers
- In-Store Opportunities
- Students
- The Perks
- Media
- Media
- Press Contacts
- Newsroom
Store Maintenance Coordinator
Date Posted September 28, 2026
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- Department Store Operations
- Location Toronto, ON
- Job ID 141092
- Corporate
- Toronto, ON
- Posted 1 month ago
Job Description
YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 700 stores across Canada and the United States under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Forever 21, Urban Kids, Suzy Shier, Bluenotes, West 49, Amnesia, Charlotte Russe, Rue 21 and Mandee.
Our goal is to sustain performance that exceeds expectations. We are committed to creating a culture where people feel valued and inspired to achieve results. We give our people the appropriate tools, freedom and authority to make decisions. They are accountable for their actions and we recognize their efforts and reward their results. We attract and nurture the best people by providing leadership opportunities, career development and continuous learning. We are committed to leading by example and with integrity. We treat people with respect and dignity, promote the benefits of diversity and address challenges in a direct and compassionate manner. We engage people in our goals and objectives; we listen and act on new ideas where possible. That is our Philosophy.
Position Description
The Coordinator, Store Maintenance, oversees facility maintenance for all store locations at the corporate level. This role is responsible for coordinating and monitoring repair and maintenance activities to ensure they are completed efficiently with minimal disruption to store operations. The coordinator manages ongoing maintenance programs, tracks open tasks, documents completed work, and monitors expenditures to maintain cost efficiency. In addition, the coordinator negotiates with vendors to secure competitive pricing, ensures service quality, and verifies that all work is performed in compliance with safety standards and established procedures.
Duties And Responsibilities
- Receive, assess, and coordinate the timely dispatch of store maintenance requests, including equipment repairs, installations, and general facility maintenance
- Coordinate service requests for a variety of maintenance needs, including general repairs, electrical systems, doors, gates and locks, HVAC, plumbing, cleaning services, music equipment, and other store-related maintenance issues
- Communicate with operations teams to prioritize maintenance activities and escalate issues as required
- Monitor and follow up on all service calls to ensure work is completed promptly, cost approvals are in place, invoiced and documented accurately, and work meets quality standards
- Respond to emergency and high-priority maintenance issues by assessing the situation, coordinating immediate corrective action, and dispatching appropriate contractors to minimize operational disruption
- Source, evaluate, and maintain relationships with existing and new vendors, ensuring qualified service providers are selected based on quality, reliability, and operational requirements. Review vendor statements and respond to vendor inquiries
- Coordinate and manage ongoing maintenance contracts, including HVAC, fire extinguishers, pest control, window cleaning, elevators, locks and keys, and waste removal, ensuring contract compliance, service quality, and timely completion of work.
- Obtain, review, and evaluate vendor quotations for contracts, repairs, and project work, selecting the most cost-effective solutions while balancing quality, service levels, and business requirements.
- Review lease information to determine Tenant vs. Landlord responsibility and obligation for repair, maintenance and other lease provisions. Ensure compliance where required
- Coordinate with other departments including the Construction Department, Loss Prevention and POS to support common objectives: New store openings, equipment issues and equipment removal for store closures
- Develop and maintain departmental systems, tracking tools, procedures, and maintenance records to accurately monitor operating costs against budget, ensure reliable recordkeeping and reporting, and identify opportunities for continuous process improvement.
- Handle after hours emergency calls
- Work with team and independently to ensure department initiatives and goals are met
- Post-Secondary education in a related field preferred
- Sound working knowledge of building construction and systems
- 2+ years’ experience in building repairs and maintenance
- Knowledge of retail environment an asset
- Spanish an asset
- Knowledge of the U.S. business environment and experience working with American clients is considered an asset
- Strong leadership skills and experience managing vendors
- Exceptional communication skills both written and verbal
- Proficiency in Microsoft Office (Outlook, Excel, Word) required
- Highly organized, self-driven and detail-oriented
- Ability to multi-task and meet multiple deadlines
- Manage and sort high levels of communication from different sources
- Excellent time management and decision-making skills
- Strong negotiation skills
- Excellent research and analytical skills
- Ability to motivate change
- Exercise good judgement
This posting is for an open vacancy.
We use AI in our hiring process.
Benefits
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
APPLY FOR THIS JOB
First Name
Last Name
Cover Letter
You may write a cover letter here
Resume/CV
Upload your resume
Maximum file size: 512 MB.
LinkedIn URL (optional)
Facebook URL (optional)
Other social profile (optional)
Are you human?
Share Toggle Share Options
Share
APPLY FOR THIS JOB
OUR OFFICES
- YM Inc.
TORONTO, ON M6A 2W1
1 866 717-7008
CUSTOMERSERVICE@YMINC.CA
- Thriftys Inc.
NORTH YORK, ON M6A 2X3
- Suzy's Inc. Quebec Location
MOUNT ROYAL, QC H4P 1M7
- Suzy's Inc. Toronto Location
NORTH YORK, ON M6A 1L9
SITE MAP
- Overview
- Urban Planet
- Sirens
- Forever 21
- Bluenotes
- Thriftys
- Suzy Shier
- Charlotte Russe
- Aeropostale
- Urban Kids
- Stitches
- West 49
- Amnesia
- Rue21
- Philosophy
- Message From The Chairman
- Contact Us
- Fundraising
- Giving Back
- SCHOLARSHIPS
- Grow With Us
- Students
- The Perks
- Newsroom
- Store Locations
- Terms Of Use
- Privacy Policy
- Social Media Policy
- Accessibility Policy
- Social Commitment Policy
- Terms Of Use
- Privacy Policy
- Social Media Policy
- Accessibility Policy
- Social Commitment Policy
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More about this job
Responsibilities
Coordinate and monitor maintenance requests, repairs, contracts, vendors, and emergency responses across the company’s retail stores, ensuring timely, safe, and high-quality work with minimal disruption. Track costs, approvals, invoices, and maintenance records; assess lease responsibilities and support other departments with store openings, closures, and equipment needs.
Requirements
Post-secondary education in a related field is preferred, along with working knowledge of building construction and systems and at least two years of experience in building repairs and maintenance. The role also calls for vendor-management and negotiation ability, strong written and verbal communication, Microsoft Office proficiency, organization, and the ability to manage competing priorities; retail experience and Spanish are assets.
Skills
- Vendor Management
- Building Maintenance
- Facilities Coordination
- Negotiation
- Communication
- Microsoft Office
- Organization
- Multitasking
- Time Management
- Decision-Making
- Research And Analysis
- Cost Monitoring
- Emergency Response
- Recordkeeping
- Process Improvement
- Knowledge Of Building Systems
Benefits
- Company Events
- Dental Care
- Discounted Or Free Food
- Extended Health Care
- On-Site Parking
- Paid Time Off
- Store Discount
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Trades
- Management & Leadership
- Construction
- Administrative
Keywords
- Store Maintenance
- Facilities Maintenance
- Building Construction
- Building Systems
- Building Repairs
- Vendor Management
- Maintenance Contracts
- Service Requests
- HVAC
- Electrical Systems
- Plumbing
- Fire Extinguishers
- Pest Control
- Elevators
- Locks And Keys
- Waste Removal
- Lease Responsibilities
- Cost Monitoring
- Budget Tracking
- Vendor Quotations
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Retail Operations
- Emergency Response
- Safety Compliance
- Maintenance Records
- Process Improvement