Wellness Coach

Location: John W. Lindsay YMCA

Program: Health, Fitness, and Recreation

Position Status: Part Time

Compensation: $16.75/hr

About Us

There is potential inside all of us – we all have it in us to shine. Every charity exists to help solve a problem – our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and more.

Today, our network is spread across 100+ program locations in HRM and throughout the province, meeting the most urgent needs of our communities. Our work includes mental health supports, accessible childcare, supporting an increasing immigrant population, creating safe spaces for youth to grow and lead, helping people navigate a precarious labour market, delivering wellness programming for all, and building community for isolated older adults.

We give people the tools, encouragement, and safe space to discover their inner strength. When individuals know someone is in their corner, with unconditional support, they realize they can do more than they thought possible. It is your support, expertise, and guidance that helps people ignite their full potential and shape our neighbourhoods into vibrant and healthy communities. With us at their side, they can Shine On.

Total Compensation

As part of your total compensation, you will receive:

• Complimentary YMCA individual membership to our Health & Fitness facilities
• Staff discounts on select YMCA certifications and member rates for registered programs
• Access to Y at Home, where you can participate in fitness programs from your own home
• Vacation entitlement calculated by length of service
• Opportunity to take advantage of the YMCA referral incentive
• Access to Y Canada’s Learning Management System, offering training in health and wellbeing, program delivery, and safeguarding
  
  

About The Role

We are growing, and demand for our weight room and cardio centre is high. To support our members, we are expanding our front-line team to supervise the fitness centre and assist individuals in achieving their fitness goals.

Reporting to the Personal Fitness Coordinator, this role focuses on relationship building at both the individual and community level. As a Wellness Coach, you play a vital role in providing direct support to members within our fitness facility.

Wellness Coaches act as YMCA Ambassadors by delivering outstanding customer service, maintaining clean, organized, and safe fitness spaces, and serving as a motivating presence to help members progress toward their goals.

This position also supports the Health, Fitness, and Recreation department by providing tours, orientations, teaching fitness classes (if certified), assisting with program setup and takedown, and supporting YThrive programming (if certified).

Key Responsibilities

• Provide tours and orientations for members interested in the weight room and cardio centre, including instruction on safe equipment use and answering questions within scope
• Deliver weekly Youth Orientations as required
• Understand and promote YMCA programming that best meets members’ needs to enhance their health and wellbeing
• Establish strong, supportive relationships with members, visitors, staff, and volunteers
• Supervise the weight room floor and provide coaching, corrective feedback, and support as needed
• Ensure all participants follow YMCA etiquette and age-related policies
• Maintain clean and tidy spaces throughout the facility
• Ensure equipment and facilities are in good repair and report issues promptly
• Uphold YMCA policies, procedures, and safe working protocols, including accurate report completion
• Deliver strong customer service by greeting members within 5 feet and acknowledging within 10 feet
• Proactively assist members who require support
• Identify opportunities to maximize member engagement and satisfaction
• Lead YThrive intakes and sessions (if certified), maintaining accurate records
• Ensure effective communication, including timely responses to inquiries and collaboration across departments
• Support promotions, events, and overall program delivery
  
  

Required

Education and Skills Qualifications

• Current Intermediate Workplace First Aid and CPR Level C certification
• Strong interest in health, fitness, and supporting others
• Demonstrated ability to build relationships and provide excellent customer service
• Strong organizational and time management skills with initiative
• Willingness to learn and obtain YMCA program certifications
• Excellent verbal and written communication skills
• Self-motivated with strong attention to detail
• Intermediate proficiency in Microsoft Office Suite
• Availability to work early mornings (5:30am–8:30am), evenings (after 4:30pm), and weekends
  
  

Preferred (Assets)

• 1–2 years of experience in the fitness industry or movement instruction
• Kinesiology degree or related education
• Personal Training certification (YMCA, Nova Scotia Fitness Association, canfitpro, CSEP, or equivalent)
• Bilingual or multilingual abilities
  
  

Application Information

Apply online at: https://ymcahfx.ca/workwithus/

Deadline: March 25, 2025

All successful candidates (18+) are required to provide:

• Criminal Record Check with Vulnerable Sector Check
• Child Abuse Register Check
• Valid Intermediate First Aid and CPR-C certification
  
  

Please note that background checks are reviewed on an individual basis and may not eliminate candidates from employment.

Equity and Inclusion

At the YMCA, we are committed to fostering a diverse, inclusive, and equitable workplace where every team member feels valued, respected, and empowered to bring their full, authentic selves to work.

We welcome applications from individuals of all backgrounds, including Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, gender-diverse people, persons with disabilities, members of ethnic minorities and faith groups, newcomers, and veterans.

Accommodation is available throughout the hiring process upon request.