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Added 5 mins ago
CT
Addiction and Mental Health Worker, Withdrawal Management and Crisis
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
- $27.14 to $37.26 CAD / hour
- Full-time
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months
Added 5 mins ago
GF
Credit Manager
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Commercial Credit Analyst Bilingual
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Commercial Credit Analyst
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Sr Commercial Credit Analyst Bilingual
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Credit Analyst
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Credit Manager
GM Financial Canada
Burnaby, BC
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Commercial Credit Manager
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Credit Administrator
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Credit Administrator
GM Financial Canada
Burnaby, BC
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Credit Analyst Bilingual
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Sr Credit Analyst
GM Financial Canada
Toronto, ON
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
GF
Credit Analyst
GM Financial Canada
Burnaby, BC
- Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in…
Added 5 mins ago
Data Analyst, ILI - Crack Analysis (UT Level 2 / 3)
DarkVision
North Vancouver, BC
This position is full-time on-site in our HQ in North Vancouver, BC to start. Beginning in Q1 2027, this team could move to our new Downtown Vancouver office.
Added 5 mins ago
C
Employment Specialist
CMHA
ON · Aurora, ON
- Full-time
Position: 1 Contract, full-time; 35 hours per week. Contract ending March 31, 2027 - extension likely depending on receipt of additional funding. Evening and weekend availability may be…
Added 6 mins ago
JB
Senior Bookkeeper
JH Business Solutions Professional Corporation
Windsor, ON
- $55,000 to $70,000 CAD / year
- Full-time
Two full-time roles · Hybrid in Windsor · Annual Salary $55,000–$70,200
Added 19 mins ago
Yard Team Member - Frame & Truss Hamilton
Fletcher Building
Hamilton, ON
…PlaceMakers Frame & Truss Hamilton. In this hands-on role, you'll help support our manufacturing and delivery operations by loading and unloading trucks, preparing orders, managing stock…
Added 19 mins ago
Systems Software Engineer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you…
Added 20 mins ago
LA
Senior Executive Assistant
LiftPoint Advisory Inc.
Surrey, BC
- Full-time
$80,000–$120,000 annually, depending on experience and qualifications, plus benefits | Full time | Primarily onsite
Added 35 mins ago
YO
Case Manager - Supportive Housing Program
YMCA of the National Capital Region
Ottawa, ON
- Full-time
Applicants must have a current Standard First Aid and CPR “C” certification
Added 35 mins ago
YO
Full-Time Bilingual Housing Case Manager
YMCA of the National Capital Region
Ottawa, ON
- Full-time
…are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region…
Added 35 mins ago
YO
Part-Time Bilingual Housing Case Manager
YMCA of the National Capital Region
Ottawa, ON
- Part-time
…are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region…
Added 35 mins ago
YO
Part-Time Housing Support Worker (Overnight/Evening Shifts)
YMCA of the National Capital Region
Ottawa, ON
- Part-time
Applicants must have a current Standard First Aid and CPR “C” certification
Added 35 mins ago
Full-Time Housing Support Worker (Overnight/Evening Shifts)
YMCA of the National Capital Region
Ottawa, ON
Applicants must have a current Standard First Aid and CPR “C” certification
Added 35 mins ago
CC
Member Service Representative 1 - Non Union
Coastal Community
Prince George, BC
- Part-time
We are looking for a Member Service Representative (MSR) to join our Prince George team on a permanent, full-time basis. The primary location for this position is River Point; however, the…

YMCA of the National Capital Region

Case Manager - Supportive Housing Program

Ottawa, ON, K2P 1B7, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 2 years of experience in social services, preferably in the non-profit sector
Posting language: English
Posted: Oct 28, 2026

Original job description

Overview

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals.

Vacancy Status: This job posting is for an existing vacancy. This is a full-time position from Sunday to Thursday. The Sunday shift is from 7am-3pm, and Monday to Thursday the hours are 10:30am-6:30pm.

What do we offer?

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

Our competitive wage and benefit package include:

Free YMCA gym membership;
Discounted Y program fees (including health & fitness programs, child care, and camps);
Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
Health and Dental Insurance;
Long-term Disability and Life Insurance;
Access to our Canadian YMCA Retirement Fund pension plan;
Up to 25 vacation days per year including two float days, and one birthday vacation;
Maternity leave benefits for up to 18 months.

*Some benefits may vary based on employment terms

What do you offer?

The TRY Supportive Housing Case Manager will work as part of the Housing Services Team that provides programs and services for individuals with affordable/social housing needs including short and long-term residents, supportive housing, transitional housing, counselling and referral.

This is a full-time position from Sunday to Thursday. The Sunday shift is from 7am-3pm, and Monday to Thursday the hours are 10:30am-6:30pm.

Some of the tasks of this position include:

Providing general information to individuals and agencies regarding eligibility for housing in the Y and specific information about the TRY Supportive Housing Program.
Scheduling and conducting interviews with housing applicants and their supports to assess eligibility and compatibility for the TRY Supportive Housing Program.
Developing and maintaining individual goal plans with assigned clients.
Assisting and supporting clients in achieving their goals.
Providing case management, counselling support, crisis intervention and referrals for clients.
Providing life and social skills workshops.
Maintaining standards for reporting procedures, including ensuring accurate documentation of events and services, and ensuring client confidentiality.

What qualifications and abilities are we looking for?

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

The successful candidate will have the following:

Education

Post-secondary education or equivalent in a related field

Language

Fluent in English, oral and written
Bilingualism is preferred

Experience, Skills and Abilities

Minimum 2 years of experience in social services, preferably in the non-profit sector
Knowledge and sensitivity in dealing with individuals with homelessness, addictions, and mental health
Excellent knowledge of community resources
Proven facilitation skills for workshops and information sessions
Strong communication skills
Strong problem solving and creative skills
Ability to work with clients with diverse backgrounds and needs

Additional Requirements:

Applicants must have a current Standard First Aid and CPR “C” certification.
Applicants must already have a valid permit to work in Canada.
A Police Record check, not more than 6 months old is required. Police Records checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision-making process in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position.
Semi-annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.

Core Competencies:

Excellence: Identifies and implements improvements that enhance work quality.
Compassion: Involves warmth and supportive communication. Fosters understanding and collaboration, leading to a positive work environment.
Dignity: Involves respecting every individual’s worth, promoting fairness and valuing perspectives. It encourages a culture of integrity, mutual respect, and empowerment.
Accountability: Manages tasks, projects, and processes effectively.
Inclusion: Demonstrates self-awareness and commitment to IDEA, ethics, and well-being.

About diversity and inclusiveness at the Y:

Inclusiveness is a part of our core values and we are committed to ensuring the diversity of the people and communities we serve and as well as our staff. We welcome candidates from racialized groups, invisible minorities, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+.

YMCA of the National Capital Region is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, the YMCA will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process, please email peopleandculture@ymcaottawa.ca upon scheduling your interview.

This position is open to all persons.

Statement on Use of Artificial Intelligence in Employment Decisions:

At the YMCA, we are committed to maintaining a fair and equitable hiring process. We do not use artificial intelligence (AI) to screen, assess, or select applicants for any positions of employment. All employment decisions are made by our dedicated People and Culture team, ensuring that each candidate is evaluated on an individual basis with the utmost consideration for their unique qualifications and experiences.

How to apply?

All internal applicants must inform their supervisor of their intention to apply for the position.

Thank you for your interest in joining the YMCA of the National Capital Region. We appreciate all applications. Due to the volume of applicants, we are only able to contact those selected for further consideration in the hiring process.

The YMCA of the National Capital Region is committed to being an Equal Opportunity Employer.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Case Manager will assess housing applicants, develop individual goal plans, and provide ongoing support, counselling, and crisis intervention. They are also responsible for facilitating life skills workshops and maintaining accurate client documentation.

Requirements

Candidates must have post-secondary education in a related field and at least two years of experience in social services. Additionally, a valid Standard First Aid and CPR C certification and a recent Police Record check are required.

Skills

Case management
Crisis intervention
Counselling
Facilitation
Workshop delivery
Problem solving
Communication
Documentation
Social services
Addictions support
Mental health support
Community resources
Client assessment
Goal planning

Benefits

Free YMCA gym membership
Discounted Y program fees
Employee and Family Assistance Program
Health and Dental Insurance
Long-term Disability and Life Insurance
Pension plan
Vacation days
Maternity leave benefits

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Supportive Housing
Social Services
Crisis Intervention
Counselling
Non-profit
First Aid
CPR
Mental Health
Addictions
Homelessness
Facilitation
Documentation
Community Resources
Life Skills
Client Advocacy
Housing Services
Diversity
Inclusion
Equity

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Work requirements

Jobs in Canada