Find work in Canada.

601,283 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
M
Service Express Attendant
Marriott
Vancouver, BC
- Full-time
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure…
Added 12 mins ago
M
Cook II
Marriott
Saskatoon, SK
- Part-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 12 mins ago
QI
Tech Lead
Quartermaster inc.
Toronto, ON
- Full-time
This role has three dimensions: leading engineers, working closely with a Product Manager and Designer as a “product trio", and collaborating with other engineering leaders on common needs…
Added 12 mins ago
ON
Community Development Manager
Ontario Native Women's Association
Thunder Bay, ON
- Full-time
The Community Development Manager will lead, coach, and support a group of employees within various programs while ensuring ONWA’s vision, mandate, objectives, and membership deliverables…
Added 12 mins ago
MI
IT Co-op Student
Magna International
Brampton, ON
- Full-time
…technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied…
Added 12 mins ago
Human Resources Administration Assistant
Commissionaires Nova Scotia
Bedford, NS
Support the Senior HR Administrator and Outreach and Recruitment Manager with daily operations, recruitment initiatives, administrative responsibilities, and special projects.
Added 12 mins ago
TH
Receiving Associate Part Time - SARNIA
The Home Depot
Sarnia, ON
- Part-time
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Added 12 mins ago
A
Store/Warehouse Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
The Store/Warehouse Manager will lead the planning, coordination, and day-to-day management of the warehouse, stores, inventory, and material-control activities supporting the ECWE SRS…
Added 12 mins ago
R
Client Advisor
RBC
Truro, NS
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 12 mins ago
UO
Manager, Strategic Initiatives
University of British Columbia
Kelowna, BC · UBCO | Engineering, Management and Education Building (EME)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Manager, Strategic Initiatives and Projects is responsible for planning, managing and evaluating projects that advance the Faculty of Management’s approved strategic priorities. Working…
Added 12 mins ago
T
Business Banking Specialist
TD
AB
- Full-time
Provide inbound and/or outbound sales support to customers in a non-face to face environment
Added 12 mins ago
C
Bakery Clerk (Part-Time) - Lacombe - Central Alberta Co-op
Co-op
Lacombe, AB
- Part-time
Perform additional duties as assigned by the manager
Added 27 mins ago
BL
Legal Administrative Assistant - Litigation
BC Legal Management Association
Richmond, BC
- Other
You will work closely with lawyers across several practice areas, including commercial litigation, personal injury, and employment law, providing direct support on a variety of files and…
Added 27 mins ago
I
General Manager (Grand Prairie)
Indigo
AB · Alberta, Canada
- Full-time
The General Manager (Grand Prairie) is accountable for every aspect of the store’s performance, ensuring all areas of the store are achieving key results. They are responsible for leading a…
Added 27 mins ago
NB
Senior Mortgage Underwriter Bilingual Alt A
National Bank of Canada
Canada
- Full-time
…clients, regardless of their financial background. With the support, training, and resources to grow, you'll make a real impact while advancing your career. Reporting to the Manager,…
Added 27 mins ago
FF
Territory Manager
Flanagan Foodservice Inc.
Dartmouth, NS
- $65,000 to $75,000 CAD / year
- Full-time
Provide support for the management of credits and accounts receivables.
Added 27 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Vaudreuil-Dorion, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 27 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 27 mins ago
TC
Finance Manager
The Crump Group, Inc.
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Crump Group is hiring a proactive, systems-savvy Finance Manager to lead finance partnership with our Sales and Marketing teams and play a key role in company-wide FP&A. You will be the…
Added 27 mins ago
WO
Supervisor/Charge (Point of Care Testing & Specimen Management) - Corporate Lab Admin-- Multiple Sites
William Osler Health System
Brampton, ON
- Full-time
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 27 mins ago
PE
Human Resources Generalist
PEGASUS EVO-LUTION INC.
Mississauga, ON
- Full-time
…on-site. Operating out of our Mississauga facility, you will support our workforce across Canada, the US, and the UK, establishing robust policies, managing payroll, and fostering a…
Added 27 mins ago
IC
Recovery Program Coordinator - RFT - DPR-01 (40 hours)
Island Crisis Care Society
Nanaimo, BC
- $30.95 to $35.52 CAD / hour
- Full-time
Under the direction of the Program Manager coordinates communication and daily program activities to create a safe, structured, and predictable therapeutic environment. Ensures that…
Added 27 mins ago
M
Sr. Marketing Manager, Core Surgical Innovations
Medtronic
Brampton, ON · CAN-ON Brampton
- Full-time
The Sr. Marketing Manager leads marketing strategy and execution for the Core Surgical Innovations portfolio, translating customer and market needs into plans that support portfolio growth…
Added 27 mins ago
MI
Project/Technical Buyer
Moog Inc.
Halifax, NS
- Full-time
Support the negotiation of complex or unique purchase terms and conditions.
Added 27 mins ago
IT Service Technician
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
Reporting to the Manager, IT Operations, the IT Services Technician provides a broad range of technical support to the Ridgetown Campus community. The incumbent works closely with Computing…

YNCU

IT Help Desk Support I

Kitchener, ON, Canada

On-site

$53,000 to $62,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $53,000 to $62,000 CAD / year
Job type: Full-time
Workplace: On-site
Apply by: Nov 22, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

IT Help Desk Support I

Who We Are

Great banking should feel effortless. The kind where things just work, the right information is easy to find, and the next step feels natural. At YNCU, we’re focused on making banking simpler, more intuitive, and more useful in the moments that matter. So instead of making people think about how banking works, we make it feel like it just does. That’s one of the ways we show care.

YNCU was created by working people and small business owners who pooled their money to make affordable financial services available to one another. They weren’t just customers - they were our founders. That spirit still shapes how we work today.

Innovation is part of our history, too. Credit unions helped introduce some of Canada’s earliest banking innovations, and that mindset continues at YNCU. We’re always looking for unmet needs, better ways to serve members, and simpler experiences that make banking easier to understand and use.

The Role

The IT Help Desk I provides responsive, professional, and customer-focused technical support to the organization’s end users. Serving as the first point of contact for technology-related issues, the IT Help Desk I is responsible for receiving, prioritizing, documenting, troubleshooting, and resolving requests through phone, email, remote desktop, and in-person support.

The IT Help Desk I will combine strong technical troubleshooting skills with excellent customer service, communication, and problem-solving abilities while working collaboratively with the broader IT team.

Serve as the first point of contact for hardware, software, access, and other technology-related issues.
Troubleshoot issues by gathering relevant information, identifying root causes, and determining appropriate solutions.
Guide end users through troubleshooting processes in a clear, patient, and professional manner.
Diagnose and resolve technical issues within the scope of the Help Desk role.
Recognize and escalate complex or unresolved issues to System Administrators, Network Specialists, or IT Help Desk II.
Follow up with users to confirm issues are resolved and ensure a positive customer experience.
Respond to and manage service requests in a timely manner based on priority, severity, and business impact.
Accurately create, categorize, update, and maintain help desk tickets.
Track service metrics and identify recurring issues or opportunities to improve IT processes and support.
Perform basic installation, configuration, maintenance, and updates of hardware, software, peripherals, and related technology.
Provide support for Microsoft Windows, Microsoft 365, Microsoft applications, and Microsoft Azure.
Assist with basic network connectivity and troubleshooting, including TCP/IP, DNS, VPN, routing, and firewalls.
Maintain accurate hardware asset records and assist with IT asset management.
Protect confidential, sensitive, and proprietary information.
Contribute to a collaborative, supportive, and customer service-oriented IT team.
Perform other duties and IT-related projects as assigned.

This position is for an existing vacancy within our team.

How You’ll Succeed (Optional)

Success in this role means providing timely, reliable, and professional technical support while creating a positive experience for every end user. The ideal candidate takes ownership of issues, communicates clearly, follows through on commitments, and contributes to continuous improvement within the IT team.

What we are looking for:

Post-secondary degree, diploma, or certificate in Information Technology, Computer Science, or a related field; equivalent relevant experience will be considered.
1–2 years of experience in a help desk, desktop support, technical support, or similar IT environment preferred.
CompTIA A+ and/or Network+ certification is an asset.
Practical knowledge of current Microsoft Windows operating systems, Microsoft 365, Microsoft applications, and Microsoft Azure.
Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi, VPN, and general networking concepts.
Familiarity with computers, printers, mobile devices, and common workplace technology
Demonstrated troubleshooting and problem-solving abilities.
Strong customer service and end-user support skills.
Ability to occasionally lift and move equipment weighing up to approximately 40 lbs.

The compensation offered to the successful applicant for this role will be determined by the candidate’s relevant skills and experience and internal equity. More information about our total rewards package will be available during the hiring process.

Reports to: Manager, IT Operations & Infrastructure

Job Type: Regular Full-Time

Work Location: On-site, 38 Executive Place, Kitchener

What You’ll Love About Working Here

At YNCU, you are more than an employee. You are part of a purpose driven team that strengthens local communities and champions the credit union difference. We believe banking locally matters, and every day our team helps members build stronger financial futures through personalized advice, trusted relationships, and community support.

As a people first organization, we are committed to an environment where employees feel supported, valued, and empowered to grow. Through professional development, wellness initiatives, volunteering, and collaborative team experiences, we invest in our people because they are at the heart of everything we do. Programs like our Good Neighbours Employee Volunteer Program and Monthly Staff Donation Draws give employees a direct voice in supporting the causes that matter most to them and their communities.

When you join our team, you become part of a collaborative culture that values authenticity, growth, and making a meaningful impact in the communities we serve. Some benefits that will support you:

Competitive compensation and incentive programs
100% employer-paid health benefits
Wellness benefits and resources to help you thrive both at work and at home, including mental health support, fitness programs, wellness breaks, and mindfulness resources
7% Matching pension plan
Paid vacation and personal days
Ongoing learning, training, and development opportunities
A free banking account and preferred employee rates on lending and investment products
Recognition and community engagement programs
Paid volunteer opportunities and community involvement initiatives
Professional development and certification reimbursement

Employer Awards and Recognitions

Certified B Corporation® organization committed to social and environmental impact
2025 Southwestern Ontario?
??s Top Employers
Waterloo Area’s Top Employers 2025
The Career Directory 2025: Canada’s Best Employers for Recent Graduates
2025 Canada’s Healthy Workplace Month Great Employer
Ontario Living Wage Network

Check out our current openings at https://jobs.dayforcehcm.com/yncu/CANDIDATEPORTAL

YNCU strives to be a diverse workplace reflective of the communities that we live in. We are committed to a diverse workforce and invite everyone to apply. YNCU makes hiring decisions solely on qualifications, merit, and business needs at the time.

YNCU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.

Your Neighbourhood Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process. Please contact Human Resources at careers@yncu.com.

Apply About employer

More about this job

Responsibilities

Provide first-line technical support for hardware, software, access, and connectivity issues through phone, email, remote desktop, and in-person channels. Document and prioritize service requests, troubleshoot and resolve issues within role scope, escalate complex cases, maintain IT assets, and follow up with users.

Requirements

A post-secondary degree, diploma, or certificate in IT, computer science, or a related field is sought, though equivalent relevant experience may be considered; 1–2 years of related support experience is preferred. Candidates should have practical knowledge of Microsoft systems and basic networking, strong troubleshooting and customer service skills, and the ability to occasionally move equipment weighing up to approximately 40 pounds.

Skills

Technical Troubleshooting
Customer Service
End-User Support
Problem-Solving
Microsoft Windows
Microsoft 365
Microsoft Azure
TCP/IP
DNS
DHCP
Wi-Fi
VPN
Hardware And Software Installation
Help Desk Ticket Management
IT Asset Management
Communication

Benefits

Competitive Compensation And Incentive Programs
Employer-Paid Health Benefits
Wellness Benefits And Resources
Matching Pension Plan
Paid Vacation And Personal Days
Learning, Training, And Development Opportunities
Free Banking Account
Preferred Employee Rates On Lending And Investment Products
Recognition And Community Engagement Programs
Paid Volunteer Opportunities
Professional Development And Certification Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Desktop Support
Technical Support
Microsoft Windows
Microsoft 365
Microsoft Applications
Microsoft Azure
TCP/IP
DNS
DHCP
Wi-Fi
VPN
Routing
Firewalls
Hardware
Software
Printers
Mobile Devices
Remote Desktop
Service Requests
Help Desk Tickets
IT Asset Management
CompTIA A+
CompTIA Network+
Root Cause Analysis
Network Connectivity
Financial Services
Credit Union

Report this job