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Added 6 mins ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
The Solutions Architect, Salesforce Migrations is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the…
Added 4 hours ago
J
Chief Solution Architect (Pre-sales, AI + Data Transformation)
Jobgether
Canada
- Full-time
…In this role, you will work at the intersection of technical architecture, business strategy, and consultative sales, helping enterprise organizations unlock the full potential of emerging…
Added 7 hours ago
WI
Lead Electrical Engineer, Mission Critical Buildings
WSP in Canada
AB · Edmonton, AB
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 8 hours ago
Y
Business Analyst with banking experience
Yochana
Toronto, ON
- Full-time
Strong knowledge of Branch Banking systems, processes, customer journeys and frontline/advisor workflows.
Added 8 hours ago
C
Senior Software Developer
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
As a Senior Software Developer, you’ll be a technical leader within an engagement team, responsible for the architecture and delivery of complex digital solutions on Palantir Foundry.…
Added 11 hours ago
B
Data Integrity Lead
BGIS
Toronto, ON
- Full-time
Partner with BI, IT, and system owners to prototype and operationalize automated controls, without owning platforms or analytics solutions.
Added 11 hours ago
D
Solutions Architect
dentsu
Calgary, AB
- Full-time
We're looking for a Solutions Architect to partner with some of the world's most recognized brands and help them unlock the full power of the Adobe ecosystem. In this highly visible role,…
Added 12 hours ago
MU
Director, Enterprise Technology Architecture
McGill University
Sherbrooke, QC
- Full-time
This role serves as a trusted and strategic advisor to business and technology leaders, ensuring that technology investments and transformation initiatives, are delivered toward a coherent…
Added 13 hours ago
SAP SuccessFactors Employee Central Payroll - Senior Manager
EY
AB · Ottawa, ON · Toronto, ON · Calgary, AB
Act as the primary advisor to HR and Payroll leaders on SAP SuccessFactors Payroll strategy and execution.
Added 14 hours ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
…providers, and technology teams to design and deliver reporting solutions, dashboards, key performance indicators, and analytical insights that improve transparency, efficiency, and risk…
Added 15 hours ago
T
Senior Audit Manager, (Business Intelligence & Analytics)
TD
Toronto, ON
- Full-time
Oversee the design, development, and maintenance of dashboards and reporting solutions that support audit planning, audit execution, risk assessment, issue management, and strategic…
Added 15 hours ago
C
Apps Dev Tech Lead Analyst - Vice President
Citi
Mississauga, ON
- Full-time
Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
Added 15 hours ago
C
Senior Cloud and DevOps Engineer - Vice President
Citi
Mississauga, ON
- Full-time
Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
Added 15 hours ago
A
Technology Strategy & Transformation Senior Manager
Accenture
Toronto, ON · Montreal, QC
- Full-time
Earn the trust of senior leaders at client organizations and partner with them to create strategic solutions at the intersection of business, technology, and operations.
Added 16 hours ago
H
Presales Consultant
HP
Mississauga, ON
- Full-time
The Personal Systems Technical Consultant (TC) serves as a trusted technical advisor to HP sales teams, partners, and customers. This role helps drive business outcomes by understanding…
Added 16 hours ago
D
Chief Solution Architect (Pre-sales, AI + Data Transformation)
Datatonic
Remote, Canada
- Full-time
- Remote
…consulting and technical execution required for cutting-edge data solutions in the cloud. We partner with clients to push the limits of leading technology by combining our expertise in…
Added 17 hours ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS004)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Act as a technical subject matter expert and advisor for critical systems.
Added 18 hours ago
JA
OT Cyber Security Advisor
JR Automation
Toronto, ON
- Full-time
The Cybersecurity Advisor ensures consistency of project solutions that are cyber secure by design. That is, according to defined cybersecurity policy, technical roadmap, and Customer…
Added 1 day ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
We are seeking an experienced Copilot Cloud Solution Architect to serve as a trusted advisor and technical leader for Microsoft's strategic Retail & Consumer Goods customers.
Added 1 day ago
C
Agentic AI Architect
CGI
Toronto, ON
- Full-time
Architecture design and solution design experience with Agentic AI and Traditional AI solutions - including aspects like cost, scalability, security, performance, and maintainability
Added 1 day ago
KR
Senior Business Analyst
KTek Resourcing
Toronto, ON
- $90,000 to $1,000,000 CAD / year
- Full-time
Strong knowledge of Branch Banking systems, processes, customer journeys and frontline/advisor workflows.
Added 1 day ago
C
Applications Development Technology Lead
Citi
Mississauga, ON
- Full-time
Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
Added 1 day ago
JI
Lead Analytics Engineer & Data Platform Lead
J.D. Irving, Limited
Saint John, NB
- Full-time
The successful candidate combines strong technical expertise with business acumen and serves as a trusted advisor to business stakeholders, technology teams, and analytics resources across…
Added 1 day ago
CO
Distinguished Engineer / Ingénieur(e) émérite – Voyages d’affaires et dépenses
Capital One
Toronto, ON
- Full-time
…company would build, where your work directly shapes innovative solutions that impact millions of…
Added 1 day ago
B
Data Integrity Lead
BGIS
Toronto, ON
- Full-time
Partner with BI, IT, and system owners to prototype and operationalize automated controls, without owning platforms or analytics solutions.

Yochana

Business Analyst with banking experience

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: 15+ years of experience in Banking / Financial Services, with significant experience in Retail and Branch Banking.
Posting language: English
Posted: Oct 29, 2026

Original job description

Business Analyst with banking experience

Lead Business Analyst – Branch Banking & Offer Management Transformation

Domain: Retail Banking / Branch Banking / Offer Management

Program: Large-scale, multi-million-dollar banking transformation

Role Overview

We are looking for a seasoned Lead Business Analyst with 15+ years of banking experience and a proven track record of leading business analysis for large, multi-million-dollar transformation programs involving multiple business units, technology platforms, data sources, risk/decision engines and customer-facing banking systems.

This is a high-visibility leadership role, not a traditional BA position. The candidate must be capable of independently driving a complex transformation program, working directly with senior business and technology leaders, managing competing stakeholder priorities, navigating significant leadership scrutiny, and converting ambiguous business objectives into clear, executable requirements.

Mandatory Experience

15+ years of experience in Banking / Financial Services, with significant experience in Retail and Branch Banking.

Proven experience as a Lead / Principal BA on multi-million-dollar banking transformation programs.

Strong knowledge of Branch Banking systems, processes, customer journeys and frontline/advisor workflows.

Hands-on experience with Offer Management, Next Best Offer or Next Best Action capabilities.

Experience defining how customer products, interactions, inquiries, profile data and needs are used to generate relevant offers.

Strong understanding of customer data, eligibility rules, decision engines, risk engines and AI/ML or propensity models used for real-time customer decisioning.

Experience working across a complex ecosystem of multiple upstream and downstream banking systems, APIs, data platforms and integration layers.

Demonstrated ability to perform end-to-end impact analysis across business processes, applications, integrations and data flows.

Proven ability to convert vague, incomplete and ambiguous business needs into clear, concrete and achievable requirements, features, user stories and acceptance criteria.

Strong experience driving requirements from discovery through design, development, testing, UAT, implementation and post-production stabilization.

Stakeholder & Leadership Management

The candidate must have demonstrated experience:

Working directly with senior executives, business heads, product leaders, technology executives, architects, risk, compliance, operations and delivery teams.

Leading large requirements and solution workshops involving multiple business and technology stakeholders.

Managing conflicting stakeholder priorities and driving teams toward decisions and closure.

Communicating complex business and technology issues in a concise, executive-friendly manner.

Presenting risks, dependencies, options, recommendations and decisions to senior leadership.

Operating successfully within programs receiving significant executive and leadership scrutiny.

Challenging assumptions and pushing back constructively when requirements or proposed solutions are unclear or unrealistic.

Taking end-to-end ownership and accountability rather than functioning only as a requirements/documentation BA.

Key Responsibilities

Serve as the Lead BA and requirements owner for the transformation program.

Drive requirements across Branch Banking, CRM, Customer 360, Offer Management, Product, Risk, Decisioning, Data and downstream platforms.

Map the complete journey from customer interaction → customer/product data → eligibility/risk/model decisioning → offer selection → real-time presentation → customer acceptance → fulfillment → outcome tracking.

Identify cross-system impacts, dependencies, risks and gaps early in the delivery lifecycle.

Translate strategic business objectives into actionable capabilities, features, requirements, user stories, business rules and acceptance criteria.

Drive alignment among Business, Product, Architecture, Data, Risk, Technology, QA and Operations.

Maintain end-to-end requirements and business outcome traceability.

Support solution design, testing, UAT, implementation and production readiness.

Proactively escalate critical risks and decisions with clear business impact and recommended options.

Act as the trusted bridge between senior business leadership and technology delivery teams.

Apply About employer

More about this job

Responsibilities

Lead business analysis and own end-to-end requirements for a large banking transformation spanning branch banking, CRM, customer data, offer management, risk, decisioning, and downstream platforms. Align business and technology stakeholders, assess cross-system impacts and risks, and support solution design, testing, implementation, and production readiness.

Requirements

Requires 15+ years of banking or financial services experience, including significant retail and branch banking experience, and a track record leading multi-million-dollar transformation programs. Candidates must have hands-on offer management or next-best-action experience, strong knowledge of customer data and decisioning ecosystems, and the ability to lead senior stakeholders and turn ambiguous needs into actionable requirements.

Skills

Lead Business Analysis
Retail Banking
Branch Banking
Offer Management
Next Best Offer
Next Best Action
Customer Journey Mapping
Requirements Management
Stakeholder Management
Impact Analysis
Customer Data
Eligibility Rules
Decision Engines
Risk Engines
AI/ML and Propensity Models
UAT

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Banking
Banking Transformation
Offer Management
Next Best Offer
Next Best Action
CRM
Customer 360
Customer Data
Customer Journeys
Eligibility Rules
Decision Engines
Risk Engines
AI/ML
Propensity Models
Real-Time Decisioning
APIs
Data Platforms
Integration Layers
Impact Analysis
Requirements Traceability
User Stories
Acceptance Criteria
Solution Design
UAT
Production Readiness
Stakeholder Management
Executive Communication
Risk and Compliance
Business Analysis

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