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Added 5 hours ago
PI
Senior Analyst, Portfolio Management
PSP Investments | Investissements PSP
Montreal, QC
- Full-time
The Senior Analyst, Portfolio Management supports the Capital Planning & Sustainability workstreams by executing analytical tasks related to capital planning models, market and macro data…
Added 6 hours ago
SI
Q&A Tester
Securim Inc.
Ottawa, ON
- Contract
…system meets the agreed business requirements and is fit for production use. Acts as the bridge between business users, the project team and the vendor or development team, and provides the…
Added 18 hours ago
A
Senior SAP Programmer Analyst TRBK
ATB
Remote, Canada
- Full-time
- Remote
As ATB’s next TRBK Senior Developer, you're a key technical leader responsible for the end-to-end design, development, and implementation of robust SAP ABAP solutions, with a focus on core…
Added 19 hours ago
A
Senior Functional Analyst, Salesforce Retail CRM
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Functional Analyst, Salesforce Retail CRM, you will serve as the critical functional bridge between business operations, our Business Improvement Partners, and…
Added 21 hours ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 23 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 23 hours ago
LC
Senior Product Analyst, People Technology & Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
We are seeking a Senior Product Analyst, People Technology & Analytics to support the governance, lifecycle management, and optimization of our Microsoft 365 product and licensing portfolio.
Added 1 day ago
S
Systems Analyst III
Seaspan
North Vancouver, BC
- Full-time
The Systems Analyst III is key in maintaining Oracle operational excellence of Oracle system by directly supporting end users with appropriate urgency and priority, and in designing and…
Added 1 day ago
UC
Databricks Data Platform Engineer
Univedge Consulting LLC
Canada
- Contract
As a Senior Databricks Data Platform Engineer, you will own the engineering, automation, and day-to-day health of our enterprise Databricks Lakehouse platform. This is a platform-first…
Added 1 day ago
N
Senior Finance Analyst, Operations Finance & Analytics
Napoleon
Barrie, ON
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 1 day ago
XS
Security Analyst / Engineer / Architect
XChange Software Inc
Mississauga, ON
- Contract
· Communicates trade-offs clearly and credibly with senior stakeholders.
Added 1 day ago
M
Senior Platform Support Analyst with data cloud
Maarut
Toronto, ON
- Contract
years of relevant experience in application/production support, preferably
Added 1 day ago
RB
Network Operations Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Network Operations Analyst is responsible for monitoring and supporting RBC's global network environment on a 24/7/365 basis while leveraging artificial intelligence capabilities and…
Added 1 day ago
N
Analyst, Continuous Improvement
Nutrien
Saskatoon, SK
- Full-time
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs…
Added 1 day ago
N
Analyst, Continuous Improvement
Nutrien
Calgary, AB
- Full-time
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs…
Added 1 day ago
R
Network Operations Analyst
RBC
Toronto, ON
- Full-time
The Network Operations Analyst is responsible for monitoring and supporting RBC's global network environment on a 24/7/365 basis while leveraging artificial intelligence capabilities and…
Added 1 day ago
S
Programmer Analyst II – Client Service Delivery System
SereneAid
Fredericton, NB
- Full-time
The role involves a combination of application maintenance, production support, database programming, reporting, application enhancements, data conversion, and project-based development.…
Added 1 day ago
S
Programmer Analyst II – Community and Connected Care
SereneAid
Fredericton, NB
- Full-time
Service New Brunswick (SNB) is seeking an experienced Programmer Analyst II – Community and Connected Care to join the Provincial Health Application Services (PHAS) team. The successful…
Added 1 day ago
CA
Senior Procurement Analyst (Onsite)
Collins Aerospace
Ottawa, ON
- Full-time
We are currently hiring a Senior Procurement Analyst for the Missions systems Procurement team in Ottawa - CA
Added 1 day ago
Y
Business Analyst with banking experience
Yochana
Toronto, ON
- Full-time
8. Support solution design, testing, UAT, implementation and production readiness.
Added 1 day ago
XS
Security Analyst / Engineer / Architect
XChange Software Inc
Mississauga, ON
- Contract
· Communicates trade-offs clearly and credibly with senior stakeholders.
Added 1 day ago
AI
Accounting Analyst
American Iron & Metal (AIM)
Montreal, QC
- Full-time
We are seeking a detail-oriented and analytical Senior Accounting Analyst to join our finance team. This role plays a key part in financial reporting, analysis, and process improvement,…
Added 1 day ago
GM
Geomatics Analyst
GEO Morphix Ltd.
Milton, ON
- $60,000 to $75,000 CAD / year
- Internship
The Geomatics Analyst role provides technical support in geographic information systems (GIS), spatial data processing and analysis, cartography, data management, and general geospatial…
Added 1 day ago
GM
Geomatics Analyst
GEO Morphix Ltd.
Mississippi Mills, ON
- $60,000 to $75,000 CAD / year
- Internship
The Geomatics Analyst role provides technical support in geographic information systems (GIS), spatial data processing and analysis, cartography, data management, and general geospatial…
Added 1 day ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…

Yochana

Business Analyst with banking experience

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: 15+ years of experience in Banking / Financial Services, with significant experience in Retail and Branch Banking.
Posting language: English
Posted: Oct 29, 2026

Original job description

Business Analyst with banking experience

Lead Business Analyst – Branch Banking & Offer Management Transformation

Domain: Retail Banking / Branch Banking / Offer Management

Program: Large-scale, multi-million-dollar banking transformation

Role Overview

We are looking for a seasoned Lead Business Analyst with 15+ years of banking experience and a proven track record of leading business analysis for large, multi-million-dollar transformation programs involving multiple business units, technology platforms, data sources, risk/decision engines and customer-facing banking systems.

This is a high-visibility leadership role, not a traditional BA position. The candidate must be capable of independently driving a complex transformation program, working directly with senior business and technology leaders, managing competing stakeholder priorities, navigating significant leadership scrutiny, and converting ambiguous business objectives into clear, executable requirements.

Mandatory Experience

15+ years of experience in Banking / Financial Services, with significant experience in Retail and Branch Banking.

Proven experience as a Lead / Principal BA on multi-million-dollar banking transformation programs.

Strong knowledge of Branch Banking systems, processes, customer journeys and frontline/advisor workflows.

Hands-on experience with Offer Management, Next Best Offer or Next Best Action capabilities.

Experience defining how customer products, interactions, inquiries, profile data and needs are used to generate relevant offers.

Strong understanding of customer data, eligibility rules, decision engines, risk engines and AI/ML or propensity models used for real-time customer decisioning.

Experience working across a complex ecosystem of multiple upstream and downstream banking systems, APIs, data platforms and integration layers.

Demonstrated ability to perform end-to-end impact analysis across business processes, applications, integrations and data flows.

Proven ability to convert vague, incomplete and ambiguous business needs into clear, concrete and achievable requirements, features, user stories and acceptance criteria.

Strong experience driving requirements from discovery through design, development, testing, UAT, implementation and post-production stabilization.

Stakeholder & Leadership Management

The candidate must have demonstrated experience:

Working directly with senior executives, business heads, product leaders, technology executives, architects, risk, compliance, operations and delivery teams.

Leading large requirements and solution workshops involving multiple business and technology stakeholders.

Managing conflicting stakeholder priorities and driving teams toward decisions and closure.

Communicating complex business and technology issues in a concise, executive-friendly manner.

Presenting risks, dependencies, options, recommendations and decisions to senior leadership.

Operating successfully within programs receiving significant executive and leadership scrutiny.

Challenging assumptions and pushing back constructively when requirements or proposed solutions are unclear or unrealistic.

Taking end-to-end ownership and accountability rather than functioning only as a requirements/documentation BA.

Key Responsibilities

Serve as the Lead BA and requirements owner for the transformation program.

Drive requirements across Branch Banking, CRM, Customer 360, Offer Management, Product, Risk, Decisioning, Data and downstream platforms.

Map the complete journey from customer interaction → customer/product data → eligibility/risk/model decisioning → offer selection → real-time presentation → customer acceptance → fulfillment → outcome tracking.

Identify cross-system impacts, dependencies, risks and gaps early in the delivery lifecycle.

Translate strategic business objectives into actionable capabilities, features, requirements, user stories, business rules and acceptance criteria.

Drive alignment among Business, Product, Architecture, Data, Risk, Technology, QA and Operations.

Maintain end-to-end requirements and business outcome traceability.

Support solution design, testing, UAT, implementation and production readiness.

Proactively escalate critical risks and decisions with clear business impact and recommended options.

Act as the trusted bridge between senior business leadership and technology delivery teams.

Apply About employer

More about this job

Responsibilities

Lead business analysis and own end-to-end requirements for a large banking transformation spanning branch banking, CRM, customer data, offer management, risk, decisioning, and downstream platforms. Align business and technology stakeholders, assess cross-system impacts and risks, and support solution design, testing, implementation, and production readiness.

Requirements

Requires 15+ years of banking or financial services experience, including significant retail and branch banking experience, and a track record leading multi-million-dollar transformation programs. Candidates must have hands-on offer management or next-best-action experience, strong knowledge of customer data and decisioning ecosystems, and the ability to lead senior stakeholders and turn ambiguous needs into actionable requirements.

Skills

Lead Business Analysis
Retail Banking
Branch Banking
Offer Management
Next Best Offer
Next Best Action
Customer Journey Mapping
Requirements Management
Stakeholder Management
Impact Analysis
Customer Data
Eligibility Rules
Decision Engines
Risk Engines
AI/ML and Propensity Models
UAT

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Banking
Banking Transformation
Offer Management
Next Best Offer
Next Best Action
CRM
Customer 360
Customer Data
Customer Journeys
Eligibility Rules
Decision Engines
Risk Engines
AI/ML
Propensity Models
Real-Time Decisioning
APIs
Data Platforms
Integration Layers
Impact Analysis
Requirements Traceability
User Stories
Acceptance Criteria
Solution Design
UAT
Production Readiness
Stakeholder Management
Executive Communication
Risk and Compliance
Business Analysis

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