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Added 18 mins ago
N
Analyst, Continuous Improvement
Nutrien
Saskatoon, SK
- Full-time
Independently lead root cause analyses on high-impact, complex recurring issues and synthesize business intelligence for presentation to senior leadership
Added 48 mins ago
LI
Sr. Business Analyst - Training and Change Management
Lotus IT Solutions
Toronto, ON
- Contract
The Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Business Analyst with expertise in training development…
Added 48 mins ago
LI
Senior Business Analyst
Lotus IT Solutions
Toronto, ON
- Contract
Document business and system requirements, user stories, acceptance criteria, business rules, process models, and data needs
Added 48 mins ago
LI
Business Analyst - Senior
Lotus IT Solutions
Toronto, ON
- Contract
The Government Services Integration Cluster (Ministry of Public and Business Service Delivery and Procurement) is seeking a Senior Business Analyst with expertise in training development,…
Added 48 mins ago
LI
Senior Business Analyst
Lotus IT Solutions
Toronto, ON
- Contract
Document business and system requirements, user stories, acceptance criteria, business rules, process models, and data needs.
Added 48 mins ago
N
Analyst, Continuous Improvement
Nutrien
Calgary, AB
- Full-time
Independently lead root cause analyses on high-impact, complex recurring issues and synthesize business intelligence for presentation to senior leadership
Added 1 hour ago
RT
Sr. Business Analyst
Russell Tobin
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Duration: 225 business days (possible extension)
Added 1 hour ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Technical Support Analyst L3.
Added 1 hour ago
TC
Director of Information Technology
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Langley (District), BC · Langley, BC
- Full-time
…you’ll report to the Chief Operating Officer and work alongside senior leaders across three provinces to make our technology secure, connected and easy to use. You’ll lead the work that…
Added 1 hour ago
TC
Director of Information Technology, Full-Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
…you’ll report to the Chief Operating Officer and work alongside senior leaders across three provinces to make our technology secure, connected and easy to use. You’ll lead the work that…
Added 1 hour ago
KD
Premier·ère analyste financier·ère | Senior Financial Analyst
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 1 hour ago
R
Network Operations Analyst
RBC
Toronto, ON
- Full-time
The Network Operations Analyst is responsible for monitoring and supporting RBC's global network environment on a 24/7/365 basis while leveraging artificial intelligence capabilities and…
Added 1 hour ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Technical Support Analyst L3.
Added 1 hour ago
S
Corporate Senior Financial AnalystBusiness Planning, Finance
Sanya’k̓ula
Burnaby, BC
- Full-time
The Corporate Senior Financial Analyst communicates with all members of the business planning team, Financial Services and corporate senior operational staff. In addition to gathering and…
Added 1 hour ago
J
Senior Application Security Analyst
Jobgether
Canada
- $140,000 to $175,000 CAD / year
- Full-time
…cloud-based platforms, endpoints, and infrastructure. As a Senior Application Security Analyst, you will help refine and deliver an application security program that protects systems,…
Added 2 hours ago
IG
Senior IT Business Analyst
Insight Global
Mirabel, QC
- Full-time
We’re looking for a Senior IT Business Analyst specializing in SAP HR/HCM to support and enhance an SAP ECC6 environment.
Added 2 hours ago
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Senior Procurement Analyst (Onsite)
Collins Aerospace
Ottawa, ON
- Full-time
We are currently hiring a Senior Procurement Analyst for the Missions systems Procurement team in Ottawa - CA
Added 2 hours ago
IR
Legal Analyst
Integrated Resources, Inc ( IRI )
Mississauga, ON
- $30 to $35 CAD / hour
- Contract
The Legal Analyst role provides key operational, administrative, and practical legal support to Client Canada's in-house legal and compliance team. Working under the guidance of senior…
Added 2 hours ago
Y
Business Analyst with banking experience
Yochana
Toronto, ON
- Full-time
…be capable of independently driving a complex transformation program, working directly with senior business and technology leaders, managing competing stakeholder priorities, navigating…
Added 2 hours ago
GO
Senior Policy Planning Research Analyst
Government of Newfoundland and Labrador
St. John's, NL
- $39.95 to $44.7 CAD / hour
- Full-time
The Senior Policy, Planning & Research Analyst supports the Office of Immigration and Multiculturalism’s efforts to attract and recruit French-speaking and bilingual newcomers to…
Added 2 hours ago
RI
Senior Business Analyst – ERP/EAM Implementation
Raas Infotek
AB · Edmonton, AB
- Contract
Job role: Senior Business Analyst – ERP/EAM Implementation
Added 2 hours ago
RI
Senior Business Analyst – ERP/EAM Implementation
Raas Infotek
AB · Edmonton, AB
- Contract
Job role: Senior Business Analyst – ERP/EAM Implementation
Added 2 hours ago
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Senior Analyst, Budgeting and Internal Reporting (Finance) (Hybrid/Telework)
Radio-Canada
Montreal, QC
- Full-time
CBC/Radio Canada’s Finance Team is looking for a Senior Analyst to support the Digital Products & Innovation (DP&I) division.
Added 2 hours ago
SR
Senior Business Analyst
Swim Recruiting
St. John's, NL
- Contract
Contract opportunity for an experienced Senior Business Analyst supporting the modernization of apprenticeship and trades certification services for a public-sector organization in St.…
Added 2 hours ago
AI
Accounting Analyst
American Iron & Metal (AIM)
Montreal, QC
- Full-time
We are seeking a detail-oriented and analytical Senior Accounting Analyst to join our finance team. This role plays a key part in financial reporting, analysis, and process improvement,…

Yochana

Business Analyst with banking experience

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: 15+ years of experience in Banking / Financial Services, with significant experience in Retail and Branch Banking.
Posting language: English
Posted: Oct 29, 2026

Original job description

Business Analyst with banking experience

Lead Business Analyst – Branch Banking & Offer Management Transformation

Domain: Retail Banking / Branch Banking / Offer Management

Program: Large-scale, multi-million-dollar banking transformation

Role Overview

We are looking for a seasoned Lead Business Analyst with 15+ years of banking experience and a proven track record of leading business analysis for large, multi-million-dollar transformation programs involving multiple business units, technology platforms, data sources, risk/decision engines and customer-facing banking systems.

This is a high-visibility leadership role, not a traditional BA position. The candidate must be capable of independently driving a complex transformation program, working directly with senior business and technology leaders, managing competing stakeholder priorities, navigating significant leadership scrutiny, and converting ambiguous business objectives into clear, executable requirements.

Mandatory Experience

15+ years of experience in Banking / Financial Services, with significant experience in Retail and Branch Banking.

Proven experience as a Lead / Principal BA on multi-million-dollar banking transformation programs.

Strong knowledge of Branch Banking systems, processes, customer journeys and frontline/advisor workflows.

Hands-on experience with Offer Management, Next Best Offer or Next Best Action capabilities.

Experience defining how customer products, interactions, inquiries, profile data and needs are used to generate relevant offers.

Strong understanding of customer data, eligibility rules, decision engines, risk engines and AI/ML or propensity models used for real-time customer decisioning.

Experience working across a complex ecosystem of multiple upstream and downstream banking systems, APIs, data platforms and integration layers.

Demonstrated ability to perform end-to-end impact analysis across business processes, applications, integrations and data flows.

Proven ability to convert vague, incomplete and ambiguous business needs into clear, concrete and achievable requirements, features, user stories and acceptance criteria.

Strong experience driving requirements from discovery through design, development, testing, UAT, implementation and post-production stabilization.

Stakeholder & Leadership Management

The candidate must have demonstrated experience:

Working directly with senior executives, business heads, product leaders, technology executives, architects, risk, compliance, operations and delivery teams.

Leading large requirements and solution workshops involving multiple business and technology stakeholders.

Managing conflicting stakeholder priorities and driving teams toward decisions and closure.

Communicating complex business and technology issues in a concise, executive-friendly manner.

Presenting risks, dependencies, options, recommendations and decisions to senior leadership.

Operating successfully within programs receiving significant executive and leadership scrutiny.

Challenging assumptions and pushing back constructively when requirements or proposed solutions are unclear or unrealistic.

Taking end-to-end ownership and accountability rather than functioning only as a requirements/documentation BA.

Key Responsibilities

Serve as the Lead BA and requirements owner for the transformation program.

Drive requirements across Branch Banking, CRM, Customer 360, Offer Management, Product, Risk, Decisioning, Data and downstream platforms.

Map the complete journey from customer interaction → customer/product data → eligibility/risk/model decisioning → offer selection → real-time presentation → customer acceptance → fulfillment → outcome tracking.

Identify cross-system impacts, dependencies, risks and gaps early in the delivery lifecycle.

Translate strategic business objectives into actionable capabilities, features, requirements, user stories, business rules and acceptance criteria.

Drive alignment among Business, Product, Architecture, Data, Risk, Technology, QA and Operations.

Maintain end-to-end requirements and business outcome traceability.

Support solution design, testing, UAT, implementation and production readiness.

Proactively escalate critical risks and decisions with clear business impact and recommended options.

Act as the trusted bridge between senior business leadership and technology delivery teams.

Apply About employer

More about this job

Responsibilities

Lead business analysis and own end-to-end requirements for a large banking transformation spanning branch banking, CRM, customer data, offer management, risk, decisioning, and downstream platforms. Align business and technology stakeholders, assess cross-system impacts and risks, and support solution design, testing, implementation, and production readiness.

Requirements

Requires 15+ years of banking or financial services experience, including significant retail and branch banking experience, and a track record leading multi-million-dollar transformation programs. Candidates must have hands-on offer management or next-best-action experience, strong knowledge of customer data and decisioning ecosystems, and the ability to lead senior stakeholders and turn ambiguous needs into actionable requirements.

Skills

Lead Business Analysis
Retail Banking
Branch Banking
Offer Management
Next Best Offer
Next Best Action
Customer Journey Mapping
Requirements Management
Stakeholder Management
Impact Analysis
Customer Data
Eligibility Rules
Decision Engines
Risk Engines
AI/ML and Propensity Models
UAT

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Banking
Banking Transformation
Offer Management
Next Best Offer
Next Best Action
CRM
Customer 360
Customer Data
Customer Journeys
Eligibility Rules
Decision Engines
Risk Engines
AI/ML
Propensity Models
Real-Time Decisioning
APIs
Data Platforms
Integration Layers
Impact Analysis
Requirements Traceability
User Stories
Acceptance Criteria
Solution Design
UAT
Production Readiness
Stakeholder Management
Executive Communication
Risk and Compliance
Business Analysis

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