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Added 53 mins ago
VB
Senior Financial Analyst - 12 month contract
Vaco by Highspring
Toronto, ON
- $45 to $50 CAD / hour
- Contract
Role: The Senior Financial Analyst will play a key role in supporting the company’s financial reporting, technical accounting, and business decision-making processes. This role requires…
Added 3 hours ago
NB
Senior Analyst - SSI Expert
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior SSI Analyst in the Capital Markets Operations team at National Bank means acting as a specialist in OTC operations and payment processes. This role allows you to make a…
Added 3 hours ago
AH
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- Temporary
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Added 7 hours ago
M
RQ11734 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
clear future-state requirements. The Senior Business Analyst elicits, analyzes,
Added 7 hours ago
RH
Data Engineer
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- $40 to $60 CAD / hour
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Added 9 hours ago
M
RQ11731 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
clear future-state requirements. The Senior Business Analyst elicits, analyzes,
Added 10 hours ago
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Analyst, Continuous Improvement
Nutrien
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- Full-time
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Added 11 hours ago
LI
Sr. Business Analyst - Training and Change Management
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Added 11 hours ago
LI
Senior Business Analyst
Lotus IT Solutions
Toronto, ON
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Prepare decisions, presentations, options analyses, and recommendations for senior stakeholders and executive audiences
Added 11 hours ago
LI
Business Analyst - Senior
Lotus IT Solutions
Toronto, ON
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The Government Services Integration Cluster (Ministry of Public and Business Service Delivery and Procurement) is seeking a Senior Business Analyst with expertise in training development,…
Added 11 hours ago
LI
Senior Business Analyst
Lotus IT Solutions
Toronto, ON
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Prepare decisions, presentations, reports, options analyses, and recommendations for senior stakeholders.
Added 11 hours ago
N
Analyst, Continuous Improvement
Nutrien
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- Full-time
The Analyst, Accounts Payable & T&E Continuous Improvement, is a strategic role responsible for proactively driving end-to-end process transformation and operational excellence within…
Added 11 hours ago
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Sr. Business Analyst
Russell Tobin
Toronto, ON
- $70 to $80 CAD / hour
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Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, reporting, integration, and operational requirements.
Added 11 hours ago
SR
Sr. Maximo Resource
Swim Recruiting
Vancouver, BC
- $115,000 to $125,000 CAD / year
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Long term opportunity for an experienced Technical Business Analyst supporting the modernization and transformation of a major Asset Management Platform.
Added 11 hours ago
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Director of Information Technology
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
…you’ll report to the Chief Operating Officer and work alongside senior leaders across three provinces to make our technology secure, connected and easy to use. You’ll lead the work that…
Added 11 hours ago
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Director of Information Technology, Full-Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
…you’ll report to the Chief Operating Officer and work alongside senior leaders across three provinces to make our technology secure, connected and easy to use. You’ll lead the work that…
Added 12 hours ago
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Sr. Salesforce Administrator/ Business Analyst
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The Senior Salesforce Administrator / Business Analyst will support and optimize Salesforce Media Cloud as a critical platform for media planning, forecasting, revenue operations, order…
Added 12 hours ago
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Programmer Analyst II – Client Service Delivery System
SereneAid
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- Full-time
Minimum 10 years of demonstrated experience as a Senior Programmer Analyst, covering both programming and systems analysis.
Added 12 hours ago
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Programmer Analyst II – Community and Connected Care
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Added 12 hours ago
IG
Senior IT Business Analyst
Insight Global
Mirabel, QC
- Full-time
We’re looking for a Senior IT Business Analyst specializing in SAP HR/HCM to support and enhance an SAP ECC6 environment.
Added 12 hours ago
UT
Senior Business Analyst # 26-27442
US Tech Solutions
St. John's, NL · Greater St. John's Metropolitan Area
- $70 to $80 USD / hour
- Contract
We are seeking an experienced Senior Business Analyst to support an enterprise application modernization project focused on improving business processes, system functionality, and digital…
Added 12 hours ago
S
Senior Business Analyst
StafinGo
St. John's, NL
- Contract
StafinGo Is Hiring | Senior Business Analyst – Business Transformation & Modernization
Added 12 hours ago
Y
Business Analyst with banking experience
Yochana
Toronto, ON
- Full-time
Lead Business Analyst – Branch Banking & Offer Management Transformation
Added 12 hours ago
IG
Senior IT Business Analyst- SAP HR
Insight Global
Mirabel, QC
- Full-time
The Senior IT Business Analyst, SAP HR position is based in Mirabel, Quebec. This role will investigate incidents and change requests, gather and translate business requirements, recommend…
Added 12 hours ago
RI
Senior Business Analyst – ERP/EAM Implementation
Raas Infotek
AB · Edmonton, AB
- Contract
Job role: Senior Business Analyst – ERP/EAM Implementation

Yochana

Business Analyst with banking experience

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: 15+ years of experience in Banking / Financial Services, with significant experience in Retail and Branch Banking.
Posting language: English
Posted: Oct 29, 2026

Original job description

Business Analyst with banking experience

Lead Business Analyst – Branch Banking & Offer Management Transformation

Domain: Retail Banking / Branch Banking / Offer Management

Program: Large-scale, multi-million-dollar banking transformation

Role Overview

We are looking for a seasoned Lead Business Analyst with 15+ years of banking experience and a proven track record of leading business analysis for large, multi-million-dollar transformation programs involving multiple business units, technology platforms, data sources, risk/decision engines and customer-facing banking systems.

This is a high-visibility leadership role, not a traditional BA position. The candidate must be capable of independently driving a complex transformation program, working directly with senior business and technology leaders, managing competing stakeholder priorities, navigating significant leadership scrutiny, and converting ambiguous business objectives into clear, executable requirements.

Mandatory Experience

15+ years of experience in Banking / Financial Services, with significant experience in Retail and Branch Banking.

Proven experience as a Lead / Principal BA on multi-million-dollar banking transformation programs.

Strong knowledge of Branch Banking systems, processes, customer journeys and frontline/advisor workflows.

Hands-on experience with Offer Management, Next Best Offer or Next Best Action capabilities.

Experience defining how customer products, interactions, inquiries, profile data and needs are used to generate relevant offers.

Strong understanding of customer data, eligibility rules, decision engines, risk engines and AI/ML or propensity models used for real-time customer decisioning.

Experience working across a complex ecosystem of multiple upstream and downstream banking systems, APIs, data platforms and integration layers.

Demonstrated ability to perform end-to-end impact analysis across business processes, applications, integrations and data flows.

Proven ability to convert vague, incomplete and ambiguous business needs into clear, concrete and achievable requirements, features, user stories and acceptance criteria.

Strong experience driving requirements from discovery through design, development, testing, UAT, implementation and post-production stabilization.

Stakeholder & Leadership Management

The candidate must have demonstrated experience:

Working directly with senior executives, business heads, product leaders, technology executives, architects, risk, compliance, operations and delivery teams.

Leading large requirements and solution workshops involving multiple business and technology stakeholders.

Managing conflicting stakeholder priorities and driving teams toward decisions and closure.

Communicating complex business and technology issues in a concise, executive-friendly manner.

Presenting risks, dependencies, options, recommendations and decisions to senior leadership.

Operating successfully within programs receiving significant executive and leadership scrutiny.

Challenging assumptions and pushing back constructively when requirements or proposed solutions are unclear or unrealistic.

Taking end-to-end ownership and accountability rather than functioning only as a requirements/documentation BA.

Key Responsibilities

Serve as the Lead BA and requirements owner for the transformation program.

Drive requirements across Branch Banking, CRM, Customer 360, Offer Management, Product, Risk, Decisioning, Data and downstream platforms.

Map the complete journey from customer interaction → customer/product data → eligibility/risk/model decisioning → offer selection → real-time presentation → customer acceptance → fulfillment → outcome tracking.

Identify cross-system impacts, dependencies, risks and gaps early in the delivery lifecycle.

Translate strategic business objectives into actionable capabilities, features, requirements, user stories, business rules and acceptance criteria.

Drive alignment among Business, Product, Architecture, Data, Risk, Technology, QA and Operations.

Maintain end-to-end requirements and business outcome traceability.

Support solution design, testing, UAT, implementation and production readiness.

Proactively escalate critical risks and decisions with clear business impact and recommended options.

Act as the trusted bridge between senior business leadership and technology delivery teams.

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More about this job

Responsibilities

Lead business analysis and own end-to-end requirements for a large banking transformation spanning branch banking, CRM, customer data, offer management, risk, decisioning, and downstream platforms. Align business and technology stakeholders, assess cross-system impacts and risks, and support solution design, testing, implementation, and production readiness.

Requirements

Requires 15+ years of banking or financial services experience, including significant retail and branch banking experience, and a track record leading multi-million-dollar transformation programs. Candidates must have hands-on offer management or next-best-action experience, strong knowledge of customer data and decisioning ecosystems, and the ability to lead senior stakeholders and turn ambiguous needs into actionable requirements.

Skills

Lead Business Analysis
Retail Banking
Branch Banking
Offer Management
Next Best Offer
Next Best Action
Customer Journey Mapping
Requirements Management
Stakeholder Management
Impact Analysis
Customer Data
Eligibility Rules
Decision Engines
Risk Engines
AI/ML and Propensity Models
UAT

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Banking
Banking Transformation
Offer Management
Next Best Offer
Next Best Action
CRM
Customer 360
Customer Data
Customer Journeys
Eligibility Rules
Decision Engines
Risk Engines
AI/ML
Propensity Models
Real-Time Decisioning
APIs
Data Platforms
Integration Layers
Impact Analysis
Requirements Traceability
User Stories
Acceptance Criteria
Solution Design
UAT
Production Readiness
Stakeholder Management
Executive Communication
Risk and Compliance
Business Analysis

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