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Closed listing

Yochana

Intermediate Technical Support Engineer

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Name – Intermediate Technical Support Engineer

Type of hiring – Fulltime/Subcon

Location – Toronto, ON (Hybrid (2-3 days a week)

Job Description:

We are looking for an Intermediate Technical Support Engineer with strong experience in VMware, Windows Server administration, Linux environments, and IT service management processes. The ideal candidate will be responsible for server deployments, infrastructure support, incident management, and maintaining enterprise environments

Roles & Responsibilities:

Manage and support VMware vSphere environments, including virtual machines (VMs) and VM templates.
Build, configure, and maintain Windows servers and related infrastructure services.
Administer Active Directory services, including DHCP, DNS, and Group Policy Objects (GPOs).
Perform Linux deployment, configuration, and administration activities, with Red Hat Linux experience considered an asset.
Handle incidents, service requests, and change management activities through ServiceNow.
Support server hardware setup, maintenance, and troubleshooting as required.
Collaborate with cross-functional teams to ensure stable and secure infrastructure operations.
Maintain system documentation and follow organizational processes and standards.

Qualifications & Skills:

Strong hands-on experience with VMware vSphere, virtual machines, and VM templates.
Experience building and administering Windows Server environments.
Strong knowledge of Active Directory, DHCP, DNS, and GPO management.
Experience with Linux administration; familiarity with Red Hat Linux is an advantage.
Working knowledge of ServiceNow, Incident Management, and Change Management processes.
Understanding of server hardware installation, maintenance, and troubleshooting.
Strong analytical, problem-solving, and communication skills.
Ability to work effectively in a hybrid and collaborative environment.

About employer

More about this job

Responsibilities

Manage VMware environments, deploy and administer Windows and Linux servers, and support enterprise infrastructure and server hardware. Handle incidents, service requests, and changes through ServiceNow while maintaining documentation and collaborating to ensure stable, secure operations.

Requirements

Requires hands-on experience with VMware vSphere, Windows Server, Active Directory services, and Linux administration; Red Hat Linux experience is an asset. Candidates should have working knowledge of ServiceNow and IT service management processes, server hardware support experience, and strong analytical, problem-solving, and communication skills.

Skills

VMware vSphere
Virtual Machines
VM Templates
Windows Server Administration
Active Directory
DHCP
DNS
Group Policy Objects
Linux Administration
Red Hat Linux
ServiceNow
Incident Management
Change Management
Server Hardware Troubleshooting
Infrastructure Support
System Documentation

Visa sponsorship

Not detected in the job text

Keywords

VMware vSphere
Virtual Machines
VM Templates
Windows Server
Active Directory
DHCP
DNS
Group Policy Objects
Linux
Red Hat Linux
ServiceNow
Incident Management
Service Requests
Change Management
Server Deployments
Server Hardware
Infrastructure Support
Enterprise Environments
System Documentation
IT Service Management
Troubleshooting
Hybrid Work
Cross-Functional Collaboration

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