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ServiceNow Principal Platform Architect

  • Canada

Contract

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Contract
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

The ServiceNow Principal Platform Architect serves as the senior-most technical authority for ServiceNow platform strategy, architecture, governance, and transformation programs. This role provides architectural leadership across multiple ServiceNow product lines, ensuring scalable, secure, and business-aligned platform solutions while guiding executive stakeholders and delivery teams.

Key Responsibilities

  • Define and own enterprise-wide ServiceNow platform architecture and roadmap.
  • Lead solution architecture across ITSM, ITOM, ITAM, SPM, HRSD, SecOps, CSM, FSM, and custom applications.
  • Provide architecture governance and oversee platform standards, design authority, and technical quality.
  • Advise C-level stakeholders on platform strategy, modernization, AI adoption, and digital transformation.
  • Lead complex architecture workshops and executive design sessions.
  • Define integration, security, data, CMDB, and platform governance strategies.
  • Mentor architects and senior consultants across large-scale transformation programs.
  • Drive adoption of ServiceNow best practices and Expert Services methodologies.
  • Support pre-sales activities, solution reviews, estimations, and strategic pursuits.

Required Experience

  • 10+ years of IT industry experience.
  • 7+ years of ServiceNow architecture experience.
  • Multiple enterprise-wide ServiceNow implementations.
  • Experience leading global ServiceNow transformation initiatives.
  • Strong expertise across multiple ServiceNow product suites.
  • Proven executive stakeholder management experience.

Mandatory Certifications

  • ServiceNow Certified Technical Architect (CTA)
  • Certified System Administrator (CSA)
  • Multiple CIS certifications across ServiceNow products

Preferred Skills

  • Enterprise Architecture
  • Platform Governance
  • AI & Automation Strategy
  • CMDB Architecture
  • Integration Architecture
  • Cloud Platforms (Azure/AWS/GCP)
  • Executive Advisory & Consulting
More about this job

Responsibilities

Own enterprise-wide ServiceNow architecture and roadmap, lead solution architecture across multiple product lines, and govern platform standards, security, integrations, data, and technical quality. Advise executive stakeholders on modernization, AI adoption, and transformation while mentoring architects and supporting strategic pursuits.

Requirements

Requires 10+ years of IT experience, 7+ years of ServiceNow architecture experience, multiple enterprise implementations, and experience leading global transformation initiatives. Candidates must hold ServiceNow CTA and CSA certifications, have multiple CIS certifications, demonstrate expertise across product suites, and have executive stakeholder management experience.

Skills

  • ServiceNow Platform Architecture
  • Enterprise Architecture
  • ITSM
  • ITOM
  • ITAM
  • SPM
  • HRSD
  • SecOps
  • CSM
  • FSM
  • Platform Governance
  • CMDB Architecture
  • Integration Architecture
  • AI and Automation Strategy
  • Executive Advisory
  • Cloud Platforms

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Management & Leadership
  • Consulting
  • Software

Keywords

  • ServiceNow
  • Certified Technical Architect (CTA)
  • Certified System Administrator (CSA)
  • CIS Certifications
  • ITSM
  • ITOM
  • ITAM
  • SPM
  • HRSD
  • SecOps
  • CSM
  • FSM
  • Enterprise Architecture
  • Platform Governance
  • CMDB
  • Integration Architecture
  • Security Architecture
  • AI Adoption
  • Automation Strategy
  • Digital Transformation
  • Cloud Platforms
  • Azure
  • AWS
  • GCP
  • Executive Advisory
  • Architecture Governance
  • Expert Services Methodologies
  • Pre-Sales
  • Global Transformation Initiatives

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