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Added 29 mins ago
Assistant General Manager
Blue Shock Executive Search
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
Job Description: The Assistant General Manager is responsible for overseeing, in tandem with the General Manager, all aspects of the Front of the House operations to ensure a seamless and…
Added 45 mins ago
Restaurant General Manager - Lakeview Lounge (Contract)
AccorHotel
Lake Louise, AB
Full-time
Fairmont Chateau Lake Louise is seeking a dynamic Restaurant Manager. Reporting to the Assistant Director of Food & Beverage, this position will be responsible for the effective and…
Added 1 hour ago
Assistant General Manager, Clockwork & Library Bar
AccorHotel
Toronto, ON
Full-time
Responsible for the ongoing day-to-day front-of-house operations of the venue. The Assistant General Manager works under the direction of the General Manager and provides leadership and…
Added 2 hours ago
Restaurant assistant manager
Tim Hortons Québec
Magnetawan, ON
Full-time
Plan, organize, direct, control and evaluate daily operations
Added 2 hours ago
Grocery Sales Associate (Full-Time & Part-Time) - Eataly Sherway Gardens
Eataly North America
Toronto, ON
$17.6 CAD / hour
Full-time · Part-time
The Grocery Sales Associate stocks and displays products in the retail departments (Grocery, Housewares, and Produce) and provides outstanding guest service. Reports to the Assistant Store…
Added 9 hours ago
Assistant manager, restaurant
Mary Brown's Chicken
Burnaby, BC
Full-time
Ensure health and safety regulations are followed
Added 13 hours ago
assistant store manager, Charlottetown, PEI
Starbucks Coffee Company
Charlottetown, PE · Stratford, PE
$52,600 to $63,050 CAD / year
Full-time
…by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a…
Added 15 hours ago
Food and Beverage Supervisor - Sherwood Inn
ClubLink
Port Carling, ON
Full-time
Complete in a timely manner all tasks as directed by the Food and Beverage Manager & Assistant Food & Beverage Manager.
Added 15 hours ago
Assistant Food and Beverage Manager - (Year Round)
ClubLink
Port Carling, ON
Full-time
The Assistant Food and Beverage Manager is responsible for assisting the Food and Beverage Manager in promoting and ensuring Member and Resort guest satisfaction. The Assistant Food and…
Added 15 hours ago
Assistant Restaurant Manager
Montanas BBQ & Bar
Lloydminster, AB
Full-time
Montana's is hiring an Assistant Manager at our Lloydminster location!
Added 16 hours ago
Assistant Catering Manager | Full-Time | Spruce Meadows
Oak View Group
Calgary, AB
Full-time
The Assistant Catering Manager provides support and assistance with Catering activities as well, aiding the other department managers in the profitable management of food & beverage…
Added 17 hours ago
assistant store manager, Truro, NS
Starbucks Coffee Company
Truro, NS
$52,600 to $63,050 CAD / year
Full-time
…by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a…
Added 17 hours ago
assistant manager, restaurant
Dairy Queen
Cold Lake, AB
Full-time
Negotiate arrangements with suppliers for food and other supplies
Added 18 hours ago
Assistant Manager – Food & Beverage Operations
Sheraton Hotels & Resorts
Toronto, ON · East York, ON
Full-time
Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning…
Added 19 hours ago
Assistant Restaurant Manager
Recipe Unlimited
Lloydminster, AB
Montana's is hiring an Assistant Manager at our Lloydminster location!
Added 19 hours ago
restaurant assistant manager
Stacked
Goderich, ON
Full-time
Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
Added 20 hours ago
Assistant B&F Manager
Renaissance Edmonton Airport Hotel
Edmonton, AB
We're on the hunt for a dynamic Assistant Beverage & Food Manager to champion our passionate team at the Renaissance. If you thrive in a vibrant, fast-paced environment and are ready to…
Added 21 hours ago
Barista Supervisor - Blue Chip Cafe
AMS of UBC
Vancouver, BC
The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its…
Added 21 hours ago
Assistant Department Manager, Bakery
Save-On-Foods
Duncan, BC
Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 21 hours ago
Assistant Department Manager, Grocery
Save-On-Foods
Warman, SK
Full-time
With over 175 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company. Committed to its core values of service, people, innovation, fun and…
Added 21 hours ago
Assistant Department Manager, Centre of Store
Save-On-Foods
Vancouver, BC · Kerrisdale - Vancouver BC
Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 21 hours ago
Assistant Department Manager, Meat
Save-On-Foods
Kamloops, BC · Sahali - Kamloops BC
Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 21 hours ago
Assistant Department Manager, Produce
Save-On-Foods
Vancouver, BC · Kerrisdale - Vancouver BC
Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 21 hours ago
Assistant Department Manager, Restaurant
Save-On-Foods
Duncan, BC
Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 21 hours ago
Assistant Department Manager, Produce
Save-On-Foods
Duncan, BC
Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…

Yogen Früz

Operations Representative

Markham, ON, Canada

Pay: Compensation: $65,000–$80,000 annually, based on experience and qualifications
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 1-3 years of experience in retail, hospitality, food service, QSR, or a customer-facing operations role.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Compensation: $65,000–$80,000 annually, based on experience and qualifications

Work Location: Markham, ON - On-site position

Overview

The Operations Representative serves as the primary liaison between franchised locations and the corporate office, supporting multi-unit operations, financial performance, and franchisee relationships.

This role supports brands including Yogen Früz, Pinkberry, Yogurty's, Sweet Jesus, and YEH! Yogurt.

Key Responsibilities

Conduct regular in-store visits, including operational audits and coaching sessions.
Support franchisees and store teams in executing company standards and operational best practices.
Monitor store performance and identify opportunities to improve customer experience and operational efficiency.
Ensure compliance with brand standards, food safety, OHSA, and ESA regulations.
Provide hands-on coaching and support to franchisees and store employees.
Assist with new store openings, onboarding, and training initiatives.
Deliver ongoing operational training and support across multiple locations.
Support the execution of brand promotions, product launches, and operational initiatives.
Assist franchisees with local store marketing efforts and community engagement opportunities.
Help build positive franchisee relationships through regular communication and support.
Address and resolve franchisee and customer concerns professionally and promptly.
Act as a liaison between franchisees and corporate departments to ensure effective communication and follow-through.

Qualifications (Required)

1-3 years of experience in retail, hospitality, food service, QSR, or a customer-facing operations role.
Previous experience in a supervisory, team lead, assistant manager, or multi-location support role is considered an asset.
Strong communication, interpersonal, and relationship-building skills.
Ability to coach, train, and support store teams in a fast-paced environment.
Demonstrated ability to maintain operational standards and deliver excellent customer experiences.
Strong organizational, problem-solving, and time management skills.
Food Handler Certification (or willingness to obtain).
Proficient in Microsoft Office Suite.
Valid driver's license and access to a reliable vehicle.
Willingness to travel extensively (100% field-based role), including travel across Canada and infrequent international travel as required.
Open availability (evenings/weekends as needed)

Nice to Have

Experience in a franchise system working directly with franchisees
Background in Business Consultant, District Manager, or Area Manager roles
Experience with QSR brands
Experience supporting new store openings

Commitment to Equity & Accessibility

We are an equal opportunity employer committed to diversity, inclusion, and accessibility. Accommodations are available throughout the recruitment process and during employment, in accordance with the AODA and Ontario Human Rights Code.

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More about this job

Responsibilities

Conduct store visits, audits, and coaching across multiple locations to support franchisees, improve operational performance, and ensure compliance with brand, food safety, and employment standards. Support openings, training, promotions, local marketing, and communication between franchisees and corporate teams while resolving franchisee and customer concerns.

Requirements

Requires 1–3 years of experience in retail, hospitality, food service, QSR, or customer-facing operations, along with strong communication, coaching, organizational, and problem-solving skills. Candidates need Microsoft Office proficiency, a Food Handler Certification or willingness to obtain one, a valid driver's license and reliable vehicle, and availability for extensive travel and occasional evenings or weekends.

Skills

Operational Auditing
Franchisee Support
Coaching
Training
Store Performance Monitoring
Customer Experience
Food Safety Compliance
OHSA Compliance
ESA Compliance
New Store Openings
Operational Standards
Local Store Marketing
Relationship Building
Problem-Solving
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Franchise Operations
Multi-Unit Operations
Franchisee Relations
Operational Audits
Operational Best Practices
Store Performance
Customer Experience
Food Safety
OHSA
ESA
Coaching
Training
New Store Openings
Onboarding
Brand Promotions
Product Launches
Local Store Marketing
Community Engagement
QSR
Food Handler Certification
Microsoft Office Suite
Field-Based Operations
Retail
Hospitality
Food Service

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