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Added 10 mins ago
Food and Beverage Supervisor - Sherwood Inn
ClubLink
Port Carling, ON
Full-time
Complete in a timely manner all tasks as directed by the Food and Beverage Manager & Assistant Food & Beverage Manager.
Added 10 mins ago
Assistant Food and Beverage Manager - (Year Round)
ClubLink
Port Carling, ON
Full-time
The Assistant Food and Beverage Manager is responsible for assisting the Food and Beverage Manager in promoting and ensuring Member and Resort guest satisfaction. The Assistant Food and…
Added 40 mins ago
Technologist Assistant, UCVM Community Care Clinic
University of Calgary
Calgary, AB
Full-time
The TA (Technologist Assistant) reports directly to the Lead RVT, or the Manager, Community Care Clinic. They may also receive functional direction from faculty members, especially when it…
Added 1 hour ago
Merchandiser, Hourly Part Time Afternoon
Loblaw Companies Limited
Renfrew, ON
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
Retail Sales Lead
POP MART
Toronto, ON
Part-time
You'll serve as the Leader on Duty when the Store Manager or Assistant Store Manager is unavailable, providing direction to the team, driving sales performance, and ensuring our stores…
Added 2 hours ago
Retail Sales Lead
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Added 2 hours ago
Operations Consultant - Flex
sephora.com
Mississauga, ON
$19.2 to $22.6 CAD / hour
Full-time
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 2 hours ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Bridgewater, NS
Internship
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 2 hours ago
Dietetics Program Assistant
The University of British Columbia
Vancouver, BC
$4,314 to $4,532 CAD / month
Full-time
…welfare decisions, institutional risk, or non-routine laboratory safety, research or technical decisions are referred to the Dietetics Program Manager, Director of Dietetics or other…
Added 2 hours ago
Operations Consultant - Part Time
Sephora
West Vancouver, BC
$19.85 to $24.8 CAD / hour
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Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 2 hours ago
assistant manager, restaurant
Dairy Queen
Cold Lake, AB
Full-time
Ensure health and safety regulations are followed
Added 3 hours ago
Reatil Assistant Manager
POP MART
Halton Hills, ON
$23.2 to $28.2 CAD / hour
Full-time
At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As an Assistant Store Manager, you'll play a critical leadership role in delivering…
Added 3 hours ago
Maintenance Assistant - Casual
COGIR Real Estate
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Full-time
Reporting to the Maintenance Manager, the Maintenance Assistant executes routine repairs and carries out minor maintenance operations with a focus on providing superior customer service to…
Added 3 hours ago
Dietetics Program Assistant
University of British Columbia
Vancouver, BC · UBCV | Food, Nutrition and Health Building (FNH)
$4,314 to $4,532 CAD / month
Full-time
…welfare decisions, institutional risk, or non-routine laboratory safety, research or technical decisions are referred to the Dietetics Program Manager, Director of Dietetics or other…
Added 4 hours ago
Assistant Manager - Rooms Operations
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restaurant assistant manager
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Staffing Assistant – Staffing and Scheduling – Part Time
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The Staffing Assistant is an integral member of the Staffing and Scheduling Department and the Hospital and reports directly to the Manager of Staff and Scheduling. The Staffing Assistant…
Added 4 hours ago
International Admissions Client Services Assistant
Carleton University
Ottawa, ON
Other
…person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives…
Added 4 hours ago
Facilities Operations Assistant
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Full-time
Reporting to the Facilities Manager, the Facilities Operations Assistant is responsible for the day-to-day operations and maintenance of EFW clinical and administrative facilities. This…
Added 4 hours ago
Maintenance Assistant - Casual
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Reporting to the Maintenance Manager, the Maintenance Assistant executes routine repairs and carries out minor maintenance operations with a focus on providing superior customer service to…
Added 5 hours ago
Base Operations Graveyard Janitor
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Reports to: Base Operations Assistant Manager
Added 5 hours ago
Assistant Service Manager - OpenRoad Toyota Port Moody
OpenRoad Auto Group
Port Moody, BC
Full-time
Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
Added 5 hours ago
Operations Consultant - Flex
Sephora
Saskatoon, SK
$17 to $20 CAD / hour
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 5 hours ago
On-Call Child Care Program Leader – South Okanagan
YMCA of Southern Interior BC
Penticton, BC · Penticton 1, BC
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Maintain safety and supervision in accordance with licensing requirements
Added 6 hours ago
3rd cook - Blue Chip Cafe
AMS of UBC
Vancouver, BC
Perform any other task as directed by supervisors, assistant manager and manager

Yogen Früz

Operations Representative

Markham, ON, Canada

Pay: Compensation: $65,000–$80,000 annually, based on experience and qualifications
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 1-3 years of experience in retail, hospitality, food service, QSR, or a customer-facing operations role.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Compensation: $65,000–$80,000 annually, based on experience and qualifications

Work Location: Markham, ON - On-site position

Overview

The Operations Representative serves as the primary liaison between franchised locations and the corporate office, supporting multi-unit operations, financial performance, and franchisee relationships.

This role supports brands including Yogen Früz, Pinkberry, Yogurty's, Sweet Jesus, and YEH! Yogurt.

Key Responsibilities

Conduct regular in-store visits, including operational audits and coaching sessions.
Support franchisees and store teams in executing company standards and operational best practices.
Monitor store performance and identify opportunities to improve customer experience and operational efficiency.
Ensure compliance with brand standards, food safety, OHSA, and ESA regulations.
Provide hands-on coaching and support to franchisees and store employees.
Assist with new store openings, onboarding, and training initiatives.
Deliver ongoing operational training and support across multiple locations.
Support the execution of brand promotions, product launches, and operational initiatives.
Assist franchisees with local store marketing efforts and community engagement opportunities.
Help build positive franchisee relationships through regular communication and support.
Address and resolve franchisee and customer concerns professionally and promptly.
Act as a liaison between franchisees and corporate departments to ensure effective communication and follow-through.

Qualifications (Required)

1-3 years of experience in retail, hospitality, food service, QSR, or a customer-facing operations role.
Previous experience in a supervisory, team lead, assistant manager, or multi-location support role is considered an asset.
Strong communication, interpersonal, and relationship-building skills.
Ability to coach, train, and support store teams in a fast-paced environment.
Demonstrated ability to maintain operational standards and deliver excellent customer experiences.
Strong organizational, problem-solving, and time management skills.
Food Handler Certification (or willingness to obtain).
Proficient in Microsoft Office Suite.
Valid driver's license and access to a reliable vehicle.
Willingness to travel extensively (100% field-based role), including travel across Canada and infrequent international travel as required.
Open availability (evenings/weekends as needed)

Nice to Have

Experience in a franchise system working directly with franchisees
Background in Business Consultant, District Manager, or Area Manager roles
Experience with QSR brands
Experience supporting new store openings

Commitment to Equity & Accessibility

We are an equal opportunity employer committed to diversity, inclusion, and accessibility. Accommodations are available throughout the recruitment process and during employment, in accordance with the AODA and Ontario Human Rights Code.

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More about this job

Responsibilities

Conduct store visits, audits, and coaching across multiple locations to support franchisees, improve operational performance, and ensure compliance with brand, food safety, and employment standards. Support openings, training, promotions, local marketing, and communication between franchisees and corporate teams while resolving franchisee and customer concerns.

Requirements

Requires 1–3 years of experience in retail, hospitality, food service, QSR, or customer-facing operations, along with strong communication, coaching, organizational, and problem-solving skills. Candidates need Microsoft Office proficiency, a Food Handler Certification or willingness to obtain one, a valid driver's license and reliable vehicle, and availability for extensive travel and occasional evenings or weekends.

Skills

Operational Auditing
Franchisee Support
Coaching
Training
Store Performance Monitoring
Customer Experience
Food Safety Compliance
OHSA Compliance
ESA Compliance
New Store Openings
Operational Standards
Local Store Marketing
Relationship Building
Problem-Solving
Time Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Franchise Operations
Multi-Unit Operations
Franchisee Relations
Operational Audits
Operational Best Practices
Store Performance
Customer Experience
Food Safety
OHSA
ESA
Coaching
Training
New Store Openings
Onboarding
Brand Promotions
Product Launches
Local Store Marketing
Community Engagement
QSR
Food Handler Certification
Microsoft Office Suite
Field-Based Operations
Retail
Hospitality
Food Service

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