Jobs in Canada

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Added 12 mins ago
KC
Senior Manager - IT Audit, Technology Risk Services
KPMG Canada
Regina, SK
- Full-time
Added 12 mins ago
BT
Senior Tax Manager
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
We are looking for a Senior Tax Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 12 mins ago
KC
Senior Manager - IT Audit, Technology Risk Services
KPMG Canada
Edmonton, AB
- Full-time
Added 12 mins ago
KC
Senior Manager - IT Audit, Technology Risk Services
KPMG Canada
Calgary, AB
- Full-time
Added 12 mins ago
KC
Senior Manager - IT Audit, Technology Risk Services
KPMG Canada
Saskatoon, SK
- Full-time
Added 13 mins ago
BT
Controller
Baker Tilly Canada
Windsor, ON
- Full-time
…statements are complete, reliable, and variance reviewed prior to senior…
Added 13 mins ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
We are looking for a Senior Accountant to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 13 mins ago
B
Technical Program Manager, Forward Deployed Engineering
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
…applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing…
Added 13 mins ago
BT
Senior Staff Accountant, Assurance
Baker Tilly Canada
Dartmouth, NS
- Full-time
We are looking for a Senior Staff Accountant, Assurance to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 13 mins ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are looking for a Senior Accountant – Cross Border Tax to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 13 mins ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Toronto, ON
- Full-time
We are looking for a Senior Accountant – Cross Border Tax to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 13 mins ago
BT
Senior Manager Audit and Assurance
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Audit and Assurance to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 13 mins ago
B
Technical Program Manager, Forward Deployed Engineering
Baseten
Montreal, QC
- $165,000 to $330,000 USD / year
- Full-time
…applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing…
Added 13 mins ago
KC
Senior Manager - IT Audit, Technology Risk Services
KPMG Canada
Winnipeg, MB
- Full-time
Added 43 mins ago
AH
Physiotherapist II
Alberta Health Services
Cardston, AB
- Part-time
…virtual meetings. You will also be able to collaborate with senior clinicians through shared electronic health records to support the delivery of high quality…
Added 43 mins ago
TH
DC OPS PLANNING MANAGER
The Home Depot Canada
Vaughan, ON
- Full-time
Added 43 mins ago
AH
Physiotherapist II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…also be able to share patient information real time with these senior clinicians to assist you in providing high quality…
Added 43 mins ago
AH
Executive Associate
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…and influential Executive Associate to join the Office of the Senior Provincial Director, Health Information Management (HIM). This is a unique opportunity for an experienced advisor and…
Added 43 mins ago
PC
Capital Markets, Prospectus Center of Excellence Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
…transactions, and you’ll have significant interaction with senior company management, teams, bankers, lawyers and other…
Added 58 mins ago
Senior Software Engineer- Toronto
Island
Toronto, ON
Added 1 hour ago
AH
Health Care Aide - Casual
Asura Health Services
AB · Edmonton, AB
- Full-time
Advantage Assist has been delivering exceptional management and care to Alberta's senior living communities for over 20 years. As a privately owned company, we focus on compassion, service,…
Added 1 hour ago
J
Senior Talent Acquisition Advisor
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Talent Acquisition Advisor based in Canada.
Added 1 hour ago
PC
Indirect Tax – Payroll, Senior Associate (Bilingual ENG/FR)
PwC Canada
Toronto, ON
- Full-time
As an Indirect Tax - Payroll Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities…
Added 1 hour ago
S
Site Supervisor S2 Up to 8 FTE, Core Laboratory - Pemberton Health Centre and Whistler Health Centre Laboratories
Sanya’k̓ula
Whistler, BC
- Full-time
Added 1 hour ago
CC
Pharmacy Assistant, L2
CareRx Corporation
Burlington, ON
- $19 to $23 USD / hour
- Full-time
At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care,…

Yokogawa

SERVICE MANAGER

NB, Canada
Chiasson Office, NB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Key Responsibilities - Service Manager

Service Operations
Lead and manage all India service operations for Test & Measurement equipment.
Establish and maintain efficient processes for installation, commissioning, preventive maintenance, calibration, troubleshooting and repair.
Ensure service requests are handled within defined SLA/TAT.
Monitor service backlog, pending repairs, turnaround time and engineer productivity.
Develop processes to minimize repeat failures and customer complaints.
Ensure proper documentation of service reports, repair history and customer records.
Customer Service & Technical Support
Act as the senior escalation point for critical technical and customer issues.
Visit key customers when required to resolve complex service issues.
Develop strong relationships with major accounts, OEMs, R&D organizations, laboratories, PSUs, defence organizations, universities and semiconductor/automotive customers.
Conduct periodic customer satisfaction reviews.
Drive improvement in CSAT/NPS and first-time-fix rate.
Service Revenue & Business Development
Own the service business revenue target.
Develop and grow:
AMC
CMC
Calibration contracts
Extended warranty
Installation & commissioning
Preventive maintenance
Repair services
On-site support contracts
Training services
Identify opportunities for service contract renewal and upselling.
Develop annual service business plans and revenue forecasts.
Work closely with the Sales team to identify service opportunities within existing accounts.
Prepare commercial proposals and negotiate service contracts with customers.
Team Management
Lead and mentor a team of Field Service Engineers, Application/Technical Support Engineers and Service Coordinators.
Plan manpower requirements based on geographical coverage and business growth.
Allocate service calls based on technical capability, location and priority.
Conduct performance reviews and develop individual training plans.
Build technical competency within the service organization.
Establish KPIs for engineers and service personnel.
Calibration & Quality
Manage calibration activities in accordance with applicable standards and company procedures.
Ensure calibration traceability and proper documentation.
Coordinate with accredited calibration laboratories where required.
Ensure service activities comply with quality, EHS and company policies.
Drive corrective and preventive actions for recurring failures.
OEM & Principal Management

Where applicable, manage relationships with international OEM/principal companies.

Responsibilities Include

Technical escalation management
Warranty claims
Spare-parts coordination
Repair authorization
Service training
Product certification
Service documentation
Technical bulletins
Service-level agreements
Joint customer visits

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa

about our Employee Referral process!

Apply About employer

More about this job

Responsibilities

Lead India-wide service operations for test and measurement equipment, ensuring timely installation, maintenance, calibration, repairs, quality compliance, and customer issue resolution. Manage the service team and business revenue, grow service contracts, improve customer satisfaction and service performance, and coordinate with OEMs and principals.

Requirements

The role calls for senior-level experience managing service operations, technical support, customer escalations, and service business development. It also requires the ability to lead and develop field service teams, manage calibration and quality processes, and build relationships with customers and OEMs; no specific education requirement is stated.

Skills

Service Operations Management
Test And Measurement Equipment
Installation And Commissioning
Preventive Maintenance
Calibration
Troubleshooting And Repair
SLA And Turnaround Time Management
Service Revenue Growth
Business Development
Contract Negotiation
Team Leadership And Mentoring
Performance Management
Quality And EHS Compliance
OEM And Principal Management

Visa sponsorship

Not detected in the job text

Keywords

Industrial Automation
Test And Measurement
Service Operations
Installation
Commissioning
Preventive Maintenance
Calibration
Troubleshooting
Repair
Service-Level Agreements
Turnaround Time
Customer Satisfaction
First-Time Fix Rate
AMC
CMC
Extended Warranty
Service Contracts
Revenue Forecasting
Commercial Proposals
Field Service Engineers
Technical Support
Calibration Traceability
Quality Management
EHS
Corrective And Preventive Actions
OEM Management
Warranty Claims
Spare Parts Coordination
Repair Authorization
Semiconductor And Automotive

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