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Added 2 days ago
License Owner & Operator, Edmonton
Stranger Soccer
Edmonton, AB
Full-time
Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Edmonton.
Added 3 days ago
Class 1 Owner Operator - Open Dispatch
Kindersley Transport Ltd.
Saskatoon, SK
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Class 1 Owner Operator - FAST OR TWIC CARD Required
Westfreight Systems
Edmonton, AB
Full-time
Westfreight Systems is looking to hire an Owner Operator interested in running the US lanes. Must have either a TWIC card or Fast card. This role does involve having your own trailer, 53ft…
Added 3 days ago
Class 1 Owner Operator - 8 axle plus
T-Lane Transportation
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T-Lane Transportation is looking for experienced Owner Operator to join their team TODAY!! Can be based in Abbotsford, Calgary or Edmonton. Willing to run crossborder. Must have direct…
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Class 1 Owner Operator - Open Dispatch
Kindersley Transport Ltd.
Winnipeg, MB
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Class 1 Owner Operator - Open Dispatch
Kindersley Transport Ltd.
Edmonton, AB
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Edge Transport is growing and currently looking to recruit experienced class 1 Owner Operators for triaxle/tandem flat deck work. You can be located in Saskatoon, Regina, Edmonton, Calgary,…
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Class 1 Owner Operator - FAST OR TWIC CARD Required
Westfreight Systems
Calgary, AB
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Westfreight Systems is looking to hire an Owner Operator interested in running the US lanes. Must have either a TWIC card or Fast card. This role does involve having your own trailer, 53ft…
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Class 1 Owner Operator - 8 axle plus
T-Lane Transportation
Abbotsford, BC
Full-time
T-Lane Transportation is looking for experienced Owner Operator to join their team TODAY!! Can be based in Abbotsford, Calgary or Edmonton. Willing to run crossborder. Must have direct…
Added 4 days ago
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Added 4 days ago
Business Advisor - Terra Losa Centre, AB
Scotiabank
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Manage an assigned portfolio of high value and/or complex small business owner relationships to achieve retention and other negotiated goals while meeting Scotiabank’s Service Standard
Added 5 days ago
Client Success Manager
York Group
Edmonton, AB
Full-time
Business Address: Ledgeview Business Centre, Unit 600, 9707 – 110 Street NW, Edmonton, AB
Added 5 days ago
Business Advisor - Westlock, AB
Scotiabank
Edmonton, AB
Manage an assigned portfolio of high value and/or complex small business owner relationships to achieve retention and other negotiated goals while meeting Scotiabank’s Service Standard
Added 16 days ago
Future Leaders Program – Management Trainee
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Future Leaders Program – Management Trainee
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Future Leaders Program – Management Trainee
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Future Leaders Program – Management Trainee
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Future Leaders Program – Management Trainee
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Future Leaders Program – Management Trainee
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Added 22 days ago
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York Group

Client Success Manager

Edmonton, AB, T5J 3N6, Canada

Pay: Wage: $83,000 – $93,000 per year, paid bi-monthly
Job type: Full-time
Experience: 1-2 years' experience with Project Management in the construction or real estate sectors
Working hours: 37.5 hours/week
Posting language: English
Posted: Sep 15, 2026

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Original job description

Reports to: Senior Client Success Manager

Employer: York Realty Inc.

Business Address: Ledgeview Business Centre, Unit 600, 9707 – 110 Street NW, Edmonton, AB

Work location: On site at Ledgeview Business Centre, Unit 600, 9707–110 Street NW, Edmonton, Alberta. This is an office-based position with no remote-work option.

Travel: Regular travel to job and client sites within Edmonton and surrounding municipalities is required approximately 1–3 times per week.

Employment Type: Full-time, Permanent, Salary, based on 37.5 hours/week

Wage: $83,000 – $93,000 per year, paid bi-monthly

Language of Work: English

Benefits: Extended health and dental benefits; annual bonus of up to 5% of base salary; 3 weeks’ vacation, 5 sick days and two personal days. Additional benefits may include cell phone and mileage reimbursement, and parking allowance.

Position Summary

The Client Success Manager ensures successful outcomes for tenants and clients in their construction dealings with York Realty Inc. Acting as the primary liaison between York Realty Inc., its tenants, York Construction Inc., and other general contractors, this role oversees construction and development processes to deliver high-quality projects on time and within budget. In this capacity, the Client Success Manager negotiates and administers tenant lease terms, coordinates and monitors contracts for property-related services, and maintains records on project costs and expenses on behalf of York Realty Inc. as property owner, ensuring that all landlord and tenant obligations are met throughout each project.

Key Responsibilities

Owners Representative
- Oversee general contractors completing landlord work in both new build and tenant improvement scenarios.
- Champion projects and guide project teams through the Project Lifecycle
- Maintain consistent communication with the project team including tenants, internal & external stakeholders, contractors, etc.
- Property & Lease Administration
  - Negotiate and administer tenant lease terms and renewals within the managed portfolio, ensuring landlord and tenant obligations under each agreement are met.
  - Prepare and administer contracts for property-related services (e.g., maintenance, security, cleaning) connected to landlord work and tenant improvement projects.
  - Coordinate implementation of repairs, renovations and tenant improvement work; monitor progress and cost of work on behalf of the property owner.
  - Compile and maintain records on project costs, operating expenses and related income; prepare reports and review costs against budget and market terms.
  - Respond to and resolve trouble calls and service requests received from tenants and clients related to ongoing projects.
  - Administer deposits and holdbacks related to lease and construction agreements, ensuring accurate financial record-keeping.
- Project Management
- Initiating
  - Review, interpret and administer tenant lease agreements to ensure landlord obligations are understood and met.
  - Identify and manage project risks in collaboration with stakeholders.
- Planning
  - Lead the develop the Project Plan that defines scope, budget, and schedule in coordination with internal and external teams
- Monitor & Controlling
  - Ensure tenant, client, and corporate quality standards are upheld throughout the project.
  - Manage tenant relationship throughout by understanding their goals and representing their best interests
  - Participate in project meetings and contribute to decision-making
  - Own and manage the project budget, leading the Change Management process (CCN, CO) to track and escalate additional costs.
  - Monitor and control the project schedule, ensuring milestones are met while minimizing delays and cost overruns.
  - Maintain project status reporting and present updates to management and senior leadership.
- Closing
  - Work with project teams and stakeholders to ensure budget and scope closeout.
  - Document Planned vs. Actual project outcomes for lessons learned and continuous improvement initiatives.

What you bring to York

Completion of secondary school (1 year or more program in related areas including but not limited to: Project Management, Construction, Engineering, Business Administration, Finance, or Property Management required
1-2 years' experience with Project Management in the construction or real estate sectors
Competency in MS Office Suite (Word, Excel, Outlook)
Knowledge and experience working with Yardi considered an asset
Proven ability to forge, grow and maintain positive relationships with multiple groups
Sense of urgency and able to manage multiple priorities simultaneously and meet the time demands of unpredictable activities; capable of handling pressure and challenges in a dynamic business environment
Strong attention to detail and work accuracy
Developed interpersonal, communication, and organizational skills
Ability to work collaboratively with a positive attitude

Core Competencies

Problem Solving
Client-focused
Risk Management
Financial Management
Construction Knowledge
Relationship Management
Excellent oral and written communication skills
Excellent organizational skills
Ability to work under pressure, tight deadlines, volume, and in a fast-paced environment
Strong team work skills

** Successful candidate needs to have a valid driver’s license and access to a vehicle as regular site visits are required

Apply About employer

More about this job

Responsibilities

The Client Success Manager acts as the primary liaison between the company, tenants, and contractors to oversee construction and development processes. They are responsible for negotiating lease terms, managing project budgets and schedules, and ensuring all landlord and tenant obligations are met.

Requirements

Candidates must have at least 1-2 years of project management experience in construction or real estate and a minimum of a secondary school education with a related 1-year program. A valid driver's license and access to a vehicle are required for regular site visits.

Skills

Project management
Lease administration
Construction management
Budgeting
Contract administration
Relationship management
Risk management
Financial reporting
Problem solving
Communication
Organizational skills
MS Office Suite
Yardi
Attention to detail
Teamwork

Benefits

Extended health and dental benefits
Annual bonus
Vacation
Sick days
Personal days
Cell phone reimbursement
Mileage reimbursement
Parking allowance

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Construction
Real Estate
Lease Administration
Contract Administration
Budgeting
Risk Management
Yardi
MS Office
Tenant Relations
Property Management
Change Management
Project Lifecycle
Stakeholder Management
Financial Reporting
Site Visits
Landlord Obligations
Tenant Improvements
General Contractors
Project Planning

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