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Added 1 hour ago
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York University

Manager, Maintenance Operations

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: 4 years of management experience in a unionized environment.
Posting language: English
Posted: Oct 1, 2026

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Original job description

Access Full Position Posting

Purpose:

Facilities Services is a team of professionals who are committed to the delivery of support services that strive to enhance the quality of campus life for all students, faculty, staff, and visitors. We are responsible for providing a safe, clean, productive, and well-maintained physical learning and working environment through the effective planning and delivery of professional services in design, construction, maintenance, utilities, caretaking, and grounds. With a commitment to sustainability, equity, diversity and inclusion, Facilities Services works with campus partners to provide exceptional customer service and satisfaction in alignment with the University's core values.Reporting to the Director, Energy Management, the Manager, Maintenance Operations provides leadership for the delivery of repair, corrective maintenance, and related building services across the University's campuses, supporting over 100 academic, research, administrative, residential, and leased facilities, as well as associated infrastructure. The role oversees maintenance activities involving building interiors and exteriors, equipment, and mechanical and structural systems, and supports the implementation of preventive maintenance programs to promote safe, reliable, and well-maintained environments for the University community. The role works closely with Facilities Services colleagues and clients to understand service requirements, prioritize resources, and support the effective delivery of maintenance services that are safe, reliable, and cost-effective. The position also oversees maintenance-related compliance activities and supports continuous improvement initiatives that strengthen service delivery, improve asset reliability, enhance productivity, and contribute to the achievement of established service standards. As a subject matter expert, the Manager provides leadership and guidance to internal and external stakeholders to support effective operations and team performance. The role fosters collaborative working relationships across the University and with external service providers to deliver high-quality service through a lens of equity, diversity, and inclusion. The position is also responsible for maintaining positive labour relations, applying collective agreements, policies, and procedures appropriately, and contributing to the development and implementation of effective budgetary controls.

Education:

Bachelor's degree in a related field, such as Engineering, Building Sciences.

Valid Trade Licence, Electrical, Plumbing, or Millwright (Province of Ontario) or Professional Engineer (P. Eng) designation in good standing with Professional Engineers Ontario (PEO) required. Note: Position requires verification of degree(s)/credential(s)

Experience:

6 years recent and progressive facilities/maintenance experience, including leading maintenance planning/scheduling, preventive maintenance, and unionized trades teams in a complex, multiâ??building environment.

4 years of management experience in a unionized environment.

Experience in building construction/ sciences and maintenance activities are required.

Experience working in a complex post-secondary or public sector environment.

Skills:

Knowledge

Knowledge of building construction principles, building sciences, and building maintenance activities, including their application to the operation, maintenance, and renewal of building systems and infrastructure .

Knowledge of applicable legislative, regulatory, and code requirements, including the Ontario Occupational Health and Safety Act and regulations, the National Fire Code, and the Ontario Building Code, and their application to workplace and building safety compliance.

Knowledge of building automation systems, life safety systems, and other integrated building systems and their operation, monitoring, and control within building environments.

Knowledge of procurement processes.

Understanding of the political landscape. Skills

Effective client relationship management skills with a focus on service excellence and responsiveness in support of a diverse university community.

Effective leadership skills and the ability to build, support, and develop inclusive, high-performing teams while effectively managing supervisory staff and a unionized workforce.

Effective communication and negotiation skills, with the ability to work effectively with clients, colleagues, contractors, and external partners across a broad range of operational and service matters.

Effective organizational and prioritization skills, with the ability to manage multiple operational demands, competing priorities, and time-sensitive issues in a fast-paced environment.

Effective initiative, sound judgment, and the ability to work independently while maintaining effective collaboration with internal and external partners.

Effective project and operational planning skills, including the ability to coordinate resources, manage priorities, and support the delivery of maintenance, repair, and improvement initiatives.

Effective analytical and problem-solving skills, including the ability to identify process improvements, assess operational issues, and implement practical, service-oriented solutions.

Effective crisis management and decision-making skills, with the ability to respond effectively to emergencies, service disruptions, and other sensitive or high-pressure operational situations.

Commitment to fostering a culture of safety, accountability, equity, diversity, inclusion, and continuous improvement in maintenance operations.

Proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint, Access, Visio), project management software (MS Project), computerized maintenance management software (MAXIMO), and commercial drafting software application (AutoCAD).

Additional Notes:

Work is performed in a combination of office, campus, and construction site environments requiring regular travel between University locations.

Access Full Position Posting

Compensation: York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.

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More about this job

Responsibilities

Lead repair, corrective maintenance, preventive maintenance, and related building services across the University's campuses, overseeing building systems, infrastructure, compliance, and maintenance teams. Coordinate with clients, colleagues, and service providers to prioritize resources, manage budgets and labour relations, and improve safety, asset reliability, and service delivery.

Requirements

Requires a bachelor's degree in a related field and either a valid Ontario trade licence in electrical, plumbing, or millwright work, or a Professional Engineer designation in good standing with PEO. Requires six years of progressive facilities or maintenance experience, including maintenance planning and unionized trades teams, plus four years of management experience in a unionized environment and experience in building construction or sciences.

Skills

Facilities Maintenance
Maintenance Planning and Scheduling
Preventive Maintenance
Building Systems
Building Automation Systems
Life Safety Systems
Regulatory Compliance
Unionized Workforce Management
Team Leadership
Project and Operational Planning
Procurement
Crisis Management
Budgetary Controls
MAXIMO
MS Project

Visa sponsorship

Not detected in the job text

Keywords

Facilities Services
Facilities Maintenance
Maintenance Operations
Preventive Maintenance
Corrective Maintenance
Maintenance Planning
Maintenance Scheduling
Building Construction
Building Sciences
Building Systems
Building Automation Systems
Life Safety Systems
Building Infrastructure
Ontario Occupational Health and Safety Act
National Fire Code
Ontario Building Code
Procurement
Unionized Workforce
Labour Relations
Budgetary Controls
MAXIMO
MS Project
AutoCAD
MS Office
Professional Engineer
Ontario Trade Licence
Equity, Diversity, and Inclusion
Continuous Improvement

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