Jobs in Canada

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Added 11 mins ago
LH
Occupational Therapist
Lifemark Health Group
Calgary, AB
- Full-time
We are a proudly Canadian, national healthcare company delivering over 25 years of service excellence across community rehabilitation services, workplace health and wellness, and…
Added 11 mins ago
YY
Human Resources Coordinator
Ya YA Foods Corp.
Toronto, ON
- Full-time
…always striving to exceed expectations on innovation, quality, service, and speed to market. For further information about us, please check our website at…
Added 11 mins ago
AI
Database Administrator – Oracle, SQL Server, AWS RDS
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Work Model: Hybrid (2 days per week in-person at Toronto Canada office preferred) · Candidates must have 10+ years of experience in enterprise database administration, specifically with Oracle and Microsoft SQL Server
Added 11 mins ago
H
Executive Assistant and Administration Manager
Hays
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Our client is a well-established professional services organization seeking an experienced Executive Assistant & Administration Manager to support senior leadership while overseeing…
Added 11 mins ago
LI
Database Administrator
LanceSoft, Inc.
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Candidates must have 10+ years of experience in enterprise database administration, specifically with Oracle and Microsoft SQL Server · Must have skills:
Added 11 mins ago
TM
Data Platform Developer
Tech Manitoba
Winnipeg, MB
- Internship
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…
Added 11 mins ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week · Onsite Requirement: 5 days per week
Added 11 mins ago
MD
Staffing Manager - Human Resources Director 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
Added 11 mins ago
MD
Enterprise Communications and Marketing Director - Communications Manager 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 11 mins ago
Administrative Support (Clerk II) - Branch Integrated Support Services (BISS)
City of Edmonton
AB
Are you an organized, detail-oriented administrative professional looking to support a dynamic team dedicated to public service? The Parks and Roads Services Branch is seeking an…
Added 11 mins ago
SC
Director, Food Services (CSNM), Long Term Care (81357001)
Sodexo Canada Ltd
Scarborough Bluffs Park, ON · Scarborough, Ontario
- Full-time
Embody Sodexo’s core values: Service Spirit, Spirit of Progress and Team Spirit
Added 11 mins ago
MI
Senior Associate Director, Financial Reporting
MUFG Investor Services
Halifax, NS
- Full-time
…alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and…
Added 11 mins ago
UH
Administrative Assistant I
University Health Network
Toronto, ON
- Part-time
Perform reception and patient service duties, including greeting patients and visitors, answering and screening telephone calls and emails, responding to inquiries, relaying messages, and…
Added 11 mins ago
UH
Senior Project & Business Process Analyst - Digital PMO
University Health Network
Toronto, ON
- Contract
Undergraduate Degree in Health Informatics or Administration, Technology, Science, Business, or related field required
Added 11 mins ago
CC
Retail Shift Leader
Canna Cabana
North Bay, ON
- $17.95 to $19.5 CAD / hour
- Full-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 11 mins ago
CC
Assistant Store Manager
Canna Cabana
Winnipeg, MB · Pembina North, Winnipeg, MB
- Full-time
Must have Smart Choices Cannabis Retail Certification
Added 11 mins ago
AC
Analyste Principal(e) - Contrôle Financier, OPEX Et Transformation
Aston Carter
Mirabel, QC
- $50 to $65 CAD / hour
- Contract
Le rôle est offert selon un modèle de travail hybride nécessitant une présence au bureau trois jours par semaine et deux jours en télétravail
Added 11 mins ago
Pharmacist - Casual- Mainstreet
Mint Health + Drugs
Stony Plain, AB
Mint Health + Drugs is a growing healthcare organization with a simple but important purpose: to help people access the care, service, and support they need in the communities we serve.
Added 11 mins ago
CH
Medical Administrator
Canadian Health Solutions
Halifax, NS
- Full-time
Administration and processing of clinical intake forms, questionnaires, pre-employment testing, memory testing, client history, consents and checklists directly with our clients.
Added 11 mins ago
Case Manager - Casual/Relief Position EVENINGS/NIGHTS
CMHA Durham
Oshawa, ON
Participates as a member of a high performance, multi-service team supporting clients living and participating in programs for Addiction and Mental Health supports at the HH
Added 26 mins ago
AC
Global Mobility Tax - Manager
ACCA Careers
Calgary, AB
- Full-time
…data-driven insights, and drive innovative solutions in a global service…
Added 26 mins ago
AC
Manager, Employment Tax & Global Mobility Payroll
ACCA Careers
Calgary, AB
- Full-time
Provide guidance on employee mobility programs, cross-border employment arrangements, compensation structures, and benefits · Work closely with global teams to support multinational clients and deliver coordinated cross-border solutions
Added 26 mins ago
AC
Global Mobility Tax - Senior Associate
ACCA Careers
Calgary, AB
- Full-time
…data-driven insights, and drive innovative solutions in a global service…
Added 26 mins ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
Introduce clients to other service lines within the business to address cross-functional issues and collaborate with Subject Matter Experts (“SMEs”) for integrated solutions.
Added 26 mins ago
VU
Global Mobility Tax - Manager
Vialto UK & Ireland
Toronto, ON
- Full-time
…data-driven insights, and drive innovative solutions in a global service…

YORK1

Customer Fulfillment Specialist

Bracebridge, ON, P1L 0A1, Canada

Compensation: $45,000 - $52,500 annually, based on experience and qualifications. · Full-time · Contract

Apply on york1.bamboohr.com About employer

Applications open in a new tab.

Job details

Pay: Compensation: $45,000 - $52,500 annually, based on experience and qualifications.
Job type: Full-time · Contract
Experience: 2–5 years of experience in customer service, dispatch coordination, logistics, transportation, waste management, construction services, or a related industry.
Posting language: English
Posted: Nov 10, 2026

Original job description

Position: Customer Fulfillment Specialist Classification: Full Time

Compensation: $45,000 - $52,500 annually, based on experience and qualifications.

Position Overview:

The Customer Fulfillment Specialist is responsible for coordinating and supporting the delivery of waste management services to customers across YORK1's operating regions. This role serves as the primary point of contact for customer service requests, order fulfillment, scheduling, and service coordination, ensuring customers receive timely and accurate service while maintaining a high level of satisfaction. The Customer Fulfillment Specialist works closely with Operations, Dispatch, Sales, and Field Teams to coordinate bin deliveries, removals, exchanges, service requests, and account updates while ensuring operational efficiency and service excellence. This position reports to the Company’s territory Dispatcher.

Essential Duties and Responsibilities include, but are not limited to the following:

Customer Service & Account Support

Serve as the primary point of contact for customer inquiries regarding waste collection, bin rentals, disposal services, invoicing, and service requests.
Build and maintain positive customer relationships through professional and timely communication.
Resolve customer concerns, complaints, and service-related issues by coordinating with internal departments.
Provide customers with information regarding services, pricing, scheduling, and operational requirements.

Service Fulfillment & Scheduling

Process and manage customer orders for waste collection, roll-off bins, portable sanitation, recycling, and related services.
Coordinate service requests including deliveries, exchanges, pickups, and emergency service requirements.
Schedule and confirm customer appointments while ensuring operational capacity and route efficiency.
Monitor service completion and proactively communicate delays, schedule changes, or service disruptions.

Operations Coordination

Liaise with Dispatch, Drivers, Site Supervisors, and Operations teams to ensure service commitments are met.
Monitor daily service activities and assist with resolving operational issues impacting customer service.
Ensure accurate documentation of service requests, work orders, and customer communications.
Support route optimization and scheduling activities as required.

Data Management & Reporting

Maintain accurate customer records within company systems.
Update service information, customer accounts, and operational data in ERP and CRM platforms.
Generate reports related to customer service activities, service completion, and operational performance.
Assist with tracking service metrics and customer satisfaction initiatives.

Continuous Improvement

Identify opportunities to improve customer service processes and operational efficiency.
Support implementation of customer experience initiatives and process improvements.
Participate in departmental projects and cross-functional initiatives as required.

Qualification & Experience:

Post-secondary education in Business Administration, Customer Service, Logistics, Supply Chain, or a related field is preferred.
Equivalent combinations of education and experience will be considered.
2–5 years of experience in customer service, dispatch coordination, logistics, transportation, waste management, construction services, or a related industry.
Experience working in a fast-paced operational environment is preferred.
Strong customer service orientation and relationship management skills.
Excellent verbal and written communication abilities.
Ability to manage multiple priorities and changing customer demands.
Strong problem-solving and conflict-resolution skills.
High attention to detail and organizational skills.
Ability to work collaboratively with Operations, Dispatch, Drivers, and Sales teams.
Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams.
Experience with ERP, CRM, dispatching, or routing software is considered an asset.
Knowledge of waste management, environmental services, transportation, or construction operations is preferred.

Key Performance Indicators (KPIs)

Customer satisfaction and service quality.
Order and service request accuracy.
On-time service fulfillment.
Customer response and resolution times.
Data and account accuracy.
Operational coordination effectiveness.
Compliance with company policies and safety requirements.

Core Competencies

Customer Focus
Accountability
Communication
Teamwork & Collaboration
Problem Solving
Adaptability
Attention to Detail
Service Excellence

Why This Role Matters At YORK1, delivering exceptional service to our customers is critical to our success. The Customer Fulfillment Specialist plays a key role in ensuring that customer requests are executed accurately, efficiently, and on time. By coordinating closely with customers, operations, dispatch, and field teams, this position helps maintain service excellence, strengthen customer relationships, and support operational performance. The role directly impacts customer satisfaction, service reliability, revenue generation, and YORK1's reputation as a trusted environmental and waste solutions partner. Through proactive communication, problem-solving, and attention to detail, the Customer Fulfillment Specialist helps ensure seamless service delivery while supporting the company's commitment to operational excellence and customer-focused solutions.

Apply on york1.bamboohr.com About employer

More about this job

Responsibilities

The Customer Fulfillment Specialist coordinates waste management service requests, including bin deliveries, exchanges, and scheduling. They act as the primary point of contact for customers while collaborating with operations, dispatch, and field teams to ensure service excellence.

Requirements

Candidates should have 2-5 years of experience in customer service, logistics, or a related industry, with a preference for post-secondary education in Business or Supply Chain. Strong communication, organizational skills, and proficiency in Microsoft Office and ERP/CRM software are required.

Skills

Customer Service
Logistics
Dispatch Coordination
Order Fulfillment
Relationship Management
Problem Solving
Conflict Resolution
Data Management
Microsoft Office Suite
Excel
Outlook
Teams
ERP Systems
CRM Platforms
Waste Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Fulfillment
Waste Management
Logistics
Dispatch
Supply Chain
Business Administration
ERP
CRM
Roll-off Bins
Portable Sanitation
Recycling
Route Optimization
Data Entry
Customer Satisfaction
Operations Coordination
Environmental Services
Construction Services
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Work Orders
Scheduling
Reporting
Service Excellence
Account Support

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Jobs in Canada