Find work in Canada.

522,641 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 31 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Barrie, ON
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 1 hour ago
BB
Seasonal Retail Associate
Best Buy Canada
Coquitlam, BC
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 1 hour ago
GT
Store Associate (Full-Time)
Giant Tiger
Kirkland Lake, ON · Kirkland, QC
- Full-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 1 hour ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Granby, QC
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 1 hour ago
MR
Director, Facilities Operations
Mount Royal University
Calgary, AB
- Full-time
…staff. Our team of professionals are dedicated to providing customer service excellence. Our staff respond to daily service requests and emergency / priority situations as…
Added 2 hours ago
YL
Customer Experience Representative
Young Living Essential Oils
Calgary, AB
- Full-time
The Customer Experience Representative serves as the first point of contact for customers and Brand Partners, ensuring a seamless, welcoming, and knowledgeable experience across all…
Added 2 hours ago
Financial Service Representative
Money Mart
Toronto, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 3 hours ago
RS
Customs - Customer Service Associate
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…
Added 3 hours ago
C
Financial Advisor CIRO-ID
CIBC
London, ON
- Full-time
You are a certified professional. You have current accreditation and good standing as a Registered Representative (RR) with Canadian Investment Regulatory Organization - Investment Dealer…
Added 4 hours ago
AA
Commercial Account Manager
Advance Auto Parts
Longueuil, QC
- Full-time
Vous souhaitez combiner votre passion pour l’automobile avec votre désir d’offrir le meilleur service à la clientèle? Nous avons ce qu’il vous faut. Chez CARQUEST, notre objectif est d’être…
Added 4 hours ago
Financial Service Representative
Money Mart
Calgary, AB
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 4 hours ago
Financial Service Representative
Money Mart
Peace River, AB
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 4 hours ago
GT
Store Associate (Full-Time)
Giant Tiger
Cornwall, ON
- Full-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 4 hours ago
GT
Hardgoods Associate (Part-Time)
Giant Tiger
Campbellford, ON
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 4 hours ago
AS
Inside Sales Representative/Shipper (90023)
ABC Supply Co., Inc.
Sarnia, ON
- Full-time
Maintain a professional image and provide exceptional customer service.
Added 4 hours ago
W
Associate (National Advisory Desk)
Wellington-Altus
Toronto, ON
- Full-time
Reporting to the Senior Manager, Ontario, the Associate is an administrative and client-facing role that moves client households from advisors into NAD. The Associate builds and submits…
Added 7 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Morden, MB
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 7 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Calgary, AB
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 7 hours ago
GT
Store Associate (Temporary)
Giant Tiger
Port Elgin, ON
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 7 hours ago
GT
Store Associate (Temporary)
Giant Tiger
Gatineau, QC
- Full-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 7 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Alma, QC
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 7 hours ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Campbellford, ON
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 7 hours ago
TH
Merchandising Execution Associate Part-Time (6 Month Contract) - 7064 Westend
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 7 hours ago
RB
Associate Operations Representative - Currency Processing
Royal Bank of Canada
Calgary, AB
- Part-time
Keeps records of all customer interactions, including inquiries, complaints, actions taken, etc., as well as banking service transactions performed.
Added 7 hours ago
W
DC Associate
Worldpac
Richmond, BC
- $20.5 to $25.5 CAD / hour
- Full-time
Worldpac, a leading name in automotive parts distribution, is looking for a DC Associate to be a vital part of our warehouse and assist in, but not limited to; pick pack and stage parts,…

Young Living Essential Oils

Customer Experience Representative

Calgary, AB, T2H 2C3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

The Customer Experience Representative serves as the first point of contact for customers and Brand Partners, ensuring a seamless, welcoming, and knowledgeable experience across all touchpoints. Based in the Experience Centre, this role supports inquiries related to products, accounts, and orders through in-person interactions, phone, email, and chat. The ideal candidate is a proactive problem solver with strong interpersonal and organizational skills, committed to delivering exceptional service and contributing to the overall customer journey and brand loyalty.

Essential Functions:

Greet and assist customers and Brand Partners visiting the Experience Centre, offering product education and personalized recommendations while encouraging hands-on engagement with products.
Provide prompt, professional support across multiple channels for inquiries related to accounts, orders, and products.
Maintain a clean, organized, and visually appealing Experience Centre by replenishing stock and maintaining product displays.
Sign in visitors, assist with facility navigation, and provide support with Training Room bookings.
Accurately document all customer interactions and feedback in CRM and support systems.
Resolve customer concerns with empathy, efficiency, and a focus on long-term satisfaction.
Collaborate with internal teams to resolve complex issues and escalate when necessary.
Provide insights and feedback from customer interactions to support continuous improvement in service delivery.
Stay up to date on company policies, promotions, product knowledge, and system changes to ensure accurate and current information is shared with customers.
Meet or exceed performance metrics, including response time, customer satisfaction, and issue resolution.
Consistently represent the Young Living brand in a professional, positive, and values-aligned manner.

Skills & Qualifications:

Excellent verbal and written communication skills.
Strong interpersonal skills with active listening abilities.
Proficiency in customer service tools and CRM platforms (e.g., OMS, Microsoft Outlook).
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Strong problem-solving skills and keen attention to detail.
Empathy, patience, and professionalism when supporting diverse customer needs.
Tech-savvy and comfortable navigating multiple digital communication platforms.

Required Education and Experience

High school diploma or equivalent.
At least 1 year of experience in a customer service or support role.
A combination of education and relevant professional experience may be considered to meet the minimum qualifications.

Preferred Education and Experience

Associate’s or Bachelor’s degree in Business, Communications, Marketing, or a related field.
2+ years of customer service or customer experience in a call center, retail, or support environment.
Experience working in a team-oriented, customer-facing role.
Familiarity with customer experience principles and customer journey mapping is a plus.

Supervisory Responsibility:

This job does not have supervisory responsibilities.

Work Environment:

This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and photocopiers. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.

Position Type/Expected Hours of Work:

This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 10 a.m. to 6 p.m., with an half-hour lunch, Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Employees are also expected to work at least one non-convention farm event a year and to work at the annual company convention. Exact hour requirements and schedule can be reasonably modified as necessary for the business needs by the employee’s manager.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities of this job include close vision and the ability to adjust focus. The employee is required to type, file, and occasionally lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.

Equal Employment Opportunity:

Young Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability.

Sponsorship:

Young Living does not provide visa sponsorship for this position. Applicants must be currently authorized to work in Canada on a full-time basis.

Note:

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Apply About employer

More about this job

Responsibilities

The Customer Experience Representative serves as the primary point of contact for customers and Brand Partners, managing inquiries across multiple channels including in-person, phone, email, and chat. They are responsible for providing product education, maintaining the Experience Centre, and documenting interactions within the CRM system.

Requirements

Candidates must have at least a high school diploma and a minimum of one year of experience in a customer service or support role. Proficiency in CRM tools and strong verbal and written communication skills are essential for this position.

Skills

Customer service
Communication
Problem-solving
Interpersonal skills
Active listening
CRM software
Microsoft Outlook
Product education
Time management
Attention to detail
Tech-savvy
Organizational skills

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
CRM
OMS
Microsoft Outlook
Product Knowledge
Customer Journey
Brand Loyalty
Support Systems
Performance Metrics
Retail
Call Center
Communication
Problem Solving
Active Listening
Data Entry
Facility Management
Customer Support

Report this job