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Added 21 mins ago
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Temporary Sales Associate
Coach
Toronto, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 21 mins ago
AS
TAM (Technical Account Mgr) Associate - TAM (Technical Account Mgr) Associate II
Apex Systems
Toronto, ON
- $26 to $36 USD / hour
- Full-time
Added 21 mins ago
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Fashion Associate (Seasonal - Part time) - Outlet Collection Winnipeg
RW&CO
Winnipeg, MB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 21 mins ago
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Temporary Sales Support Associate
Coach
Calgary, AB
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 51 mins ago
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Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour
LinkedIn
Montreal, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 51 mins ago
UO
Postdoctoral Scholar, Dementia-Inclusive Environments
University of Calgary
Calgary, AB
- $75,000 CAD / year
- Full-time
…successful candidate will be co-supervised by Dr. Zahra Goodarzi (Associate Scientific Director) and Dr. Jayna Holroyd-Leduc (Scientific Director) of the Centre on…
Added 51 mins ago
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Building Manager
FirstService Residential Canada
Vancouver, BC
- Part-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 52 mins ago
Sales Associate
EssilorLuxottica Group
Rocky View, AB
As an Oakley Sales Associate, you’ll play a key role in delivering exceptional customer experiences. From meeting sales goals to offering personalized eyewear and apparel solutions, you’ll…
Added 52 mins ago
Sales Associate
EssilorLuxottica Group
Rocky View, AB
As an Oakley Sales Associate, you’ll play a key role in delivering exceptional customer experiences. From meeting sales goals to offering personalized eyewear and apparel solutions, you’ll…
Added 52 mins ago
PC
Temporary Store Warehouse Associate - Part-Time
PVH Corp.
Delta, BC
- Part-time
…are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be…
Added 52 mins ago
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Associate Financial Advisor
CIBC
Fort St. John, BC · Fort Saint John
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 52 mins ago
C
Client Engagement Associate
CIBC
Trail, BC
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 1 hour ago
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Gestionnaire des perspectives d’affaires (Mandat de 12 mois) | Business Insights Manager – 12 months mandate
Organon
Kirkland, QC
- Full-time
Added 1 hour ago
ON
Seasonal Retail Sales Associate - Market Mall
Old Navy
Calgary, AB
- Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
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Sales Associate
Ardene
Winnipeg, MB
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 1 hour ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Winnipeg, MB
- Part-time
…than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates…
Added 1 hour ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Winnipeg, MB
- Part-time
…than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates…
Added 1 hour ago
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Fashion Associate (Part time) - Bayshore Shopping Centre
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
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Fashion Associate (Seasonal - Part time) - Outlet Collection Winnipeg
RCL - Reitmans Canada Ltd/Ltée
Winnipeg, MB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
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Fashion Associate (Part time) - Metral Drive Centre
RCL - Reitmans Canada Ltd/Ltée
Nanaimo, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
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Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
LinkedIn
Montreal, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 1 hour ago
L
Spécialiste Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles
LinkedIn
Montreal, QC
- Full-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 1 hour ago
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Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
Added 1 hour ago
UO
Lead, Program Partnerships & Projects, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
…Partnerships & Projects is a key member of the Office of the Associate Vice-President (Continuing Education) team and provides direct leadership and oversight for establishing priorities…
Added 1 hour ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Mont-Royal, QC
- Part-time
…than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates…

Young Living Essential Oils

Customer Experience Representative

Calgary, AB, T2H 2C3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

The Customer Experience Representative serves as the first point of contact for customers and Brand Partners, ensuring a seamless, welcoming, and knowledgeable experience across all touchpoints. Based in the Experience Centre, this role supports inquiries related to products, accounts, and orders through in-person interactions, phone, email, and chat. The ideal candidate is a proactive problem solver with strong interpersonal and organizational skills, committed to delivering exceptional service and contributing to the overall customer journey and brand loyalty.

Essential Functions:

Greet and assist customers and Brand Partners visiting the Experience Centre, offering product education and personalized recommendations while encouraging hands-on engagement with products.
Provide prompt, professional support across multiple channels for inquiries related to accounts, orders, and products.
Maintain a clean, organized, and visually appealing Experience Centre by replenishing stock and maintaining product displays.
Sign in visitors, assist with facility navigation, and provide support with Training Room bookings.
Accurately document all customer interactions and feedback in CRM and support systems.
Resolve customer concerns with empathy, efficiency, and a focus on long-term satisfaction.
Collaborate with internal teams to resolve complex issues and escalate when necessary.
Provide insights and feedback from customer interactions to support continuous improvement in service delivery.
Stay up to date on company policies, promotions, product knowledge, and system changes to ensure accurate and current information is shared with customers.
Meet or exceed performance metrics, including response time, customer satisfaction, and issue resolution.
Consistently represent the Young Living brand in a professional, positive, and values-aligned manner.

Skills & Qualifications:

Excellent verbal and written communication skills.
Strong interpersonal skills with active listening abilities.
Proficiency in customer service tools and CRM platforms (e.g., OMS, Microsoft Outlook).
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Strong problem-solving skills and keen attention to detail.
Empathy, patience, and professionalism when supporting diverse customer needs.
Tech-savvy and comfortable navigating multiple digital communication platforms.

Required Education and Experience

High school diploma or equivalent.
At least 1 year of experience in a customer service or support role.
A combination of education and relevant professional experience may be considered to meet the minimum qualifications.

Preferred Education and Experience

Associate’s or Bachelor’s degree in Business, Communications, Marketing, or a related field.
2+ years of customer service or customer experience in a call center, retail, or support environment.
Experience working in a team-oriented, customer-facing role.
Familiarity with customer experience principles and customer journey mapping is a plus.

Supervisory Responsibility:

This job does not have supervisory responsibilities.

Work Environment:

This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and photocopiers. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.

Position Type/Expected Hours of Work:

This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 10 a.m. to 6 p.m., with an half-hour lunch, Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Employees are also expected to work at least one non-convention farm event a year and to work at the annual company convention. Exact hour requirements and schedule can be reasonably modified as necessary for the business needs by the employee’s manager.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities of this job include close vision and the ability to adjust focus. The employee is required to type, file, and occasionally lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.

Equal Employment Opportunity:

Young Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability.

Sponsorship:

Young Living does not provide visa sponsorship for this position. Applicants must be currently authorized to work in Canada on a full-time basis.

Note:

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Apply About employer

More about this job

Responsibilities

The Customer Experience Representative serves as the primary point of contact for customers and Brand Partners, managing inquiries across multiple channels including in-person, phone, email, and chat. They are responsible for providing product education, maintaining the Experience Centre, and documenting interactions within the CRM system.

Requirements

Candidates must have at least a high school diploma and a minimum of one year of experience in a customer service or support role. Proficiency in CRM tools and strong verbal and written communication skills are essential for this position.

Skills

Customer service
Communication
Problem-solving
Interpersonal skills
Active listening
CRM software
Microsoft Outlook
Product education
Time management
Attention to detail
Tech-savvy
Organizational skills

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
CRM
OMS
Microsoft Outlook
Product Knowledge
Customer Journey
Brand Loyalty
Support Systems
Performance Metrics
Retail
Call Center
Communication
Problem Solving
Active Listening
Data Entry
Facility Management
Customer Support

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