Find work in Canada.

322,970 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 15 mins ago
Patient Care Coordinator - Inpatient Mental Health
University Health Network
Toronto, ON
Contract
…sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The…
Added 29 mins ago
Customer Service Representative
The City of Belleville
Belleville, ON
Full-time
Reporting to the Manager, Administrative Services, the Customer Services Representative supports the Customer and Administration Services Section of Transportation & Operations Services in…
Added 31 mins ago
Account Manager
Rethink Canada
Toronto, ON
Full-time
Third round interview with Head of Department
Added 45 mins ago
Shelter Worker, PT
Dixon Hall
Toronto, ON
Part-time
The Shelter Worker is required to work Saturday - Sunday from 3:30 pm- 11:30 pm. The location will be 81 Elizabeth St, Toronto, ON.
Added 45 mins ago
Shelter Worker, PT
Dixon Hall
Toronto, ON
Part-time
The Shelter Worker is required to work Saturday- Sunday from 11 pm- 7 am. The location will be 81 Elizabeth St, Toronto, ON.
Added 45 mins ago
Shelter Worker, PT
Dixon Hall
Toronto, ON
Part-time
The Shelter Worker is required to work Saturday- Sunday from 7 am- 3 pm. The location will be 81 Elizabeth St, Toronto, ON.
Added 45 mins ago
Shelter Worker, PT
Dixon Hall
Toronto, ON
Part-time
The Shelter Worker is required to work Saturday - Sunday from 3 pm- 11 pm. The location will be 81 Elizabeth St, Toronto, ON.
Added 45 mins ago
Shelter Worker, PT
Dixon Hall
Toronto, ON
Part-time
The Shelter Worker is required to work Saturday - Sunday from 7:30 pm- 3:30 pm. The location will be 81 Elizabeth St, Toronto, ON.
Added 1 hour ago
Legal Aid Worker
Legal Aid Ontario
Toronto, ON
Full-time
This position is responsible for supporting the Toronto Criminal Duty Counsel Office by advancing a client’s legal matter for clients who are being held at the Toronto East Detention…
Added 1 hour ago
Document Control Manager
FCC Canada
Toronto, ON
Full-time
…was awarded the contract to the extension of a section of the Toronto subway expansion, the city's first modern subway infrastructure project. This project was completed in…
Added 1 hour ago
Quality Assurance Intern (Winter 2027, 12months)
Hitachi
Toronto, ON · (RSBU) Toronto
$23 to $30 CAD / hour
Full-time
Toronto Location: 100 Consilium Place, Scarborough, ON M1H 3E3
Added 1 hour ago
Project Manager, Research (TERM, 50% FTE)
University of Toronto
Toronto, ON
The University of Toronto’s Department of Civil & Mineral Engineering offers a dynamic compendium of research and academic programs with a mandate that spans a wide range of applications in…
Added 1 hour ago
Manager Credit Risk Management (Full Time 12 Month Contract)
IG Wealth Management
ON · Ontario, Canada
Full-time
…regulatory standards and driving continuous improvement within the…
Added 1 hour ago
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
Brampton, ON
Full-time
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care…
Added 1 hour ago
Administrative Assistant I
University Health Network
Toronto, ON
Contract
…sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The…
Added 1 hour ago
Steward
The Yorkville Royal Sonesta Hotel Toronto, CAD
Toronto, ON
Part-time
…silverware and other equipment to be used in the Food and Beverage department. The Steward is also responsible maintaining the cleanliness of the kitchen, storage areas, dumpster area and…
Added 1 hour ago
Senior IT Administrator (On-site, Contract)
REDLAB
Toronto, ON
Full-time
Department: Technology Manager: Technical Director
Added 1 hour ago
Event Specialist
Sport Driving Canada
Pickering, ON
Full-time
The Event Specialist collaborates with the Sales and Marketing Manager and the PEC Toronto Team to develop, execute, and manage events at the PEC. This role involves assisting in the…
Added 1 hour ago
Senior Data Analyst I, Product
Mistplay
Montreal, QC
Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 2 hours ago
Collections Officer
University of Toronto
Mississauga, ON
The Department of Anthropology and Office of Indigenous Initiatives (OII) at UTM is seeking an Indigenous-Centred Collections Officer to play a pivotal role in transforming the stewardship…
Added 2 hours ago
Environmental Attendant - Alternative Level of Care (Church RCC)
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
…population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber…
Added 2 hours ago
Female Locker Room Associates, Yorkville
Equinox
Toronto, ON
Full-time
…major city across the United States in addition to London, Toronto, and…
Added 2 hours ago
Senior Mine Engineer (Underground Soft Rock)
Compass Minerals
Goderich, ON
Full-time
…salt mine in the world. The mine is as deep as the CN Tower in Toronto is tall. The rock salt produced at the mine is used to keep citizens in North America safe as they travel through…
Added 2 hours ago
Senior Data Analyst I, Product
Mistplay
Toronto, ON
Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 2 hours ago
Discharge Planner (Full Time) | M Site - M Discharge Coord
Trillium Health Partners
Mississauga, ON
Full-time
…serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health…

YouPotential

Manager/Associate Director, Operational Effectiveness & Partner Communications

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: 5+ years of financial services industry experience in operations or communications
Posting language: English
Posted: Sep 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Apply to Q Wealth Jobs

Job Board / Manager/Associate Director, Operational Effectiveness & Partner Communications

Manager/Associate Director, Operational Effectiveness & Partner Communications

hybrid

5160 Yonge Street 1860, Toronto, Ontario, Canada, M2N 6L9

full-time . September 1, 2026

Description

This is an exciting opportunity to join a dynamic and rapidly growing partnership of Canadian Portfolio Managers on the leading edge of the financial services and financial technology industry.

Reporting to the COO, the Manager, Operational Effectiveness & Partner Communications, role covers four pillars

Partner and internal communications
Training, LMS, and knowledge management
Meeting cadence, governance, and stakeholder coordination
Operational effectiveness

This role supports the COO’s operating model by improving communication processes, strengthening cross-functional coordination, maintaining key operational resources, and promoting consistent execution across head office and partner offices across Canada.

Working at our head office in North York, this position is eligible to work from home up to 3-4 days per week on a permanent basis with the aid of the best technology, cyber security, and cloud-based platforms.

Job Requirements

Undergraduate degree in business administration, communications, or related field.
5+ years of financial services industry experience in operations or communications
Experience in process improvement, operations or cross-functional coordination
Completion of Canadian Securities Course (CSC) or industry experience considered an asset.
Exceptional written and oral communication skills.
Comfort with Microsoft 365, SharePoint/Teams, LMS platforms and survey/communication tools
Must be eligible to work in Canada.

Key Responsibilities

Partner & Stakeholder Communications

Develop and support communication programs for partner offices, portfolio managers, administrators, head office, and asset management teams, including company initiatives, operational guides, transition support, and cross-functional updates.
Partner with senior leaders and department heads to prepare clear, consistent communication materials for meetings, initiatives, regulatory updates, and operational changes.
Advance portfolio manager and administrator engagement through modern, practical, and impactful communication strategies aligned with organizational objectives.
Coordinate the review, maintenance, and implementation of regulatory client communication materials on operating platforms, including IMAs, RDI documents, and Welcome Letters, ensuring accuracy, compliance, and alignment with organizational requirements.
Support the quarterly scorecard and operational metrics program, including data collection, analysis, and reporting to strengthen accountability for partner office operational oversight.
Sound judgment and professionalism when handling confidential, operational, client, employee, or regulatory information.
Ensure communications and processes adhere to applicable compliance requirements, internal policies, and the Code of Conduct and Ethics.

Operational Effectiveness & Governance

Organize and manage recurring monthly manager meetings, including agenda development, stakeholder coordination, action item tracking, and follow-up communications.
Support monthly partner meetings by coordinating cross-departmental updates, preparing materials, tracking follow-ups, and ensuring advisors and administrators receive timely and relevant information.
Coordinate recurring internal meeting and communication processes, including logistics, distribution lists, content archiving, recording oversight, and governance channels.
Identify opportunities to improve operating cadence, communication flow, accountability, and consistency across head office and partner offices.

Knowledge Management, LMS & Shared Resources

Compile, organize, and maintain shared resources for partner offices, head office, and asset management teams.
Create and maintain training materials, Knowledge Base content, and LMS courses that support onboarding, operational consistency, and employee knowledge-sharing.
Administer and oversee the LMS, including user access, permissions, content governance, publishing workflows, stakeholder support, and vendor relationship management.

Onboarding, Admin Events & Employee Integration

Own onboarding administration processes, including stakeholder coordination, system and communication access, and integration into key communication channels and meetings.
Coordinate administrator events, including both in-person and virtual events, supporting planning, communications, attendance tracking, and follow-up.

Other responsibilities as dictated by the needs of the business.

Know someone who would be a perfect fit? Let them know!

Powered By

Apply About employer

More about this job

Responsibilities

Develop communications for partner offices and internal stakeholders, coordinate regulatory client materials, and support operational metrics and partner engagement. Manage meeting governance, shared resources, LMS content and administration, onboarding processes, and administrator events while identifying opportunities to improve operational consistency.

Requirements

Requires an undergraduate degree in business administration, communications, or a related field, along with at least five years of financial services experience in operations or communications. Candidates should have process improvement or cross-functional coordination experience, strong communication skills, and familiarity with Microsoft 365, SharePoint or Teams, LMS platforms, and communication tools; the Canadian Securities Course or relevant industry experience is an asset.

Skills

Partner Communications
Stakeholder Coordination
Operational Effectiveness
Process Improvement
Governance
Meeting Coordination
Knowledge Management
Training Material Development
Onboarding
Regulatory Communications
Compliance
Scorecard and Metrics Reporting
Microsoft 365
SharePoint
Microsoft Teams

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Portfolio Managers
Partner Communications
Stakeholder Coordination
Operational Effectiveness
Process Improvement
Cross-Functional Coordination
Governance
Meeting Cadence
Knowledge Management
Learning Management System
LMS
Microsoft 365
SharePoint
Microsoft Teams
Training Materials
Knowledge Base
Onboarding
Regulatory Communications
Investment Management Agreements
RDI Documents
Welcome Letters
Operational Metrics
Scorecards
Compliance
Canadian Securities Course
Vendor Relationship Management
Cloud-Based Platforms
Cybersecurity

Report this job