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Added 8 mins ago
Senior Advisor
Jobgether
Canada
$90,000 to $150,000 USD / year
Full-time
…prospective clients through frequent in-person meetings and proactive business development. A key part of the role will be generating and developing your own leads while preparing prospects…
Added 23 mins ago
Senior Advisor
Jobgether
Canada
$90,000 to $150,000 USD / year
Full-time
…prospective clients through frequent in-person meetings and proactive business development. A key part of the role will be generating and developing your own leads while preparing prospects…
Added 24 mins ago
Senior Delivery Manager, Temporary
Aviso Wealth
Remote, Canada
$120 to $140 CAD / hour
Temporary · Remote
Reporting to the VP, Enterprise Project Management Office, the Senior Delivery Manager will be responsible for leading the successful delivery of strategic initiatives across business and…
Added 24 mins ago
Senior Delivery Manager, Temporary
Aviso Wealth
Remote, Canada
$120 to $140 CAD / hour
Temporary · Remote
Reporting to the VP, Enterprise Project Management Office, the Senior Delivery Manager will be responsible for leading the successful delivery of strategic initiatives across business and…
Added 53 mins ago
Manager/Associate Director, Operational Effectiveness & Partner Communications
YouPotential
Toronto, ON · Greater Toronto Area, Canada
Full-time
Organize and manage recurring monthly manager meetings, including agenda development, stakeholder coordination, action item tracking, and follow-up communications.
Added 53 mins ago
Project Manager - Project REACH- Temporary Full-Time 2025-14137 (2025-14137)
Sunnybrook
Toronto, ON
Full-time
Hours of work: Weekdays: Flexibility to work weekends and outside of core business hours dependent on project needs
Added 53 mins ago
Senior Delivery Manager, Temporary
Aviso
Toronto, ON
Temporary
Reporting to the VP, Enterprise Project Management Office, the Senior Delivery Manager will be responsible for leading the successful delivery of strategic initiatives across business and…
Added 1 hour ago
Senior Accountant - Everwild
Basecamp
Canmore, AB · Calgary, AB
$80,000 to $90,000 CAD / year
Full-time
The Senior Accountant - Everwild is responsible for delivering accurate, timely financial reporting and maintaining strong accounting controls for Everwild Hotel & Spa. Reporting to the…
Added 1 hour ago
Senior Java Technical Lead, Foreign Exchange (FX) Options Primary Trading
HSBC
Toronto, ON
Full-time
Balance individual delivery with team development, prioritizing business outcomes and production reliability over organizational growth.
Added 1 hour ago
Senior Advisor Employee Relations
National Bank of Canada
Montreal, QC
Full-time
A career as a Senior Advisor in the Employee Relations team, within the Human Performance Experience sector at National Bank, means acting as an expert through diverse mandates. You help…
Added 1 hour ago
Financial Representative
Canadian Energy Insight Inc.
Calgary, AB
Full-time
Reporting to the Manager, Financial Planning and Analysis, the Financial Representative will be focused on non-operated assets for LNG and / or upstream gas. The role will be a key focal…
Added 2 hours ago
Senior Communications Advisor
Government of Yukon
Whitehorse, YT
Full-time
The French Language Services Directorate is seeking a collaborative and solution-focused project lead to support the development of a government-wide strategy for strengthening bilingual…
Added 2 hours ago
Lead Senior Advisor, Maintenance Program Implementation & RAMS
VIA Rail Canada
Montreal, QC
Reporting to the Senior Director, Maintenance Process Transformation (LDRR Program), the Lead Senior Advisor, Maintenance Program Implementation and RAMS is the primary point of contact and…
Added 3 hours ago
Operations Specialist
Kia Canada
Mississauga, ON
Full-time
This position reports directly to the Senior Manager, Technical Support. The Operations Specialist will collaborate with other functions within Service Operations, including Warranty…
Added 3 hours ago
Associate Director, Media Planning
Klick
Toronto, ON
Full-time
Lead client-facing media planning discussions, presenting recommendations, reporting, and optimization opportunities to senior stakeholders.
Added 4 hours ago
Senior Business Analyst – Digital Product & User Experience
Hire Rightt - Executive Search & HR Advisory
Toronto, ON
Contract
Significant experience as a Senior Business Analyst, Digital Business Analyst, Product Analyst, Product Owner, UX-focused Business Analyst, Digital Product Manager, or similar role.
Added 4 hours ago
Director of Construction
Smart4 Energy
Mississauga, ON
Full-time
The Director will lead the construction services team and supervise the Senior Project Manager, overseeing multiple projects and ensuring high-quality installations. The role combines…
Added 5 hours ago
Gestionnaire de Produits Solutions Industrielles / Industrial Solutions Product Manager
Airbus Aircraft
Montreal, QC
Full-time
Gestionnaire de Produits Solutions Industrielles / Industrial Solutions Product Manager
Added 5 hours ago
Assistant Manager
Greene King Brewery
Thunder Bay, ON
Full-time
Support the General Manager with the smooth running of the business
Added 6 hours ago
Product Manager, Specimen Management
BD
Mississauga, ON · CAN Mississauga - Derry Road West
$85,000 to $135,000 CAD / year
Full-time
Reporting to the Senior Marketing Manager, the Product Manager (SM) is responsible for developing and executing portfolio strategy throughout the product lifecycle. This includes…
Added 6 hours ago
Senior Product Manager
Vena Solutions
Remote, Canada
Full-time · Remote
…their data and files through utilizing Vena's software. As Senior Product Manager, your goal is to help build a robust and easy-to-use platform based on user research, internal feedback,…
Added 7 hours ago
IT MANAGER
AFD Petroleum Ltd.
Edmonton, AB
Job Summary: Our IT Manager keeps the technology behind AFD running securely and reliably across our operations in Alberta, B.C., Yukon, and Alaska. You’ll lead our IT team, own our…
Added 7 hours ago
Procure-to-Pay (P2P) Agent - ASL4
Jobbe
Moncton, NB
Full-time
The Procurement to Pay Agent (P2P), reporting to the Manager, Procure to Pay, is responsible for managing purchasing requests in collaboration with internal stakeholders and suppliers. This…
Added 7 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 7 hours ago
Product Manager, Destination
Jobbe
Moncton, NB
Full-time
Join Our Team as a Product Manager, Destination at Atlantic Lottery!

YouPotential

Manager/Associate Director, Operational Effectiveness & Partner Communications

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: 5+ years of financial services industry experience in operations or communications
Posting language: English
Posted: Sep 2, 2026

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Original job description

Apply to Q Wealth Jobs

Job Board / Manager/Associate Director, Operational Effectiveness & Partner Communications

Manager/Associate Director, Operational Effectiveness & Partner Communications

hybrid

5160 Yonge Street 1860, Toronto, Ontario, Canada, M2N 6L9

full-time . September 1, 2026

Description

This is an exciting opportunity to join a dynamic and rapidly growing partnership of Canadian Portfolio Managers on the leading edge of the financial services and financial technology industry.

Reporting to the COO, the Manager, Operational Effectiveness & Partner Communications, role covers four pillars

Partner and internal communications
Training, LMS, and knowledge management
Meeting cadence, governance, and stakeholder coordination
Operational effectiveness

This role supports the COO’s operating model by improving communication processes, strengthening cross-functional coordination, maintaining key operational resources, and promoting consistent execution across head office and partner offices across Canada.

Working at our head office in North York, this position is eligible to work from home up to 3-4 days per week on a permanent basis with the aid of the best technology, cyber security, and cloud-based platforms.

Job Requirements

Undergraduate degree in business administration, communications, or related field.
5+ years of financial services industry experience in operations or communications
Experience in process improvement, operations or cross-functional coordination
Completion of Canadian Securities Course (CSC) or industry experience considered an asset.
Exceptional written and oral communication skills.
Comfort with Microsoft 365, SharePoint/Teams, LMS platforms and survey/communication tools
Must be eligible to work in Canada.

Key Responsibilities

Partner & Stakeholder Communications

Develop and support communication programs for partner offices, portfolio managers, administrators, head office, and asset management teams, including company initiatives, operational guides, transition support, and cross-functional updates.
Partner with senior leaders and department heads to prepare clear, consistent communication materials for meetings, initiatives, regulatory updates, and operational changes.
Advance portfolio manager and administrator engagement through modern, practical, and impactful communication strategies aligned with organizational objectives.
Coordinate the review, maintenance, and implementation of regulatory client communication materials on operating platforms, including IMAs, RDI documents, and Welcome Letters, ensuring accuracy, compliance, and alignment with organizational requirements.
Support the quarterly scorecard and operational metrics program, including data collection, analysis, and reporting to strengthen accountability for partner office operational oversight.
Sound judgment and professionalism when handling confidential, operational, client, employee, or regulatory information.
Ensure communications and processes adhere to applicable compliance requirements, internal policies, and the Code of Conduct and Ethics.

Operational Effectiveness & Governance

Organize and manage recurring monthly manager meetings, including agenda development, stakeholder coordination, action item tracking, and follow-up communications.
Support monthly partner meetings by coordinating cross-departmental updates, preparing materials, tracking follow-ups, and ensuring advisors and administrators receive timely and relevant information.
Coordinate recurring internal meeting and communication processes, including logistics, distribution lists, content archiving, recording oversight, and governance channels.
Identify opportunities to improve operating cadence, communication flow, accountability, and consistency across head office and partner offices.

Knowledge Management, LMS & Shared Resources

Compile, organize, and maintain shared resources for partner offices, head office, and asset management teams.
Create and maintain training materials, Knowledge Base content, and LMS courses that support onboarding, operational consistency, and employee knowledge-sharing.
Administer and oversee the LMS, including user access, permissions, content governance, publishing workflows, stakeholder support, and vendor relationship management.

Onboarding, Admin Events & Employee Integration

Own onboarding administration processes, including stakeholder coordination, system and communication access, and integration into key communication channels and meetings.
Coordinate administrator events, including both in-person and virtual events, supporting planning, communications, attendance tracking, and follow-up.

Other responsibilities as dictated by the needs of the business.

Know someone who would be a perfect fit? Let them know!

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More about this job

Responsibilities

Develop communications for partner offices and internal stakeholders, coordinate regulatory client materials, and support operational metrics and partner engagement. Manage meeting governance, shared resources, LMS content and administration, onboarding processes, and administrator events while identifying opportunities to improve operational consistency.

Requirements

Requires an undergraduate degree in business administration, communications, or a related field, along with at least five years of financial services experience in operations or communications. Candidates should have process improvement or cross-functional coordination experience, strong communication skills, and familiarity with Microsoft 365, SharePoint or Teams, LMS platforms, and communication tools; the Canadian Securities Course or relevant industry experience is an asset.

Skills

Partner Communications
Stakeholder Coordination
Operational Effectiveness
Process Improvement
Governance
Meeting Coordination
Knowledge Management
Training Material Development
Onboarding
Regulatory Communications
Compliance
Scorecard and Metrics Reporting
Microsoft 365
SharePoint
Microsoft Teams

Visa sponsorship

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Keywords

Financial Services
Portfolio Managers
Partner Communications
Stakeholder Coordination
Operational Effectiveness
Process Improvement
Cross-Functional Coordination
Governance
Meeting Cadence
Knowledge Management
Learning Management System
LMS
Microsoft 365
SharePoint
Microsoft Teams
Training Materials
Knowledge Base
Onboarding
Regulatory Communications
Investment Management Agreements
RDI Documents
Welcome Letters
Operational Metrics
Scorecards
Compliance
Canadian Securities Course
Vendor Relationship Management
Cloud-Based Platforms
Cybersecurity

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