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Added 2 days ago
Support Worker - Crisis Stabilization Program
Stonehenge Therapeutic Community
Guelph, ON
Full-time
The Support Worker will work as a member of an interdisciplinary team providing a variety of practical and emotional supports to facilitate crisis stabilization and effective community…
Added 2 days ago
Crisis Intervention and Cultural Support Worker
Victim Services of Durham Region
Ajax, ON
Full-time
Position: Crisis Intervention and Cultural Support Counsellor
Added 2 days ago
Crisis Response Worker - Full-Time
The Link: Youth and Family Supports
Winnipeg, MB
Full-time
SUMMARY: The Crisis Response Worker in the Mobile Crisis Team provides phone and in person crisis intervention services to youth, their families and caregivers in Winnipeg and surrounding…
Added 3 days ago
Addiction and Mental Health Worker, Withdrawal Management and Crisis Services
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
$27.14 to $37.26 CAD / hour
Full-time
The Addiction and Mental Health Worker will support individuals accessing services by providing a psychosocial response in order to promote crisis resolution and empowerment for the…
Added 3 days ago
Crisis Response Worker
Canadian Mental Health Association
Oakville, ON
$66,000 to $71,000 CAD / year
The Canadian Mental Health Association – Halton Region Branch (CMHA Halton) is seeking a Crisis Response Worker that will work on our night shift (8pm to 6am Tuesday to Friday). The Crisis…
Added 3 months ago
Crisis Worker - Crisis Services
Canadian Mental Health Association- Peel Branch
Brampton, ON
We're looking for a full-time permanent Crisis Worker to join our team!
Added 3 days ago
Crisis Response Worker - Casual
The Link: Youth and Family Supports
Winnipeg, MB
Full-time
SUMMARY: The Crisis Response Worker in the Mobile Crisis Team provides phone and in person crisis intervention services to youth, their families and caregivers in Winnipeg and surrounding…
Added 4 days ago
Crisis Support Worker
YOUTHDALE TREATMENT CENTRES
Toronto, ON
Part-time
Job Description - Crisis Support Worker (Part-time)
Added 5 days ago
Peer Mental Health Crisis Support Worker- Barrett Centre
Good Shepherd Centres
Hamilton, ON
$26 to $30.74 CAD / hour
Part-time
In a compassionate, hospitable and non-judgmental manner, the Peer Mental Health Crisis Support Worker will:
Added 5 days ago
Youth Worker, Mobile Crisis
Youth Services Bureau of Ottawa
Ottawa, ON
Under the general direction of the Director of Mental Health and the immediate supervision of the Coordinator of Mobile Crisis, the Youth Worker provides immediate phone, online chat and…
Added 5 days ago
Youth Worker, Mobile Crisis
Youth Services Bureau of Ottawa
Ottawa, ON
Temporary
Under the general direction of the Director of Mental Health and the immediate supervision of the Coordinator of Mobile Crisis, the Youth Worker provides immediate phone, online chat and…
Added 5 days ago
Youth Worker, Mobile Crisis
Youth Services Bureau of Ottawa
Ottawa, ON
Temporary
Under the general direction of the Director of Mental Health and the immediate supervision of the Coordinator of Mobile Crisis, the Youth Worker provides immediate phone, online chat and…
Added 5 days ago
Temporary Overnight Crisis Intervention Worker
Ann Davis Transition Society
Chilliwack, BC
Up to $27.53 CAD / hour
Temporary
The Crisis Intervention Worker creates a welcoming, supportive, and safe environment for residents of our Women’s Centre. In this role, the Crisis Intervention Worker provides emotional…
Added 5 days ago
Part-Time Crisis Intervention Worker
Ann Davis Transition Society
Chilliwack, BC
Up to $27.53 CAD / hour
Part-time
The Crisis Intervention Worker creates a welcoming, supportive, and safe environment for residents of our Women’s Centre. In this role, the Crisis Intervention Worker provides emotional…
Added 6 days ago
Addiction and Mental Health Worker, Withdrawal Management and Crisis
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
$27.14 to $37.26 CAD / hour
Full-time
Addiction and Mental Health Worker, Withdrawal Management and Crisis Services Elgin
Added 12 days ago
Anti-Violence Crisis Worker
YBC
Kamloops, BC
Up to $25.54 CAD / hour
Added 27 days ago
Volunteer - Crisis Support Worker
Lethbridge Police Service
Lethbridge, AB
Volunteer
As a Crisis Support Worker Volunteer you will:
Added 19 days ago
Crisis Response Worker (CRW)– ANCHOR
Somerset West Community Health Centre
Ottawa, ON
Position Title: Crisis Response Worker (CRW)– ANCHOR
Added 19 days ago
Crisis Support Worker - Safe Beds (Part-Time)
Canadian Mental Health Association
Oakville, ON
$30 to $32 CAD / hour
Part-time
The Canadian Mental Health Association, Halton Region Branch (CMHA Halton) is seeking a Crisis Support Worker for the Safe Beds Program. The position is based in Oakville, ON. The Crisis…
Added 22 days ago
Nighttime Crisis Line Worker
Options Community Services
Surrey, BC
$27.53 to $31.57 CAD / hour
Part-time · Temporary
Are you passionate about providing vital support during challenging times? We are seeking a dedicated and compassionate Nighttime Crisis Line Worker to join our team.
Added 11 days ago
Help Line Crisis Worker Temporary Full-Time Contract
Beendigen
Thunder Bay, ON
Full-time · Contract
Helpline Crisis Worker - Temporary Full-time Contract
Added 1 month ago
Social Worker Bachelors (Crisis Intervention)
Health Sciences North
Sudbury, ON
Provide psychosocial risk assessments, crisis counselling and community connections to services for individuals presenting with mental health and addictions concerns. Work in collaboration…
Added 1 month ago
Social Worker Bachelors (Crisis Intervention)
Health Sciences North
Sudbury, ON
Provide psychosocial risk assessments, crisis counselling and community connections to services for individuals presenting with mental health and addictions concerns. Work in collaboration…
Added 1 month ago
988 National Crisis Line Worker
Distress Centre Calgary
Calgary, AB
Up to $24.7 CAD / hour
Part-time
This 988 National Crisis Line Worker reports to the Crisis and 211 Team Lead and will receive direction from Contact Centre Coordinators during shift. This role is responsible for answering…
Added 1 month ago
Crisis Response Worker - Safe Beds - RELIEF
Your Support Services Network
Thornhill, ON
Temporary
The Crisis Worker will be responsible for supporting individuals in a 24/7, 7 bed residential setting on a short-term basis. The Crisis Worker is responsible for providing direct support to…

Your Support Services Network

Crisis Response Worker - Safe Beds - RELIEF

Thornhill, ON, Canada

Pay: Starting Hourly Rate: $34.95 / Hour + $1.00 / hour premium
Job type: Temporary
Apply by: Nov 12, 2026
Posting language: English
Posted: Aug 14, 2026

Apply About employer

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Original job description

At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs - helping each person build meaningful connections and live their best lives. Through compassionate, person-centered services, we empower individuals to achieve their goals and participate fully in their communities.

YSSN offers more than just competitive compensation - we provide a supportive, inclusive, and flexible work environment where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team’s growth and well-being.

Our Vision: A Meaningful Life for All – Relationships, Community, Well-Being
Our Mission: Communicate. Connect. Collaborate.

Join one of Canada’s top non-profit employers of choice and be part of a team that values meaningful work, collaboration, and positive change.

Job Opportunity

Crisis Response Worker - Safe Beds - RELIEF

Status: Relief
Starting Hourly Rate: $34.95 / Hour + $1.00 / hour premium
Shifts: 12 hour shifts
Location: Reena, Thornhill, L4J 4P8
Office Expectations; ON-SITE
- in addition to meetings, trainings, supervisions and all-staff events
Posting Closes: Friday, August 21 at 4:00 pm EST

Job Description

The Crisis and Safe Bed Program is a temporary residential program (stays are up to 30 days) that provides individuals who are experiencing a mental health and/or addictions crisis with a safe, supportive space, to receive mental health supports, including de-escalation and crisis stabilization. The Program is intended to divert away from emergency services, the justice system, and/or unnecessary hospitalization by providing them with voluntary community crisis accommodation and support. Referrals may come from the broader community, community telephone crisis lines or emergency services, such as police.

The Crisis Worker will be responsible for supporting individuals in a 24/7, 7 bed residential setting on a short-term basis. The Crisis Worker is responsible for providing direct support to individuals who are accessing the Crisis and Safe Bed Program, including intake and admission processes, crisis de-escalation and stabilization, supportive counselling, resourcing, advocacy and linkages to community-based services, development of daily living skills (cooking, housekeeping and hygiene) and provision of day-to-day needs (food, clothing and personal care items).

The Crisis Worker provides rapid triage, assessment, intervention, resolution, short term supportive counselling and referral to the place of choice of the individual wherever possible. The Crisis Worker works closely with community partners such as the police to provide effective assessment and support to those in crisis. The incumbent also participates in assertive outreach, as well as community liaison and collaboration for the purpose of information sharing and program planning.

Responsibilities of the Crisis Worker include:

Screening and assessing incoming referrals for program eligibility
Completing intake and discharge processes and protocols.
Providing crisis support and counselling.
Assisting with self-sufficiency in daily living skills (e.g., cooking, hygiene) as needed.
Supporting the appropriate use of medication, as per the YSSN medication policy protocol.
Working collaboratively with clients to identify, develop, and fulfill goals they identify as meaningful and relevant.
Co-developing strategies and plans with clients to help them address immediate short-term needs and prevent further crises.
Facilitating and monitoring the implementation of client programs, including daily programming and groups.
Advocating and referring clients to ongoing community-based treatment, rehabilitation, and support services and resources to help them achieve their goals and objectives (e.g., income support, supportive housing).
Engaging clients in crisis, goal and recovery planning.
Monitoring program rules and compliance and maintaining a safe, conducive environment to allow for psychosocial stabilization and recovery.
Liaising and working collaboratively with community service providers and partners (e.g., mental health and addictions service providers, police, primary care) to support clients’ care planning.
Completing all required documentation related to the support of clients and assuring the confidentiality of all client, personnel, and organizational records and information.
Ensuring the completion of shift responsibilities and routines.
Participating on specific committees or working groups, as assigned.
Completing light housekeeping duties, meal preparation, laundry, and bedroom preparation.
Participating in the orientation of new staff.
Responsible for conducting inventory house supplies and restocking.
Other duties as assigned.

Position Requirements

Bachelor’s degree in nursing, social work, occupational therapy or a relevant field.
Regulated Health professional (Registered Social Worker) preferred.
Experience;
- At least three (3) years’ experience working with individuals with mental health and addictions issues, especially those with complex needs (e.g., concurrent disorders, dual diagnosis).
- Demonstrate assessment and crisis intervention skills with broad knowledge of emergency mental health, crisis stabilization, and crisis management planning
- Exceptional knowledge of pertinent legislation ie. Mental Health Act
- Exceptional skills in de-escalation, crisis stabilization, crisis management planning, resourcing and advocacy
- Well‐developed problem‐solving, prioritization and conflict resolution skills
- Demonstrated in‐depth knowledge of mental health symptoms, psychotropic medications and associated side effects
- Ability to work independently and as part of a team
- Proven ability to think “outside the box” to identify plans of action to support individuals accessing the Crisis and Safe Bed Program
- Excellent communication and interpersonal skills to effectively engage community services and individuals, increasing awareness of services
- Ability to display tact, cooperation, sensitivity and respect for the opinions and situations of others
- Proficiency in MS Word
First Aid, CPR and ASIST certifications are required
OCAN Training an asset.
Second language is considered an asset
An understanding of cultural diversity is considered an asset

* The successful applicant will be required to provide a police clearance that meets agency standards

* A valid G Drivers License, access to a reliable vehicle and adequate insurance coverage for business responsibilities, OR access to reliable transportation.

YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.

Successful candidates will be required to submit proof of a primary series of a COVID-19 vaccine authorized by the World Health Organization directly to the Human Resources department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement directly to Human Resources.

How to Apply
Interested candidates are invited to submit a resume and cover letter outlining their qualifications and interest in the position.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

To learn more about YSSN view our website; Work with Us - Your Support Services Network

Apply About employer

More about this job

Responsibilities

The Crisis Response Worker provides direct support, crisis de-escalation, and stabilization to individuals in a 24/7 residential setting. They are responsible for intake, assessment, supportive counselling, and collaborating with community partners to ensure effective care planning.

Requirements

Candidates must hold a bachelor's degree in nursing, social work, or a relevant field and possess at least three years of experience with mental health and addictions. Proficiency in crisis management, knowledge of the Mental Health Act, and valid First Aid/CPR/ASIST certifications are required.

Skills

Crisis intervention
Mental health support
De-escalation
Crisis stabilization
Supportive counselling
Intake and admission
Case management
Advocacy
Conflict resolution
Problem-solving
Assessment
Triage
Documentation
Collaboration
Assertive outreach
MS Word

Benefits

Professional development
Wellness programs
Hybrid work options

Visa sponsorship

Not detected in the job text

Keywords

Mental Health
Addictions
Crisis Response
Safe Beds
Social Work
Nursing
Occupational Therapy
Crisis Intervention
De-escalation
Mental Health Act
First Aid
CPR
ASIST
OCAN
Case Management
Residential Support
Psychosocial Stabilization
Concurrent Disorders
Dual Diagnosis
Community Liaison
Triage
Advocacy
MS Word
Non-profit
Healthcare

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