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Added 23 hours ago
C
CBT Clinician (CAB)
CMHA
ON
- Full-time
The CBT Clinician is responsible for a combination of the following functions: administering assessments (intake/triage), providing treatment, and providing interim support to clients. The…
Added 3 days ago
TN
Youth and Family Development Worker
Tla’amin Nation
BC · qathet, British Columbia
- Full-time
Hours of Work: Monday – Friday 8:30am-4:30pm (occasional evening or weekend hours as required)
Added 4 days ago
YW
Frontline Worker - Weekend Set Shifts
Youth Without Shelter
Toronto, ON · Etobicoke, ON
- Part-time
Job Posting: Part-time Weekend Shifts (6 available shifts)
Added 4 days ago
TS
Homelessness Services Worker
The Salvation Army in Canada
St. Catharines, ON
- Part-time
The Homelessness Services Worker is responsible to provide housing options and assistance to men within our shelter and the community at large. Perform casework and group related duties,…
Added 4 days ago
YW
Wardlaw Weekend Worker
Youth Without Shelter
Toronto, ON
- Up to $23.5 CAD / hour
- Part-time
Job Description: Part-time Weekend Set Shifts (6 available shifts)
Added 4 days ago
TS
Homelessness Services Worker
The Salvation Army Canada and Bermuda Territory
St. Catharines, ON
- Part-time
The Homelessness Services Worker is responsible to provide housing options and assistance to men within our shelter and the community at large. Perform casework and group related duties,…
Added 5 days ago
TS
Resident Support Worker
The Salvation Army in Canada
Calgary, AB
- Part-time
Conducts respectful resident intake interviews ensuring all information is obtained, recorded, expectations are clearly communicated to residents, and basic goal setting is done.
Added 5 days ago
TS
Resident Support Worker
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Part-time
Conducts respectful resident intake interviews ensuring all information is obtained, recorded, expectations are clearly communicated to residents, and basic goal setting is done.
Added 5 days ago
TS
Foster Care - Support Worker
TRELLIS SOCIETY FOR COMMUNITY IMPACT
Calgary, AB
- Full-time
The Role: Foster Care Support Worker (Full Time)
Added 7 days ago
AC
Registered Psychotherapist/ Registered Social Worker
Anchoridge Counselling Services
Waterloo, ON
- Contract
As a Registered Social Worker or Registered Psychotherapist at Anchoridge Counselling Services, you will provide high-quality psychotherapy services to individuals experiencing a range of…
Added 7 days ago
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High Intensity CBT Clinician (Mandarin & Cantonese Speaking)
CMHA
ON
- Full-time
The Therapy Focused Clinician will provide treatment and assessment (triage/intake), with majority of time focused on treatment. Assessment can be provided using various remote methods,…
Added 7 days ago
C
CBT Clinician (High Intensity)
CMHA
ON
- Full-time
The Therapy Focused Clinician will provide treatment and assessment (triage/intake), with majority of time focused on treatment. Assessment can be provided using various remote methods,…
Added 8 days ago
CH
Part Time Youth Worker
Covenant House Toronto
Toronto, ON
- Part-time
…role requires a minimum of 5 shifts a month, 4 must be on the…
Added 8 days ago
CM
CBT Clinician (High Intensity)
Canadian Mental Health Association | York Region & South Simcoe
Vaughan, ON
- Contract
The Therapy Focused Clinician will provide treatment and assessment (triage/intake), with majority of time focused on treatment. Assessment can be provided using various remote methods,…
Added 8 days ago
CM
High Intensity CBT Clinician (Mandarin & Cantonese Speaking)
Canadian Mental Health Association | York Region & South Simcoe
Vaughan, ON
- Full-time
The Therapy Focused Clinician will provide treatment and assessment (triage/intake), with majority of time focused on treatment. Assessment can be provided using various remote methods,…
Added 8 days ago
HI
Internal/External - Part Time Client Support Worker (CSW D2)
Housing Information Services
Windsor, ON
- Part-time
Client Support Worker (D2) - 1 Part-Time Position Days 8am-4pm
Added 8 days ago
HI
Internal/External - Part Time Client Support Worker (CSW N2)
Housing Information Services
Windsor, ON
- Part-time
Client Support Worker (N2) - 1 Part-Time Position Overnights 10pm-6am
Added 8 days ago
CM
CBT Clinician (CAB)
Canadian Mental Health Association | York Region & South Simcoe
Vaughan, ON
- Full-time
The CBT Clinician is responsible for a combination of the following functions: administering assessments (intake/triage), providing treatment, and providing interim support to clients. The…
Added 8 days ago
RO
Youth Worker Term
Regina Open Door Society
Regina, SK
- Full-time
The Regina Open Door Society Inc.is seeking a qualified individual staff for the full-time term position of Youth Worker. The term for this position is November 20,2026 to March 31,2027.
Added 10 days ago
TS
Community Services Worker
The Salvation Army in Canada
Guelph, ON
- Part-time
Provide basic support to client intake processes when required, including receiving phone calls and assisting with scheduling or documentation.
Added 10 days ago
CO
Personal Support Worker(s)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…of the Resident to the health team (e.g. activities, fluid intake/output, appetite,…
Added 10 days ago
C
CBT Clinician (CAB)
CMHA
ON
- Full-time
The CBT Clinician is responsible for a combination of the following functions: administering assessments (intake/triage), providing treatment, and providing interim support to clients. The…
Added 10 days ago
C
French Speaking CBT Clinician (CAB)
CMHA
ON
- Full-time
The CBT Clinician is responsible for a combination of the following functions: administering assessments (intake/triage), providing treatment, and providing interim support to clients. The…
Added 11 days ago
Indigenous Youth Outreach Worker
Durham Community Health Centre
Oshawa, ON
Position Title: Indigenous Youth Outreach Worker
Added 11 days ago
DC
Indigenous Youth Outreach Worker
Durham Community Health Centre
Oshawa, ON
- Full-time
Position Title: Indigenous Youth Outreach Worker

Youth Without Shelter

Wardlaw Weekend Worker

Toronto, ON, Canada

Up to $23.5 CAD / hour · Part-time

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Job details

Pay: Up to $23.5 CAD / hour
Job type: Part-time
Experience: Minimum 1 year of experience working with seniors, newcomers and youth experiencing housing instability, complex social needs, mental health challenges and/or substance use
Posting language: English
Posted: Oct 22, 2026

Original job description

Job Description: Part-time Weekend Set Shifts (6 available shifts)

(Part-time, On-site)

Day Shifts: Saturday and Sunday 8:30am – 4:30pm (2 available spots)

Evening Shifts: Saturday and Sunday 4:00pm – 12:00am (2 available spots)

Overnight Awake Shifts: Friday, Saturday and Sunday 11:30pm – 9:00am (2 available spots)

Summary:

The new Wardlaw Residences is building its team in preparation for opening in November with the goal of staggered move-ins throughout December 2026. We are looking for compassionate, dependable and professional frontline workers to join our supportive housing team. The successful candidates contribute to a safe, respectful and welcoming environment for our multi-generational tenants by providing frontline supervision, support and engagement during their shift.

The Frontline Worker is responsible for supervising and engaging with tenants while on shift, working effectively with colleagues and following all procedures and policies in an effort to maintain a safe environment for staff and tenants. You will be required to address tenants’ needs in a timely manner, conduct and document hourly facility/safety checks, support conflict resolution, crisis de-escalation and ensure policies, procedures and house rules are followed. There will also be administrative duties such as answering the telephone, completing reports and updating logs, perform fire drill and other safety procedures etc. You are expected to be a positive role model and develop productive and professional relationships with tenants, using trauma-informed care tactics, and encourage each to reach their potential. To best serve our tenants it is important to work as a cooperative and supportive team member with Case Managers, Leadership, Relief and Agency Staff. Must be able to communicate effectively demonstrate patience and sound judgement and remain calm and professional in challenging situations.

Company Description

Wardlaw Residences, commonly referred to as “Wardlaw,” is a new mixed-tenant supportive housing residence comprising of 51 units, 15 of which are barrier-free, across four storeys. Wardlaw was created as a “made-in-Rexdale” solution to the housing crisis in the Rexdale community.

Approximately half of Wardlaw’s tenants are seniors. The remaining residents include youth aged 18 to 24, adults, and newcomers of various ages. All tenants have experienced homelessness and have typically transitioned from shelters or unsheltered living situations before moving into Wardlaw. Many residents, particularly seniors and those with complex support needs, may consider Wardlaw their permanent home. For others, Wardlaw provides stable, long-term housing until they are ready to transition to the next stage of their lives.

Programming will provide individualized supports that promote housing stability, independence, dignity and meaningful community connection. Supports include case management, housing stabilization. resident engagement, life-skills development, community programming and connections to health, social, employment and other community services tailored to each resident’s unique needs, goals and circumstances.

Key Responsibilities

Tenant Relationships

Conduct all interactions with tenants in manner that imparts dignity, respect and understanding.
Always exercise trauma-informed care and anti-oppressive practices when interacting with tenants, visitors and colleagues.
Develop positive, productive, professional relationships with the tenants.
Encourage and inspire tenants to achieve their potential.
Be a positive role model for the tenants in all related activities.
Ensure all tenants are given the opportunity to evaluate the services available and tenants’ complaints are listened to and taken seriously.

Move-ins and Move-outs

Support intake of new tenants in accordance with policies, procedures and program requirements.
Welcome new tenants, provide orientation to the facility and explain relevant house rules, safety procedures, available services and community expectations.
Confirm and document required move-in and move-out documentation forms, consent, identification and other records.
Identify safety, health and accessibility/support needs and communicate to case management staff.
Support move-out process as per policy and procedures.

Tenant Supervision and Engagement

Provide all tenants with appropriate support through check-ins, supervision and follow up.
Maintain a visible and approachable presence throughout the facility, promoting a safe, welcoming and respectful environment.
Respond to tenant questions, concerns and requests for assistance in a timely manner and refer to case manager as needed.
Encourage positive interactions, respectful communication and consideration for others.
Observe tenant interactions and identify emerging concerns, changes in behaviour or situations requiring additional support.

Safety and Crisis Management

Follow all organizational policies, procedures, safety protocols, and operational guidelines.
Conduct and document hourly facility and safety checks in accordance with procedures.
Monitor common areas and other designated spaces to identify potential safety hazards, maintenance concerns, policy violations, or situations requiring intervention
Respond calmly and promptly to tenant conflicts, disputes and other safety concerns.
Recognize the signs of a crisis and apply appropriate de-escalation techniques.
Request supervisory assistance or emergency services when required.
Ensure all Health and Safety and IPAC policies and procedure are followed and any concerns are forwarded to management or a member of the JHSC.
Schedule and facilitate fire drills.
Adhere to strict confidentiality policy for staff and tenants.
Recognize when to call for supervisor and/or on-call support and follow correct procedure.
Report hazards, security concerns, and operational issues to the appropriate supervisor and complete required documentation.
Communicate relevant safety information to incoming staff during shift changes.
Document incidents, interventions, and follow-up requirements accurately and promptly.
Maintain professional boundaries and avoid becoming involved in tenant disputes.

Administration and House Management

Assist in the upkeep of the facility through chore supervision and general maintenance.
Answer telephone courteously. Redirect and/or respond to requests/questions from callers or take accurate and detailed messages.
Maintain factual, relevant, up-to-date logs, tenant files and documents as required in daily routine.
Fully engage in shift-change and communicate any duties still to be completed.
Support tenants in attending meetings, workshops and activities.
Attend all team meetings to best of ability.

Staff Development and Evaluation

Actively participate in shift change, staff meetings and case conference where appropriate.
Keenly participate in agency training opportunities and performance evaluations.
Assist in the training of new full-time and relief staff.

Cleaning, Housekeeping and Facility Maintenance

a) Complete assigned overnight cleaning and housekeeping duties to maintain a clean, sanitary, replenished and orderly environment.

Qualifications and Core Competencies

Degree or diploma in Social Work or Child & Youth Care or equivalent in a related field

Minimum 1 year of experience working with seniors, newcomers and youth experiencing housing instability, complex social needs, mental health challenges and/or substance use
Proven working knowledge and implementation of trauma-informed care, harm reduction and anti-oppressive practice.

Understanding of the unique barriers faced by tenants requiring supportive housing.
Trained and able to manage, intervene and de-escalate high crisis and/or unpredictable situations in calm manner and exercising sound judgement.

Strong capabilities in building rapport and maintaining professional boundaries.

Ability to provide client-centred, evidence-based, outcome-oriented care

Effective problem-solving, interpersonal, and organizational skills
Strong verbal and written communication skills, including the ability to complete clear, accurate and objective documentation.

Proficient in Microsoft Office and case management software

Detail orientated, accurate and timely client record keeping and reports

Current CPR/First Aid, CPI/NVCI, and Vulnerable Sector Check required

Demonstrates creativity, flexibility and understanding when working with tenants to balance their needs with the needs of the shelter

Working Conditions

Supportive housing setting
On-site, in-person
Shift partner

Work physically close to others

Possible conflict and rude or challenging behaviour from clients

Long periods of time sitting

4 flights of stairs, 1 elevator

Hourly facility checks and general facility upkeep

Interact with tenants, staff, visitors under all circumstances including traumatic events.

IPAC policies and procedures in place for congregate setting as directed by Toronto Public Health, Practice Health Check etc.

Fast-paced, emotionally demanding environment; self-care and boundaries required

Manual dexterity required to use desktop computer and peripherals

Ability to lift and/or move up to 25 lbs.

Apply About employer

More about this job

Responsibilities

The Frontline Worker is responsible for supervising and engaging with tenants to maintain a safe, respectful, and welcoming environment. Duties include conducting safety checks, providing crisis de-escalation, managing administrative tasks, and supporting tenants in their daily needs.

Requirements

Candidates must have a degree or diploma in Social Work, Child & Youth Care, or a related field with at least one year of experience working with vulnerable populations. Proficiency in trauma-informed care, crisis intervention, and clear documentation is required, along with current CPR/First Aid and a Vulnerable Sector Check.

Skills

Trauma-informed care
Crisis de-escalation
Conflict resolution
Case management
Safety monitoring
Record keeping
Communication
Patience
Professional boundaries
Harm reduction
Anti-oppressive practice
First aid
CPR
Microsoft Office
Facility maintenance

Visa sponsorship

Not detected in the job text

Keywords

Supportive housing
Social work
Child & youth care
Trauma-informed care
Harm reduction
Anti-oppressive practice
Crisis de-escalation
Case management
Facility safety
Vulnerable sector check
CPR
First aid
Microsoft Office
Conflict resolution
Documentation
Client-centred care
Housing stability
Life-skills development
Community programming
IPAC
Health and safety
Reporting
Professional boundaries
Mentorship
Administrative support

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