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Added 10 mins ago
GE
Operations Supervisor
GFL Environmental Inc.
Goffs, NS
- Full-time
Reporting directly to the Operations Manager, the Operations Supervisor is responsible for creating a zero harm environment, maintaining efficient day-to-day operations, and for the…
Added 10 mins ago
R
Manager, People Operations & Partner Affairs
RPIA
Toronto, ON
- Full-time
As Manager, People Operations & Partner Affairs, you will play a key role in supporting RPIA's corporate governance, partner-related activities, human resources operations, and strategic…
Added 10 mins ago
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Property Tax Administrator
BGIS
Mississauga, ON
- Full-time
The Property Tax Administrator assists the Lease Administration Manager in the management of realty and business tax and assessment matters for BGIS Canada managed facilities nationally in…
Added 10 mins ago
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Senior Relationship Manager
BMO
Peterborough, ON
- Full-time
Prepare executive-level reporting on portfolio performance, market developments, and client trends.
Added 10 mins ago
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BMO Capital Markets New Grad 2027 Investment Banking Analyst, Montreal
BMO
Montreal, QC · HO
- Full-time
Performing other tasks supporting client relationships and business development
Added 25 mins ago
NE
Safety Supervisor
Northern Employment Solutions Inc
Cochrane, ON
- $65 to $75 CAD / hour
- Full-time
Reporting to the Capital Projects Manager, you will be part of the Health & Safety Department. You will be responsible for supervising members of the Health and Safety team, to ensure the…
Added 25 mins ago
GC
Process Engineer/Metallurgist
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
…Price-to-quality Ratio. We Can Reduce Risk And Add Value To Our Client’s Projects Or Operations…
Added 25 mins ago
IG
Chief Financial Officer
Inline Group Inc.
AB · Edmonton, AB
- Full-time
cross-border financial operations, or accounting for Indigenous partnerships or joint ventures is an asset
Added 25 mins ago
DI
Onboarding & Training Specialist
Duliban Insurance Brokers
Welland, ON
- Full-time
…are proud of the reputation we've built for both exceptional client service and a strong team culture. With offices across Niagara and Haldimand, our team is dedicated to helping clients…
Added 25 mins ago
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Project Manager
Hays
Calgary, AB
- $100,000 to $130,000 CAD / year
- Full-time
Our client is a well-established commercial general contractor with a strong reputation for delivering high-quality projects across Alberta. Known for its collaborative approach,…
Added 25 mins ago
SC
Mechanical Coordinator
Scott Construction Group
Vancouver, BC
- $85,000 to $100,000 CAD / year
- Full-time
We are a well-known and trusted General Contractor & Construction Manager with offices in Burnaby and Toronto, Scott has been providing construction management services and building…
Added 26 mins ago
GC
Senior Project Manager
Gigafest Consulting
Dartmouth, NS
- Full-time
Gigafest is seeking an experienced Senior Project Manager to lead complex, multidisciplinary organizational projects for an infrastructure organization. You'll manage the full project…
Added 26 mins ago
HM
Campaign Manager, Influencer Marketing (Temp)
Horizon Media
Toronto, ON
- Full-time
The role of the Campaign Manager, Influencer within Blue Hour Studios is to lead influencer and creator marketing projects and deliverables. This person will work to deliver exceptional and…
Added 26 mins ago
SC
Site Manager - $70K - $75K
Securitas Canada
Ottawa, ON
- Full-time
Securitas is seeking an experienced and results-driven Site Manager to oversee the day-to-day operations of a Security Operations Center (SOC), providing leadership, direction, and support…
Added 26 mins ago
Employment Consultant
Region of Waterloo
Waterloo, ON
Work Schedule: Monday to Friday from 8:30am to 4:30pm, Hybrid - 3 days at home, and 2 days in office or as per operational needs
Added 26 mins ago
ET
Technical Program Manager
Encore Travel
Montreal, QC
- Full-time
We're looking for an experienced Technical Program Manager to help turn that vision into reality.
Added 26 mins ago
Senior Manager, The Scotiabank Women Initiative
Scotiabank
Toronto, ON
Leads and drives a client focused culture with colleagues across the network to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Added 26 mins ago
VC
Program Coordinator - Volunteer, Sakura House - Part-time 0.8
VON Canada (Ontario)
Woodstock, ON
- $24.66 to $26.2 CAD / hour
- Part-time
Must have personal vehicle and possess both a current driver’s license and proof of vehicle insurance
Added 26 mins ago
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ROV Project Lead
DOF
Paradise, NL
- Full-time
DOF Canada is currently seeking a detailed oriented and client focused individual for the position of ROV Project Lead. The position is focused on coordinating offshore ROV operations and…
Added 26 mins ago
S
Project Engineering Manager
Stantec
Sudbury, ON
- Full-time
We are currently seeking a Project Engineering Manager to join our Mining team in Canada, based out of one of our offices in Sudbury or North Bay ON, Saskatoon, Edmonton or Calgary AB, or…
Added 26 mins ago
Personal Support Worker
Bayshore
Orangeville, ON
Must have driver's license and reliable vehicle to commute with
Added 41 mins ago
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L'opérateur de transbordement
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Montreal, QC
- Full-time
…marchandises. Travaillant dans un environnement rapide et orienté client, les titulaires doivent bien travailler en équipe pour maximiser l'efficacité et la sécurité, tout en démontrant une…
Added 41 mins ago
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Social Media Manager
ChangeMakers
NS · Halifax, NS
- Full-time
As a Social Media Manager, you enjoy bringing social media strategies to life through thoughtful content, engaging campaigns, and meaningful community connections. You understand how to…
Added 41 mins ago
YT
Crisis Support Worker
YOUTHDALE TREATMENT CENTRES
Toronto, ON
- Part-time
This position directly reports to: Manager, Intake, Crisis and Outpatient Services
Added 55 mins ago
SC
Junior Construction PM
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Equipment: Client will provide computers needed to perform the role.

Crisis Support Worker

Toronto, ON, M5B 1T8, Canada

Department: Crisis Support Team Location: 227 Victoria Street, Toronto, ON Status: Part Time, Permanent Shift - Monday to Friday, 4:00 p.m. – 8:00 p.m.; Saturday and Sunday, 10:00 a.m. – 6:00 p.m Hours: 18 hours per week Union/Non: This is a unionized position Rate of pay: $30.73 per hour · Part-time

Apply on recruiting.ultipro.ca About employer

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Job details

Pay: Department: Crisis Support Team Location: 227 Victoria Street, Toronto, ON Status: Part Time, Permanent Shift - Monday to Friday, 4:00 p.m. – 8:00 p.m.; Saturday and Sunday, 10:00 a.m. – 6:00 p.m Hours: 18 hours per week Union/Non: This is a unionized position Rate of pay: $30.73 per hour
Job type: Part-time
Experience: A college diploma or university degree in child and youth work or a relevant field is required, with preferably 5 years’ experience in the mental health field.
Working hours: 18 hours per week
Posting language: English
Posted: Sep 16, 2026

Original job description

Job Description - Crisis Support Worker (Part-time)

Department: Crisis Support Team
Location: 227 Victoria Street, Toronto, ON
Status: Part Time, Permanent
Shift - Monday to Friday, 4:00 p.m. – 8:00 p.m.; Saturday and Sunday, 10:00 a.m. – 6:00 p.m
Hours: 18 hours per week
Union/Non: This is a unionized position
Rate of pay: $30.73 per hour

This posting is for a new position within our organization.

Position Summary:

The Crisis Support Worker is responsible for providing timely, compassionate, and trauma-informed crisis intervention to children, youth, families, caregivers, and community professionals accessing Youthdale's Crisis Support TEAM.

Working as part of a multidisciplinary team, the Crisis Support Worker provides telephone crisis support, service navigation, triage, brief interventions, safety planning, and coordination of care while ensuring accurate documentation and collaboration with internal and external service providers.

The Crisis Support Worker also supports program operations by assisting other clinical programs during periods of high operational need.

Accountability:

This position directly reports to: Manager, Intake, Crisis and Outpatient Services

Job Responsibilities

Crisis Intervention

Respond to incoming crisis telephone calls from children, youth, families, caregivers, schools, hospitals, community agencies, and other service providers.
Complete initial crisis screening and determine level of urgency.
Conduct suicide risk, self-harm, violence, and safety assessments within scope of practice.
Provide immediate emotional support, de-escalation, and crisis intervention.
Develop collaborative safety plans with youth and caregivers.
Consult with Social Workers or Managers regarding high-risk situations.
Activate emergency response procedures when required (EMS, Police, Mobile Crisis, Child Protection).

Intake, Triage and Service Navigation

Triage incoming referrals based on urgency and concerns.
Determine the most appropriate internal or community-based service.
Schedule client appointments with CST Social Workers.
Coordinate same-day or urgent appointments when appropriate.
Provide information regarding Youthdale programs and eligibility criteria.
Support referrals to outpatient services, residential treatment, community mental health agencies, hospitals, Help Ahead, and other resources.
Provide assistance with additional case management tasks as required
Facilitate warm transfers whenever possible.
Maintain knowledge of community resources and service pathways.

Brief Support and Family Assistance

Provide brief supportive counselling within scope of practice.
Offer psychoeducation regarding mental health, crisis management, and available services.
Support caregivers in understanding treatment recommendations.
Assist families in identifying immediate coping strategies.
Provide follow-up calls as directed.
Encourage engagement with ongoing treatment and community support.

Documentation

Complete accurate, objective, and timely progress notes in TREAT.
Document all crisis contacts, risk assessments, safety plans, referrals, and consultations.
Maintain confidentiality and comply with privacy legislation.
Complete required incident documentation and Serious Occurrence reporting when applicable.

Collaboration

Work collaboratively with Crisis Social Workers, Intake staff, Psychiatrists, and Community Partners.
Participate in clinical consultations and case reviews.
Communicate significant clinical concerns promptly.
Support continuity of care during transitions between programs.

Operational Support

Provide coverage to other departments.
Support front-line staff with crisis as requested.

Administrative Responsibilities

Answer and direct crisis line calls professionally and efficiently.
Monitor voicemail and electronic referrals.
Assist with appointment scheduling and calendar management.
Maintain resource databases and referral information.
Prepare educational materials and resource packages for families.
Track call volumes and service utilization data.
Participate in quality improvement initiatives.

Corporate Responsibilities

Fosters positive, professional, and respectful relationships with children, youth, families, caregivers, staff, visitors, community partners, government officials, and professional associations.
Performs all duties in accordance with applicable federal and provincial legislation, professional standards, organizational policies and procedures, and accreditation requirements.
Maintains confidentiality and protects personal health information in accordance with the Personal Health Information Protection Act (PHIPA) and organizational privacy policies.
Complies with the Child, Youth and Family Services Act, 2017 (CYFSA), including the duty to report concerns regarding a child who may be in need of protection.
Works in accordance with the Occupational Health and Safety Act (OHSA), including reporting hazards, incidents, workplace violence, and unsafe working conditions.
Adheres to all workplace violence, harassment, infection prevention and control (IPAC), emergency preparedness, and safe work practices.
Demonstrates a commitment to equity, diversity, inclusion, accessibility, and culturally responsive practice in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
Maintains required professional registration, certifications, and mandatory organizational training.
Maintains accurate, timely, and professional documentation in accordance with legal, professional, and organizational standards.
Attends work on a regular and reliable basis and participates in staff meetings, supervision, and mandatory training.
Performs other duties as assigned that are consistent with the scope of the position.

Qualifications

A college diploma or university degree in child and youth work or a relevant field is required, with preferably 5 years’ experience in the mental health field.
Working knowledge on the following topics/techniques: crisis theory/intervention, child/adolescent development, Dialectical Behaviour Therapy (DBT), Motivational Interviewing, ASIST, Mental Health First Aid, Safe Management Group (SMG).
Ability to maintain a high level of confidentiality in all interactions.
Demonstrated ability to interact with people in a sensitive, tactful, diplomatic, and professional manner at all times.
Excellent assessment, interviewing, and counselling skills.
Ability to work both independently and within a multi-disciplinary team in a fast-paced environment.
Ability to work flexible hours within a rotating schedule that includes days, evenings and weekends.
Knowledge of community resources in the GTA and beyond.
Advanced communication skills (both written and oral).
Good organizational, time management and prioritizing skills.

ABOUT YOUTHDALE TREATMENT CENTRES

Youthdale (https://www.youthdale.ca) provides comprehensive, integrated mental health services to children and their families, connecting them with the right programs and services, both at Youthdale and in their communities. We meet the complex needs of children and youth with a team of highly skilled and dedicated psychiatrists, psychologists, neurologists and neuropsychologists, social workers, nurses, and child and youth workers. To know more about us and the amazing work that our team does, please visit https://www.youtube.com/@youthdale-ca.

APPLICATION

At Youthdale, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve. Youthdale is committed to providing accommodation in all parts of the hiring process. If you require accommodation, we will work with you to meet your needs.

Please apply with an updated resume by November 20, 2026.

#ydc1

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Crisis Support Worker provides trauma-informed crisis intervention, triage, and safety planning for children, youth, and families. They also collaborate with a multidisciplinary team to coordinate care and maintain accurate clinical documentation.

Requirements

Candidates must possess a college diploma or university degree in child and youth work or a related field, with a preference for five years of mental health experience. Proficiency in crisis intervention techniques and knowledge of community resources are essential.

Skills

Crisis intervention
Trauma-informed care
Suicide risk assessment
Safety planning
Triage
Service navigation
Case management
De-escalation
Mental health support
Documentation
Interdisciplinary collaboration
Crisis screening
Psychoeducation
Conflict resolution
Time management

Visa sponsorship

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Keywords

Crisis Intervention
Trauma-Informed Care
Mental Health
Child and Youth Work
Safety Planning
Triage
Service Navigation
Dialectical Behaviour Therapy
Motivational Interviewing
ASIST
Mental Health First Aid
Safe Management Group
Case Management
PHIPA
CYFSA
OHSA
AODA
Clinical Documentation
Risk Assessment
Interdisciplinary Team

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Jobs in Canada