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Added 2 mins ago
GD
Mechanical Engineering Developer
General Dynamics Missions System International
Ottawa, ON
- Full-time
We're looking for a Mechanical Engineer to support the development of mechanical designs and engineering systems across various products and programs within the organization.
Added 2 mins ago
GD
Senior Project Engineer - Systems Engineer
General Dynamics Missions System International
Ottawa, ON
- Full-time
Assume full technical responsibility and accountability for difficult, multi-faceted product development NPI problems.
Added 16 mins ago
D&
Senior Cost Manager - Project Controls - Calgary, AB
Dokainish & Company
Calgary, AB
- Full-time
Since 2011, Dokainish & Company has been delivering world-class project management and project controls consultancy services. We specialize in working diligently and collaboratively with…
Added 31 mins ago
SH
Health Care Aide
SE Health
Calgary, AB
- Temporary
The Health Care Aide is a key member of the care team who provides care for residents living in senior living facilities using a client and family-centered approach that incorporates the…
Added 46 mins ago
GD
Business Development Manager, Tactical Comms and Information Systems
General Dynamics Missions System International
Ottawa, ON
- Full-time
Professional Development: We offer a number of resources and support to help develop your professional toolkit! You should anticipate regular progress reviews as well as access to…
Added 1 hour ago
WO
Registered Nurse - Etobicoke - Paediatrics and Neonatal Intensive Care
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills…
Added 1 hour ago
WO
Registered Nurse - Etobicoke - Paediatrics and Neonatal Intensive Care
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills…
Added 1 hour ago
G
Senior Tax Lawyer - Practice Leader
gpac
Surrey, BC
- $162,400 to $203,000 CAD / year
- Full-time
A highly regarded, full-service British Columbia law firm is seeking an experienced Senior Tax Lawyer to lead and expand its Tax Group.
Added 1 hour ago
SH
Registered Nurse - Red Deer
SE Health
Red Deer, AB
- Contract
…our work. As a social enterprise, we support research into Senior’s Health and…
Added 1 hour ago
Senior Software Engineer, International
Robinhood
Toronto, ON
As a Senior Full Stack Software Engineer, you will be a core technical driver for Robinhood’s global expansion initiatives. You will bridge high-performance frontend interfaces with…
Added 1 hour ago
LF
Brick Supervisor, Operations
Leons Furniture Limited
Fort St. John, BC
- Full-time
Previous retail Supervisory or Senior Associate experience an asset
Added 1 hour ago
SI
Cook 2
Shannex Incorporated
Toronto, ON · Etobicoke, ON
- Temporary
…rewarding healthcare environment, Shannex offers opportunities for development, ongoing training, and advancement within our…
Added 1 hour ago
SI
Cook 2
Shannex Incorporated
Ancaster, ON
- Full-time
…rewarding healthcare environment, Shannex offers opportunities for development, ongoing training, and advancement within our…
Added 1 hour ago
SI
Housekeeper
Shannex Incorporated
Ancaster, ON
- Part-time
…healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our…
Added 1 hour ago
HI
Overnight PSW
Home Instead
Kawartha Lakes, ON · Lindsay, ON
- $20 to $22 CAD / week
- Full-time
Paid onboarding and continuous skill development.
Added 1 hour ago
SI
Cook 1
Shannex Incorporated
Ancaster, ON
- Part-time
…healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our…
Added 1 hour ago
SI
Concierge
Shannex Incorporated
Ancaster, ON
- Full-time
…healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our…
Added 1 hour ago
XI
Director, Network Development & Operations
Xplore Inc
Fredericton, NB · Woodstock, NB · Cornwall, ON · Markham, ON · Calgary, AB
- Full-time
The Director, Network Development & Operations is the senior leader responsible for turning Xplore’s network architecture into an automated, scalable production network, delivering Core &…
Added 1 hour ago
HM
Director of National Accounts (Warehouse)
Highlight Motor Group
Toronto, ON
- Full-time
…partnerships, and leading new business initiatives. Reporting to senior leadership, this role pursues warehouse sales targets and growth goals while building lasting relationships with…
Added 1 hour ago
SL
Senior / GeoSpatial Manager
Singapore Land Authority (SLA)
SK
- Full-time
The Senior / Geospatial Manager is a key member of the Geospatial Services team, driving geospatial capability building across Singapore. The team delivers geospatial solutions, analytics,…
Added 1 hour ago
RB
Associate Director, GRA - Market Risk Analytics
Royal Bank of Canada
Toronto, ON
- Full-time
Provide comprehensive explanation to risk managers, senior management and regulators regarding methodology analysis.
Added 2 hours ago
PO
Senior Family Law Staff Attorney
Peace Over Violence
MB · Back, MB
- Part-time
Peace Over Violence seeks a Senior Family Law Staff Attorney with demonstrated commitment and experience working with survivors of domestic violence, sexual assault, dating violence,…
Added 2 hours ago
TO
HR Business Partner
The Ottawa Hospital
Ottawa, ON
- Full-time
Exceptional client service skills and experience providing strategic HR advisory services to senior level clients;
Added 2 hours ago
B
Key Account Manager // Gestionnaire de Comptes Clés
BAT
Toronto, ON
- Full-time
…Ce rôle requiert un profil commercial chevronné, de calibre senior, avec une forte prise en charge de la stratégie client, des opérations, de la tarification, du P&L, des investissements…
Added 2 hours ago
SP
Accounting and Payroll Administrator (Full-Time)
Senior Persons Living Connected
Toronto, ON · Scarborough, ON
- Full-time
At Senior Persons Living Connected (SPLC), your work makes a real difference in our communities. Our mission is to understand the aspirations of seniors and respond with innovative support…

YuJa Inc.

Account Manager (Client Success & Growth)

Toronto, ON, Canada
North York, ON, M2J 4Y8, Canada

We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities. · Full-time

Apply About employer

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Job details

Pay: We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities.
Job type: Full-time
Experience: Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Posting language: English
Posted: Oct 8, 2026

Original job description

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role

YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success, client retention, and revenue growth through strategic upselling and renewals. You'll serve as a trusted advisor to our clients, ensuring they achieve maximum value from our solutions while identifying opportunities to expand their engagement with YuJa.

What you will be doing

Build strong relationships with enterprise clients by delivering tailored training and onboarding experiences for all our SaaS products.
Lead negotiations for the renewal of agreements and manage changes to client contracts efficiently.
Upsell specific product enhancements, such as Add-ons or Widgets with additional, relevant beneficial features.
Prepare and provide accurate price quotations for product upgrades and additional services in a timely manner.
Provide in-depth training and support, ensuring clients understand and maximize the value of our solutions.
Monitor client accounts to identify trends, risks, and opportunities, integrating insights into proactive client support strategies.
Resolve technical issues effectively for all products, ensuring seamless client experience.
Deliver regular progress updates to clients and internal stakeholders, ensuring transparency and alignment.

About You

Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Demonstrate strong sales skills, with the ability to identify opportunities and effectively communicate the value of product enhancements/upgrades.
A proactive problem-solver with exceptional written and verbal communication skills.
Confident in engaging with senior-level professionals and managing their needs.
Ability to leverage technology to enhance client engagement and support.
Thrive under pressure with strong emotional intelligence and the ability to empathize with diverse client challenges.
Demonstrate excellent time management, organizational skills, and a curiosity-driven approach to learning.
Competitive, ambitious, and eager to grow in a fast-paced environment.
Detail-oriented and personable, balancing professionalism with a fun and engaging attitude during client interactions.
Collaborate effectively with team members to achieve shared goals and enhance client satisfaction.

Why you'll love working here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities. The final base salary will be determined based on the selected candidate's experience, qualifications, and overall fit for the role.

Comprehensive Benefits:

Health, vision, and dental benefits, 100% employer-paid
Additional benefits include RRSP, gym subsidies, and more
Work-life balance including flexible work hours
Paid sick days

Team Engagement:

Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
Office perks including company-provided snacks, drinks and events
Employee recognition programs, such as gift cards and “Employee of the Week” rewards
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Hands-on experience working with senior-level business leaders

Schedule

This is an office-based role with standard hours from Monday to Friday.

How to Apply

This position is open only to candidates who are currently based in Canada. To apply, please submit your resume through this site.

Equal Opportunity Employer & Accommodations

YuJa is an equal opportunity employer and values diversity at our company. We are committed to fostering an inclusive and accessible recruitment process and work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

If you require reasonable accommodation at any stage of the recruitment process, please let us know. You may indicate your accommodation needs by contacting us directly at careers@yuja.com. We will work with you to provide appropriate accommodations to support your participation in the hiring process. All accommodation requests will be handled confidentially.

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More about this job

Responsibilities

The Account Manager will drive client retention and revenue growth by managing renewals, upselling product enhancements, and providing tailored training. They will serve as a trusted advisor to enterprise clients, monitoring account trends to ensure maximum value and seamless service delivery.

Requirements

Candidates must have 1-3 years of experience in client or customer support with strong sales and relationship-building skills. The role requires excellent communication, a proactive problem-solving mindset, and the ability to work effectively in an office-based environment.

Skills

Account management
Client success
Upselling
Contract negotiation
SaaS
Training
Onboarding
Customer support
Relationship building
Problem-solving
Communication skills
Time management
Emotional intelligence
Sales
Data analysis

Benefits

Health benefits
Vision benefits
Dental benefits
RRSP
Gym subsidies
Paid sick days
Company-provided snacks and drinks
Employee recognition programs
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Client Success
SaaS
Cloud-based
Digital compliance
Accessibility
Lumina
Panorama
EqualGround
Verity
Upselling
Renewals
Enterprise clients
Onboarding
Contract management
Technical support
Relationship management
Customer retention
Higher education
K-12
Government
Healthcare
Proactive
Results-driven
Professional development

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