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Added 7 mins ago
NT
Manager Security Assurance
NZ Transport Agency Waka Kotahi
Hamilton, ON
- Full-time
As Manager Security Assurance, you will provide executive leaders, governance forums and external stakeholders with confidence that security risks are understood, managed and transparently…
Added 7 mins ago
H
Directeur Ingenierie Mecanique (support à la production) / Manager – Mechanical engineering (support to Production)
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
…reliable, and resilient energy future. As Mechanical Engineering Manager, you will oversee a team responsible for the design, development, and technical support of transformer products…
Added 7 mins ago
Q
FY27 Intern - Machine Learning Engineering Internship - Canada (4 months)
Qualcomm
Markham, ON
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 21 mins ago
OB
Sales Manager
Olympic Building Centre
Winnipeg, MB
- Full-time
Reporting to the General Manager, the Sales Manager is responsible for the total Sales and Marketing function of Olympic Buildings MB. as it relates to Residential, Agriculture and…
Added 37 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Montreal, QC
- Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 37 mins ago
S
Account Executive, Enterprise (Restaurants)
Solink
Remote, Canada
- $240,000 to $300,000 CAD / year
- Full-time
- Remote
Added 37 mins ago
W
(CAN) General Merchandise Team Lead
Walmart
Lethbridge, AB
- Full-time
To assist in the leadership of the Remodel team, driving processes through partnership with the Day Remodel Manager and ensure a high level of customer service while ensuring task…
Added 52 mins ago
PH
Social Worker - Medicine (NSPH)
Providence Health Care
Vancouver, BC
- Full-time
…program/team, which is under the direction of the Patient Care Manager, in achieving program, patient and resident…
Added 52 mins ago
CS
Manager, Fund Development & Engagement
CHISHOLM SERVICES FOR CHILDREN
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
The Manager, Fund Development & Engagement, will lead the development and execution of a comprehensive fundraising strategy that grows and diversifies revenue with a first focus on our…
Added 52 mins ago
TA
General Manager
Third Avenue Spa
Ottawa, ON
- Full-time
Workplace Culture: Foster a positive work environment that encourages accountability, professional development, and employee engagement.
Added 52 mins ago
TC
Program Coordinator 2, Full-Time
Taproot Community Support Services
Parksville, BC
- Full-time
…accommodations for youth in the care of Ministry of Children and Family Development (MCFD). The resource is a staffed 24 hour resource providing a long term therapeutic placement for up to…
Added 1 hour ago
KD
Directeur·rice, Intelligence consommateurs | Consumer Insights Manager
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 1 hour ago
KD
Premier directeur/Première directrice, Intelligence d’affaires et rapports | Senior Manager, Business Intelligence & Reporting
Keurig Dr Pepper
Mississauga, ON · Montreal, QC
- Full-time
Added 1 hour ago
F
Supervisor, Material Management
Fluor
Vancouver, BC
- Full-time
This position serves as a Project Material Manager on small Engineering, Procurement, Fabrication, and Construction (EPFC) projects or may serve as a regional lead for non-project…
Added 1 hour ago
F
Project Controls Specialist III
Fluor
Vancouver, BC
- Full-time
…a small team of Project Controls personnel, or as a Subject Manager Expert (SME) for the entire Project Controls Team in the Regional…
Added 1 hour ago
F
Principal Process Engineer - Power Projects
Fluor
Calgary, AB
- Full-time
…subject-matter expertise, project execution leadership, and business development support. The successful candidate will develop and optimize competitive plant configurations, lead process…
Added 1 hour ago
M
Group Finance Manager, Canada Enterprise Team
Microsoft
Toronto, ON
- Full-time
We are looking for a customer obsessed Group Finance Manager for the Canada Enterprise team. This is a great opportunity to become a trusted advisor to the ATU. In Microsoft's sales…
Added 1 hour ago
S
Seasonal Retail Sales Consultant - Part time - Galeries de la Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 1 hour ago
S
Seasonal Retail sales Consultant - Part time - Galeries de la Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 1 hour ago
S
Seasonal Retail Sales Consultant - Part Time - Galeries De La Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 1 hour ago
SC
store manager, Campbell River, B.C
Starbucks Coffee Company
Campbell River, BC
- $62,500 to $82,600 CAD / year
- Full-time
Learning and development programs to fuel your career
Added 1 hour ago
V
Anlst II, IT
Vale
Canada
- Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…
Added 1 hour ago
MC
Machine Room Manager
Mercer Celgar
Castlegar, BC
- Full-time
Reporting to the Manufacturing Manager, the Machine Room Manager is accountable for departmental and team performance, including the operation and optimization of our two Kraft pulp…
Added 1 hour ago
Q
FY27 Intern - Display IP FPGA Emulation Intern - Canada (4 months)
Qualcomm
Markham, ON
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 1 hour ago
NS
Manager - Clinical Pharmacy
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the CZ Director of Pharmacy, the Clinical Pharmacy Manager, is responsible for day-to-day management of the financial, material, and human resources required to support…

YuJa Inc.

Account Manager (Client Success & Growth)

Toronto, ON, Canada
North York, ON, M2J 4Y8, Canada

We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities. · Full-time

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Job details

Pay: We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities.
Job type: Full-time
Experience: Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role

YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success, client retention, and revenue growth through strategic upselling and renewals. You'll serve as a trusted advisor to our clients, ensuring they achieve maximum value from our solutions while identifying opportunities to expand their engagement with YuJa.

What you will be doing

Build strong relationships with enterprise clients by delivering tailored training and onboarding experiences for all our SaaS products.
Lead negotiations for the renewal of agreements and manage changes to client contracts efficiently.
Upsell specific product enhancements, such as Add-ons or Widgets with additional, relevant beneficial features.
Prepare and provide accurate price quotations for product upgrades and additional services in a timely manner.
Provide in-depth training and support, ensuring clients understand and maximize the value of our solutions.
Monitor client accounts to identify trends, risks, and opportunities, integrating insights into proactive client support strategies.
Resolve technical issues effectively for all products, ensuring seamless client experience.
Deliver regular progress updates to clients and internal stakeholders, ensuring transparency and alignment.

About You

Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Demonstrate strong sales skills, with the ability to identify opportunities and effectively communicate the value of product enhancements/upgrades.
A proactive problem-solver with exceptional written and verbal communication skills.
Confident in engaging with senior-level professionals and managing their needs.
Ability to leverage technology to enhance client engagement and support.
Thrive under pressure with strong emotional intelligence and the ability to empathize with diverse client challenges.
Demonstrate excellent time management, organizational skills, and a curiosity-driven approach to learning.
Competitive, ambitious, and eager to grow in a fast-paced environment.
Detail-oriented and personable, balancing professionalism with a fun and engaging attitude during client interactions.
Collaborate effectively with team members to achieve shared goals and enhance client satisfaction.

Why you'll love working here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities. The final base salary will be determined based on the selected candidate's experience, qualifications, and overall fit for the role.

Comprehensive Benefits:

Health, vision, and dental benefits, 100% employer-paid
Additional benefits include RRSP, gym subsidies, and more
Work-life balance including flexible work hours
Paid sick days

Team Engagement:

Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
Office perks including company-provided snacks, drinks and events
Employee recognition programs, such as gift cards and “Employee of the Week” rewards
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Hands-on experience working with senior-level business leaders

Schedule

This is an office-based role with standard hours from Monday to Friday.

How to Apply

This position is open only to candidates who are currently based in Canada. To apply, please submit your resume through this site.

Equal Opportunity Employer & Accommodations

YuJa is an equal opportunity employer and values diversity at our company. We are committed to fostering an inclusive and accessible recruitment process and work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

If you require reasonable accommodation at any stage of the recruitment process, please let us know. You may indicate your accommodation needs by contacting us directly at careers@yuja.com. We will work with you to provide appropriate accommodations to support your participation in the hiring process. All accommodation requests will be handled confidentially.

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More about this job

Responsibilities

The Account Manager will drive client retention and revenue growth by managing renewals, upselling product enhancements, and providing tailored training. They will also serve as a trusted advisor to enterprise clients, resolving technical issues and monitoring account trends to ensure maximum value.

Requirements

Candidates should have 1-3 years of experience in client or customer support with strong sales and relationship-building skills. Excellent communication, problem-solving abilities, and a proactive, detail-oriented approach are essential for success in this role.

Skills

Account management
Client success
Upselling
Contract negotiation
SaaS
Customer support
Relationship building
Training
Onboarding
Problem-solving
Communication skills
Time management
Emotional intelligence
Sales
Technical support

Benefits

Health insurance
Vision insurance
Dental insurance
RRSP
Gym subsidies
Paid sick days
Company-provided snacks and drinks
Employee recognition programs
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Account Management
Client Success
Upselling
Renewals
Lumina
Panorama
EqualGround
Verity
Digital Compliance
Accessibility
Higher Education
K-12
Government
Healthcare
Contract Negotiation
Technical Support
Onboarding
Enterprise Clients

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