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Added 4 mins ago
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Operations Supervisor - Continental Day Shift
Pliteq
Woodbridge, ON
- Full-time
Health, Safety & Regulatory Compliance: Enforce internal and legal standards (OHSA), mandate PPE, lead safety meetings and inspections, investigate workplace incidents, and report hazards…
Added 4 mins ago
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Operations Supervisor - Continental Night Shift
Pliteq
Woodbridge, ON
- Full-time
Health, Safety & Regulatory Compliance: Enforce internal and legal standards (OHSA), mandate PPE, lead safety meetings and inspections, investigate workplace incidents, and report hazards…
Added 4 mins ago
Account Manager
Syntronic
Ottawa, ON
Syntronic is a global leader in design and development, specializing in electronics, electro-mechanics, and software. We’re not just a company; we’re a community of innovators. Our teams…
Added 4 mins ago
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Transmission Line Engineering Team Lead
Stantec
Markham, ON
- Full-time
Our transmission line engineering group has an opportunity for a Transmission Line Team Lead for one of our offices located in Ontario. This position will be responsible for ensuring that…
Added 19 mins ago
TT
Systems Design Engineer III
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
Join Teledyne’s Semiconductor Engineering team and help turn advanced imaging technology into reliable, manufacturable products. As a Design Specialist in Systems Engineering, you’ll lead…
Added 19 mins ago
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Applied Researcher
eBay
Toronto, ON
- Full-time
As an Applied Researcher within our Advertising team, you will play a pivotal role in developing machine learning models and algorithms to guide advertisers optimally. This role will also…
Added 19 mins ago
Senior Developer
Scotiabank
Toronto, ON
10+ years of software development experience supporting complex, customer-facing platforms.
Added 19 mins ago
Senior IT Systems Administrator
PressReader
Richmond, BC
Mentor and support less experienced IT team members by sharing knowledge, providing guidance, and contributing to their technical development.
Added 19 mins ago
Senior Renewable Power Engineer
Hatch
Mississauga, ON
…Scale Solar PV, wind, and BESS, to work as part of the eGRID team. Reporting to the Global Lead, Renewable Power and Energy Storage, you will support projects globally working from Hatch’s…
Added 19 mins ago
PowerBI Technical Lead
NTT DATA Services
Toronto, ON
We are currently seeking a PowerBI Technical Lead to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Added 19 mins ago
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Business Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
ability to lead and conduct business analysis engagements.
Added 19 mins ago
Preconstruction PM - ICI Projects
EBC Inc.
Mississauga, ON
For more than 50 years, our building team has brought countless construction projects to life, distinguished by the high quality of its work, respecting the highest industry standards, and…
Added 20 mins ago
OM
Operations Project Manager
OnDeck Marketing
Calgary, AB
- Full-time
Maintain campaign tasks and status in OnDeck's project management tools so the current state of every campaign is visible to the team
Added 20 mins ago
XS
Product Owner
XChange Software Inc
Calgary, AB
- Contract
Translate business requirements into detailed user stories and technical specifications for development teams
Added 34 mins ago
TB
Senior DevOps Engineer (SRE / Platform Engineering)
TLNT Bridge Recruiting
Vancouver, BC
- Full-time
…challenging problems at scale, and have a meaningful impact on how development teams build, deploy and operate…
Added 34 mins ago
VC
Social Worker - Public Health
Vancouver Coastal Health
Vancouver, BC
- $44.85 to $56.02 CAD / hour
- Part-time
…values of the organization, works as part of a interdisciplinary team to provide consultative social work services to a designated population group. Performs professional social work…
Added 34 mins ago
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Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Lead technical deliverables for SIEM implementation and security operations engagements, including log source onboarding, parser development, SIEM content deployment through CI/CD pipelines…
Added 34 mins ago
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[Disney Dreamlight Valley PC/Console] Analyste de données sénior - Senior Data Analyst
Gameloft
Montreal, QC
- Full-time
Reporting to the Live Ops Studio Lead, you will serve as the team's go-to analytics expert. You will directly influence game strategy through in-depth analysis while helping grow the…
Added 35 mins ago
RC
Sales Representative
Reliable Corporation
Burlington, ON
- Full-time
This role combines cold calling, inbound lead follow-up, trade-show participation, consultative selling, and ongoing account management.
Added 35 mins ago
TW
Development Manager
Toronto Wildlife Centre
Toronto, ON · North York, ON
- Full-time
Lead recruitment, onboarding and performance management, with support from the Assistant Development Manager and HR as appropriate.
Added 35 mins ago
NH
Operations Manager
NOVO Health Services
Burlington, ON
- Full-time
Conduct regular performance reviews, disciplinary actions, coaching sessions, and employee development plans to build a high-performing operations team
Added 35 mins ago
KK
Fund Development Systems Coordinator
Kids Kottage Foundation
AB · Edmonton, AB
- Full-time
Reporting to the Executive Support Lead, the Fund Development Systems Coordinator will support fundraising operations, donor stewardship, data management, reporting, grant administration,…
Added 35 mins ago
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Information Technology - Senior/Lead, Data Visualization Engineer, Product Business Technology
Aritzia
Vancouver, BC
- Full-time
Aritzia is growing, and our Product Business Technology team is growing with it. This is a unique opportunity to join the Product Business Technology department, where you will be part of…
Added 49 mins ago
Retail Experience Lead
Fire & Flower Inc.
Weyburn, SK
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 49 mins ago
Retail Experience Lead
Fire & Flower Inc.
Estevan, SK
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…

YuJa Inc.

Account Manager (Client Success & Growth)

Toronto, ON, Canada
North York, ON, M2J 4Y8, Canada

We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities. · Full-time

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Job details

Pay: We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities.
Job type: Full-time
Experience: Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role

YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success, client retention, and revenue growth through strategic upselling and renewals. You'll serve as a trusted advisor to our clients, ensuring they achieve maximum value from our solutions while identifying opportunities to expand their engagement with YuJa.

What you will be doing

Build strong relationships with enterprise clients by delivering tailored training and onboarding experiences for all our SaaS products.
Lead negotiations for the renewal of agreements and manage changes to client contracts efficiently.
Upsell specific product enhancements, such as Add-ons or Widgets with additional, relevant beneficial features.
Prepare and provide accurate price quotations for product upgrades and additional services in a timely manner.
Provide in-depth training and support, ensuring clients understand and maximize the value of our solutions.
Monitor client accounts to identify trends, risks, and opportunities, integrating insights into proactive client support strategies.
Resolve technical issues effectively for all products, ensuring seamless client experience.
Deliver regular progress updates to clients and internal stakeholders, ensuring transparency and alignment.

About You

Bring 1-3 years of experience in client/customer support, with a focus on building and maintaining professional relationships.
Demonstrate strong sales skills, with the ability to identify opportunities and effectively communicate the value of product enhancements/upgrades.
A proactive problem-solver with exceptional written and verbal communication skills.
Confident in engaging with senior-level professionals and managing their needs.
Ability to leverage technology to enhance client engagement and support.
Thrive under pressure with strong emotional intelligence and the ability to empathize with diverse client challenges.
Demonstrate excellent time management, organizational skills, and a curiosity-driven approach to learning.
Competitive, ambitious, and eager to grow in a fast-paced environment.
Detail-oriented and personable, balancing professionalism with a fun and engaging attitude during client interactions.
Collaborate effectively with team members to achieve shared goals and enhance client satisfaction.

Why you'll love working here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that includes a base salary range of $50,000–$60,000/year, plus UN-CAPPED performance-based incentives, comprehensive benefits, and engagement opportunities. The final base salary will be determined based on the selected candidate's experience, qualifications, and overall fit for the role.

Comprehensive Benefits:

Health, vision, and dental benefits, 100% employer-paid
Additional benefits include RRSP, gym subsidies, and more
Work-life balance including flexible work hours
Paid sick days

Team Engagement:

Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
Office perks including company-provided snacks, drinks and events
Employee recognition programs, such as gift cards and “Employee of the Week” rewards
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Hands-on experience working with senior-level business leaders

Schedule

This is an office-based role with standard hours from Monday to Friday.

How to Apply

This position is open only to candidates who are currently based in Canada. To apply, please submit your resume through this site.

Equal Opportunity Employer & Accommodations

YuJa is an equal opportunity employer and values diversity at our company. We are committed to fostering an inclusive and accessible recruitment process and work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

If you require reasonable accommodation at any stage of the recruitment process, please let us know. You may indicate your accommodation needs by contacting us directly at careers@yuja.com. We will work with you to provide appropriate accommodations to support your participation in the hiring process. All accommodation requests will be handled confidentially.

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More about this job

Responsibilities

The Account Manager will drive client retention and revenue growth by managing renewals, upselling product enhancements, and providing tailored training. They will also serve as a trusted advisor to enterprise clients, resolving technical issues and monitoring account trends to ensure maximum value.

Requirements

Candidates should have 1-3 years of experience in client or customer support with strong sales and relationship-building skills. Excellent communication, problem-solving abilities, and a proactive, detail-oriented approach are essential for success in this role.

Skills

Account management
Client success
Upselling
Contract negotiation
SaaS
Customer support
Relationship building
Training
Onboarding
Problem-solving
Communication skills
Time management
Emotional intelligence
Sales
Technical support

Benefits

Health insurance
Vision insurance
Dental insurance
RRSP
Gym subsidies
Paid sick days
Company-provided snacks and drinks
Employee recognition programs
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Account Management
Client Success
Upselling
Renewals
Lumina
Panorama
EqualGround
Verity
Digital Compliance
Accessibility
Higher Education
K-12
Government
Healthcare
Contract Negotiation
Technical Support
Onboarding
Enterprise Clients

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